I ordered the Original chicken. It was not cooked all the way, it was still a little bit pink in the middle, the fries were salty, the biscuit looked like someone had smashed it lopsided. The plus side, the coleslaw was ok and my lemonade was good.​ read more

Wish I read the other reviews prior to ordering. Terrible customer service, rude and slow! I won't be back and will not recommend. Hopefully we don't get sick, being that the last review mentioned food poisoning. I wrote KFC a message to shut down this location. read more

Zero stars! Don't eat here unless you want food poisoning! Horrible experience! Spent almost $40 on a meal and ended up with food poisoning. Stay away from this location. read more

The KFC located on Richland Avenue in Aiken, South Carolina did not have all of the food I ordered delivered. They would not answer the phone after calling 8 different times. I see that this is an on-going complaint from other reviews. The order should be verified before it is picked up and delivered. Someone should also be available to answer phone calls. read more

Placed a mobile order at 6:30, we get to the store at 6:45 as they said it would be ready. I'm a pretty lenient person so I understand it was a "bigger" order. So after we go around the drive thru once they said it's not ready to come back around. We go back around and they tell us "oh it'll be another 20 minutes he's just now putting the chicken down" HELLO??? Why WASNT this done when the order was placed. It is now 7:00, and well who knows when it'll come out after this "20 minute" wait. read more

the food was great service friendly , love the new manager lady ! I think her name is Desiree

Don't bother stopping here unless you want to wait 17 minutes after ordering to get your food that might not be right either. If you go in, expect the manager to riffle through your bag touching everything and not to even make up for the wait or error. Take my advice, pick another location! read more

Went by to purchase a 12 piece chicken meal and a chicken pot pie and the time was 5:48 pm Ticket # 4302. They had to cook the chicken pot pie and when my order was ready it was 6:26 pm. Colonial Sanders would not have been very happy with that store. read more

Ordered my food and the cooks in the back quickly said they didn't have any crispy and wanted me to take original. I politely said I would wait. I was told 20 minutes. Its been forty five.. Several people coming in and complaining about the drive through wait and missing items which is why I don't do drive through here. It was about 4:15 so the place wasn't swamped with customers. They weren't happy about folks waiting on crispy chicken obviously. read more

Around 1:50 pm on Sunday, I ordered a 20.00 family meal and a 5.00 fill up with two legs. I had to wait at the window to get my receipt, then I get home, and the 5.00 fill up is not in the bag. I called the store at 2:09 pm and a young lady answered, listened to me, then told me to come back to get it. I return to the store, tell the young lady at the counter my dilemma , she goes to the back and returns with someone who did not identify himself, but must've been the pm shift manager. He proceeds to TELL me that I didn't call his store because he is the ONLY one who answers the phone and he had not answered the phone all day. I quickly told him that I had called, spoke to a young lady who instructed me to come back for my food. He wanted to know who I spoke with, and I told him she did not ID herself when she answered. He again told me the he was the only one who answers the phone there and he did not speak to me. I was just starting to get loud back at him when another employee informed him that she had answered the phone, was aware of the mistake, and knew I was coming back for my food. He immediately turned away from me (no apology was given for His rudeness nor the error in my order) and started YELLING at the girl for answering the phone! He yelled at all of the staff loud enough for the customers to hear that when he says don't answer the phone, that means don't answer the phone!!! He was very rude, unprofessional, so we won't be returning to the Richland Avenue KFC In Aiken SC! read more

This KFC always disappoints me I keep trying to give them the benefit of the doubt but it doesn't matter my last visit I ordered the $19.99 leg and thigh deal original with mashed potatoes,coleslaw, and mac and cheese and a chicken pot pie spent about $30 the lady tells me that they were out of 2 original legs and ask me if 2 crispy legs would be fine I said sure I had to wait 8 minutes for chicken pot pie so they pulled me up so I wait what feels like 15-20 minutes and they bring food when I get home I have a bucket full of grilled chicken which I don't like a 3 original thighs not one crispy piece of chicken that didn't bother to tell me this but I guess they tried to compensate by giving me cookies and green beans which didn't compare when i didn't get what h ordered I started to complain and first my survey thing wouldn't go thru so I just let it go but the more I think about it the more it pisses me off needless to say I want be returning to Richland ave KFC read more