Always friendly staff, clean and food always fresh. A usual Stop on the way to Florida

This store by far had the worst customer service experience I've ever dealt with! We were not greeted as we pulled to the window... Just told the amount when our food was handed to us. The bag was split large enough that a whole sandwich would fall out. We had ordered coleslaw and mashed for 2 people. No cutlery was in the bag. We did not notice until we were back on the road. We had to turn around and go through the drive-through again. It took the employee a couple of minutes before she came to the window... When she opened the window, there was no greeting of any kind. We told her she had neglected to put cutlery in the bag. Without even looking at us, she handed us one spork. We looked at her as she would not meet our eyes. We told her we needed a second one... She offhandedly just plucked another from The bin of sporks and handed it to us. This was the worst employee encounter we have had in a very long time. Needless to say we left with an extremely bad taste in our mouth and we will think again before we go through a KFC/Taco Bell drive-through! If I could give it negative stars I would!! read more

We were traveling and stopped by here. It's connected with a taco bell. When I walked in I heard screaming and yelling. A customer was mad that their fried chicken wasn't fresh. I was able to order and I got a mix of fried chicken and tacos. The fried chicken came first and we waited over 10 mins for the tacos til I said something. They said they accidentally gave it away to someone else and had to remake it. Food was ok. The bathrooms were pretty dirty. read more

Well it is consistent with most KFC; Friendly employees, cold food. Not more to say - will never go back to another KFC.

I've been thinking about KFC for the last couple of weeks, since I visited Kentucky and the final resting place of Colonel Sanders. So today, I stopped at the KFC off I-95 and found a nearby shaded parking spot to enjoy it. A simple two piece (breast and leg) with biscuit and cole slaw. Very similar to what I've been enjoying from Bojangles, actually. Just a different batter (eleven herbs and spices!) and maybe a little greasier. Otherwise, similar. Easy to order at the speaker and my order was correct when it was handed over at the window. Packaged properly and including napkins and plasticware. Like others, this location is a combined KFC and Taco Bell. [Review 13710 overall, 1030 of 2020, number 336 in Georgia.] read more

KFC - KFC, Kingsland GA - Fast Food Near Me - Darien, Georgia

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I love the food and the employees. Yet, that sauce....I wouldn't know about it since it never gets put in the bag with my chicken tenders. So , minus the lack of requested sauce, I love this KFC. The food is always hot and fresh. The employees are wonderful and greet every guest. The location is convenient off I-95 and this KFC is in combination with a Taco Bell. Best of both. Overall, clean, nice staff but always look for your sauce before you get back on the road. read more

I came to KFC me and my family wanted chicken but they told us they don't have chicken like huh? This beautiful old guy asked this worker if they have any sauces and she didn't even care to answer him. She just pointed at the sauces. We waited about 20 minutes DONT come to This KFC they don't got chicken read more

KFC - L KFC - Fast Food Near Me - Darien, Georgia

I visit this location regularly and the staff is always friendly and helpful. I love the chicken sandwich and have it most of the time. Occasionally I get the pot pie or other menu items. Food is always good..... read more

KFC - This is the classic chicken sandwich and it is less than $5 - Fast Food Near Me - Darien, Georgia

We ate here on 9/27/24 after Hurricane Helene went through the night before. We had driven up looking for food and gas. This was one of a few places open and boy were they packed. The crew did a phenomenal job of waiting on everyone and working the drive thru. Everyone had a good attitude and the chicken was going out as fast as they could cook it! We were so impressed at the team's positive attitude in an extremely busy situation. read more

It's nothing personal against this location it's just KFC has gone downhill many years ago and I don't care for the taste of the food.... And after watching videos of their chickens I just can't eat it. read more

I was so happy with the service we received and it was very clean the staff was very friendly and the Manger Jula was amazing I will return on way back read more

Great Service, associate initiative, and great customer loyalty journey experience. Around 10pm of a Sunday night a few weeks ago from the date of this post, I placed an order @drive thru at the KFC-Darien store next to I-95 (for somebody else). I was told that the fries would take about 6 minutes. After going thru the cashier I was directed to a waiting spot. About 5 minutes later, a KFC associate came over to my car to tell me that my order would take a bit longer than I was told because the fryer had been turned off -which she didn't know - and the oil would take a few minutes to warm up. She apologized for this. A few minutes later another associate came with my order and told me that she was sorry for the delay and that she had added an extra cookie to make up for my trouble. This was a great, unexpected experience at a fast food restaurant, actually probably the best experience I have had at any fast food restaurant. I am used to rude, unconsiderate, irresponsive, 'say thank-You is too expensive', 'I dont want to be here' service (with or without a pandemic). This crew was fantastic and for that I can only say Congratulations and Thank You! read more

the worst service ever and the manager was super rude and unprofessional. The chicken was raw and when I asked the manager to change it she gave me a bad attitude and she threw the chicken in the trash. I decided to ask for partial refund on my order which she did process but when I asked to take pictures of the raw chicken she gave me the garbage can and asked me to get it from the trash can. I would never eat in KFC again, the worst customer service and food. read more

KFC - Fast Food Near Me - Darien, Georgia

Very nice staff, but super slow service. It took more then 15 minutes to get my order. I didn't make any exceptions, so it should have been straightforward. read more

