Dr Wong is great. He takes his time to explain everything and is always willing to answer questions HOWEVER the front desk staff leaves much to be desired. Faces are always getting lost, you can never get through on the phone, when you finally do connect with a human, they put you on hold only to hang up on you after 20 min. Seriously ladies, get your act together. You are the ones who represent these drs. You should want to do better. read more

Worse Dr ever . Retire already. He is always late roughly 1hr behind. I was 15 min early for my appointment and he left me waiting for 1 hour when i asked the staff how long more he said I can reschedule . He is Rude and dismissive And condescending he could give 2 shits abiut your tine or issues, He should never treat patients like the way he does. Thanks for nothing kevin, you need to retire. read more

I was here to get my FMLA forms signed and corrected and Monique and Jasmine were very helpful with the process! They squeezed me in despite a very busy day. They don't get enough credit. I feel like all these bad reviews don't sum them up as a whole. Sometimes we just got to stop to think if we are respectful to them first. People forget that some patients are rude off the bat. read more

I spent an entire day trying to find a new primary care doctor and found Dr Wong. When I called the office and told them my insurance provider, they took my insurance and sent me an email with new patient paperwork. I filled it out the 6 pages of paperwork and personal info and emailed it to them. I called them multiple times to verify that they received my paperwork. Many times I got a message saying all lines are busy or no one picks up the phone. When I finally got a hold of them, they told me they don't take my insurance. Very frustrating. Never met Dr Wong but wouldn't recommend because of his office read more

Though Dr Wong is very nice I was very disappointed with our first visit. The staff are extremely rude. They don't acknowledge your existence when you come in and when they finally do call for you the front staff especially this Asian girl is rude and arrogant. They also charge an extra $1 for using a credit card. That's actually illegal from visa. I'm changing my primary care physician immediately. read more

Tried this medical office 1st time after my MD of 10+ years had retired and has bad health issues. This office is disorganized... as confirmed by a simple google search. My annual physical was horrid, MD Wong is quick to assess, nice bed side manners. BUT it took this office 3 phone calls and 3+ weeks to follow up on blood test results (something I was worried about). If you go to their office, the 1st thing you will notice is that walls full of papers... which explains a simple misplaced bloodwork/lab results. Stacks of paper and medical records on the FLOOR! Its not MD Wong I dont like, but the way how their office is ran. Not to mention the lack compassion nor do I feel that they are actualy hearing me and responding to my needs. Dr. Wong office WONT even call a prescription into Target pharmacy located 1/2 mile away. Requiring me to come in and "pick it up"... wtf. Calls from MD Wong: "I dont have those records... let me get back to you on that" Wait a week, call again, and get another response with similar outcomes (repeat again). I miss my old MD (1 for 20 years, another for 10)... These young MDs just are out for a buck, and you are just a stack of paper they have to deal with. Ever heard of computer medical records??? read more

I cant stress enough how awesome is Dr Wong. He is: - A top notch doctor who cares about his patients. I've been seeing him for 12+ years and no disappointment. He had me come in today to see him for possible flu so I need not to go to ER. In addition to my treatment Tamiflu, he called in RX for my hubby too. - He would make sure your lab results are read, and share with you. - If you leave a message, you'll know he will call you back. It just happens to be at 6-7pm (clinic closes at 5 and he's doing his follow up til late) - Beside the fact that he gets to know you and your family, he explains to you the lab test you'll be taking; what are we looking for as results, and when you should return. Patient centered care at it's best. I don't walk out the office confused. - Yes he takes time to get to you, but it's because he spends time with patients. Not one of those 8 min, you're done type doctor visit. - He does his own vitals. Not his M.A. or nurses. Even if they did, he rechecks it. What not to love about this doctor. Get to know him, and let him get to know you. read more

Dr. Kevin Wong has been very helpful with my weight loss experience. I need to start going back to him! I'll be back soon. -Monet

I was just kinda disappointed when this asian lady with a strong accent talked to my grandma over the phone and overheard her being rude on her. Didn't get her name as she always "sighs" on the phone and that irks me. I was kinda frustrated too cos I was looking for the smiley front office staff named Rona who's been very easy to talk with. Sadly, I found out from my grandma that the MA that has been helping her regarding her appointments already resigned. I was kinda sad because she was the only one who is very knowledgable on what was going on in their office. Good thing Karla was still there but barely in the Daly City office because she's working in their San Francisco location. How I wish Dr. Wong will find exactly like Rona that has been so passionate in helping patients especially the older ones like my grandma. Nevertheless, Dr. Wong still an awesome doctor it's just that his staff sometimes are unprofessional especially this Chinese lady with a strong accent. Sorry but not sorry! read more

