So cool the staff are awesome they provide great care and my daughter enjoys the lobby and the…read moreprize at the end. We love it there.

Stay away for Ortho! ZERO flexibility in scheduling and appointment times. They DO NOT CARE to…read morehelp or adjust for your child's schedule and when you need something beyond what they're capable of handling you're on your own. Absolutely regret going with this orthodontist. There's much better alternatives out there!

Original Review Reposted After Unfulfilled Refund Agreement and untruthful…read more I originally posted a review of this experience on March 18. I had agreed with the dentist to remove the review in exchange for a refund. Since I never received the promised refund, I am now reposting the review. Here it is: I am deeply disappointed with my recent experience at this dental office. I scheduled a tooth extraction after being told over the phone that my out-of-pocket cost would be $90 with insurance. Instead, I left with a $910 bill. The lack of financial transparency was extremely concerning. I was initially told that a bone graft would cost around $600, but during the procedure, that amount suddenly increased to $850--and I was required to pay immediately. What made the situation worse was the pressure I felt while still in the chair. The dentist pushed me to make an immediate decision between an implant or a bridge--both significant medical and financial choices that require time and proper explanation. I was also told that a bone graft was necessary right after the extraction, even though a bridge typically does not require one. When I questioned why these options and costs were not clearly explained beforehand, I was dismissively told, "We told you so," referring to information that had never been clearly communicated to me. At no point were the cost differences properly outlined. I also want to note that I never had any issues with the previous owner during my care, which makes this experience even more disappointing. At this point, I expect I may hear more explanations or even an apology, but that alone does not address the core issue of transparency and patient communication. Overall, I felt rushed, dismissed, and treated like just another number. Patients should never feel pressured into making major, permanent decisions on the spot. I would not recommend this office to anyone who values clear communication, transparency, and professional patient care.

We've been patients here for about 5 years, 2 adults and 2 teenagers. At this point all of us have…read morehad "something" done over that time whether it was a tooth pulled, cavity filled, whitening kits or cleanings. I can't express enough how lucky I feel to have found this practice. 3 years ago my daughter had a tooth pulled with "zero pain". Last month I had my first cavity filled in 20 years. Wow, Dr Walby and his assistant whipped through that thing so quickly and seamlessly I wish I could have videoed it. Zero pain or discomfort. All done in about 20 minutes. I was waiting for there to be pain once my numbness wore off, but nope. In the past, I've had to go back to other dentists for them to correct the bite, but he did it perfectly right out of the gate. We're all impressed.

Dr. Frank and the staff at Rufffino & Whitford are wonderful, every visit you will be greeted with…read morebig smiles. The staff is very compassionate as well as professional. I always feel like I'm visiting family. my comfort level has increased. I no longer have anxiety going to the dentist Thanks to Frank and his wonderful staff. I highly recommend anyone in the MAcomb County area that is in need of a dentist. Please meet with Dr. Frank before making your decisions anywhere else. I truly love how I'm treated there. Brenda Langston BS, MBA

I came in for an extraction on my upper right molar 2025. I had Dr. Allyssa who numbed me up and…read moreproceeded to work on removing my tooth. 30-45 min later I was becoming agitated and she was actually straddling me on the chair trying remove the molar. I was distressed and disoriented by the time she removed it. She then told me there was a piece that broke off and kept trying to find it. She finally said i'm pretty sure I have it" and let me go home. I drove home and began getting pain and was hysterical with pain by the time my husband came home and called 911! We called The office and went in for numbing the area instead of going to hospital. I eventually went to oral surgeon with horrible pain and went thru a bone graft and reconstructive surgery to close two ruptured sinus cavities. It has taken a year of many specialist apts; eye, thyroid, sinus problems and infection. I went to talk w Ruffino and he was uninterested in helping me financially thru this ordeal. I am very disappointed and let down. The financial burden has been overwhelming!!!! Rena Scroggs.

I took both my boys to get their wisdom teeth out and had a great experience. Every staff member…read morewas helpful, friendly and answered all the questions I had. I would definitely come back if there is ever another need!

All of the staff were wonderful - from the front desk, to those who assisted the doctor, and Dr…read more Kim. My husband had a cracked molar and Dr. Kim was able to diagnose it with a 3D x-ray and remove it same day. Dr. Kim was very pleasant and explained things well. Cost not covered by insurance is expected at the time of service, but they do have a Care credit option available. Overall a very good experience.

My wife and I have been going to Degenhardt Dental for a few years…read more Each time we've been there the entire staff has been professional and friendly. We've been very happy with the quality of the work of the hygienists, assistants, and dentists.

