He was a great neurologist. Very easy to talk to. Made me feel comfortable. Very thorough . I…read morewould recommend him to everyone.

Dr Anderson is thorough and genuinely cares about his patients. I came to him scared, confused &…read morefrustrated. He spent over 2 hours with me on my initial consultation & made sure to run every possible test. He read through all my previous medical history & reviewed all past records & he has personally followed up with me consistently every time I message him. The app he has through his practice is so convenient & has all your records & medications in one place for easy & quick reference. It's such a pleasure to have a true professional that is 100% knowledgeable & who really cares & sympathizes with your situation. I finally know I have a doctor I can count on to help me through a challenging health issue. Staff is great & attentive as well.

I was referred to this office by my primary Doctor and saw Dr. Andersson. I found the front office…read moreto be pleasant and the ease of check-in was fine too. I was also seen in a timely manner on both visits. Dr. Andersson is a pleasant Doctor, although I did not feel that he took the time to explain things as well as I would have expected, and seemed to brush off a lot of my concerns. When I would ask something for clarification, he would remark that he had "already explained that to me". After comparing this visit to another Neurologist (whom I saw after) and finding out more information about my condition (as well as the new Neuro reviewing my MRI's WITH me), I realized I wasn't that happy with my experience here, overall. It was definitely not the worst experience with a Doctor's office, but I am unsure if I will return to see him. Maybe he is not the right fit for me, but possibly for another patient :)

I called this morning and told them I was in excruciating pain and needed to see someone as soon as…read morepossible. They told me it would be "at least a couple of weeks". This is completely unacceptable for any provider of medical care. I'm still in horrendous pain.

Absolutely disrespectful and chaotic. Keep not calling me on time and missing appointments because…read moreof that, and not calling twice if they call hours later, neither leave a message. For an in person appointed they messed up notifying the physician too and I ended up waiting 3 hrs in waiting room: unprofessional. DO NOT GO THERE, they do NOT care for their patients at all.

Absolute trash administrative office. Took a month to set up an appointment. I called them on the…read moreday of appointment to confirm time and method to which they stated that the appointment has been rescheduled for two weeks from now without any prior notice to me as I'm going through a life and death emergency with a family member. They said they could reschedule for the same day, just later in the day. I waited for later in the day at which point the doctor was supposed to call me. He never called me and instead I received a text message stating that the 2nd appointment has been rescheduled to two weeks from now. I called them and they said that the doctor called me twice and i didn't answer as I was waiting by my phone the entire time. Absolute mickey mouse mouse clown show here. Good luck to anyone who trusts this place.

I have not been to my appt yet but in reading these reviews I am shocked. The gave me my appt…read morequickly. They reached out to me to make it once they received my referral. Everyone I spoke with has been pleasant and when one girl couldn't answer my questions she sent me to the office mgr who was so nice answered and explained my questions thoroughly.. so far my experience has been great with office staff which I dealt with 3 of them!!

I would NEVER recommend this office…read more I had to take time off work and bring my special needs daughter in person because they required her to be seen physically, yet the doctor was not even in the office and conducted the visit over Zoom. That was extremely frustrating and a complete waste of our time. Getting prescription refills has been a nightmare--calls are not answered and messages are not returned. There is no answering service, so if you have an urgent issue, you're out of luck, and their voicemail is often full so you can't even leave a message. On top of that, the office staff has a terrible attitude, NOT helpful at all, and they to hate their jobs and will argue with you about anything! Overall, the experience was unprofessional and lacking the level of care and communication you would expect from a neurology office.

Pad experience with family members he missed appointments and rude office staff…read more He tried to charge our family for patient consults he never attended. No show, doesn't care about his patients.

I would give negative stars if I could. They could not care less about their patients. I was just…read morea number. The staff is terrible, and that attitude comes from the top. I was referred to this practice when my neurologist retired. I have a chronic neurological condition. My first neurologist from this practice was ok, but she was a subcontractor. She was going through contract negotiations with NILA, and at least she gave me the heads up, and made sure I had plenty of refills on my medications. However, when they couldn't agree on a new contract, I was never notified. When I called to schedule an appointment, I was yelled at by her nurse. At least I could see one of the other physicians at NILA. I never met my new neurologist, Dr Eskenazi, in person. It was always a telehealth appointment, and I couldn't even tell you which neurologist I met with (probably another contractor). The first time I needed a refill, I was yelled at by the staff that I needed an appointment every 3 months. How would I know this? My other neurologists did not require this. The last time I called to schedule my 3-month appointment (for April and I just had an appointment in Jan), the staff couldn't find me in their system. Because they had already termed me as their patient. NILA lost their contract with my insurance. I had a referral from my primary care physician that was effective for a few more months. I received no notice, they felt no obligation to make sure I had refills. I didn't receive a referral to another neurologist, nothing. The staff yelled at me when I asked what I was supposed to do about my medication. They do not care about you at all. I am stressed about finding a new neurologist. I am worried about my condition worsening if I cannot get a new prescription for my medications. Thanks NILA.

