I don't usually leave reviews, but I feel like I need to share what happened to my cat because I'm…read morehonestly heartbroken and upset. A few days before our appointment, I noticed an irritated bump on the back of my cat's paw, just below one of her toe beans. By Saturday, it had started bleeding, so we took pictures and made sure to get her into the vet as soon as possible because we were worried something was wrong. When we arrived for our appointment on June 22nd, I expected my cat to be treated with care and compassion. Instead, I left feeling sick to my stomach. During the appointment, I watched as the veterinarian used forceps on the bump and ripped it from my cat's paw. My cat was clearly uncomfortable and in pain, and there was no pain medication or numbing used beforehand. Watching her go through that was heartbreaking. The veterinarian left briefly and later told us it was just a cold sore. We were given an ointment and sent on our way. What really upset me was that my cat was still bleeding when we left. No bandage was applied, no wrap was provided, and no protection was put over the wound. We had to scramble to find supplies ourselves to stop the bleeding and keep her from licking or further injuring her paw. After we got home, my mother called the clinic because she was concerned about what had happened. During that conversation, she was told that the bump had simply fallen off on its own. This was especially upsetting because it did not match what my sister and I personally witnessed during the appointment. That inconsistency left us feeling confused, frustrated, and unable to trust the care or communication we received. My cat is a member of my family. Seeing her come home bleeding, uncomfortable, and in pain broke my heart. I trusted this clinic to help her, and instead I left feeling like her pain was dismissed and her wellbeing was not taken seriously. Because of this experience, we will not be returning. I recommend to not take your pets here if you value them.

This place was a big disappointment. My poor dog had terminal oral cancer and the elderly female…read morevet (can't remember her name, nor do I want to) did not prescribe him pain meds. She instead prescribed a cocktail of 3 separate random meds I was supposed to crush and somehow give to a dog with a tumor in his mouth. It would've been much easier to give him a liquid med, but no, that wouldn't work for her, even though my dog was clearly in need. I have a background in medicine so I know what is what and what works or what should be prescribed. Humans aren't that different from animals. That was not the only problem. Our dog was being treated at CGV & I was reassured time and time again that as long as he was still eating, drinking, doing business outside, etc.. that he was ok. Well we decided on our own that after 6 months, it was time to let him cross the rainbow bridge. I had a date set for 3 days later for this to happen & we hired an in home euthanasia veterinarian & when I called CGV to get him pain relief for those 3 days, CGV offered 1, yes 1 dose of liquid pain medication. One dose for 3 days?! And then she actually had the nerve to offer to put him to sleep that day! After we're being told for months that he was doing fine if he was eating drinking etc... normally. I would never let that woman touch another animal of mine. Zero compassion and she made other rude & insensitive comments to boot. Then, a few months later our cat was dying and having seizures in the car in the parking lot of CGV. I waited 10min in the lobby for the receptionist to come back and tell me no one could help us because they were eating lunch. Had to take him 20 min away, to WVRC and he was put to sleep. I never would've even taken our kitty there but he was literally dying and it was close to home. Thanks cedar grove vet for traumatizing us even more than we already were from the loss of our dog 5 months previous. I'm still dealing with guilt over not taking my pets elsewhere, since they clearly didn't deserve the lack of compassion they received at the hands of a bitter elderly woman. I have found an amazing caring vet clinic that actually does things the right way. I will never recommend CGV & I make sure I tell anyone who listens that they don't practice the way a caring vet clinic should. I mean who turns away a dying cat who was a patient for 15 years? And 3 other animals in the same household were also their patients. We gave this poor excuse for a vet clinic, thousands of dollars, just to be treated like poor relations. Just because I'm from the city, and you don't know me, from this tiny speck on the map, doesn't mean my pets should be treated differently than everyone else's. That is exactly what this feels like

Excellent experienced veterinarian. Has taken excellent care of my pets over the years. Have always…read morehad good experiences with the veterinarian here. Happy to recommend to anyone. Thanks Doc. You are a wonderful Vet!

