Service is always quick for such a small staff. Love the food and employees are suburbread more

Service: My order had to be repeated like five times. The persons taking my order didn't understand…read moreI wanted three tacos on one plate and two on another.The order was served correctly, maybe it was loud in the kitchen idk. Order was two asada tacos and one al pastor with green salsa. The other was one taco de Al pastor and one buche and an 8 ounce cup of beans. Asada was nothing special, kind of bland. Al Pastor: it was decent, would eat again, it's better than most. Buche: was nicely flavored. Beans: I love beans that aren't completely smashed and have some texture! Their beans were a beautiful texture. The beans fell really flat on flavor. The taste was beans, not beans cooked with any additional flavors. I didn't have more than one bite. The texture was on point though, wish they were flavorful. Taco size: the tortillas are the very small street size. We did see someone get served asada fries which were huge and looked good, I'd swap the meat out. Cleanliness: The store, meat market and restaurant were all clean. Would we return? For the pastor or buche yes, would skip anything with beans and asada.

This place is hit and miss. If you go when they aren't busy the food is hot and delicious but when…read morethey are busy it's lukewarm and stale almost like it's been sitting in the warmer. Friendly staff but the lobby could be cleaner

I would give 0 STARS if I could!!! This Burger King was playing extremely loud music through a JBL…read morespeaker, which was sitting on the counter, as we were trying to order our food, and when I said something about it being very unprofessional, the lady looked at me like I was a KAREN. Ok, whatever! The seemingly untrained cashier continued to ask us what we said, and he still got our order all wrong. He ordered us the wrong food, and he gave us small clear plastic iced coffee cups when we paid for medium soft drinks, and they had no lids for the coffee cups. Most of the tables were sticky like they hadn't been cleaned in awhile and the garbages were way over-full. Retraining needed in that place for sure. - Karen Out!

Placed mobile order, at 1:13, food was ready and order was confirmed within minutes! I was asked…read moremultiple times by Ashley if the order was correct, if anything else was needed! I was in and out of the drive thru in under five minutes!!! Great customer service, fast, order correct.. Return every time I'm in town and need something quickly for the kiddos! I've never been in the store, it's a great location, never had an issue, always EXCELLENT customer service!!

Used to be a solid location but in recent months it's turned into a cluster, to say the least. Not…read moresure who they have managing the place now but the incompetence is obvious. Super long wait times, huge dip is consistency, and allowing you to select pick up in the mobile app for orders but they lock the doors at random, despite the hours stating they're open. Never again at this location.

many vegetarian options! love the mediterranean salad! very spicy and flavorful as well! people who…read morework here are super nice as well!

I recently as of Last week went in the afternoon had the same plate I have had in the past it was…read moreall dried out the meat was dried out and they did not even put a Salad on it and the rice was dry I even got Garlic Naan bread it was dry I think this place has went down hill fast Sadly.

Late post 7/15/26…read more Jack in the Box has consistently provided some of the best customer service compared to other fast-food restaurants, especially in the Fernley area. On this visit, the young lady (teenager or early 20s, blonde) taking drive-thru orders was exceptionally pleasant, clear, and professional. She explained the process, apologized for having us pull forward to wait, and thanked us throughout each interaction. Even with what appeared to be a busy period, she remained friendly, patient, and genuinely courteous. It was one of the best drive-thru customer service experiences I've had in quite some time. Unfortunately, I wasn't the driver, so I couldn't see her name tag to recognize her personally. She truly deserves recognition for the outstanding service she provided.

Came from Fallon headed to Reno, stopped rq for sum fast food, Ordered a Jr Bacon Cheese burger &…read moreonly got a plain burger. So upset i didnt check before leaving but who would put together an order and forgets the bacon. Only star im giving is 1 for their fresh fries.

