Great, honest people. Literally took 10min from entering the shop and leaving with no hussle loan…read more Will recommend to all my friends. Definitely will come back for business. Thank you so much!!!

I ran into a bad time with my mortgage company when I had some emergency expenses during March of…read morethis year. I called and let them know what was going on and that I would make a double payment at the beginning of April. Much to my surprise, they told me that this wasn't going to work for them and if I didn't pay them immediately, they were going to foreclose on my house! I was like, "After a month? Are you serious?!" Indeed they were, and I had no idea a mortgage company could foreclose if someone was only ONE MONTH LATE! I didn't have the money to cover it nor anyone to borrow from. So I started thinking what I could pawn to get the money right away. I settled on a collector guitar that I owned and started making calls. No one was willing to loan me much on it, and Maxferd was highly rated and I explained what I had when I called. I had spoken to Michael and he explained that they didn't deal with musical instruments and he gave me a referral to another local shop. I checked with them and a couple of other shops and no one was able to provide the loan that I wanted. I called back Maxferd's and spoke with Michael again. He said he had a couple more referrals if I needed them. I said no, I'm really in a hurry to do this because time is short and the guitar was so valuable that I really didn't even like taking it out of the house! Then I asked him about the jewelry loans and explained a bit about what I had to borrow against and he said I should be good to borrow that much with what I had, but of course, he would have to see the items first before he would know for sure. So I went in the next day and brought everything over. I pawned 5 rings for the 1K loan, including a custom handmade one of a kind ring that had belonged to my mother and had been in my family for 50 years. Michael gave me the lowest rate on that ring so that I could afford to get it back the soonest. He also knew which ring was a keepsake from working for the phone company, another custom one-of-a-kind ring that I had bought from the daughter of a fellow phone company employee. So he gave me the best rate on those 2 rings so that I could afford to get them back first. When my pension check came, I went down there right away to pick both of them up. And I was so relieved to have them back! I had to pick up the other 3 rings much later in the loan, and I would call - a few times - to check on the interest and how long I had left to pick them up. I ended up being able to get them about a week before the loan was due and - I lost the pawn tickets!!! OMG! Most pawn shops really sock it to you if you lose those tickets. I called again to check what the extra charges would be for a lost ticket. They only charge $2 per lost ticket, plus they thoroughly verify ID. So I just picked my last 3 rings up a couple of days ago, and they were just as kind and considerate as always. No one wants to have to borrow money against their most prized possessions, but sometimes life will hit you like that. And if it does, Maxferd is the best place to go. The folks there are the kindest and most considerate that I have ever dealt with at a pawn shop. Highly Recommended!!!

Jay is the man. Helped me get something I wanted for a long time. I'll be back. Thanks Jay!read more

If you were to ask me last year, I would have given Yadegar 5 stars for helping my husband and I…read morecustom make my eternity wedding band. The owner took his time showing us many different eternity bands and the turnaround time was quick and I wear the band every day, even as I type this. Flash forward to today, we walked in to look around -- and I didn't need any help, but he asks if I was looking for a gift for myself or someone else and what I was looking for and I told him "it's for me but I don't know what I want yet" -- signaling that it's OK for him to let me look and not bother him and I giggled to be kind. He then goes OFF ON ME about how he's glad my husband and I think that it's funny but if I don't know what I want the best place to start is figuring out what I want so I know where to start looking. I blacked out at that point because I was so disgusted at how he went from 0 to INSANELY RUDE in 30 seconds. My husband agrees he was so aggressive and he actually drove us OUT of the store and I have zero desire to ever come back. People window shop ALL the time but I didn't realize we were such an inconvenience showing interest in what he has to offer. Do not shop here.. I regret the amount of money we've spent here already.

Pedro was great and super accommodating, strongly recommend!!! We will be going back and getting…read moremore custom jewelry from Pedro, he does amazing customizations with his hands! Greatly appreciated!

Pedro is amazing at what he does! He communicates, sends progress updates, and overall works with…read moreyou to truly capture and create something you'll love. Apart from all that he works fast, finished these 2 projects in less than a month!! Would def recommend and have him as a permanent jeweler.

