I'm going to hate to leave this hospital. The service and…read moreFood are fabulous. Gourmet type food......I go to many great eateries but this place is truly great..... Kudos to the chef..

Most dismissive hospital in the world enless ur dying they will not help u I would rather drive two…read morehours away then to sit somewhere where they basically will not help u 1. I got my appendix removed they judged me left me sitting in the er for a long time with no pain meds to suffer 2. Then every time after I come here they r rude mean dismissive they always say nothing is wrong with me and another dr tells me there is 3. This time I sat here massive nose bleed with clots coming out and so much head pain so so bad and they did again nothing didn't even give me a iv because I was a hard stick and cried they wanted me out of the emergency room because I was "difficult " and it showed Don't bring ur loved one to this judgemental dismissive hospital they will only help u if ur dying and I would be shocked if then they even helped you

Top quality cardiac care! Great physicians, great PA, great lab tech staff as well. Everyone from…read moretop to bottom is first rate in medical skills and also very compassionate. People think I'm joking when I say I. ENJOY going to my cardiologist, but it's literally true because of this incredible team of people.

I go here because it's Dr Khorsandi's and Dr Lala's office…read more I go here because they saved my life twice. I go here because DOCTORS GO TO THEM. I go here because of the caring staff. Yes, their office is too small and they have many many patients. That happens when you're good at your job! I don't care if they are busy. I care about how they take care of me, and they take GREAT care of me. Like I said, there are many interventional cardiologist in and around the Los Angeles area, but I personally like going to the Doctors that doctors go to! I gave the office 4 stars instead of 5, only because the waiting room is too small and the parking lot, although free, is too small.

I love this company. The people are so nice and knowledgable! I highly recommend their full body…read moreprogram, it's very much worth it and so much more personable than at any doctor's office!

I purchased a groupon valued over $300. When I went to redeem it, the place was under construction…read more(remodeling). I never got a call back. I went back recently to resolve the issue. The sign was up & Connie said that since they don't make any money off of Groupon, the owners won't honor my voucher which is now expired. I have spend hours over this issue & lost a substantial amount of money. Please be cautious with your time & money when you approach this establishment.

After being turned away from another urgent care, we came to Prime with my scared 4-year-old who…read morehad a deep cut on her chin. They took care of her right away and were so patient and understanding while she cried and was terrified of getting stitches. The doctor worked with us to find an option she could tolerate and was able to close the wound with medical glue and reinforce it. I'm so grateful for the kindness and compassion they showed my daughter during such a stressful night. Not to mention the ladies working front desk were so nice and professional. Thank you for taking care of my baby.

I called about my daughter's wrist being possibly broken. I was told they treat kids, they asked…read morehow old I said 7 and the women on the phone said come in we will xray and at least stabilize it. I got there at 9 pm. We checked in, waited 45 mins, then were brought back to a room with No. Air conditioning, and waited for an hour . It was so hot we had to sit in the hallway. The "nurse or whoever she was" someone in scrubs was in the hallway and I asked if they can take the xray this way the dr doesn't come back after an hour and 45 mins and then we have to wait for an xray. I also asked if she could bring my daughter ice in which she brought a really hard pack of ice that had no bend or softness to it, which obviously hurts to lay on a swollen wrist. She said let me ask. 15 more minutes, I found out there is NO xray machine. The NP came out to talk to us in the hallway, very nice. She told us they have no xray machine and she needs an xray. I understood that which is why I was there in the first place. I asked her if she can stabilize it at least until we can get her to a doctor tomorrow. She then said yes. When she was gone for a while, I walked down the hallway to just say we were gonna go home watch the emergency room at this point were there for two hours. That's when I saw her and the woman that I've mentioned in the scrubs in the office with a wrist brace met for an adult. It was the same size breeze I wore after my wrist surgery! Ivan said if you guys don't have anything to treat a kid do you have anything to stabilize it so I can at least get home. They said of course, I said great because I don't wanna put her in a brace that is bigger than what she needs and it's not going to do anything or potentially make it worse. The NP then brought out the material that she placed my daughter's wrist on and then wrapped it. This was all done in the hallway by the front reception. And then paid a $30 co-pay which I think is ridiculous. I have no idea what I was paying for it. We left my daughter was in so much pain at night. She wanted us to remove what they used to stabilize her wrist. What a joke it was two inserts from a shoe and an ace bandage. The inserts have a curved down obviously because they use them flipped over. I'm not a doctor but in my head, I don't know how a potentially broken wrist would be good stabilized in a down direction. I am completely unhappy with my experience. The fact that there was a sleep study going on in the room two rooms ahead of us with a huge queen or king-size bed. I also thought that was weird. We're in an urgent care with sick people and you have a woman in there doing a sleep study you're also applying all of the things to her scalp with the door wide open and her having no privacy. I can't imagine receiving an additional bill outside of my co-pay being that there is nothing done, I will contact my lawyer to fight charge. Next time, please be honest in the services that you offer! To have a seven year-old at your facility until 11 PM just to be told that you can't do anything when she's in pain is awful. I would've just brought her to the emergency room. I'm a fan of all types of music but to have rap/ hip hop played at that volume in an environment where people are sick and there are small children seemed unprofessional to me

Dr. Andersson is the best! Is very patient and caring doctor. He thoroughly explains everything you…read moreneed to know about your condition and the plan of treatment. Would highly recommend him for any neurological issues.

