We arrived 1 week early for our appointment at the Elkhart office . Obviously we had made a…read moremistake on our calendar. Del came out and met us. He took us in anyway and fixed the rock chip. Very professional and knowledgeable. Window looks great. Can't tell where the chip was Saved us from having to change our traveling schedule. Thanks Del

From the owner: RV Glass Solutions specializes in nationwide mobile RV windshield replacement. With one phone call,…read moreour experts will arrange for installation by a qualified motorhome glass technician, ship your new RV windshield, and take care of the insurance and billing details so you don't have to. With the most complete RV windshield inventory in the USA, and four strategically located distribution centers, we can respond to your needs quickly. We can also solve your foggy side window problems once and for all with laminated side window replacement with lifetime warranty at our Coburg, Oregon, Phoenix, Arizona and Lakeland, Florida service centers. Call today for a free estimate.

We picked up our rv, and john fixed everything perfectly. We did not have to remind him of…read moreanything. He fixed the vent, changed our grey tank, 2nd time repair, and fixed the slide,4th time repair, adjusted the door from the slide, floors were redone from the slide cutting thru. And even something we did not ask him to do, our rear metal frame was pulled from hitting ground, bottoming out, he hammered and screwed back in. This man knows what he's doing, highly recommend, and he did it in 1.5 days. Couldn't of asked for anything better

Needed emergency electrical repair on a Sunday. John was not open but happened to be at the shop…read more He agreed to wait over 1 hour for us to arrive with our RV. Friendly and attentive and very reasonable!

Matt is the best type of contractor you can find. He quickly came out to look at the job for free…read more He was very knowledgeable and seemed to have a genuine interest in trying to help find the best solution. Roof is getting fixed, and it is all completely stress free for me. I will 100% call him back when I need anything.

From the owner: Mobile roofing repair experts for your Home, RV, or Mobile Home. We come to you so you don’t have…read moreto take it to a dealer to get it fixed, thus saving you time and money. Financing is available. Free estimates and we can get to your repair quickly. Also offer discounted parts and supplies for the do it yourselfers. All Tech is your one stop for all your roofing needs.

I have had a part on backorder for months, have called and communicated, asking for refund. I never…read moreget anyone on the phone - goes to voicemail regardless of what extension you try. Minimal response to email - no part or refund after months of waiting. Order number: MTRV #5265. Please send me $68.86 refund. See my multiple emails for more information.

DO NOT BUY ANYTHING FROM THIS BUSINESS!!…read more Ordered some parts for RV shades mid December, says it will be delivered by 12/28, contacted them January 13th and they said "they will look into it when they are back in the office". A week later, we contacted them again since they never got back to us and once again, they do not reply. I have now filed a dispute with my credit card in hopes to get the money back since we have not received our items (it is now 2/19/25). Their page on google says that they are "permanently closed" yet you can still go to their website and order products. They also claim that they are moving locations, but as far as I can see, that has been the excuse since august of 2024. DO NOT TRUST THIS BUSINESS!

This company is either out of business or just plain crooked. You order something, they send you an…read moreemail confirming the order, they charge your credit card but they NEVER ship anything to you. It is too bad, because they used to be very prompt with shipping. Now, it is silence or promises to get me an update, but then nothing.

We placed an order for an AquaHot service kit in January for a customer because they showed it in…read morestock. We received the fuel filter only after hounding them for an update on the order. 2 months later we still have not received the remainder of the order and they are non-responsive to our requests for an update and finally a refund for the undelivered parts. The phone number for sales and customer support have a recording that the mailboxes are full and you can't leave a message. I would highly recommend just ordering from AquaHot rather than losing money on this company.