I would give this man the world if I could. Two years ago, February 19, 2024 I had spinal fusion…read moresurgery by Dr. Macyszyn. It was extensive. He had to remove what another doctor had done in 2022. I had tubes in my back for about a month, draining any and all fluid buildup. Once they were out I was a new person. If it wasn't for Dr. Macyszyn I wouldn't be able to walk. Most importantly I wouldn't be enjoying my life as I do today! His right hand woman, Alexis, is a true angel! Dr. Macyszyn and Alexis, from the very bottom of my heart, thank you! Debie Brown

6 weeks post op. This doctor is a miracle worker. Pain-free and numbness free. Thank you doctor,…read moreYou are a true gem. ​

While I think that Dr. Latvian is a great doctor, I think his clinic is not designed for taking…read morepatients in. Patients are pushed into a 10x10 room with hardly enough space to check in and walk into the actual clinic. Always too many people in the waiting room, spilling into the hallway. Perhaps the off was acquired when the doctor started, but now, it is time to expand and take care of the patients.

I had an appointment and that morning I woke up very congested so I called to cancel the…read moreappointment. And Dr. Lavian refused to re-schedule me so he passed the buck and pushed me off to another neurologist, and as luck would have it was my first neurologist I saw when I was diagnosed with MS. I just have to wait longer before I see the neuro, fine with me because I know he's good. Just need to wait another 2 weeks. Thanks Dr. Lavian.

Dr. Mattie has been my pain Mgmt doctor for the past year when I moved here cross country. He and…read morehis staff have the worst care possible! You have to wait weeks to months to get in and they are sharp tongued when they speak to you. I saw him DTLA and In Pasadena. He made me sign a Cali state form which I'm not use to (and is no problem) for pain pills to not get from any other doctor once he write you a script and then he never even filled mine. So your stuck with nothing...He gave me a medication that was not a narco (lyrica) that ran out of refills and Then he just left the practice without notice to his patients. I called to get a refill and they said he's at this new practice in Tarzana which is a 90 min drive 1 way so 3 hours round trip and I'd be a new patient to male an appt because they didn't have my records. I called his old office with my records and those docs didn't have openings for 6 weeks and they couldn't refill because I'm not their patient and doctor Mattie wouldn't refill for me in the meantime and his staff was extremely rude and didn't care the amount of pain I'm in at all. No compassion whatsoever!! I do not recommend this doctor or office!!

The emergency room experience was interesting. Not bad. Not amazing. More like "we're renovating…read moreand everyone is doing their best with the group project." The place looks like it's getting a facelift, so I'll give them that. Fresh walls may be coming. New energy may be loading. But right now the organization still feels like it's buffering. The doctor was cool. That helped a lot. Calm energy. Normal conversation. Didn't make the visit feel heavier than it already was. In an emergency room, that matters because nobody pulls up there for fun. Nobody is saying, "Let's see what the ER is doing tonight." You want people who can make a stressful situation feel a little less chaotic. The security setup was the confusing part. You can walk in with the patient without being registered as a guest, but once you step out, now it's a whole process. Badge. Registration. Security check. Side quest unlocked. Why not just do that at the beginning? It felt like airport TSA designed a scavenger hunt inside a hospital. Some of the machines weren't working when we got there, so getting vitals checked took a while. That was weird. It's an emergency room. The machines should be awake before we are. A hospital with machines not working is like Starbucks saying the coffee machine is down. Technically possible. Emotionally unacceptable. The receptionist was definitely having a day. I get it. We all have those. But at a hospital front desk, the vibe matters. People are stressed. Worried. Confused. Already thinking WebMD gave them three hours to live. A little warmth would go a long way. You don't need Disney cast member energy. Just maybe less "you interrupted my villain origin story." The atmosphere felt like a hospital mid-glow-up. Construction energy. Moving parts. A few systems that need tightening. Not terrible. Just noticeably not smooth. Overall, the experience was still good because the doctor and staff helped keep things steady. But the ER flow could use better organization, working equipment, and a front desk vibe that says "we got you" instead of "why are you bleeding near my paperwork?" it's giving... Grey's Anatomy if the hospital admin team had one group chat and nobody checked it.

We hadn't been to this hospital and were a little concerned, given some of the reviews that we saw…read more We really needed a doctor, though, so we took a chance and went. Our experience, almost from start to finish, was amazing! We went to the ER and were taken in almost immediately. Testing and diagnosis happened rapidly, and my wife was treated quickly. We have been to ERs where we thought "is anyone paying attention?" It was not like that at all. The nurses were friendly, professional, and attentive. Most impressive of all was our doctor, Dr. Cynthia Pfieffer, whose genuine compassion and warm demeanor has us both considering establishing this hospital as our primary care facility.