They arrived on time and texted me which I appreciated, but unfortunately not with the vehicle I…read morereserved. I specifically booked the large limo-style bus, and instead they showed up with a shuttle bus. The driver said the original vehicle was in the shop, but this was for my wedding day--no one reached out to inform me ahead of time. I chose this company specifically for that vehicle, so it was really disappointing. At least they are a dependable ride.

Shai was wonderful to work with. I chose his car service to provide 2 rides for a friend of mine:…read morethe first to pick her up from EYW and then a return trip to the airport a few days later. Although the airport pickup was a last minute reservation, Shai handled it without a hitch. My friend's comment: "Shai was exceptional. He provided every kindness at the pick up and drop off." Will definitely use this car service again, next time my friend or I are in Key West.

A true gem in Key West!…read more The Island City House is a home away from home. I stayed in the Cigar House. The room has a great setup with a king bed in the bedroom with pocket doors to separate it from the rest of the suite. There is a combination full kitchen, dining area, and living area. This room was so comfortable. They think of everything for make this home away from home. The room is stocked with salt/pepper, silverware, glassware, coffee cups, cooking supplies and utensils. I would enjoy making my coffee in the Keurig and setting either on the porch or by the coy pond with the water feature. I don't remember. The las time I was this relaxed. Since they supplied wine glasses so could enjoy wine on the porch or by the coy pond. And the housekeeping, Abigail, was a true delight. The Cigar House is in the middle of the complex so you are not distributed but road noise. I cannot wait to come back. I already booked next year!

Beautiful property! Loved our stay there. We stayed in the Cigar House. It was a little challenging…read moregetting up all of the steps with our luggage, but totally worth it! The only downside was finding parking, but there are public parking lots not too far from the hotel.

Why 5 stars? Because a private paddleboarding adventure is pretty awesome, it turns out…read more --- --- --- This was such a cool experience! My wife and I have been on group paddleboard tours and we've been paddleboarding where you're just sent out on your own for a certain amount of time, but we've never had a guided tour like this. It was cool because we'd never been to Key West, while our guide knew the lay of the land like it was her own backyard. She gave us a path and a purpose, which I really liked. When we go out on our own, we tend to just aimlessly wander, but that definitely did not happen here! Not only did we have a path, but we were educated about different things along the way, and just about life in Key West, in general. Because I'm a terrible person, I don't remember our guide's name, but she was awesome! The only issue I had was getting our trip booked. I actually purchased the Yelp deal, which saved us some money, but I didn't want to end up booking online because I'd already paid for the Yelp deal. I kept calling them over and over again, but never heard back from anyone after leaving messages. Finally, the morning we planned on arriving, we called and someone actually answered the phone. He was woken up by the call being forwarded to his phone and sounded frazzled. He said he'd been working at a bar until the early hours of the morning and that his partner was supposed to have answered the phone. Regardless of that weirrdness, he quickly called around and got us a guide before calling me back to let me know when to show up - which was ASAP. It definitely wasn't the most conventional way to book an appointment, but we made it and really enjoyed it!

Such a unique Key West experience that I won't soon forget!…read more I've been paddle boarding numerous times but never on an organized tour. After reading a bit more info on this biz's site, we decided to take an afternoon tour which started at 1:30. SUP Key West also offers morning and sunset tours, but this ended up being perfect timing for us - we could sleep in and let brunch digest before hitting the water. Now, for the tour. Our guides name was Brian, the owner of SUP Key West. Booking online was a breeze and $45 per person. Once we arrived, we met the other two in our group, grabbed some life jackets (optional to wear but must be on the board) and took to the water. I love being active but wouldn't consider myself "outdoorsy." That being said, I don't know too much about the mangroves or the ecosystem surrounding the Keys so this whole experience was really eyeopening. While we drifted through the mangroves, Brian talked about how they were formed, gave more info on the birds we spotted and pointed out the sea life, even picking up and passing around sea cucumbers, jellyfish, sea stars and algae. To top it all off? We saw a nurse shark! His enthusiasm for the environment was contagious and had me eager to learn more. About halfway through, he asked if we had immediate plans and since we didn't, we took the long way home so the tour actually lasted a little over two hours. It wasn't a huge workout until the very end when we were battling some winter wind. By the end of it, I was exhausted. Brian brought along a cooler of water which was nice in case you need some hydration along the way. All in all, a different activity to do while in Key West. This was my boyfriend's first time paddle boarding and left a great impression so hopefully I can get him on the water a little bit closer to home next time. Whether a local or a tourist, I'd say it's definitely worth taking part in.

