I had a taste for KFC so I decided to go through the drive-through. I ordered a 12 piece bucket family meal and an additional chicken sandwich with a couple extra chicken legs order was around $41. The girl in the drive-through told me it would be about 15 minutes to pull out front and wait so I said OK no worries. 43 minutes later, I go inside and ask about my order and they look at me as if they didn't know I ordered anything. Finally, I see the girl from the drive-through hand. I think the manager a receipt he walked to the back and came back out and told me it would be 15 more minutes. I had already waited over 40 minutes so I decided just to get a refund. Place looks like a tornado ran through it trash on the floor, dirty windows, dirty doors dirty counters spilled pop sticky floors looks like a trash restaurant. I don't suggest anyone going there ever and the place should probably close immediately. If I could give zero stars, I would. read more

I stopped at this KFC on Peach Street on the evening of October 6th, and I have to admit, I haven't been to a KFC in years. I figured I'd give it another try, but honestly, this visit completely turned me off. When I pulled up to the drive-thru window, everything looked filthy. There were old receipts, napkins, and bits of debris stuck around the windowsill and counter area inside. The windows were streaked and cloudy, and the paint outside was peeling. It all just looked really neglected and dirty. The employee who handed me my food wasn't rude, but she definitely didn't seem friendly either. Then I took a sip of my Diet Coke, and it was awful -- flat, sour, and definitely not what it was supposed to be. It had that "dirty line" taste that made me not even want to touch the rest of my meal. When I mentioned it to my son later, he said that the last time he was there, he noticed chicken bones and napkins on the floor behind the register, which made my stomach turn even more. I didn't end up eating my food because I just couldn't shake the feeling that if the visible areas were that filthy, the kitchen probably wasn't much better. It's really disappointing to see a place that used to be a comfort food favorite look and feel this unclean. I definitely won't be going back unless it's clear that this location has been cleaned up and managed better. read more

This KFC looked more like a meth house one sees on the news. Absolutely FILTHY!!! The bathroom was disgusting, flour and filth all over the floor. People would come in, sit without ordering then a few minutes go to the register to get "something" not a bag of KFC, then leave. The chicken given to me had no batter and was burned. They were out of cups to get a drink with, no cups! Was I supposed to cup my hands at the cola machine? There was ice and snow at the door, obviously no attempt to clean it off. I was there at 4:00 PM on a cold but sunny day. From the looks of other posts on here and what I saw today, The police, and or FEDS should check this place out! Also, where is the Board of Health? read more

this is for the KFC n peach street near barnes&noble. WHAT A DISASTER. The windows/doors hadnt been cleaned in days, the lobby floor was littered with garbage, none of the tables were wiped off, the fountain machine had no ice and had pop dumped all over the counter, no lids/salt/pepper/condiments. The chairs and floor were all sticky. It was seriously dirty. We had to wait ten minutes for our food (that was the least of the problem), the people behind the counter were hugging on each other and the girl was agitated when I asked for lids for our drinks. read more

I just wanna start out by saying all of the issues here are because of short staffing. It's clear when you walk in. Employees are trying their best. Dinning room is a mess, tables dirty and sticky. Food on floor. No ice in drink fountain. You can see kitchen from the dining room and it's an unorganized mess. Food took 25-30 mins to come out for a couple meals. Food was decent at best when it came out. 3 staff members doing everything is rough. They need more staff read more

One of the shittiest restaurants in Harborcreek. The inside the building looks like it hasn't been cleaned since 1990. The customer lounge to dine in the floor is so greasy disgusting. This is supposed to be a fast food restaurant and it is far from that. I stood in line for 20 minutes and watched the employees grab ass around like I have nothing better to do. I will never return to this shit hole. read more

This place is in desperate need of renovations, to the point of the inside almost being unusable. This place has probably looked almost the exact same since the 80s. Walking in it looks abandoned, with the walls falling apart, tables and chairs from the 80s, and a drink machine that is extremely dirty. What saves this place is the nice employees that work there and the decent food. I got a hot honey sandwich, and although they put way too much honey on the actual bun instead of in the sandwich, it was still good. Bathroom sinks also barely work. Didn't go through the drive through but it isn't updated either. Terrible spot for a kfc though, so I can see why they have neglected renovations for so long. You have to be on one side of the road to get to it. If you're not then you're out of luck. Walls are painted on the outside so it seems like some attempt has been put in to save it. If your in the area then just go to a different kfc or fast food place, there is plenty others to pick from. read more

