Just a typical KFC. Not the cleanest building in the world. Tables need to be cleaned more than the staff actually does. The staff is friendly, however. I'll give them that. And the food is just... Well, it's KFC. If you've had it once you've had it here and there and everywhere. I like it though so there's that. Don't judge me. read more

9:30 Saturday night - no chicken! No mashed potatoes! 45 minute wait for hamburger - not enough staff - disaster!!

This KFC location, alone, is consistently the best traditional-style fried chicken in the larger Bay and Central Valley area. Ivan is also the nicest soul and super patient. read more

The staff here are so nice and helpful and funny. The food is yummy. This is a fun naughty dinner options. The cheese curds and rootbeer floats are delicious. read more

Sometimes you just feel like some good KFC in this place does the job. I'm really not a huge fan of KFC but once in a while, I get the craving for that KFC famous bowl and I do love it Cuz mashed potatoes, corn, chicken gravy everything's in there that I want. I will say it when I go in here or the service is OK it's really not that friendly but it's OK it's KFC I don't expect much. read more

Not all KFCs are the same, and this is one of the better ones. The fried chicken has consistently been high quality every time I've been there. The service has been good as well. Unfortunately no drive thru at this location. read more

So thanks heavens for KFC on 41st! My husband and I were sick this year and where normally we are full on with family and prep we found ourselves alone and neither of us feeling up to the tasks of anything resembling a Thanksgiving meal. Thanks heaven for KFC, we realized they were opened, opened an account on line and ordered. The meal was ready when we arrived and was delicious! I must note that I was shocked and how many people were there, it was packed to the gils! As you can imagine many single men of various ages but a couple of women too. The staff was warm and friendly with each interaction and should be commended on how welcoming it felt for everyone! Thanks again KFC! read more

Deborah is absolutely golden! As I sat down and I ate my food she kindly and respectfully worked with customers. She advocated for each and every person, carefully getting every request just right. I just moved to SC and her warm personality and need to connect with customers was refreshing. She truly went above and beyond. The food was pretty typical, but the service was impeccable. Thank you Deborah! read more

I have been coming to this location for years.I love their original dark meat with mashed potatoes.I also love their chicken pot pie which I had today.I got the combo with the drink and a chocolate chip cookie.Everything was yummy as normal.The employees here awesome.I recommend this place read more

KFC - Fast Food Near Me - Capitola, California

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This place smells like rancid oil. I bought a chicken sandwich and it gave me diarrhea. I won't be returning as long as this place smells putrid. You unsanitary spanners please change your oil more often. It's a fryer not the engine of a Toyota Corolla for crying out loud. It's so sad because I've visited this place for a long time. read more

I don't know her name but the cashier is always quick and friendly. The food itself is very standard for KFC.

First time at this location was yesterday. I tried the double cheese burger, 12 piece nuggets, and new spicy cheese curds. Love the spicy cheese curds hands down! Food was fresh and hot. Cheese burger was meh. The nuggets were just okay, very crispy though. I couldn't get the cheese curds off my mind so I came back today. I got those, once again perfect! I got the chicken tenders this time, immaculate! However, the Cashier that I had both days, she was clearly not happy to be there. She mentioned to just about every customer that her dad died recently, while I gave her my sympathy, it was incredibly uncomfortable when she dropped it another two times in the one conversation. She comes off incredibly passive aggressive. Today she had mentioned twice she didn't want to be there and wanted to go home. I get it, but, it's pretty gloomy. You can hear here raising her voice to the kitchen staff, mostly just complaining. Next time I think I'll skip staff interaction entirely. read more

Good but no low-sodium options. Too salty. If they just went easy on the salt or none because people can add their own. I have high blood pressure and don't need extra sodium. Too salty!! read more

Service is always friendly and fast. Food is served hot. Place is always clean. They actually saved me money by suggesting a different meal. It's a fast food joint, but it's consistently good. read more

I don't usually eat fast food but the chicken is really tasty and the biscuits are the bomb!