The PI is nothing short of amazing. Centrally located and the total Key West cottage feel. The pool…read morewith the surrounding foliage will take you in! It is a place to go to forget about everything weighing you down. Take the plunge and just get on down to the Paradise of the US. JOAN JETTA will welcome you with open arms!!!! See you soon Conch Lovers! Crazy Dave

After a night of crashing in the Nissan Rogue I rented when hotel rooms were nowhere to be found…read moreanywhere near Miami on Art Basel weekend and then staying in a cheap bare bones motel in Islamorada I decided to treat myself a little. Key West didn't seem like it was a cheap hotel type of place and Old Town's charms far outweighed the eastern part of the island where most of the lodging is to be found. Maybe it had something to do with me watching The White Lotus, too, what with the bright airiness of The Paradise Inn, the white and pastel palette and the classy sheen the place has. Fortunately, my stay here was far more chill and less dramatic than anything you'll see on The White Lotus. My neighbors here up in Michigan used to live on Simonton street, a few blocks from The Paradise Inn. Cindy wanted me to send pictures of her old house so I'd already acquainted myself with the street. The Paradise Inn looked so elegant and quaint it caught my eye. After lunch at La Grignote, a name I still don't know how to pronounce, I decided to see if The Paradise Inn had any single rooms. I was in luck! The lady at the front desk was very kind and helpful. $179 for the night but $30 of that was parking which is a hot commodity in Key West that can really add up. Not only that, but they had bicycle rentals on site which was really the way to go. It's all about bikes and golf carts in Key West. Check-in time wasn't until 3 and I dragged my weary ass in a little after 2, really needed a refreshing nap after two successive nights not getting the best sleep. I pled my case, hoping I could get in the room a bit early but prepared to be refused, reminding myself it was understandable if the room wasn't ready. The stars aligned and The Paradise Inn did me a big solid by letting me into my room before 3! (Your results may vary. I'm not trying to give any entitled Yelpers unrealistic expectations here.) My friendly desk clerk provided me with a paper map and a remote for the front gate and I was soon contentedly snoozing. Fortunately I had texted Cindy and she replied, telling me not to miss the early December sunset as the sunset viewing is stellar there so I set an alarm. My room was on the second floor, spotlessly clean and quiet. The whole place was very chill, despite being just a block from Duvall street. I rented my bike after awakening from my nap and I think it was due back at 10pm for a one day rate but again I was let slide a little, and granted permission to return the bike key first thing in the morning. I put some miles on that bike and soaked in the city. I wish I would have taken a dip in the Paradise Inn pool, which looked lovely, but the novelty of swimming in the ocean in December superseded that. Later I was tempted to take a midnight swim but looked at the rules and decided I shouldn't push my luck. Especially at someplace so quiet and drama free. I just watched the end of Monday Night Football instead. The cabins here look really top notch as well. Maybe one day I'll find myself back with others and we can rent one.

Found this place online during Black Friday sales. When I first read some of the reviews on Yelp I…read morewas a bit hesitant, but the price was right. Once we got there everything was great, Jose at the front desk was awesome and helpful. Looks like they have been fixing and keep updating the place. The few comments I would note are petty. So here they are update the cheap ice buckets, put nicer (not plastic) wine and drinking glasses in the kitchenette. Replace the plastic toilet paper holder with bar code. This place is nice enough to support these items being upgraded. We were in #14 cabana and other than these few petty things I mentioned everything else was great. It was cool out so I don't know if the room would be hot in the summer. I didn't get to see the other rooms, but our room was clean and spacious. We had three different types of pillows (soft, medium, firm) so that was great. The bed was comfortable as well. Located off of Duval St. not on it upper duval area. There are a lot of nice places close by (Rum Bar, Uva, La Te Da, Flamingo crossing ice cream, Banana cafe). Safety note: They need to adjust the main front door that leads to the courtyard area. It closes really slow and stays open. I did hear some of the ladies commenting on it. I would recommend the Douglas House and hopefully going back soon.

