5 Stars - Highly Recommend…read more Justin was great to work with. My old water heater went out, and he quickly diagnosed the issue and gave honest advice -- no pressure to repair something that wasn't worth fixing. He installed a new slim 40-gallon gas unit for a fair price, including inspection and haul-away. Super professional, on time, and everything was done right. I'd definitely call him again for any plumbing work.

I had a leak in a water line in the yard. I called Justin and he came out within 2 hours. He…read moreexplained my options on repairing it. He was very thorough making sure I understood how they would repair it. I scheduled him and on the day he came to do the repair, he was actually 5 min early! That has never happened with the large plumbing companies I've used in the past! Not to mention, he was very well priced. He had the job done within a couple of hours. I will never go back to any other big plumbing company. I highly recommend him. You will not be disappointed or use anyone else again

I had a main sewage line clog that was causing backup. They came out the same day and cleared it…read more They also checked other lines and advised on future work to clear built up grease. They left it as clean as it was before they arrived and were very professional. It's worth every penny knowing someone is here I can trust and they're local.

They are ripping of elderly people off. Told my mother she needed thousands of dollars of work. I…read moreTalked her into getting a second opinion and they came out cleared her drain and now everything is fine. Stewart took her money and lied about what was wrong or have no idea what they are doing. I am calling the Attorney General for Elderly Abuse which is against the law.

Courteous, professional. Fixed our leak. Came within the timeline estimated. Would definitely…read morerecommend any time.

Two months. Partial job. Ghosted us. Money wasted - we should have researched. We attempted to hire…read morea local 'reputable' business, but they ended up costing us in the log run. BEWARE and do your research!

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

Gave us a quote on a bathroom rough in. We accepted and then after being put on the schedule two…read moreweeks out, He disappeared and would not return calls. Terrible way to run a business.

Quoted one price and tried to uncharge after agreeing to a certain fee. Then they had the nerve to…read moretry to put a lien on my house.

Other than being later than originally stated, I couldn't have been more pleased. Tyler was…read moreextremely courteous and professional. He walked me thorough with everything he was doing and clearly explained their pricing structure (which was more reasonable than another company that allegedly "fixed" the same problem about 5-6 years ago). I will definitely be calling them again for future needs.

From the owner: Specializing in: - Major Appliances…read more- Small Appliances - Electricians - Plumbers - Small Appliance Repair - Electric Contractors-Commercial & Industrial

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

From the owner: Serving Shelbyville and the surrounding Bluegrass region, Dauenhauer Plumbing, Heating & Air is…read moreyour trusted local partner for comprehensive plumbing, HVAC, and electrical services -- available 24/7. From water heater or tankless system installations to frozen pipe emergencies, HVAC tune-ups for winter, whole-house generator setup, and drain & sewer work, our award-winning team brings transparent pricing and respectful, reliable service you can count on. Whether residential or commercial, we're committed to keeping your home or business safe, comfortable and running smoothly.