I just picked up a large order for extended family dinner. Jose especially gave awesome service and double-checked to make sure the order was correct! I look forward to coming back to this location often!!!! read more

I was there getting my food when "Driven C." Was there. The manager did the right thing. "Driven C." Showed up in his pickup truck ala Trump stickers and refused to wear his mask. He said that he was special and excluded and did not have to wear one. He put us all at risk when people are dying. The manager did not engage him and went outside to verify that such an exemption exists. The man then went outside, with no provocation from the manager who was on the phone and started calling him a scumbag and every name in the book. To his credit, the manager kept his cool and continued his phone call and didn't say one word to the man. He did take a picture of his license plate, which I asked about after, and apparently he was on the phone with Capitola PD and they wanted the man's information. This man is the worst and could have gotten all of us sick, and then blames it on the manager who should get an award for how he handled it! "Driven C." Should look in the mirror to see the person who he was calling all of those names. This guy was the worst and I felt sorry for the entire crew, but they were very professional. read more

The Chicken breast was very dry, no KFC flavor. The mashed potatoes was very watery. This experience was not what I expected for the$$$. Very sad Don't waste your hard earned $$$. I would have been very disappointed if I paid extra to have my meal delivered. read more

Been coming here for 10years Same lady always help me out with my order Great and fast service Love come here for quick bite read more

Great service! The woman behind the counter runs the show. They are fast and efficient. I love ordering through the app.

KFC delivered almost on time..just about five minutes difference...the food was warm, French fries pretty crispy. I never did see the delivery person but they did text that the food had arrived. There is a option to have them ring the doorbell and I will definitely use it next time. Thank you for giving us the option to have delivery or pickup... it is appreciated. read more

Seriously?! IS THIS THE BIG KAHUNA? I'm telling you, tastiest fast food burger in the area! I felt like Samuel L Jackson, even rinsed it down with a tasty Sprite. It was cooked fresh which was evident. And the cashier Damian was very kind! Good job guys, I'll keep coming back! read more

Great service ambiance and cocktails servers are awesome wether you reserve or not. Yummi

I understand people aren't perfect and in the afternoon an overworked mind can turn to jello, but when I used the only $20. I had in my wallet (I had noticed just the $20 In my wallet a few times, I had looked because sheltering in place I rarely spend cash) to pay for my dads chicken wing dinner, and the older woman who's worked here 30 years gave me back $4. And I said I needed the other $10. She asked the girl in the back to double check the register, and she came back also saying I gave them a $10. I highly recommend using a credit card, exact cash, or taking a selfie with your cash and server (especially the older one who says she's a "Christian" who's never made a mistake. Don't trust KFC with your unsecured cash. read more

KFC - My rug. This review forced a photo. - Fast Food Near Me - Capitola, California

Decided this time for the first time I'm backing the charge from my credit card... Anytime I don't unpack and check my order before I leave it's always wrong. If they don't care enough to complete my order but charge me for it, they don't get paid plain and simple. Never going back, tired of the incompetence and rudeness. It's just been too many times at this point. The phone is always off the hook. If this place is always this careless about the order, I can only imagine what goes on behind the scenes. Ewwwww... I feel sorry for the front order person, he was very nice. Go somewhere else and work, this place doesn't deserve you. I shouldn't be eating this type food anyway. Lesson finally learned. read more

The staff is always polite to everyone which is why I like this location. My go to is always a two piece drumstick and thigh with Mac and cheese and a biscuit plus cookie and drink. I get gravy sometimes too for my extra crispy chicken and biscuits. read more

Food was good enough but they have disabled the phone so there's no way to call. Got my order home and they left out the biscuits. So no way to call and not driving all the way back there. No way to contact them about the error read more

Eating at kfc is a decision I pretty much always come to regret. The food isn't exactly great, and the people who work there can be weird. All things considered though, surprisingly covid restrictions made this one a little nicer. They also have hired people who seem friendlier and more normal so that's a plus. It's definitely much cleaner now and it made my experience slightly less horrible than usual, but I still wouldn't recommend it. read more

Fresh food, clean store, friendly staff and extra fash service. This is one of the best kfc/a&w's I've been to. After being completely ignored and then locked out if the bk across the street we were so grateful for the amazing staff here! 10/10! read more

Popeyes really thought they were so clever getting me addicted to fried chicken sandwiches with Pickles and dank sauce and then immediately running out of stock and taunting me. All they did was turn me into a KFC fan for life even though my mom scapegoated KFC growing up to the point where I thought that KFC stood for greasy food because that's what my mom would call it when we would drive by. How Caucasian of her. Fried Chicken is vital for the soul like good sipping liquor or blues music. And if you need that Fried Chicken on a sandwich there is no better KFC to visit in this location - huge portions compared to other KFCs, best quality / lots of sauce, that Nashville hot sauce on the fried chicken sammies with dill pickles just gets to me. It's love. read more

Terrible pizza. Huge slices that don't make up for horrible taste. Cheap pepperoni that taste horrible, and pesto pizza shouldn't be soaking in pesto! Had delivered and wasn't notified till delivery that my dessert pizza wouldn't be coming. I would have canceled if I'd been told. Will never spend money here again! read more

