I am a disabled person. Seen two of the workers standing outside the bays with no cars and asked…read moreif they could help with putting some air in my tire. One turned his back and the other completely ignored me. The manager came out not even trying to rectify the situation. Told me they ain't gotta do nothing and if I wanted it get out and do it myself. RUDE PREJUDUCE LAZY AND INCONSIDERATE!

I needed a part put on my trailer they were so friendly and…read moreput it on for me my trailer was old so it was awful hard to do but they worked hard to get it done they have great team work and a great manager there customer service was amazing and I will go back for all my car needs ! being a widow it's great having a place you can trust like Mavis !

Stevie (my Mini) needed an oil change. Since she's German, I hadn't found a place in my area that…read moreserviced a Mini, other than in Greenville. BMW was recommended a couple of times. Thought I'd give it a shot. Clear communication. Didn't have to wait long. Price was told upfront. Trevor was a fantastic help at the desk and Patrick is the one who changed Stevie's oil. Highly recommend.

My Mini Coupe JCW was running rough, loss of power. Took it in 1st thing in the morning, gave me a…read moreshuttle ride home. Next day they had completed the diagnosis and had the repair parts on the shelf. Got the Mini back that day. Ran great good power. Patrick was great, knowledgeable, understanding, good customer service. Got a text later from Jeff (mechanic?) asking how the Mini was doing. I liked they asked for feedback. Used to use Tommy Mathew's but will use BMW going forward. Also, got 10% off for because of belonging to CSRAMiniacs on FB. Thanks

Took care of a brake job. Explained situation and for once a shop didn't recommend turning the…read morerotors. Would visit again.

Had a living social deal and was really worth it. Watched the guy do the service while I waited…read moreand he checked everything and within 20 minutes he was done. Will I come back - oh yes.

Car: 2010 Mercedes Benz C300 Problem: Brakes feel mushy, add…read moreBrake Fluid-ok, but next day same problem. Need oil change- so take vehicle to a local Fast Oil Change/ Brake shop- Oh, hey-vehicle is leaking brake fluid from Very badly rusted brake line. Get estimate-- $2400- as labor is about 14 hours plus parts. Need second opinion- Next well known shop- "seen these problems before- can be as high as $5,000. Wow! Ok, time for third opinion: Tommy Mathewes- We can fix it- about 8 hours of labor. $1600. Well OK. Took only 5 hours of labor and price drops more. Now: Prices may vary as each repair job will be different. Costs shown was for one particular car and one particular problem. Every repair job may and will have different costs. All I am saying is yes it pays to shop around- get different opinions and see which one works best for you. Tommy Mathewes give a good estimate price, and it was actually lower when the job was done. How often does that happen? So, friendly service, on time repair work, and no hassle. Recommend Tommy Mathewes Auto Repair for professional repair on your vehicle.

Dropped my car off ('07 550i) the night before for total front bulb replacements- due to complexity…read moreof job, i wanted all bulbs changed at the same time. While there, i wanted an oil change too. I had an 11am appointment scheduled. They kept my car "all day"and after not hearing from the shop at ~3pm, I called the shop for an update? I was then told at 3pm that my car was "next to be pulled in" (I had an 11am appointment), so to hear that my car was next at "3pm" was a little concerning.....fast forward to 5pm/closing time and I get to the shop to settle up. I pay nearly $800 for bulbs to replaced along with the oil change.....jump in my car to leave and low and behold, the right lamp fault is still there on the dash (why i brought the car in the first place). This is when they tell me as they are closing that the fault wont clear because i need new headlight assemblies for the car?? No one called to give me an update along the way and I get the "we just took your car down off the lift along with we are short a technician" today....excuse. I expressed my dissatisfaction...have brought my car in for service on multiple times...time before being a ~$5k job worth of work. Very discouraging to fork over nearly $800 for bulbs and oil change and get a rushed job at closing and excuses. Don't mind paying for quality work but don't insult a customer's intelligence with guesswork and no communication. Also, was given an "updated" receipt of service after the tech went back an added in the comments why the fault light wouldn't clear and the need for new headlight assemblies. This information was not in the original receipt when I paid for service and was headed out before I caught the fault code still illuminated on the dash.

I bring all my vehicles to them, they diagnose, estimate cost and repair in a timely manner. I send…read moreand recommend them to all my friends and family

The only place I trust with my car. They tell you everything you need to know in detail and never…read morekeep you guessing. Great service and price.

This place is terrible. Requested money back the first time, they refused and offered a different…read moreservice to "fix the problem." It didn't. Got in a heated argument with manager and was told to take them to small claims court. Out of $2400 with a truck still messed up. They claimed wrong spark plugs were installed (they weren't) and changed them anyway and it's still messed up sooo doesn't make any sense. Then claimed it was transmission. The vehicle has a new transmission and took it back to where it was put in. They verified it was in fact not a transmission issue. They are incompetent. Couldn't even tighten clamps

A $50000 oil change. Avoid this business. Here's why.. Lie 1:We ask, do you do oil changes on…read moreBMWs? Their answer was "Yes. We have a guy that works on BMWs." with more reassurance we bring them my X5 that we had just driven on a 1500 mile trip. Lie 2: "Your previous service tech stripped your oil pan plug" ( not possible since we had no issues driving it across country.) HUGE oil leak following the service. We call, their "Solution"? New oil pan needed. What? There was no oil in the vehicle a few days after they service it, so we had it TOWED to a certified BMW service dept ( the only places it has ever been before) and the damage done by Express Oil Change was so extensive ( they do not have the tools to work on BMW or the knowledge, so cracked oil pan and more..yes we saw this firsthand). Our bill was close to 5,000. and of course we are out the money charged by Express as well. Had we not seen the leak, the engine would have been done for! Bottom line.. How you do anything is how you do everything... Lies to get a customer in, only built on more lies. No integrity. I would not take any make of car to these people.

Came in when our car was having issues on our way home. They told us they weren't sure if they…read morecould get us in, but the person we talked to was very sympathetic and said he would do what he could. They fixed the spark plugs for us, and did an oil change. Not only were they done way sooner than we expected, but it was significantly cheaper than we were expecting. All the employees we talked to were super nice, and got us out of there and back on the road ASAP. Definitely would recommend!

Had service on front wheel brakes to include new pads and rotors. Had another shops estimate…read moreadditionally for rear brake replacement but Boy Scout Road Tire and Auto stated that rear brakes did not need to be replaced. And only needed to be serviced which included being inspected, cleaned and aligned. That alone saves over two hundred dollars. Car brakes are working very well now with no grinding noise. This particular car is driven by one of my granddaughter so I want services to be done correctly and of course at a reasonable cost. I found Boy Scout Road Tire and Auto meets both requirements.

Communication was excellent. Service was excellent. Work was excellent. Five star company!read more

My car was executed exceptionally well. Their communication is thorough and precise. Kelly's Paint…read more& Body does top-notch body work. Hands down impressive. I just picked up my car and am very happy with their work. However, the only thing I am concerned about is the passenger side view mirror. The replacement mirror has etched on writing. The original factory mirror does not have the etched warning. I will call and ask about that. Other than that, I have NO complaints at all. I highly recommend Kelly's Paint & Body.