Chicken sandwich was hard, fries were hard, chicken drumsticks were tiny, no fork, no sauce (I should've asked so that's partially on me but usually they offer some). This is almost comical everything was old! Service was so unwelcoming too. The drive through guy had a major attitude with us. read more

KFC - Fast Food Near Me - Holly Springs, North Carolina

See all

Service was awful and I waited for 30 minutes for a biscuit and fries they forgot the biscuit and were very rude when I asked for a biscuit that I paid for. Absolutely unacceptable. read more

Just stopped to get a chicken sandwich and was told they are out of chicken. WTF!? This location is just the worst. Always terrible.

The Holly Springs KFC has pretty good fried chicken and good deals. I also had the filet sandwich and it was huge and delicious. Sometimes KFC locations can be hit or miss, but the Holly Springs location serves solid food. read more

This is the worst KFC I have ever been to. Luckily a Bojangles is almost open in the same neighborhood. They were totally unprepared for the dinner time crowd. We put in a big order and they gladly took our order. We waited for 30 minutes for our order. I was being patient. Finally I went up to the counter and they said they gave our order to someone else by mistake. At that point I told the manager that I would take substitutions from the chicken they did have. The incompetent manager would not substitute, so at that point I ask for my money back. It took the manager almost 10 minutes to do the credit. He acted like he could not care less that they had totally mishandled the order. Bojangles opens in a few weeks. Do yourself a favor and go there. read more

Everytime I come to this KFC they are out of something. And the workers there are very rude and do not Know what they are doing. The past 3 times I went there I had to leave because they just couldn't get my order correct. read more

Hot and spicy wings were neither and like jerky. Bean burrito was seriously lacking beans and missing my extra onions. My BFF loved her chicken enchilada tho. Service was slow onlt 3-4 peeps working. read more

This was absolutely horrible!!! We were through the drive thru, we were told they were out of chicken breasts and our bucket would just be wings, thighs, and legs. We wanted extra crispy, we got home and the chicken was so over cooked that half the meat was gone!!! It wasn't extra crispy and they literally threw the biscuits in with the chicken! Our French fries were cold and stuck together, the mashed potatoes were cold, and the gravy was very lumpy! We took the chicken back and she actually told my husband that that's just what their chicken looks like when it comes out!! They gave him new chicken and it was soggy and disgusting read more

Ordered the $20 fillup in Holly Springs and was absolutely terrible. Chicken nuggets were like rocks. Other chicken was way overcooked. Biscuits we're cold hockey pucks. Last trip to this place! Filled out the review and no place for them to respond back. read more

So we have been trying this location in different times of year to see if they have improved. Guess what? It gets worse every time we come! Last time they forgot 1family size Mac n cheese that we ordered separately. Money wasted!!! This time, we ordered 1meal that is supposed to be 2piece meal: leg and thigh with coleslaw. What did we get? 1piece breast with mashed potato. Really? Don't know if we will come back. read more

KFC - 2piece meal gone wrong! Supposed to be thigh and leg with coleslaw but got 1breast and mashed potato. - Fast Food Near Me - Holly Springs, North Carolina

Chicken was over cooked Chicken wings were so cooked you could not eat them Mashed potatoes were good along with coleslaw There are better places in Holly Springs to get good fried chicken read more

this place is stinky, chicken thighs were too salty, and we ordered a 8 piece chicken nuggets and got 5 nuggets, and we asked for no combo but they gave it instead. DONT COME TO THIS LOCATION IT IS A RIPOFF AND I AM NEVER EVER COMMING AGAIN read more

If I could give this zero stars I would they have never messed up this bad before I ordered two chicken littles and I got a chicken sandwich I ordered a 8 piece of chicken nuggets they weren't in the bag at all instead they put a box full of stale biscuits in my bag I didn't even order any biscuit's then I call well before closing and no answer I'm normally not one to leave a bad review but when your not even looking at an order to confirm it and your standing there texting customers should come first!!!!! read more

Worst worst worst. Go to the drive through and it works but not accepting orders and asked to come inside to order. Get in line and they are training new girl. They leave her alone and someone pays with cash and she doesn't know how to process the order. Finally straighten that out and I order two 2 piece dinners. Note there is one other person waiting for chicken. 15 minutes later I am still waiting when a kid comes out and asks if I will accept another side because they ran out of biscuits. At this point I say yes just want to leave. 2 minutes later he is back asking if I will accept crispy instead of original. What can I say but yes I just want to leave. Finally 25 minutes later I am out the door. Get home one dinner missing Mac and cheese. Chicken dry as a bone must have been sitting out all day. Never never go there. Read the rest of the reviews: read more

I would've even feed my dog this food. It was horrible. Chicken was soggy. Ordered a 16pc to only just toss it out. Even the chicken sandwich was hard and barely chewable. Trashed that too... not sure how this business is still running.. read more

Slow and inattentive. Waited 5 minutes for them to even acknowledge me. They may be understaffed be that's no excuse.