From the owner: Expert neurology consultation services delivered in a client-centered office experience that is…read moredirected first to an accurate diagnosis, and thereafter in a partnership, to the achievement and maintenance of maximum neurologic wellness. I want my clients as well as they can possibly be. This office has strong and long-lasting bonds with our patients and I consider it a great privilege to be able to serve them.

There are no words to describe how happy I am with this place. I took my father to two other…read morevascular surgeons in the valley and we left both shaking our heads. This is the only place where we felt like we were treated like people and not cattle. My father previously had a procedure at at another place and got botched and had tons of pain after. After several other opinions, we felt the most comfortable here. The customer service is amazing and nothing I have previously seen at a medical office. Anna, the manager, kept in constant contact with us and guided us through every step of the way. My father underwent two procedures and is now pain free and has warm legs and feet and can walk. I am so grateful to Vascular Intervention Specialists and their talented doctors. Thank you so much and I wish you continued success.

For two years, I had constant pain in my right leg and sometimes could not walk. I went to a lot…read moreof appointments, at different places, but a few months ago, I went to the VIP office in Reseda. In this office I got two angiograms, and during my second angiogram, three stents were installed in my artery. All the procedures went very well, and I had less pain and inconvenience then I expected. Dr. Amin is a top-notch professional, and I am most grateful for all his and his team's fine work. All the staff was incredible, especially the manager Anna. She personally takes care of all their patients. I highly recommend Dr. Amin and all the staff in this office. Now I can walk without pain again!

The most unprofessional medical office I have ever come across. The staff in the front are rude and…read morecompletely incompetent of what they should be doing. Talk down to the patients and truly careless. The back office staff don't even know how to draw blood or take blood pressure. The doctors are ALL a joke. They know nothing about nothing. I would avoid this medical office at all costs. If you have a health condition they will kill you faster than actually provide medical assistance or help...

Valley Vita is my Primary Care since 2008. Dr Gurovich, Dr. Stern, Dr. Leght and all Nurses are…read morevery professional. Staff helps and takes care of everyone with their hearts . Always happy and welcomed here. Highly recommended!

Best urgent care I have ever been to. They have such an amazing/caring staff of women and Dr. Eli…read moreGluzman is amazing he's very patient, informative, and caring and they all make you feel comfortable coming in for whatever embarrassing medical thing you might need. I was in and out in less than 30 minutes. Highly recommend this Urgent care to everyone please go here. They have a spacious parking lot or street parking. Only note is they do not take insurance it's all out of pocket but very affordable.

Had an awful experience at this urgent care, and the main issue was the front desk staff. The…read morereceptionists. Yes receptionists! Shouldn't even call themselves nurses were completely unprofessional--sitting around gossiping, talking to each other, and clearly giving attention only to their preferred clients instead of doing their jobs. It felt like nothing was getting done. I was also shocked that no basic vitals were taken by them. The doctor ended up doing everything, which just shows how disengaged the staff was. On top of that, one receptionist was extremely rude and kept calling me "hun". That is not appropriate and came off as condescending and disrespectful. How about focusing on your job instead of being dismissive and unprofessional? Overall, this place lacks professionalism, respect, and basic patient care.

I received treatment at the ER in August. The staff were courteous, professional and efficient…read more From the staff who took my vitals, drew blood, the doctors, nurses, CT scan, etc. they took great care of me. I ended up being admitted for 3 1/2 days. The fourth floor staff were wonderful and treated me kindly. And, they did a great job with difficult patients. I watched them as they had a lot of patience with them. They had genuine warmth, listened carefully and worked well with other staff when communicating patient information. Nurses: Anna, Sabrina, Dana, Pam, Fay Charge nurse: Doug, Dennis Doctors: Dr. Lopez, Dr. Boussayoud and Dr Liu CCP: Suria, Juan, Renat, Lucy Nurse: Tiffany Floater - Ricky They are absolutely top notch caring professionals!!

There are hospital visits... and then there are experiences that completely restore your faith in…read morehumanity. I've spent enough time in hospitals over the years to know that kindness can sometimes feel like a limited resource. Walking into West Hills Hospital, I honestly expected good medical care. What I didn't expect was to meet one of the most compassionate, respectful, and genuinely invested medical teams I've ever encountered. Dr. Namavar, the nurses, the social workers--every single person we met treated not only our family, but our loved one struggling with addiction, with a level of dignity and respect that frankly brought us to tears. Addiction carries so much stigma, yet not once did anyone make him feel like "just another addict." They saw a human being. That matters more than words can express. Our family had a very specific plan to safely transition him from the hospital directly into a rehabilitation facility. Every concern we had was heard. Every request was taken seriously. The team coordinated with the rehabilitation center, communicated with us every step of the way, and made sure nothing slipped through the cracks. Instead of making us feel like difficult family members, they made us feel like partners in his care. Then there was Dr. Namavar. I've met a lot of physicians. I've never met one quite like him. He sat down--not because he had to, but because he wanted to--and shared his own personal experiences with loss and drug overdoses. He wasn't reading from a script or giving a lecture. He was connecting with another human being. You could actually see the walls come down in the room. It was one of the most genuine moments I've ever witnessed between a physician and a patient. To the nurses: thank you for treating us like family. To the social workers: thank you for fighting just as hard for the next step as you did for the one we were in. To Dr. Namavar: thank you for reminding us that medicine is as much about the heart as it is about science. And finally... this is probably the weirdest compliment I've ever written, but if life ever decides to throw another medical emergency my way, I sincerely hope it has the courtesy to happen somewhere near West Hills Hospital. That's how much confidence you've given me. You didn't just care for a patient. You cared for an entire family. Thank you for giving us hope when we needed it most.