Their security is the worse. Their door codes are unreliable. Takes minimum 15 minutes to get into…read moreyour room. And their is no one at the front desk after 7 pm. Worse door code entries!

My husband booked Sunset Key Cottages for my birthday weekend, at first I didn't know how I felt…read moreabout having to take a water shuttle back and forth to the main KW island, but it was great! The shuttle was very comfortable, always on time and the captains were professional. As long as you plan for it, it was never an issue. The property is beautiful, lush and beautifully decorated, with orchids and flowers. We had a 2 bedroom/3 bathroom cottage, it was huge and very comfortable. We also loved Latitudes restaurant, we enjoyed a few breakfasts and dinners there, fantastic food and service. We can't wait to go back!

3/16/24-Well, all I can say is, thank goodness for Sunset Cottages. It was gray and rainy in DC…read more(that's the norm this time of year) so Key West was a wonderful way to avoid the DC winter! I can't say enough about the staff. I've never met so many people with smiles on their faces. Food was fabulous. Pool satisfied my grandchild. Two br cottage perfect. Glitch in AC, which was fixed in a nanosecond. I can't say enough wonderful things about this resort! Thank you Sunset Keys!

We had a wonderful stay at The Perry Hotel on Stock Island! From the moment we arrived, the…read moreatmosphere felt peaceful and relaxing--exactly what we were looking for. One of my favorite things was seeing the chickens casually walking around the property. It gave the hotel a fun, laid-back Key West vibe and made for some great photos. The room was clean, comfortable, and beautifully designed. It was the perfect place to unwind after a day of exploring. A huge perk was the complimentary hourly shuttle to Old Town Key West. It made getting into the city easy without having to worry about parking or driving, and we used it several times during our stay. We booked through Chase Edit Hotels, which came with a complimentary bottle of champagne--a nice surprise that made the trip feel even more special. Overall, this is a great hotel if you're looking for a quieter escape while still having convenient access to everything Key West has to offer. I would definitely stay here again.

Really pricey but great place. Beware when you make reservations. Quoted room price seemed lower…read morethan others in the area but add-ons for resort fees, taxes etc., really increased the price. Parking $25/day but that was waived, based on some package I unknowingly bought. But it's a lovely place. The decor has a simple, but grand/upscale, modern feel. Basic room's balcony looks out on Shrimp Road which is hot in the evening but has a good sunset view. Can be slightly noisy at times. It's cooler and shaded in the the morning. More expensive rooms face the pool and harbor. You need to understand the times... coffee in the lobby from 6-8 am (too early) happy hours for both eateries (start at 4 or 5 pm). Two eateries are on-site (Matt's Stock Island is a very expensive restaurant and Salty Oyster is also pricey but more casual, outdoor bar with lite menu). Depending on package, you may get $25/day food allowance. Go at happy hour to save more. This hotel has a great shuttle to town, every hour. It's about 5 miles away from Duvall St. so ebikes are great for this location. Parking is not easy so avoid car in old town.

I strongly agree with all of the five star reviews, below! We worked with Laura and George of Conch…read moreCab throughout our five day vacation in Key West, including airport and around-town excursions. Their service was extremely prompt, kind, and helpful. Laura shared so many great recommendations that helped us make the most of our visit. We really appreciated the excellent scooter/wheelchair accessibility lift in their van; this made transfers easy and rapid. What a wonderful resource for the Island! We look forward to working again with Conch Cab on future visits to lovely Key West.

Great, comfortable and friendly ride to our destination. We've used this service over two…read moredifferent years and enjoyed every ride. Highly recommended.