very dishonest business. will try to charge for no work. the owner has no knowledge of vehicles…read more far better shops in Upper Sandusky and surrounding areas. potential cus beware.

We were driving through Sandusky to get to Chicago when we experienced issues with our vehicle. Me,…read morebeing paranoid as usual, decided to pull of and find an automotive place to check out our car before we committed to the 5+ hours drive. After circling around the area, we stumbled upon Carlton's Service hoping for assistance. We spoke to a man named Paul who directed us to Rall's. We thank him very much to this day for sending us to Rall's--he even called to make sure we found the place. Rall's checked out our car politely and urgently. After realizing we might have a transmission issue, one of the mechanics came in and thoroughly explained the issue. Transmissions are a pain; a very expensive one. He explained that he could flush our systems but it may not make it better, in fact it could further damage the vehicle. He said he did not feel comfortable doing work to our car that he couldn't exactly pin point. They didn't even charge us for inspecting our car. Absolutely amazing men and service! I've never met more honest and genuine mechanics!

Aaron came out and showed concern for my auto no start condition and tried everything to get…read morevehicle to start. Returning next day with part and installation of a key ignition cylinder.

Hired to do a rune up, no engine lights before the tune up. Didnt show up when he said. When he…read morefinally showed up and did the tune up after he finished it started misfiring. I contacted him immediately. He said he come look at it. Kept scheduling appointments and not showing up. This has been going on since the middle of March. He doesn't respond to texts. Very disappointed in company.

We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

Incredibly satisfying experience ! ! ! I have been using another area show for years and had grown…read moremore and more frustrated - lack of communication, timeliness, etc. I heard positive things about Solomon's so I wanted to give them a try. I was having noise/grinding in the rear end of my Ford F150. My technician, Kaleb, met me at 800am on the drop off day. He drove the car with me to ensure he heard what I was hearing. After I left, they performed an 80 point inspection. The results of the inspection identified things that were wrong and needed immediate fix. It also identified "should haves" based on mileage and timing. The text allow me to "accept" or "decline" the service. I phoned for clarification on one item and was given a thorough explanation. I authorized them to perform the tasks I needed most. I received a call at 430pm that night indicating my car was done. I will be going back to Solomon's for future car repair needs.

Everyone from the front desk to the mechanics are friendly and respectful. I have never felt like I…read morewas being lied to or taken advantage of.

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable