I will give them four stars because the dining area was clean. We did not have search for a clean table. I was going to order through the kiosk but thankful Will was there to assist! We wanted an 8 piece, all dark and just a couple of sides. He suggested some original and crispy and I'm glad he did. We got more Cole slaw and wedges than we wanted but it was all good. I have nothing bad to say about this location read more

Worst KFC I have ever been to. I ordered a 3 piece fried chicken meal with potatoes and mac n' cheese. The Mac was actually good, I won't lie. But the potatoes were mid, and the chicken.... I didn't think chicken could be messed up that bad. The meat looked old, like it was spoiled. It was mushy, oily, and smelled kind of like garbage (yes, like real garbage). I took one bite, gagged, and spat it back out into the bag. NEVER RETURNING HERE. read more

Food through door dash has been horrible. First time they don't serve three mash bites but still on the menu. Then again I order a extra crispy breast and got a dry cold original thigh. Oh it was oily and burned. Great job gen z and manager! Never ordering again. read more

KFC - Chicken Wings Near Me - Anchorage, Alaska

This is the third time I've ordered something from their app and they've decided to leave something off it for fun. This time, a chocolate cake I paid eight dollars plus delivery for. They told me I'll get my refund in 12-14 business days, but I didn't order a refund in 12-14 business days, I ordered a cake today. I've gotten a bunch of "I'm sorry" from customer service, but it's obvious that if I wanted the food I ordered, I should have gone somewhere else. read more

There was a slammin deal on their app so we decided to place an order, it was after that we read the reviews. I'm happy to say that this location was spotless! The dinting area and the washroom were very well kept, the kitchen looked super clean as well. We had a kind of large order but they made it fresh and fast, the chicken was cooked perfectly, and the staff was very pleasant. The parking and drive through is tight and lacking spots, and it's a little hard to get to but other then that we had a great experience and will not hesitate to go back (when there is another great deal) because with our specials KFC is $$$. read more

This KFC is located on Abbott Rd. It has been recently updated. I wish I could rate them higher, but they're inconsistent. We place large orders, whether going thru the drive-thru, or ordering via doordash. Most of the time though, we call ahead, and request they drop fresh chicken, strips, and naked hot wings. In doing that, it ensures our food quality is great, but if it's not a side, it's biscuits they forget to include in our order. Frustrating! read more

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I want about 7pm. The chicken dinner I received was good, except the chicken. Fried out small leg and back piece. read more

KFC - A leg and back piece. Dried out! - Chicken Wings Near Me - Anchorage, Alaska

Perhaps the worst KFC chicken I have eaten. It appeared in general that the order was overcooked(an 8 pc bucket) because the wings were dry and dark brown almost black, the thighs were essentially the same. I did notice that the signature KFC flavor was missing, and tasted almost like a rub of sorts. This order, totaling over $50, was no better than the deli chicken I have had from both Fred Meyer and Carr's Safeway. KFC what happened??? read more

KFC - Overcooked wings - Chicken Wings Near Me - Anchorage, Alaska

What a way to waste my time in the drive thru! I have been 45 minutes waiting and still nothing. They have asked me two time to move to a different parking place to wait. Even customer service terrible to add it all up. I cannot believe they are expensive and with a truly bad waiting time. Never coming back. They need to get their stuff together. 50 minutes and still waiting... read more

This place is horrible. The dining room is tiny and ugly. The bathroom (singular) looks like it hasn't been cleaned in a week. Sticky urine on the floor and the toilet rim, feces, filthy grimy sink. Disgusting. How can people serve food when they can't even wash their hands in a clean bathroom. You come out dirtier than when you went in! The kids at the counter are clueless and unprofessional. They get 2 stars because they didn't screw up my order and it was actually (shockingly) prepared properly. Given other choices, I will skip this location in the future. read more