I was just looking for his number when this came up. I was shocked to see the negative reviews. I have been to Kevin before. All good. I was hoping for a appointment tomorrow. That wasn't possible but he was able to get me in the same day as my call! He was able to look at my problem I was concerned about and come up with a great solution. I am not looking for someone to make me excited about going to the doctor just someone to help me out and Kevin did that perfectly this time as well as the last time. His mellow attitude is what I like. I don't want to go to a sales man. I will keep him as my doctor. I don't usually do yelp reviews but seeing the negative ones I wanted to point out there are probably many happy ones that don't come here to say so. read more

I can't stress how terrible my experience was with Dr. Wong and his staff. The office almost never answers the phone and are rude when you arrive. Dr. Wong seemed nice enough during my visit but, he requested I get pretty extensive blood work done which I had to go to 2 separate labs for. He said he would call me after he got results. Well, he never called. I have e tried calling his office for weeks and can never get through. Either they never answer or put me on hold and never get back on the line. Sad that I had 1 visit and have to find a new PCP and have no idea what my blood works results were. read more

Worst Doc in my life!!!! Don't GO My dad had medicine side effects because he gave my dad some new medicine (maybe normal to others, but this is our first time), so I called the front desk and ask for help. but Kevin Wong never call us back. NEVER ~ and Office staff are unprofessional ... and rude read more

I recently had a RF Ablation procedure performed and I am now pain free for the first time in years. Highly recomment for any pain management issues. read more

I have been to dr. Wong he is a good doctor. He will explain to you and make sure you understand what your options are. I don't trust anyone else besides him! Thank you. read more

Apparently *someone* complained about my review and also a third review that agreed with mine so that they were removed. I find it suspicious when someone writes a review of a doctor in Daly City and lives quite a ways away, but lets give them the benefit of the doubt that they are actually an unbiased, unrelated patient of Dr. Wong who drives 40 miles to visit Dr. Wong due to work or whatnot. Here is the original review with portions redacted: Not that great. Long waits in the office with unprofessional secretaries talking about weddings. I sat for 50 minutes in the waiting room listening to one receptionist talk non-stop in her high-pitched, high-volume voice. Why would you set up an appointment when you can't see the patient until an hour after the appointment time? Set the friggin appointment up at the right time! And they let the phone ring if they're in the middle of the good part in their story. Why do they have 2-3 people standing around doing nothing? And no apologies from the doctor. He's brusque and doesn't really seem to care. It might be strep throat, but we'd have to take a culture and it'll be 3 days before we get the labs back. If it is strep, we'll have you come in again for meds. What?! Yeah, you want me to come in again and pay $$ the copay twice for the same thing and wait for an hour listening to your screeching secretary? No. Find another doctor. Or they need to find another secretary. And no, this isn't a one time thing, the wait and chattering happen every time I go in. read more

Oh! Just so you know, this is the same doctor who a patient shot at not less than a year ago! Saw it on the breaking news the location of the shooting and said to my family I'll get it's Dr. Wong. Lo and behold, the next day's news reported the disgruntled patient shot at Dr. Wong. Need I say more?!? read more

Great doctor and this place could improve if the staff was more compassionate to patients and provide them with better help. Wait time and parking is great read more

Moving into San Mateo county, my parents needed to find a new doctor because of their insurance. I met dr. Wong for the first time, I was so surprised. He was so dull and made us feel unwelcome. He talked like a robot with no emotion. He also mention to me that it's very hard to find a doctor with their insurance. I wonder was that an insult? He made my mom feel uncomfortable asking why was she here because she doesn't have much health issue. She's old so of course she still need to be checked out. I spent three hours there translating for both parents. That took forever. I'm gonna have to try dr. Lai. Than if this doesn't work out, another search I have to just do. read more

Excellent internal medicine physician! He is very up to date on the latest data on medicine. He is very thorough and makes great clinical decisions. He can also speak Chinese for those who need a bilingual doctor. read more

This is a busy office. I don't want to be here because when I am, it means I'm sick again. Dr. Wong, what is wrong with me? No nonsense, just trying to figure out what's wrong with me based on symptoms. Been here for years, and of course don't want to come again, lol. read more

Dr Wong has been my pain management doctor for a bit now and I highly recommended him. For me he explains my treatment plan fully which allows me to make an informed discussion on how to proceed. He is also a very nice person who always has a smile and genuinely cares about his patients.. the office staff and nurses are also very nice people I highly recommend Dr Wong and his office. read more