My sister and I were going through the drive through, and the worker that took our orders was not caring and was very passive aggressive taking our order. We then asked for ketchup in the bag and drove off after getting our food and realized they didn't give us any, so we went BACK through the drive through and the same person took our order and was very annoyed at us for coming back through the line even though she messed up. Don't come here! Great subway across the street read more

So we stopped here before reading the Yelp reviews. When I did check in, I saw the featured photo was an overflowing trashcan. I did actually laugh out loud. We ordered three meals from KFC and one from Taco Bell. My Crispy Colonel meal was good and the kids each had drumstick meals with mac and cheese and those cool squeezable apple sauces. No complaints. The Taco Bell item was even a special order and they got it right. I did notice that a couple of employees were being trained and coached on what to do as or food was placed on the counter. Maybe they got rid of the bad employees? Maybe they're turning this place around? Can't say for sure but my experience was fairly positive. read more

Absolutely terrible place I came here hour before they closed they proceedEd to tell me that they were closed and not taking anymore orders for the night. Meanwhile the store was open for another hour and people were sitting down eating inside. Terrible job at this fast food chain will never be going there. read more

KFC - KFC/Taco Bell - Fast Food Near Me - Darien, Georgia

Service is terrible! Lines are long, people waiting for food. Ridiculous! Looks like the kitchen staff is on break as I didn't see anyone working except cashier. If this is a franchisee, I would suggest corporate get involved because this will seriously damage the reputation read more

"Ain't nobody going to that party!" As was stated by three of the four employees tonight. No wonder the food service was slow, they were contemplating their Saturday night options. Regarding the service, it was a little backed up but our order was correct and warm. This building is half KFC and half Taco Hell, I mean Bell. Their were five separate orders placed while we were there, all for KFC. Just a weird vibe overall. The store is decorated with both logos, Christian radio played on the speakers, American Ninja Warrior played on one TV while an unidentifiable SciFi movie played on another. Highlights: Thankful for a semi clean restaurant and bathroom. read more

Slow slow slow sat and waited as numerous cars got their order Ben in the line for almost 35 minutes highly don't recommend here.

Don't go to this restaurant. Stopped by on a road trip. Walked in and walked right back out. People were actively seeking refunds due to long waits. Restaurant was filthy. read more

KFC - Fast Food Near Me - Darien, Georgia

Just passing through on our way to key west and decided to stop here for a quick dinner. Food was great and service was outstanding. Manager Julia and team member Coral were a joy to talk to. We were greeted upon arrival and talked to like we were old friends. Would definitely return. read more

3 piece chicken dinner. Exactly as expected. Recipe and prep has not changed in decades. I wish staff had time to empty garbage and wipe down tables. read more

Ordered chicken tender meal but got greasy room temp fries and crispy chicken jerky. inedible! I know better than to ask to have it remade. Probably get spit flavored special recipe. No just trashed and took the loss. It will never happen again. FO-SHORE. read more

Probably the worst fast food restaurant in the country. Employees were rude and seemed bothered to even take orders. Service was slow and out of order. Seemed as though they were randomly filling orders. Large contingent of people just loitering in store. Dining area was visible dirty with trash and sticky tables. read more

Absolutely disgusting! This location was dirty, service was awful, and the food tasted super greasy, and was not fresh at all. Definitely my worst KFC experience yet! I do not recommend coming here. The girl behind the counter was super rude, and not helpful at all. I should have kept driving and found something else! read more

We stopped at this location on our way home from vacation. I stopped in the restroom before ordering. It wasn't very clean, and it smelled bad (like a sewer). There was hardly any soap in the dispenser. My kids and I placed our order with the cashier who appeared to want to be anywhere else but where he was. He was also hard to hear. We poured our drinks at the soda machine. The inside of this KFC/Taco Bell was not clean either. There were straw papers and lids scattered everywhere, AND there was a dead cockroach on the floor in front of the soda machine. We waited AT LEAST 20 minutes for our food. One of the items in our order was incorrect, and the food was lukewarm at best. Do yourself a favor and pass on by this location. read more

This place is crap. I ate a chicken and then I threw up. It has horrible service! I had a taco with raw meat in it! What a crappy place!! Never go there!!!! What a crappy piece of crap. read more

I'm also making a complain to the health department bc the entire building needs to be shut down. They were slinging dirty mop water right beside the food prep counter and I got my money back after seeing that. Their ice machine was enough to make anyone speechless. Does the owner of this place not ever come in at shift-change to see what they do? read more

Traveling from NC to Florida. Stopped in for "fast food", ha. I should have read these reviews first. Angry customers, long waits, wrong orders, and a mess of a eating area. 87 Rating. read more

We live a half a mile from this KFC and although very handy it has to be the worst for service in the country. They never get the order right if you are lucky enough to get someone to wait on you. For instance 2 2 weeks ago I used the drive thru because all I wanted was a couple of side orders, I waited 25 minutes and finally drove off without ever talking to anyone. Last night pretty much the same issue only we went inside this time.. Again 25 minutes went by, tried to get someone to find out where our 2 sides were and no one paid attention. Finally we got the manager to give us our money back and again came home with no food. Ridiculous. read more

Worst service ever, after waiting for 30 minutes for order ,order was not right. Everyone was having same issue, getting their refunds

The food is fine but I can't believe that you can stand at the counter for a refill and watch the parade of employees who ignore you. They won't ask what they can do to help. read more

I was there in May and the service was wonderful. The restaurant was clean and food was great. We ate in the dining room and had both KFC and Taco Bell products. read more