I'm not much of a fast food eater, however every so often, in times of need and with no time to sit…read moredown and eat, they definitely come in handy. I happened to be near McDonald's and noticed there were no waits or long lines, so I decided to grab a quick bite. The representative over the speaker was very pleasant, clear, and professional. Once I pulled up to the cashier window, I realized he was also the person who took my order -- and again, he was personable, welcoming, and genuinely kind. I made sure to let him know he was one of the better interactions I've had at this location. I usually try to avoid this McDonald's because of the lack of customer care I've experienced in the past, so I felt Osvy deserved recognition. He's a great representation of customer service and should definitely work the window more often. Per usual, they had me park and wait for the food, but Aspen was also very pleasant and actually thanked me -- which sadly seems rare nowadays. Usually team members just hand you the food and walk away. Overall, today was one of the better experiences I've had at this location. Great job, Osvy and Aspen!

We were heading back from Reno, NV to Mesa, AZ and didn't remember how long it would be until we'd…read moresee some restaurants down the road, so we pulled into a pickup spot and placed a mobile order. Didn't take long to order our two breakfasts - two sausage burrito meals with hash brown and drink (we chose Dasani waters because we already had Dutch Bros. drinks with us). In the time we placed our order we saw several cars lining up in the drive thru. Great sign that early in the morning. Looks like this location feeds a fairly steady breakfast crowd. Before we knew it, a smiling young lady brought us our waters and our bag of food. Wife did a quick check, and it was all there and hot. Made our morning. Everything was delicious and cooked perfectly. We hit the road and made it a great day.

​We stopped by this new Panda Express location on our way home to California, and it was a total…read morehome run! ​The restaurant was remarkably clean with an awesome vibe and modern ambience including a really beautiful mural art that immediately catches your eye. ​The food was fresh and delicious, and the portion sizes were even better than usual. We tried the Hot & Spicy Orange Chicken, which we had never seen back in California, and it was fantastic! Our regular go-to items- Kung Pao Chicken, Honey Walnut Shrimp, and Orange Chicken, were all spot on. They had run low on the String Bean Chicken after the lunch rush, but they made a fresh batch right when we ordered without hesitation. ​A special shoutout to Samantha at the counter! She was incredibly kind and welcoming, and she even gave my kids a few extra fortune cookies, which totally made their day. ​Awesome overall experience, we will definitely make this a regular pitstop whenever we are passing through!

As much as I groaned when I heard the announcement of yet another fast food restaurant coming to…read moreFernley, it is nice to be able to get a quick meal that isn't just a burger and fries. Stopped by today for dinner after spending so long at Walmart that I had lost all desire to cook. Perfect location for that kind of situation! Food was good, served quickly, and the prices are very reasonable given current food prices at other fast food restaurants. I mean, it's fast food so what can you really say? It fills the belly and tastes good

Late post 7/15/26 I…read morepersonally prefer Pizza Hut's Original Pan and Hand Tossed crusts, especially with the Garlic-Parmesan Hut Blend seasoning. The Pepperoni Duo is another favorite, featuring both traditional pepperoni and crispy cupped pepperoni for extra flavor and texture. I do wish there were a little more and equally placed toppings. (Some slices had less pep and vegetables) In Fernley, only a couple of places offer something similar. Pizza Factory is another favorite, especially with their Hot Honey drizzle. We also enjoy Pizza Hut's Personal Pan Pizzas--they're the perfect size for a quick meal. Their daily deals and weekly specials make them an even better value, so we find ourselves ordering there fairly often. Delivery provided by DoorDash the PHut app.

It took an hour before it got to my house. When it showed up, the Door Dash driver almost lifted it…read morevertical to get out of the heat bag. None of the toppings slid off, that is how cold it was. I keep trying to give this Pizza Hut a chance, but that was their last chance.