I am so very happy I found this office! Doc Ted has eliminated my fear of visiting the dentist!…read more He is amazing!!! The staff could not be more helpful. Everyone there seems to like what they are doing. If I could give them 10 stars, I certainly would!

I really wanted to like this office. I went in for a consult to get a root canal and crown done. At…read morefirst they asked me various questions regarding what was most important to me when it came to receiving dental care which I was impressed by. However, that proved to be pointless. I stated that budget was most important to me and would make or break if I were to receive certain care. My root canal procedure had to be done by a specialist at another practice which went well. After my appointment I called Summit Dental back to get a quote for the crown and set up my appointment. The gentleman told me the cost would be over $1,000 which I stated on the phone I will need to use Care Credit for that high of an amount. He said "Oh, yeah, okay." When I came in for my appointment the dental assistant taking care of me had me fill out some paperwork at the beginning of my appointment and had asked what form of payment I would be using in which I said Care Credit and she said "Okay". It wasn't until two hours later after they did most of my dental work and while I was waiting for the crown to be made that she took my card and that's when the front desk told me they don't accept Care Credit anymore. When I told them I said multiple times before my appointment started that was the form of payment I was using and no one told me that, they just said "Oh, well sorry". They refused to work with me on another option like a payment plan so I had to figure out another form of payment right then or else they wouldn't finish me crown installation which at that point was a matter of five minutes to glue it on. It felt very deceptive that they would wait until the procedure was 95% done to tell me they didn't take Care Credit even though I disclosed that was what I was going to use before and the lack of compassion and consideration to work with me on another option at that point is why I will not be returning or recommending Summit Family Dental.

Felt like a number and not like a patient. Felt like they rushed through and were only concerned…read moreabout gaining the greater buck, and providing referrals to extended family / friend practices. Claimed things were included that I later was billed for. Like to add all these extras, not mentioning added costs, sucking your insurance dry. A money pit. Lack of empathy or care for the person, but more so an eye for that dollar.

Finally pain-free! I…read morehad been in pain since I was 21 years old due to TMD (TMJ). The few specialists I could find at that time could do nothing more than open my bite a bit. I had given up looking for a solution until my previous dentist recommended Dr. Haddad. I am now chewing without pain for the first time in decades. The price was astronomical, ( I actually waited a year to get the financing together for the crowns and the nighttime appliances) but worth every penny. The offices are competently staffed, extremely clean and professionally run. Dr. Haddad was extremely helpful in keeping my stress levels down by prescribing me some meds before the work prepping the teeth was done. A special thank you to each member of his team. They are empathetic, understanding, and extremely skilled. My husband and I now use Rochester Advanced Dentistry for all our dental needs.

This is a very belated review. I began long and complicated work a couple of years ago, with Dr…read more Doolin and Danielle, and completed with great results just before Dr. Doolin retired. I now continue with the practice for maintenance, with the same impressions I've had all along. I can't recommend the practice highly enough for anyone, but especially for dentist-avoiding patients as you feel at ease and pain-free whatever the procedure-from expert cleaning, cavities, extractions, to bone graft and implants, etc. Also, clear instructions, careful follow-up, and availability for questions or the unexpected. I feel that all the team is exceptional in terms of skill, know-how, and professionalism while having a consistently friendly and caring approach to patients.

Most people are surprised to hear that I enjoy visiting the dentist. I tell them that they need to…read morego to Dr. Channo! Dr. Channo and the staff at Channo DDS are truly exceptional! Consistently friendly, knowledgeable, and patient, the entire team seems to have the best interest of the patients in mind with every interaction. In addition to the standard teeth cleaning, I've also had crowns, fillings, Invisalign, and whitening. All services were provided with comfort in mind. They are also very thorough and honest, explaining options prior to procedures and looking for ways to make sure the care I need is affordable. Since I started going to Dr. Channo, I've had several people compliment me on my teeth. I can't recommend this practice enough!

Thanks to Dr. Channo, his excellent assistant, and the fantastic staff, I now have the smile I've…read morealways wanted. A few years back, when I first met Dr. Channo, my mouth was in a rough place from my orthodontist. Since being at this office, I have had braces, dental implants, and countless cleanings. The patience, friendliness, and communication they provide always leave me comfortable and pleased with my experience. Any time I make a call, the receptionists are quick to help and address any questions or concerns with the utmost professionalism. I highly recommend Dr. Channo's office to anyone looking for excellent, reliable dental treatment in an enjoyable environment.