Kaileah was extremely helpful and kind over the phone. She really took the time to help my aunt…read morewith qualifying for Medical and made the whole process easy and simple to understand! Thank you, Kaileah!

I just got off the phone with their CFO, Yuki and would say customer service is not their strong…read morepoint. I have used Elder Law for two trusts over the last 17 years. One, for my mother in 2009 and the second one for myself with an amendment done around 2016. Over the last 10 years or so, I have sent "several" emails to Judd Matsunaga with general questions regarding my trust. Almost every time I received no response and when I called it was hard to get concrete answers. Nonetheless, the thought of starting over seemed like more work so today I called asking about what the charges would be for amending my trust. After speaking with Monica, a fairly new attorney and informing her about the previous poor customer service. She said she would ask the CFO about waiving the initial consultation fee before actually determining what the amendment costs would be. I had already begun to research other estate planning options but was open to at least hearing what the costs might be. But after speaking with the curt, rude and unempathetic CFO Yuki, I would not do business with this firm. Rather than being a good listener since I am the customer I was treated rudely and disrespectfully. Instead, of taking the high road and saying I am sorry you experienced this but we can still help you I got a lecture and was questioned what email address I had previously sent my complaints too. Completely, missed the boat on good customer service in a "people service" industry. I will be sure to mention to my fellow peer group who all use or need trusts and estate planning to stay clear of Elder Law. Unless you want to be treated rudely and disrespectfully there are better options available.

Monty made the process that of grace and dignity. A wonderful and genuine man wanting to serve his…read morecommunity in a gracious manner. Every question we had was answered with patience and understanding. His explanations felt compassionate and genuine. The services that were provided were quickly processed and it made it that much rewarding. Also, the value of his experience and expertise also gave us a plan on how to take the next steps in our journey. Thank you and God bless!

Marty is kind, personable and most of all very knowledgeable. We had a very informative meeting…read morewith Marty regarding my grandmother who went from being able to live on her own to needing in home care. He was able to clearly communicate what our next steps are. When I had first called Marty's office, I had a bad experience with the call service that answered the call. They were a poor reflection of him and his team. I am thankful Marty reached out and we were able to meet with him. There is a reason he has so many wonderful reviews. He definitely impressed me when advising us about my grandmother's situation and now I am looking forward to working with him on my own estate plan.

My husband and I needed advice with my father who is on hospice and had had an elder abuse report…read moreand we met with one of the attorneys Andrew and he gave us excellent advice that helped us immediately with stopping the bleeding that was happening financially and let us to securing his finances as well as provided compassion and support and resource resources. I highly recommend this firm.

we met w Andrew, esq., thru zoom. He that's very helpful in laying out some strategies as well as…read morepossibilities for us to navigate both an APS report and hospice care and obtaining a higher level of care while maintaiNing his dignity. Since then my father has been hospitalized and admitted so I am at a new crossroad. I will not hesitation contact Elder Llaw again for advice! Thank you

Their services was great. When we did the restatement, Judd explained every page in the trust to…read moreboth me and my wife. We could not be more pleased with how we were treated. We were kept informed as to the progress of our probate issues and restatement of our trust. There was a delay due to the 2/15/2021 deadline to place properties in children's names but that was unavoidable. I am a trustee to another trust as well as the restatement of our family's trust and all are with the Elder Law Services of California. All is going well.

Richard Seff is the best of the best. He is extremely knowledgable, patient, and kind. I highly…read morerecommend him for anyone looking for help with estate planning or trusts. You will be in excellent hands.

As a recent widow having no experience with legal affairs, I was dismayed at the poor service,…read moreabrupt attitude, and high costs of the estate planners I consulted. I was lucky to stumble across Richard Seff, the white knight who came to my rescue. From the first moment, he was kind, compassionate, genuinely interested in providing the best procedure for the best outcome to my particular problem. My life has been splintered into a thousand pieces at the unexpected loss of my husband after 45 years, and Richard 's understanding and kindness helped me get through the process with minimal discomfort. He didn't rush me, he allowed me cry when I unexpectedly burst into tears. He gently explained each and every word in the paperwork, he answered my questions thoroughly. He asked pertinent questions that allowed us to compare different procedures and arrive at the best solution for my children to receive their inheritance with as little delay or formality as possible. It was like sitting with a family member, a brother who actually cared about my family. I was able to sleep through the night for the first time since the death of my husband. Richard Seff is the Go-To man.

My 87-year-old father-in-law's life was turned upside down when his live-in girlfriend of 15 years…read moresuffered a stroke. After a brief hospitalization, she was sent home to recover. Two of her daughters moved into the house to care for their mother, a home that was jointly owned by both her and my father-in-law. Almost immediately, they turned against him. They forced him out of the bedroom he had shared with their mother for 15 years and prevented him from speaking with her. Less than a week later, she passed away in the home. After her death, the situation became even worse. The daughters greedily began going through my father-in-law's belongings, taking anything they believed belonged to their mother. Throughout this ordeal, they verbally abused him and exiled him to sleeping in the living room of his own home. My wife and I live over 100 miles away and were unfamiliar with our legal rights or how to have the daughters removed from the property. I began calling attorneys I had worked with in the past and was referred to Joe Girard. When I called his office, I was greeted by a very kind woman named Karen. Joe was unavailable at the time, but Karen took the time to listen carefully as I explained our situation. She immediately provided practical guidance on our options and the steps we should take. She also assured me that she would relay the information to Joe. The very next day, both Karen and Joe called me back together. They followed up on my initial call, provided even more detailed advice, and told me exactly who to contact and what to say. I followed their recommendations, and, remarkably, we were able to get those deranged daughters out of the house. When I first contacted Joe Girard, I fully expected to hire him. Instead, I received invaluable legal guidance, multiple follow-up calls, and genuine concern for my father-in-law's well-being. At no point did Joe or Karen ask for anything in return. In today's world, it's rare to find people who truly put purpose before profit. Joe and Karen demonstrated a level of professionalism, compassion, and integrity that is difficult to find. I wholeheartedly recommend Joe Girard to anyone in need of legal assistance. If my experience is any indication, you'll be working with people who genuinely care about helping others.