My girlfriend and i made an appointment for my dog on Saturday November 15 to get some vaccines…read moredue to an issue at home. Hints the making the appointment , so I get there check in and listen off in the distance the vet is having a difficult time with the the dog prior to dealing with mine the doctor was calming him down because I presume he is nervous then it's our trun after the other dog. Than the doctor walked in and didn't even step foot into the room and the dog growled a little bit ( normal for dogs I would say that is meeting a stranger for the first time)..and the doctor automatically denied treating the dog instantly because he growled for split second. He said he wasn't gonna deal with another vicious dog but yet never even gave my dog a chance before denying us... when we heard him tell the other patient he was treating before us that it's part of the job after their dog broke skin and caused blood...and he was not mad at the dog or anything but came into our room we was in and instantly denied my dog and he was sitting and on a leash and the doc didn't even have a foot in the room yet before he denied him. My dog is so sweet he is good with other animals and our 2 year old son.. So for the doctor to come in and have an attitude with us and deny our dog for no reason is unexplainable and not right. So from no on moving forward we will be no longer giving them the satisfaction of our services. We will be taking them elsewhere. The doctor is Old and grumpy and has a real bad attitude and shouldn't be allowed to work with animals.

My mom came in with my dog And she was in Dire Straits need to have her fecal samples she add in a…read moreplastic baggie examined and he never sent it out to the lab instead he disposed it and dismissed it as something that she had eaten as being the culprit of spotting blood in her stool and I advised him that she was neither feeling well she was circling that she had scooted her butt & Dr Ogi still dismissed us! He NEVER TESTED STOOL SAMPLE! SHE DIED THE NEXT DAY UNDER HER TRAMPOLINE BED ON HER LEFT SIDE W/TWO PAWS OUT AS IF TO PLEAD SHE'S FLYING TO THE ANGELS!!! No 1 cared enough for my Yorkie to even process the sample w/blood on it...You would think an x-ray at the minimum! Dr Ogi said they like to eat things when we aren't looking & I'm telling you her behavior said it all she needed attn. We would've paid to save her...it's too late. I would've jacked up my credit card & worked it off to have proper answers...So tired of no 1 cares enough for our family since Dad died of Cancer in 2000 You would think living in Kewaskum 27 years would at least gain you some empathy & compassion. Grammy is 75 & now no pup either...

I have all the confidence in the world with Dr. Ogi and his abilities. We have been seeing him for…read moreour German Shepherd for 3 years now, and our Collie for about 1 year. He seems to thoroughly enjoy what he does, and has proven time and time again to be extremely knowledgeable and able to easily answer any questions I have ever had. His level of care is exceptional, and I'm so sorry to have to be finding another clinic to take my dogs to. However, there is an issue - Dr. Ogi is of the Kewaskum Vet Clinic. My problem with the Kewaskum Vet Clinic is (obviously) not with the doctors or the friendliness of the staff, or even the prices. My problem is with the administration. Ever since the beginning we have experienced one problem after another. Appointments were mis-scheduled, vaccinations were not recorded, they tried charging us TWICE for something we never ordered or picked up, and they nearly gave our Collie the wrong heartworm medication, which could have killed him. We had to have a rabies certificate redone three times because they kept putting incorrect information on it (first his weight was wrong, then they put in the information for our OTHER dog, then his weight was wrong AGAIN). The people are incredibly friendly, and as I said earlier I have the highest confidence in Dr. Ogi, but when the staff almost kills my dog because they didn't take the time and care to ensure he was being given the right medicine, I just cannot patronize the place any longer, and cannot recommend the clinic itself to others. Record keeping there is abysmal, and when it comes to health care, that's vitally important. If this review could be solely for Dr. Ogi and there was no association with the Kewaskum Vet Clinic, I would easily give 5 stars, as he is a great veterinarian. However, as a bundle, I just can't honestly do that.

I found Puppyland through volunteering and loved every second of it! The animals were taken care of…read moregreatly and though some animals weren't up for adoption they still made sure they were healthy and their needs were met. Lorn was a very great manager to the place and the reason I got my cat Scarlett. My mini best friend! Lorn does have some medical issues but does what he can so volunteers are so helpful.

We got a very beautiful kitty from here it was well taken care of she was beautiful…read moreThank u

I brought Charlie in for the 1st time on 5/1/23. I am so pleased with the service that I and…read moreCharlie received. You understood my concerns and Charlie's needs to due his allergy. He is a VERY friendly dog and smelled the other dogs as we pulled up and was super excited to get in the building. He was greated by friendly staff. When it was time for me to pick him up, the staff called and asked for Charlie's mom :). I was very happy to see him when I picked him up and was appreciative of the cost of the bath. Thank you so much!!!

***Richfield location******…read more For context, this is the first review I've ever done. After the incident we experienced, I felt it necessary to inform others of our experience. We were loyal customers of Charming Paws for over 5 years, for both boarding and daycare. After last night, that relationship is over. When I arrived to pick up my dogs from daycare, it took staff an unusually long time to bring them out. When my golden retriever was finally returned to me, there was blood covering all of his lower legs. I was told, "He was just in a crate for 10 minutes." That explanation does not match the condition he was in. Every single nail was cracked and bleeding. This does not happen in 10 minutes. He was so distressed when we got home that we had to sedate him and bathe him to clean the blood off. He is still not acting like himself. We brought our dogs here for safe socialization and stimulation. Instead, our dog left injured, traumatized, and covered in blood. We were given no clear explanation and were met with cold, dismissive behavior from staff. When bringing this issue to management, staff had drastically downplayed the situation to her- stating "he may have cracked a nail." Response from the manager was prompt, but lacked true explanation of the incident. The truth is that our dog was locked in a crate for an extensive amount of time--so long that every nail is cracked. He was under emotional distress for so long that his bark is gone. Ironically, there are cameras, but none pointed where he was. I understand that places become short staffed, staff get overwhelmed, etc. We will not be returning, in fact, we will discourage others within the community to seek alternative options as well. Beware of falsified pre-generated report cards that show inaccurate information-- they are misinforming you of what actually happens after your dog gets their picture taken for the day. If you value your pet's safety and well-being, I strongly urge you to reconsider bringing them here. We will not be returning. 0/5 stars wasn't an option

I take our dog to Cedarburg pet care twice a week. Also while on vacation. I can't say enough nice…read morethings about them. Extremely organized, clean environment. Truly a great staff. In a little over two years (I think possibly a little longer) I have never had anything to complain about ( and I am a complainer). My dog comes home worn out and knows which days she attends. I would and have recommend them to all looking for pet care. I have used Yelp for reviews for some time and usually find their reviews helpful. I never really felt like writing a review for something like a good meal or bad one. But when a company provides this kind of service, especially over two plus years it deserves 5 stars. Hats off to Deb and Tess, a sincere thank you for your help in looking after Penny!

I would not recommend their cat sitting services. They definitely have the worst customer service…read morethat I have ever experienced. They have told me I'm "snide" and "rude" which is not the case at all. Being 1,000 miles from home and told they can't find my cat is quite concerning and I should not have had to pay double for a normal visit. I'm very disappointed and would not recommend them based on customer service alone.

This is an amazing groomer! My dog has been going to Zen Paws for several years and I appreciate…read moretheir work. My dog is well groomed and nails trimmed beautifully when she leaves there. Also, everyone is very kind and friendly.

We never returned messages, so I stopped in, and I asked to make an appointment and they said we're…read morenot taking any new bookings. I'm glad because the place is a filthy mess.

I would do 0 stars if I could…read more For starters, had a very unpleasant conversation booking the appointment. Honor was extremely rude over the phone. I had said multiple times, the earliest she could get my dogs in was fine and she repeatedly spat back saying how she books months in advance. I didn't care, I just wanted mine done "whenever she had a first opening" don't know what was difficult about that. Then, I had recently gotten my bichon professionally bathed and brushed about three days before the appointment, and upon picking up my dog, she said how matted my dog was and she would be charging extra. Literally just had my dog brushed out fully and there was zero matting. Finally, I picked up my bichon and she was completely shaven. Didn't listen to a word I said about how I wanted my dog groomed. I asked for fluffy ears and legs, ears were severely trimmed and legs were just bones. The worst part of all was my dog was terrified when I picked her up and she had BLOODY ears. There was a major cut on one of her ears and the other had smaller cuts. Never again 0 stars.

We have used Honor for years to keep our "girls" looking good and smelling sweet! Trust her…read morecompletely to care for our furry family members while they are getting cleaned up.