We own a used Cruiser 2552, we have gotten help and repair and a tour when we took the Coach in. No…read morecomplaints! Picture below adding new awning, Coach didn't have one. Shop is clean and efficient.

Incompetence and indifference a bad combo. Bought a used unit they had taken on trade. Unit well…read morecared for with low miles. Ensured multiple times how unit had been winterized, oil changed, and that unit was ready to roll. Asked twice if a pre-delivery inspection checklist was utilized. Ensured they did so, and that it was completely ready to go. Took unit straight to outdoor storage for 3 weeks and had several days of freezing temps. Weather warmed for a short time, so we used the RV. Discovered unit had not been winterized, grey tank was ~2/3 full, black tank ~1/3, no anti-freeze in pipes, oil not changed, generator exhaust pipe was hanging loose below unit, all tires low air pressure. Brought unit back expecting nothing more than an explanation of how this happened, an apology and a quick fix of these items. No apology, empathy or taking of responsibility. Reluctantly agreed to fix the items but made us leave it without a clear return date, which ruined our planned Thanksgiving trip. Upon pickup, thought we would get a better explanation and some kind of apology, maybe a wash of the RV to make us feel a bit better... but instead, more excuses, double talk, indifference and attitude. Do yourself a favor and avoid this place... we are certain, the same stuff is happening with their own Phoenix products. Quality assurance and customer service would be evident throughout the company if they were important to them! Like Share

Thank you to Custom Rv Repair for the awesome repair work on our 5th wheel trailer…read more Refrigerator is working and secure Slides coming in and going out properly Table brackets replaced and able to sit a cup of coffee on table without it sliding off. And last but not least the owner (Brian) was kind enough to let us stay on property using his power and water at no cost to us. Thank you to Brian (owner), Becky (office manager) and the awesome tech who worked so hard to get out rig done. You guys are amazing and we are very thankful and appreciative for what you did.

After replacing my gray water tank around the middle of May 2025 they inadvertently put a screw…read morethrough a hydraulic line while reinstalling the under belly. I was unaware of this until a month later I noticed hydraulic fluid seeping from the edge onto the frame. I checked fluid tank which was a quart low. I finally got it in for service July 15th in Dewey, AZ where they found the screw into the hydraulic line. After hydraulic line replacement and degreasing it cost me $1000.00. I contacted Custom RV repair several times and got the runaround as they said they'd have Brian call me which he never did. Don't trust this business as they won't back up their work or mistakes. B High

Bought a new stealth enclosed trailer had it a little over 2 months had to send it back to mfg co…read moreto get fixed sides were coming apart. They had it 3 months. Now the roof is flopping in the wind and sides buckling. doesn't even have 500 miles on it .Made way too cheep

I have now purchased two trailers from Stealth, via Royer Trailer Sales in Clinton In. My first…read moreStealth was 7X18 steel and lasted a lot of trips to Florida and Michigan, never once left me along the road. Just ordered another but doing aluminum this time and expecting the same quality trailer I ordered last time! I am from Fort Wayne In. But drive three hours to deal with Tom at Royer because of the service they provide and the fact he sells Stealth. Worth the trip everytime Stealth is the way to go.

They are so attentive to customer needs! I love the community they have created with fellow…read moreowners. I have a Sunray 149 and love it! It's perfect for me and has lots of charm. What I also love about them is they take feedback from customers to look for future modifications but always keep quality, weight and price point in perfect balance! All warranty work plus some upgrades were done in no time at all!

5 stars The BEST! We love our 109E and the guys at Sunset RV! They are hands down the best and most…read moresupportive group of people! We had a wheel come off our trailer in the middle of the night on a road trip and with the help of Enroute with Chuck & Cherie and the guys at Sunset RV we were able to make it to the sunset RV owners rally! There is no way that we would have made it there without them! Jason from Sunset Park was amazing and incredible and again we can't say enough good things about Sunset RV! They took care of our issues and well as addressed some minor repairs. The staff is so friendly and caring. We toured their amazing factory. Yes, you may encounter from small issues with your trailer but rest assured they will always go over and beyond to help you! Thank you, Aloha, and Mahalo Sunset RV and staff we love you! You saved the day!

We had all brands RV in elk hart do a lot of work in our 2006 Fleetwood excursion motor home. We…read morejust love the work they did. Our old motor home looks amazing and fresh. Removed a sofa and loveseat. Replaced a sofa with two person wall hugging recliners. Perfect. Had a fireplace cabinet made to exactly fit where the loveseat was. Wonderful. we have heat and ambiance on cool days. In addition to that hand made cabinet, they added a smart tv which slides down when not in use. Repaired a gas leak in our fridge and repaired the sealed compartment. Removed an old tv from above our windshield that we didn't like the location. They built a new cabinet there to fill the space and matched our woodwork! To top that off, we had them tear out old walls and replace them with fresh new walls. Put in a smart tv to replace the old tv in bedroom. Rewired all the satellite and antenna wires. They also found a gas leak under our RV and fixed it. We just can't say enough about the work and craftsmanship. If I could, I would give ten stars. Better than we ever imagined.

I asked them if they could fix the roof and remount the two air conditioners on my fifth wheel…read moretrailer and Dusty said they could and they would do such a good job I'd be 'very happy'. They failed miserably and refused to even want to look at why the units were leaking horribly. I took pictures and videos and sent them to Dusty but he refused to even look at it and kept saying it wasn't his fault. They actually installed them incorrectly and the AC units were not installed in their correct positions allowing condensate water to spill into the trailer. Horrible service, work and attitude. Shameful.