I ordered delivery online, more than 1 hour past, I haven't received my food, I called the phone number many times, no one pick up, I can't leave the house to pick it up at the store for some reason, I tried to cancel it, but that's no way to do it, so disappointed ! ! ! Can't believe it no one answered the phone on the business hours ! !! How can I get my money back ? ? This business is scam ! ! ! read more

So I wasn't at the KFC part in this but at A&W! The type of people who come here don't seem like friendly people at all to treat the workers with respect, which leads to most of them already in a bad mood when they take your order. It has a small selection of what you'd like but the one I had was great! No complaints. The area didn't seem kept well cleaned up though. Sometime down the road I'll try this place again for the food itself. read more

KFC - First time trying... - Fast Food Near Me - Capitola, California

This place is slow, doesn't have a drive through, and the food is terrible. Ordered a bbq chicken sandwhich. The chicken was very dry and had a small spot of what I assume was sauce. Not coming back. read more

KFC - Yeah, that's supposed to be the bbq chicken sandwhich... - Fast Food Near Me - Capitola, California

I don't know what has happened with this place. I don't know if it has been sold, or the two ladies that have owned it are sort of retired and are letting incompetent managers run it now or what. today is probably the last time I stop there. The second time in a row! Has someone complained about the recipe that has been used for the "Original Recipe Kentucky Fried Chicken"? I ordered to go my usual thighs, original recipe and the "Secret Recipe" Fries. I get home and begin to eat, and (wtf?) "Where's the FLAVOR"? Just bland nothing to the chicken, and one piece was actually very greasy! The fries? bland also. No better than the run of the mill fries one gets at Burger King or wherever! I like the Original Recipe and it seems to me they are possibly DILUTING THE RECIPE! has someone complained about the salt? TOO BAD! You NEVER SHOULD BE ALLOWED TO MESS WITH THE ORIGINAL RECIPE! Until I see some kind of statement, sign or something that customers can view stating that the franchise has returned to making the Original Recipe the correct way, with all it's salty goodness, I shall NOT patronize that establishment again! read more

This has got to be the worst tasting chicken and smallest portions I have ever encountered! First, this false advertising of $5 deals? The chicken drumstick and breast had to come from a baby chick. It was so small it was an insult. I laughed when I saw it and instructed them to get real chicken. The quality would make my cardiologist choke, just on the grease alone! Bottom line, I walked out if this place with the word "CHEAP" plastered on my mind and stomach crying out for reprieve because it was drowning in its own grease! STAY AWAY FROM THIS PLACE IF YOU VALUE YOUR HEALTH ABD POCKET BOOK! read more

KFC in general has decent food, but this review is mostly because I'm always so impressed with the service at this particular location. Sure, it's fast food and they have no drive-thru window, but every single time I've gone to this particular location, my order is ready to go within maybe a minute or two of ordering it. Sure, it means the food is probably already cooked and ready to go, but being able to go on a short lunch break, or with my cranky toddler, and being able to get in and out in a matter of minutes is a phenomenon in these parts! The service is always quick and the people are always nice and friendly. Thanks for the great service, please keep it up! read more

Excellent value for hot dogs I also like their famous bowl I've tried both flavors the spicy is not too spicy however its not salty the regular is very salty in my opinion hot for to be low value KFC doing a great job read more

If there's one thing this KFC is good for is consistency. It will always be crunchy and delightful! PRICE: They currently have some $5 fill-up boxes that come with two pieces of chicken, mashed potatoes, a cookie, and a drink and a few other choices like a bowl or tenders FOOD: I always get the extra crispy because that crunch is the best part. It's always good and the chicken is always tender. And it was actually a lot less greasy then I expected, must less than safeway or other chickens I've had. The gravy is always good, even the cookie was nice and sweet. Plus root beer on tap! ATMOSPHERE: There is a jukebox inside that is filled with oldies and the inside is themed like an old 50's diner STAFF: Super friendly and always in a good mood OVERALL: They have a few options for the $5 meal and all are a pretty good deal. The chicken is always tender and crunchy fried plus the root beer is so much better than any other. Definitely a nice lunch spot, or great deals for family dinners read more

KFC - 3 tenders, biscuit, mashed potatoes, a cookie and a drink only $5! - Fast Food Near Me - Capitola, California

This is an A&W/ KFC restaurant. After the vacuum fiasco we had some time to kill before going to our friend's Christening celebration. I had no idea what kind of food was going to be served, so I opted for having a mini meal. Those snacker bowls are a good deal hehehe. I was tempted to get a rootbeer float, but remember there was cake and other sugar stuff to be had at the party. Place is clean, service was quick.... no food poisoning.. winner winner snacker dinner.. read more