If you are like me you might have a tough time finding quality service at a reasonable price, so I…read morewanted to relay a recent experience with ESS that will confirm once again what so many have stated here before ... You simply cannot get better knowledgeable service at a reasonable price than at ESS. I just had a very long punch list done at ESS including new carpet throughout, replace a roof AC/Heat pump (along with ductwork butchered by a prior shop), new TVs/DVDs/Sound system in front and BR, replacement dash radio, Aladdin system resurrected from the dead, paint work needed from surface corrosion on the frames of all the slideouts, 4 new slide toppers, new generator exhaust, entry door window restoration, new CB/antenna and a host of service items including engine, generator, autoleveling and AquaHot systems, and more. Tom Bumpus and PJ McGann were simply awesome. The paintwork is a work of art ... you simply cannot tell it from the original and my paint is metallic gold which is extraordinarily difficult to match up. ALL of the work was awesome. After so many failed attempts locally to get quality work done near my home, it was worth the 2400 mile round trip to Elkhart. I easily spent more time and money locally over a year to get repeatedly disappointed in the quality of workmanship and the pricing, so the trip was well worth it. Tom and PJ have the knowledge, the experience and, most of all, the proper motivation to get it done right the first time.

I ordered a RH side (passenger) Furrion S+ replacement camera and received a LH side camera. I have…read moreleft numerous voice messages by phone, also sent a text message per their online suggestion and have had no response for over a week. Their on-line returns portal freezes and won't let me complete the return. Absolutely unacceptable service.

We originally contacted these guys after a few of the well-known shops in town either didn't return…read moremy phone calls or couldn't do the work we needed done on the RV. Pro Custom was very prompt in getting back to me, going over the cursory to-do list, and getting us on the schedule when we knew we would be in town. The biggest problem we had was in getting started on the right foot. There was miscommunication between the sales and service guys about the scope and schedule, so the rig sat untouched until we were back in town to check on it. However, once we cleared all of the up, we got most of the work we wanted done in the right time frame. Like a lot of RV shops, they have hookups on site so that you can stay with your rig while they're working on it. The guys were always careful about everyone's pets, electrical needs (leaving refrigerators plugged in, etc.), and sleep schedules (they do start work by 7:00 if you'll let them in). The bad news is that the shop is near the expansive Elkhart rail yard, and the squealing of train brakes goes on 24 hours a day. You'll want to keep your a/c fans running or make sure you have white noise or earplugs to sleep the first few days. Where Pro Custom really shines is in the quality of the work. Our to-do list included some new appliances and exhaust fans, tearing out and re-wiring for relocated TVs, and a bunch of maintenance. The custom woodwork done that blends seamlessly in with the 15 year-old cabinetry surrounding it. The electrical work disappeared just like it should, and they were very cautious about keeping the systems balanced. Everything looked great when they were done. They had recommendations for care and feeding of these projects and for the ongoing to-do list. The crew are completely professional and good at what they do. RV projects are a lot like home projects- plan ahead to get the contractors scheduled, pad your time and expense budgets by a small percentage to account for unforeseen surprises, and communicate with the crew often to make sure the project stays on plan. Once you go in with those expectations, you'll be happy with these guys' work.

After waiting in their yard for a week and a half, a completely inept tech finally finished three…read moreminor repairs on my expensive fifth wheel. The tank valves, wires and handles were replaced incorrectly and not tested before he closed up the belly panels-had to start all over again at 130 dollars per hour. The drain under the shower had a minor leak. The tech ruined the shower stall while attempting to repair it without removing the pan. It still leaks and did so on the first use after leaving the shop. (Tech insisted he checked it out.) He also installed a new 50 amp connector (a 400 dollar stainless steel SmartPlug that I provided.) He had to get another tech to help him as he could not do this simple repair. He then scratched the finish and stripped two of the four screw holes with his drill/driver. This tech left this electrical repair in an unsafe condition (bare wires with no sheathing.) I had to complain to the manager to get this fixed as the tech refused. These supposed repairs cost $1908 and eight days of my vacation. Nearly all of this cost went to labor. I had to pay for this tech's lack of any knowledge while he tried and failed repeatedly to finish his work. Now I find out that the service department is no longer in business. Go some where else.