Every time I go to this KFC there are issues. This time sat in drive thru for o at 15 minutes just to give order. The guy came on speaker and said "one moms t" another 10 minutes. When I ordered they had no original chicken. A waist of my time. I feel this low e should be shut down. Too many mistakes with your order and no contact for management when things are not right. Don't waist your time or money with this KFC. read more

Order sneak there last night. Tenders were dried out due to sitting too long in holding box. The same with the original recipe. Employees and managers obviously don't care about serving a quality product or good service. read more

Definitely the worst KFC experience. Drove from Angier to Holly Springs for KFC because we have Chick Fil A every week (which is great) but wanted pieces of chicken for a change and also wanted to taste the new KFC pot pie. After paying for the order which were suppose to be 3 pot pies (as they didn't have 4 which we needed) A family bucket of 8 piece chicken, with extra corn and extra large fries (as extra sides) I made sure with the young man that he has given me the full order. He nodded, I paid and once we got home- 40 min later, discovered that we only have the family bucket- no pot pies, no extra fries or corn, which we paid for. I had the receipt and called the restaurant. Jaden told me that I needed to come back in for a full refund. I said we are 30 minutes away, I gave her the receipt and order number over the phone, but was told unless I come in they can not refund me. I had to come in before they closed. Ofcourse we were tired and wanted to have dinner. She could have looked up the order and refunded me my money, but did not want to go the extra bit. The chicken was really greasy and like my husband said, tasted old. The fries stale, definitely not fresh. Chick Fil A is so much better. This was such a bad meal. and we paid double for it. Do yourself a favour and get Chick-Fil A read more

KFC - Fast Food Near Me - Holly Springs, North Carolina

See all

Hair found in food. . Called Nathaniel,the manager, he said he would mail voucher. He didn't. I called him back and corporate customer seemed. Still ABSOLUTELY NO response. Clearly this establishment isn't concerned with quality of food or service. Take your money elsewhere. read more

Tonight is the third time I've been I there around 6:30 and they had no chicken. What's a KFC without chicken. No worry. Went from there to Bojangles in Fuquay. They have lots of very good chicken. If you want KFC chicken maybe around noon they might still have some. read more

Please check out the other reviews in addition to mine. You will see so many people displeased with the food and the customer service. This is the worst KFC / taco Bell that I have ever eaten. The manager should be fired and bring in somebody who knows what they are doing. You can complain to yum brands about going here but they just know you will be going to a different location and they will still make the money. I have been to this restaurant many times but it was mainly taco Bell. The customer service has always been bad but it just seems what you have to deal with when you go to this location. I had one young lady tell me that she's not going to work any faster because they don't pay her enough money. She said when they pay her enough money, then she'll work faster. After having a disagreement with the manager over a failed order, I now know where they get that attitude. read more

10/8/2018 6pm. Sat down to eat. Daughter says a fly just went into my drink. Yep sure enough there it is. But not just any fly rather what I hear called a sewer fly. Small and slow. And geez the wall by the booth we're at is covered with them, all the way back to the drink area. Oh my how nasty. We left. I reported this to wake county health too. The worst restaurant experience ever. Yuk. ** on the plus side at least they had chicken and got the order correct! read more

KFC - Fast Food Near Me - Holly Springs, North Carolina

See all

Visited here on Sunday Feb 8. While I generally like this location, they always seem a bit slow but on this occasion it was the worst. My kids and I ordered a mix of KFC and Taco Bell food and with the restaurant almost empty it took 22 minutes to get our food. There were several people attending to the drive through, so it would have been quicker to go through it and then come back in to eat. On the dining in side there was one girl doing all the work while 3 employees and the manager stood around talking while the line got longer and longer. I have to say if I go back and have service like this, it will be the last time ever. There's simply too many other options in the area now to have to put up with poor service. read more

Check your order before leaving! I wish I had. Tonight we ordered an 8 piece meal. Only recieved 6 pieces of chicken! Did not recieve chicken thighs. No one answered the phone when I tried to call them. Specifically ordered at the counter inside rather than the drive thru because Ive had the drive thru make mistakes in the past. read more