Update: It has been a year since my last post. My parent died isolated, neglected, and abused--left…read morealone in his own filth--largely as a result of Joe's impulsive actions and following inaction. Joseph Girard recklessly handed full control of my parent to his abuser. Worse, he sent my private concerns directly to that abuser, which immediately escalated the abuse. From that point forward, my parent declined rapidly as his isolation and mistreatment intensified. I was forced to step away because any attempt to help resulted in my parent being punished: his medication, food, and social interaction were withheld. I could do nothing but watch him deteriorate, overwhelmed by sadness and depression. Last time I spoke to Joe, I still had access to my parent's Apple Health updates. I called Joe because it was clear, once again, my parent's medication was being withheld, and his caretaker wasnt responding. Joe was on vacation and he told me "Is it an emergency? Is your dad dead or in the hospital? Im on vacation" Joe did nothing and my parent ended up in the hospital a week later because he wasnt getting his heart medicine. After that Joe disappeared once he could no longer extract more money--after my parent lost access to his own finances when Joe drafted a POA that granted control to the abuser. That POA was weaponized against my parent, who was confused about what it meant and what rights he still had. HIs caretaker would tell him he has no choice in anything now that he has POA. For the final year of his life, my parent was effectively held hostage, denied proper healthcare, visitors, and even adequate food. Joe never completed the trust my parent paid for. Instead, his actions destroyed my father's final years-- and caused a permanent rift in our family. This man's reckless behavior, dishonesty, and exploitation of a vulnerable elderly person and their family are unconscionable. Joe Girard of LA Elder Law should be disbarred as an attorney and not allowed to practice law. No human being with a conscience does what Joe does. I will never recover from the trauma of the abuse I witnessed my parent endure--abuse Joe essentially enabled through his reckless and incompetent legal practice. Makes me wonder how many people he is collecting $3000 from and stringing along since he's never in the office and cant remember anything he says --- after he gets your money

This review is on the behalf of my son . We needed to find an attorney that new about Medical law…read moreAnd trusts . Esther Wang was very knowledgeable About my son's particular situation and gave great advice and was very patient with us and listened to our concerns . We contacted many other attorneys And unfortunately they were very unprofessional and greedy . She didn't try to upsell anything right away. Her consultation fees are reasonable and even her trusts are very reasonable prices. I feel that she's is really in this field to help people and is a very honest person.

The law firm did a trust for my mother 25 years ago, with an amendment 12 years ago. She recently…read morepassed. I've worked with a different probate attorney in Redlands before, so will be using them for trust administration. That said, need simple documentation for Trust Certification. The Elder and Disability Law Firm will only supply me with a copy of an 86 page Trust document. There is no simple Trust Certification document - which should be standard so that banks and other organizations don't need to have the entire trust document. They just need the name of the trust and identification of the successor trustee. Do not understand how a law firm that specializes in this doesn't have this documentation readily available. They had the gall to tell me that the estates "new lawyer" should draw one up. I suppose this level of incompetence justifies using a different lawyer to handle the estate.

Not qualified not professional and will cost you additional dollars to hire a competent Attorney…read moreto do your Trust. Upon a death of family member Susan demanded more money to review trust SHE made then drove to my home argued , threw the Trust Binder out her car window on my driveway driving away screaming flipping her middle finger.

I found Ms Geffen on Google and read the reviews so I left a message and to my surprise she…read morereturned my call on a Saturday. We discuss my situation to obtain a conservatorship for my domestic partner of 28 years and she was very helpful to explan the process and what I could expect. The process was seamless with very little needed on my part. Her office staff also performed outstanding sending me documents to. review and sign. Ms. Geffen is a very experienced attorney and I would not hesitate to retain her for any other probate issues should they be needed. I highly recommend her services to anyone wishing to get through a difficult probate. She is the best!

We were in need of an expert in irrevocable trusts. Ms Diaz helped us navigate the complex world…read moreof Medi-Cal Medicare when we needed it most.. I will always be grateful for guidance and assistance, going out of her way to help my wife and I. We highly recommend Ms Diaz and her office.

Great help. Highly professional. My wife has Alzheimer's…read more Complex process to get all legal and financial arrangements in place. They made it easy. This is a great place to go for Elder Care Law.

I contacted Kang Law for guidance on some legal matter. Paul Kang informed me that my case was…read moreoutside of his area of practice, but personally made a reference and put me in touch with his colleague who did practice in that field. Other attorneys may just oblige to get my business, but Paul looked out for my best interest! I SINCERELY appreciated Paul's honestly and diligence!

I can't recommend Paul Kang enough! Having to deal with legal issues is daunting enough-finding a…read morelawyer you can trust, shouldn't be. Paul Kang went above and beyond to help me understand the overall process and what measures needed to be taken. His level of commitment to my issues has made me a loyal client. Most of all, his kindness put me at ease, while his tactful wisdom gave me strength and confidence. Thank you again, Paul.