KFC - Chicken Wings Near Me - Anchorage, Alaska

I went to the KFC on Abbott this evening. As I was waiting for my food, I noticed not one staff member was wearing a mask. I asked the woman at the window and she stated that their manager didn't ask them to wear masks. She told me I would need to talk to the manager. I called and spoke to the manager and asked why none of his staff was masked up. His tone on the phone was condescending and annoyed that I was calling for this reason...I asked if he was aware of the mandate, and he told me that they are private property so only the person at the window needs to wear a mask. He said he would remind her.... There is a mandate saying ALL businesses must wear masks indoors. This portrays blatant disregard for the health and well-being of not only your staff, but the people paying your paychecks as well. Please do your part to control/end this pandemic!!! read more

Icustomer service is urgently necessary I had ordered food and the young gentleman stood there on his phone knowing my food was ready and not notified it was ready very rude read more

Sometimes, I'll get hit with a sudden and insatiable craving for fried chicken. While there are several places in town that could've met my desire, I was interested specifically in visiting the Colonel. I suppose not even their creepy marketing campaigns were enough to deter me. After all, it had been quite some time since I tried their food, and I was curious as to whether it lived up to my memories. I'd say that it did for the most part. The mashed potatoes and coleslaw are more or less how I remember them to be. Same goes for the extra crispy chicken, except I was not at all prepared for the grease bombs these things are. As in, "Yeah, I should probably get my stomach pumped right about now." Their Nashville Hot was not nearly as spicy as I had hoped (but let's be real, this is American fast food we're talking about here), yet it wasn't a total letdown due to a decent amount of flavor. This experience fell in line with my expectations out of KFC. As such, I am compelled to rate it no lower than a 4 out of 5 stars. read more

Gave them another chance and they still are horrible. Tried to order original recipe chicken and once again they didn't have enough to fill an 8 piece bucket. Not sure who is in charge of cooking the chicken but they need to be fired. They are always out of original recipe. read more

I went to this location quite a few times but after today I will never return. After I was told very rudely what my order was even though I had told them it wasn't my order the cashier slammed the driver threw window so I decided to drive off as I did I got told to "F**k off. Then when I tried to call to talk to management they refused to answer the phone as I called 5 to 7 times with no answer and I was in the parking lot there were no customers.. read more

Definitely very tasty chicken, the kids loved the popcorn chicken better than McDonald's chicken nuggets!

I advised everyone who will buy drive thru here better check your order. I ordered 4 pc chicken combo. When i opened the box, 5 small chicken tenders was placed!! I was robbed. Learned my lesson.. goodbye KFC!!! read more

These people never give Ranch, BBQ or any sauce so check your bag even if you asked already.. stupid people working.. they are cool but suck at their jobs. read more

There was no line at the drive through but I was still asked to park my car and wait for my meal, however that wasn't the frustrating part. As I waited I watched one employee with his headset still on "vape" on the job while he waited for orders to be handed to him so he could take them to individuals waiting in their car. He did this right in front of all the cars who were waiting for their meals to be brought to them. I accounted for the fact that maybe he was on " his break" but he had his headset still on and no mask, then just moments later he brought food to my car. This KFC is notorious for not giving change back as well. I enjoy KFC and its a place I visit often but not a place I plan to go back to anymore. I would not recommend this location either. read more

Really wanted some KFC. To my amazement, your dining rooms are still not open. I refuse to eat chicken sitting in my truck And live too far away to take fresh food home. Your dining room is large enough to safely seat folks. I walked out, drove across the drive to sit down and eat at Taco King. I will no longer eat at any establishment that still has their dining rooms closed. I have noticed it just seems to be the large national chains. Good way to keep the payroll and expenses at plandemic numbers huh? read more

I'm so disappointed in this establishment kfc used to toss their wings in good sauce you can't even call this crap sauce the wings have almost no meat and are mostly breading there is no gravey on thier famous bowls and what the hell happened to the boneless wings it's like the kernel died or something SMH read more