Dr. Kevin Wong is one of the worst Dr's in the area. Takes Patients who are mentally and physically handicapped just for the money. He does not care about his patients. Treated my brother with mental retardation (non-verbal) and has several serious health problems. DO NOT SEND ANY LOVE ONES TOO HIM!. I HEARD THAT THEY WAITED OVER 45 MINS. He stands and talks to his staff. I feel bad for his patients. I hope they check his license and raise his medical malpractice. Barbara Hendrickson read more

Dr. Kevin Wong is a great Doctor. He takes his time with me and always makes sure his patients get the best medication & care. I have been seeing him for about 3yrs & he accepts most major insurances like Health Plan of San Mateo, United, Federal, & the Blues. He even speaks Cantonese & does weight loss. I don't really go there for the staff but, even when I'm having a bad day they make me smile & I never have to pay copay anyways. Oh yea, he has the largest most comfortable waiting room in Daly City! read more

I feel sorry for any patient that is forced to have Kevin as a doctor. As my father lay dying of cancer, he had absolutely no sympathy for my mother, sneering at her for crying. It took all my self control to not deck him. Doctor Kenneth Yamamoto was someone who was an immense help to us and I would ask any future patients to look for him instead. read more

I agree that the receptionists at Dr. Wong's office can be trained to act more professional and courteous in their interacting with the patients. However, I really appreciate the time, effort and patience that Dr. Wong gives to his patients. He is the type of doctor that sees a patient a patient, not a billable slot. When there was an issue with a lab test, he calls back and explain the result in good details on a Sunday!!!! Perhaps that's the time he is free to make phone calls to patients. To me, the professionalism and passion of the doctor is most important to me, I am willing to bear minor issues with the receptionists. read more

I have been going to Dr. Wong for about 6 months he is really nice and I never have to wait as soon as I get there they room me . I really don't have nothing bad to say and I don't know why all the negative comments he's great . read more

I have been seeing Dr Wong on and off for about 10 years. I love seeing Dr Wong. He is a very nice physician. I don't have anything negative to say about Dr Wong. He can offer same day appointments. Takes the time to listen to my issues. I feel very comfortable with him. I just enjoy every visit. read more

The receptionist was very unprofessional, not friendly and have no respect to people. That brought an experience of deeply distressed and aggravation. Dr. Wong is a good doctor although he always late. I highly suggest him to train his staffs to be more professional. read more

Dr. Wong was my Father's doctor who came highly recommended by our long time family physician who longer took my father's insurance. My Father has a brain injury and has a hard time answering questions, which is why I was there. He snapped at my father asking him why I was answering questions for him and ask him what his diagnosis was? When I expressed concerns he told he that I was not his patient and he was not going to listen to me, which under normal circumstance where a patient is able to speak for themselves I totally agree with, but not in my father's case. I felt he was unable to fully understand the extent of my father's condition and was very insensitive. read more

Kevin Wong is the best Dr I have met so far. Three years ago, I had a wired cough for months and had seen three different doctors, took all kinds of coughing medicine, I was over drugged, but nothing changed. I still coughed. The fourth Dr I went to see was Dr Wong, he fixed my cough in two weeks. Dr Wong told me that was due to allergies. So I didn't need to take wrong drugs anymore. I drive all the way from Foster City to see him because he is worth it. read more

Be Aware of the billing! We were paying doctors bills for months, every month paying off every amount that came. And regardless, we STILL had statements coming that were saying we were 30 days overdue, 60 days overdue and 90 days overdue!! Like, what the hell? So i looked back over the last few months and realized we were getting new charges PLUS apparent charges we were overdue for and i KNOW we had paid it. Everything is paid by check so i went back and found those checks had been cashed. Each bill had the same 90 days overdue charge on each bill plus added overdue charges from months before. Wrote back and added copies for everything and asked what the heck was going on. The very next month we get a new bill with new dates and new charges. No credit for those overcharges and no explanation. It's ridiculous too because the person who this doctor is for has been deceased for 4 months now. When do these bills end????? read more

Dr. Wong is a wonderful Doctor! He always is very concerned and spends the time with you to answer all my questions. I also saw the negative reviews and wanted to point out that there are many, many patients that are very happy with Dr. Wong. I love that he personally calls me back. read more

Doctor Wong is a very knowledgeable physician. If you are only expecting to hear what you want, then he may not be for you. I've had good experience with him. Yes, he is always busy, but always calls me back. He's also given me samples of drugs to try before committing to expensive prescriptions, as I have bad insurance coverage. No this office is not club med, but then I came here for medical treatment, not a facial. Dr. Wong is always seen running around often skipping lunch for his patients. His partner John is also a very good Doctor who has filled in when Dr. Wong is not around. If you want to be pampered, then go to one of those Marin offices with "annual practice participation fees". Not kidding! read more