Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Our basement flooded. We realized that our sump pump had quit working so we gave them a call late…read moreon Monday. They worked us in the next day and gave us a free estimate which we accepted. They did the work right away and had to go get parts as they had already used all their replacement parts. They literally went and picked up parts and did the repairs the same day! They were very nice too. Great company.

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

So very grateful for their willingness to help and fast service. They are always on time,…read moreprofessional, and knowledgeable of how to make repairs!! Stephen Covell and his partner ( whose name I forgot, sorry) were such a blessing to have helped my family today! Thank you so very much

Good communication, fair pricing, great service and a solid installation of a water heater.read more

Expensive 325 to snake shower drain, thought it would go all the way through the sewer to check…read morefor clogs. no that would be another 300. Do not use unless you want to take out a loan

We currently have a home warranty and when our water heater began leaking we called to request…read moreservice. Because our water heater is an 80-gallon we were assigned to Nine Line Services. Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal. We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation. We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful. So thankful for a smooth experience!

These guys are great. Mary, on the phone, is very helpful. The plumbers show up on time, get the…read morejob done promptly, and the charges are very fair. I thought I had an outside water leak, so called the company that handles line warranties for the water company. Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their "time and materials" basis.

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

Over many years Eddie Baker has completed several repairs. Replaced outside freeze resistant…read morefaucets, clogged pipe and each one was completed as promised and to my complete satisfaction. Pricing is fair, I don't know of any plumber who is inexpensive but on my last Service it was on a Saturday with no extra charge. When it comes to plumbing quality is my first priority. Super nice and professional plumber. He explained the repair process and how he would repair. Problem was found and repaired. The repairman took attention to detail in cleaning up. Note: If your repair isn't a emergency I has advised due to prescheduled appointments It would be a couple days. Mine was not a emergency so it wasn't a problem and set the appointment. Highly recommend Baker Plumbing for any repair needs.

Whoever was driving a Baker Plumbing white van on I65 S yesterday morning swerved over to avoid…read morehitting the back of a semi he raced up on and almost hit me as he came into MY lane. Then sped away in the fast lane only to cut through traffic across all 3 lanes to get off on Brooks exit! Not a good look on Baker's Plumbing.