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Just ordered 3 chk littles and a famous bowl. They tell me to wait 5mins up front just for the tenders. I wait past 5 mins prob 10, before I walk in. I get home and it's the plain chk little. I usually don't get upset but how do forget the flavor of the chk. And it wasn't even busy like wtf. Honestly the whole order was shit read more

I am lost for words on why they would create a Cheeto sandwich sounds absolutely disgusting... however the finger licking good sauce slaps all day every day! I came here last week to get a combo deal and they didn't have enough chicken strips and also told me they were out of potato wedges which was quite upsetting... still a decent chain that can be good here and there read more

Service here is really bad. They do not listen when you order. It took 15 minutes sitting in the drive-thru to get our order and then it was cold. We did not get straws for the drinks. The Pepsi was flat. read more

Service was not especially good. Got notified order was ready and then waited 20 minutes. It was kfc so chicken was decent. Mash potatoes were the worst I've had there. read more

The service was horrible. Twenty minute wait for only two cars in front of us in the drive through. And then we were asked to sit out front and wait. Sat for thirty minutes in the parking lot watching car after car going through the drive through getting their food... all we ordered was two famous bowls and a chicken sandwich. Should have made it myself. read more

Food is always pretty good when i go however customer service isnt great. I guess they decided to close up early on a friday night. Got there around 9:15 pm and the employees said they were closed , however the website as well as the sign outside of the building says they are open util 10pm... kinda disappointing. read more

KFC in the anchorage area needs some help! This particular location has been plagued with problems for as long as I can remember! I don't have any idea what possesses me to continue to be a customer here?! It's as if by some miraculous phenomena I am going to walk in there one day and suddenly there is going to be someone in there that can run a restaurant! Wishful thinking! Hiring practices, my friends!! Let's start there! I don't think there has been a motivated or accountable individual employed for them EVER! Let's kick off the list of atrocities with the most obvious issues first. The chicken. One would think a place that specializes in only a chicken product could manage to get at least that right?? Wrong!! The extra crispy recipe was absolutely hard and unappetizing!! There was very little in the way of meat on the piece I purchased and the side dishes of wedges and mashed potatoes were gross and looked like it had been sitting out for awhile! As a result of the poor service and lack of quality in the product, I refuse to return! Hopefully one day someone with some intelligence will breathe new life into the franchise up here! read more

I rarely eat at KFC, it's about once every two or three months. I don't know why I keep on telling myself that when I go back it's going to be great. Each time I go by there they forget to give me something or I have to repeat my order for five times for them to figure out what I actually want. Today all I wanted was a comfort lunch. I ordered the popcorn chicken with the small side of mac & cheese. Let's just say I didn't receive the mac & cheese and I don't know what type of flavor they're using for the popcorn chicken but sauce was definitely needed because they were even worse than the last time I had them. They were soggy and they did not have a crisp taste to them like the actual chicken does. And the amount of little rolled up pieces of breading to actual chicken pieces I got was probably half-and-half. I really wish that I had the time at lunch to turn around and tell them that I was missing part of my lunch and return the popcorn chicken but alas I only had 30 minutes to run. read more

Worst ever!!! Fibers found on chicken.. I ordered a 3 chicken strips meal and it was more like a 3 nugget meal. I think it was the bits in the bottom of the bag.. I was sitting at the drive-thru window and there was a guy jumping back and forth over the counter while the manager just watched and chatted with other employees. read more

Service was fast but coleslaw was rotten and sour smelled like week old garbage as soon as we opened it! Will not be back!

9:06 on and they say no hot wings available. Common, it's Friday night. Get on point and get ready for the weekend crowd!!! I'm going to Popeyes or Qdoba for my Friday night fast food fix! read more

The Chicken is always so good !!! And the employees are all so sweet and helpful if you need help deciding on something to bring home for the fam I always get the bucket of chicken and mashed potatoes And it never disappoints!!!! I would definitely recommend read more

Slow, out of regular menu items. Employees with attitude, wait forever for food that tastes old?