Stopped in for lunch again with some friends. Last time, I had the pulled pork sandwich special and…read moreit was super tasty, so my friend was hoping to have it this time around. Sadly, it's not on the specials this month. I decided to try the fish and chips instead. The fries were nice and crispy, and the cod was okay, although it was a little too crisp around the edges and the fish itself didn't have much flavor. The coleslaw, however, was good! My friends enjoyed their salads -- one had the Taco Salad and the other had the Crispy Chicken Salad. Of course, most of us ended up needing to-go boxes! Service was good as well. Bradley and Ruth were both pleasant and attentive. Overall, another nice lunch visit with friends!

My late parents always told me that some of the best food comes out of the casinos. Since they…read moreloved visiting Reno (primarily for gambling purposes), they always got an amazing prime rib or lobster dinner for a very affordable price. This takes me to the city of Fernley, NV (about 30 minutes east of Reno) where I had the opportunity in trying out "Ranch House Restaurant". This restaurant is adjacent to the "Silverado Casino" which is only a small handful of operating casinos in the Fernley area. We were both very hungry as we ventured through South Lake Tahoe, Carson City, and Virginia City, our appetite grew as the evening went on. After checking into our nearby hotel (which was luckily 1/3 mile from here) and getting washed up, we made it to the restaurant at around 7:15pm on Friday 6/19/2026. Upon entry, the interior layout looks straight out of the 1970's complete with posh booth seating, wood panels, and brick walls in a very spacious dining area. This is quite reminiscent of the old school casino restaurants in the more prominent Reno casino restaurants; mainly Silver Legacy and Nugget. Once seated, we were given two menus and requested an iced water (for myself) and a Diet Coke (for her). One minor drawback which could be a make it or break it for many is that the internal temperature of this restaurant was quite cold. My guess is that it was only around 66°F so if you plan to dine-in, come dressed accordingly! I will say that the menu is quite extensive with ton of options to choose from. This includes appetizers, all-day breakfast, soups, salads, sandwiches, burgers, and a lot of excellent entrée choices. After making my way through the entire menu of options, I settled with the "Grilled Salmon" entrée (priced at $18.99). This consisted of a house salad, a 6 oz. filet drizzled with balsamic glaze, steamed veggies (mainly zucchini and squash), and I opted for a baked potato (that came with butter & sour cream). She chose their "Old Fashioned Cheeseburger" (priced at $12.99) which came with lettuce, tomato, pickle, & onion on a brioche bun. She opted for cheddar as her choice of cheese and the burger came with a side of seasoned steak fries. Total time took roughly 15 minutes from when we placed our orders to when we received our food. I will say this; the food here is quite delicious. My salmon was a very thick cut and at less than $20 for a salad and full entrée, you absolutely get your moneys worth. The veggies had excellent texture while my baked potato was piping hot. This isn't a 5-star dining experience with a very no-frills atmosphere but it is your above average casino food that is eerily similar to other restaurants that are adjacent to casinos that I've dined at over the decades. Our waitress, Cassandra was very polite and professional while the ambiance, price, and food was definitely above average. My rating for "Ranch House Restaurant" in Fernley, NV is a respectable four stars.

Horrible service when asking for a type of cheese lady was very rude not worth coming here at all.read more

We've attempted this Subway a couple of times, and unfortunately, the experience just gets worse…read moreand worse. Placed an online order for pick up while we were shopping, picked up the order and immediately feel the sandwich is hard as a rock, and a lot lighter than expected. It was apparent they used old, stale bread, and only made a 6 inch when a footlong was ordered. Bring it to their attention and the manager starts rolling her eyes, due to her staffs incompetence to read, putting the blame on the customer. Her response was to make a 6-inch, to make up for the missing half, my response was to please remake the whole sandwich as it's cleary hard as a rock. She had the audacity to look me straight in the face and said "NO", which is an unacceptable response in the food service industry. Customer Service is half the job, along with making the sandwich correctly, if you can't do either of those, you don't deserve to be a manager. Rant over, go to Main steet Subway if you want a pleasant experience, they got it going on over there.