I got two 24k rings they got nice rings…read more great service! want some real deal 24k hit them up

I'm really disappointed with my experience. I drove over 40 minutes to visit this store because…read moreboth their website showed they were open and I was personally told they would be open on this specific day. When I arrived, the store was closed with no notice on the door, no social media update, and no indication that their hours had changed. It seems like they operate on their own schedule rather than the hours they advertise, which is incredibly frustrating for customers who make the trip based on that information. If your hours are going to change, please update your website and social media or at least post a notice. Respecting your customers' time goes a long way.

I can't say enough wonderful things about Momo. I brought in my ring to be resized, and she took…read morecare of everything quickly and professionally. I also had a very special ring from my favorite aunt, who recently passed away. Unfortunately, the ruby had fallen out and was lost. Momo helped me find a replacement stone in such a timely and caring way, and the new ruby looks almost identical to the original. It truly means the world to me. I highly recommend Karizma Jewelry, and if you go, definitely ask for Momo. Her kindness, attention to detail, and customer service are exceptional.

THIS place is wonderful..... and Momo is incredible. I was turned onto Karizma by a dear friend…read morewho had been going to Karizma for years already. Momo repaired a vintage Celine bracelet I found in Florence and gave to my mom for her birthday. She recently passed and Momo restrung this beauty beautifully and for a very reasonable price. I am so happy to have the bracelet in perfect condition and wearing it. Today I picked up another bracelet the Momo resilvered for me. She told me the process is now "dipped" instead of "plated" ........ It is PERFECT. I am so please always with Momo's beautiful work. I highly recommend her for anything jewelry. She has an amazing collection of beautiful things as well..... Support this lovely person and her beautiful work.

Absolute the best! I go there every year to replace the platinum back of my earing that tends to…read morefall off once a year. They are reliable and very kind.

I came in the other day to get an estimate on cleaning some silver jewelry. One of the guys behind…read morethe counter asked some questions about the pieces, I showed him, and he took all the pieces over to a station off to the side. In under five minutes, I had all the pieces back looking brand-spanking new! Not a bad job for what I was thinking as just going to be a quick Q&A session! The price was perfect, customer service is wonderful, and I love going into this local shop for any jewelry needs.

Sold gold and silver last year. One item I sold was white gold, the man said it was silver and not…read more white gold and I was ripped off.... I just went to the vintage jewelry place I bought the white gold ring from in a different town and I told them that the these guys told me it was silver... they informed me I was ripped off, showed me the entire collection of the white gold jewelry that was fully authenticated.... Ladies do not come here. They rip you off!!! Make sure you get several appraisals. I am dumb for believing these guys and selling them my white gold ring. They will take advantage of you if you are a women.

This was a referral from a friend. I have many pieces that I don't wear, half an earring, or…read moremetals that I held on to. I came in and the service was exceptional and very easy process to let go of items I didn't wear or need. They are very fair in pricing and I was happy to work with them. If you have items that you aren't loving or able to pass on, come in and see them.

On my last two visits, the owner cheated me. She made a quote on the gold per gram, then raised it…read morehigher. When I questioned her about it, she said, oh, he made a mistake and gave me the difference. Last week she did the same thing again. After going to them for over 15 years, this should not happen. I know the economy sucks but you don't cheat old clients. Totally in the last 15 years, I spent over $50K there, and only recently did her cheating become blatantly disappointing. Why couldn't the $33 difference be in my favor ... cause they cheat. I will not return and she saw that look on my face as I left the premises. There are other places, over 300 gold shops posing as jewelry stores, in San Francisco, their business would not be missed.

I come here because my parents always do business with them and thought we would be treated fair…read morebut no, go elsewhere with your money and jewelry. The owner is quick to take your jewelry when you pawn it BUT making payments to buy it back!!!!! I just missed 1 payment with her and she automatically said that my ring was no longer available to me? I've been coming here for years with my parents since I was a little girl and to get played like that was unnecessary and unprofessional! I always pawn the same ring when I need quick cash but I ALWAYS buy it back. It's the same service I've been doing with her for a few years and she knew how much my ring meant to me. So when that 1 payment was missed and I called about it, she was quick to tell me that it wasn't mines anymore and I had to pay FULL PRICE of whatever number she wanted to charge for it. They have moderate selections in jewelry but very overpriced! You'll find better deals in Oakland with better selections and customer service!!!