My second time ordering in the past few weeks, first time was by walking in and what looked like the supervisor walked right past without speaking which led everyone else working to do the same, luckily the dude with dreads was actually trying to do his job, but that being said on my last order I asked for a 3 piece (2 drum and 1 thigh) with a Mountain Dew and get an original 3 piece one of each and a brisk and then the chicken is under cooked and under seasoned? The manager needs to stop trying and be friends and teach their employees skills read more

Yelp picked up my order from kfc and I never recieved it 31.80. I want my money back.

This food was awful. The women at the window, very rude kept saying "huh". Will not return to this location.

Avoid the drive thru as there are several huge potholes and loose chunks of concrete. Drive thru should be closed until they fix the holes. Risk damage to your vehicle. Employee at the drive thru was very rude. read more

I went to KFC about an hour and a half before closing time just to be told that they didn't have any chicken made and it would be a 40 minute wait. I had just got out of work and was not in the mood to wait that long for food. I would give no stars if I could. read more

Wait 20 minutes for one car in front. Order our food then get to window and wait another 15 minutes to pay just to find out That they were out of basically the whole menu (chicken strips, Mac and cheese, biscuit, pop clavor) After we already paid. Then had to go back after we looked in our bags and had to biscuits and thats when we found out they didn't have any. As there was 2 other customers in drive thru that we're missing food and had to get food replaced. Feel bad for the only 2 workers there, If I were in there shoes with so many unhappy customers I'd shut everything down and close up. read more

We just went through the drive thru and Zack was very nice and treated us very kindly!!

Stopped in around 8:30 PM ordered 2 meals @ Kentucky Fried Chicken on upper Peach Street: 1. 3 chicken strips with sweet & sour sauce 2. chicken bowl Waited in line at least 15 minutes, finally got up to pick up window and asked 2 make sure sauces were in my order, answer was a definite "yes". Had to go back, guess what??? NO sauces!!! Had 2 go back a 2nd X guess what??? NOTHING to eat the chicken bowl with. had NO utensils 2 give because THEY WERE OUT!!! WHY WAS THIS NOT TOLD 2 ME WHEN I PLACED THE ORDER ??? All this after literally having nothing 2 eat all day after having surgery. Called 2 day they are giving a whole new order next X I come in, but the manager had a MAJOR attitude!! Went back today after making 2 trips to ER with my son, to get my free order. Waited in line for 40 minutes, the chicken was ice cold, but MOST important the manager was NOT wearing a mask and refused to do so, the cashier handles all the money & credit cards and then makes UR drinks with out washing or sanitizing hands, THEN the replacement hot chicken came with free hair, the manager was yelling @ me for wanting the hairy chicken replaced and told me to never come back again ( no problem there) and said if I did he has my name, I told him a fake name, good luck with that threat!! read more

When I visited the staff completely messed up my order. This resulted in me having to drive back to get it corrected. The mess up was the worst food ordering mess up I have ever experienced. The company attempted to please this customer. However I will never visit this place location again. read more

I stopped in this afternoon and ordered two God damn dinners and how you can fuck it up that bad is beyond me. You had 3 god damn people there and nobody at the counter and still you butchered my order. Total incompetence. I know you don't give a shit, but I'm just amazed at how stupid you are. I paid 18 dollars for the dinners and got about 10 dollars worth of food I can't even eat. I'll never be back. You suck. read more

I ate at four KFC locations and the mac and cheese taste like it was from a box and chicken smells like pet food after you let it sit for an hour . Clearly Pennsylvania KFC is not the Place for fried chicken , And I am from Pennsylvania . So I hate to see that my home state is not showing it's best . read more

I don't know who owns Kentucky fried chicken in Erie, Pennsylvania but they are the worst, and need new management and employees at both locations. I go to the one on Peach street, this one, and they have no grilled chicken and tell me 25 minutes. It was dinner time and not busy. So then I go to the one on 12 street and they have chicken. I get home and it's the driest and smallest pieces of grilled chicken I have ever seen. A total waste of time and money read more

Love this location! The staff is the friendliest in the area. Traffic may be difficult but it's worth it for the service.