Ketzia's Styling Salon is great, but the story starts at the "famous" Evolutions in Alamo. I went to Evolutions for a foil wrap in my silver hair, to look more blonde. Was referred to Imelda (by her sister who works there, too). I brought photos of the colors I wanted, and showed them on their hair chart what I wanted. Anyway, by the time they did the wrap and washed my hair, I could tell it was the worst job ever! I had BLACK streaks, and dark brown streaks in my hair! Horrible! I get foils as it gets to the scalp closer, but I had about 3/4" roots showing. I complained about the bad color, and they said it would come out over the weekend. So I go back the next Tuesday, and ask if there is ANYTHING they can do to make it look like I wanted, like Marilyn Monroe's color. Oh sure, they said. They put me at the sink, and then my hair was TOTALLY BROWN with black streaks! I asked again, I would pay extra, just get it looking at least silver again. Asked how much, they said $38. I said OK then. I don't think they did anything but shampoo it again. Then, they said their credit card machine was wrong, and charged me $20, and wanted me to write in $18 for a tip. I wrote NO TIP and $18 at the top.
I spent $108 for a BAD job by Evolutions! So I disputed the $38 with the credit card company.
Went to KETZIA'S STYLING SALON a week later, and Angie shampooed my hair once, and my hair was almost silver-gray again, just a little bit orange. At least I looked like myself again.
I went back to Evolutions to "forgive" them as I hated to hate, and when I walked in, they said "See how good your hair looks!" I said I had another place fix it with one shampoo. Then the owner came out, and said she was calling the Alamo police because of "theft of services" because my credit card recredited me $18! And I was not allowed in their salon again.
Sure enough, that afternoon, the Alamo police department came to my house. I explained the situation to the officer, showed him the before and after photos, and what I wanted.
I had a lady friend whose hair was always so elegant looking. Come to find out, she's been going to Ketzia's for a decade! I've been back to get a perm, and it came out really good, considering all the hell my hair has been thru being processed so many times. It's really sexy looking on me!
I'd recommend Ketzia, Angie, any of her stylists, and her hair products, for great service at good prices! There are about 4 people that work there, and men often go there, too. I go to the zumba classes next door, and often stop in to visit. Really nice people at Ketzia's Styling Salon! read more