I had to give my order multiple times to 2 different people .. one of them was the manager. I wanted a 16 pcs with 6 legs, 6 thighs and 4 breasts . I have to give this break down to each person literally 3 times because they continued to repeat it back to me wrong. Then I had to wait 50 mins to get my order?!? Now grant it, the told me a fryer was down but 50 mins is completely ridiculous. And I wish I could say this is the first time but there are always issues.. extremely long wait or they completely screw up your order which is what they did to everyone ahead of us.. why do I keep going back? Because the closest KFC to Fuquay/ Holly Springs would be in Apex .KFC dropped the ball when they decided to close the Fuquay location and leave this one open.. the only thing they have going for them is the food is good but for the time you have to wait for it , I'd rather go somewhere else. read more

This is my VERY LAST visit EVER to this location! And Im sure that local manangement wont care about losing me as a customer but I hope that everyone who reads this review will think twice about wasting....not spending...their hard earned money here. I just returned home from spending 50 minutes at this location...40 of those just in the drive thru which wasnt that busy. My son ordered a 5 piece hotwing an I ordered two 5 dollar fill ups. After paying and being handed the 2 fillups...in additon to 2 drinks I didnt even order I was told it would be 9 minutes on the wings. Gee..would have been nice to know this when I ordered! Pulled up...waited 15 minutes... went inside to inquire and NOBODY knew about my order! Im done an encorage everyone else to think twice! read more

Its always nice to have food in a fast and kindly manner when ur on the go with the family love kfc

6:30 on a Wednesday evening and they don't have ANY chicken ready. Seriously, NO chicken. Somebody needs to learn how to prep a little better. Not returning there again. read more

This is the ABSOLUTE worst fast food restaurant in the area! Every single employee has a HORRIBLE attitude. It's almost like your bothering them when you place an order... And dont let them be out of something (like grilled chicken) Because sucks for you "we out of that" is the response you'll get. Seems like the higher ups need to get a whole new crew and actually train management while their at it too. The lowest rating I could give them was a 1 star but honestly that seems to be too much. read more

Only giving it 1 star so that I can write this review. So, I went there for lunch today through the drive thru. There were 4 car ahead of me and after waiting in the drive thru for close to 15 minutes, I was finally able to pull up to the speaker and placed my order. At this point there are 3 cars ahead of me and one was holding up the line. I decided ask if I could go in to pay and pick up my order since I only had about 15 mins left for my lunch. The girl at the drive thru said it was ik but that there was no one at the front register( they were all tending to drive thru). I went in anyway, and waited another 8 mins while they worked on my order. A gentleman came to the resgister and took my payment and of course , they got my order wrong. Waited another 5 mins to get it corrected and while waiting, I saw a huge water bug roaming the walls where the patrons sit. Got my food was out of there. If it was for the fact that I was starving and had no more time left, I would've returned my food and asked for a refund. That place is in need of a makeover and more staff during lunch rush. Worse KFC so far I've been to. read more

If you're ever in Holly Springs, avoid the KFC/ Taco Bell at 7112 GB Alford Hwy. We went there for some chicken at 4:30 on February 6th. After waiting about 5 minutes, someone finally took our order. After ordering we were told they had to make some more chicken to complete our order. We watched the kid start making our order with what chicken they had, he put it into a bucket and let it sit out in the open along with the sides we ordered .We questioned the kid about it and he said he would give us fresh chicken. We waited for over 20 minutes and never got our food. The staff seemed totally disinterested in helping us out. We watched order after order be given to people in the drive thru. People that had ordered long after we did. After the over 20 minute wait, asked for a refund from the manager, not once did he apologize for the long delay. He also never even asked why we wanted a refund and made no attempt to correct the problem. Very bad experience to say the least, definitely will not be going back. Worst fast food place in Holly Springs hands down. The one star score is one star too many. We also called corporate to complain and never heard back from them. read more

Me and my two sons we're up all night throwing up and spraying. My wife was fine, she ate Hardee's... We ate chicken tenders, Mac n cheese, and mash potatoes, with baha blast. Went through drive through messed up order, I said no worries I will go in so I don't hold up traffic, went in, no one meet me, waited in long indoor line, ordered again, order messed up again, few minutes later manager found out and asked what's up, I said no problem I just ordered three individual instead of bucket (bc I already paid for.two wrong individuals so just chalk it up for loss and get one more), gave the customer behind me my two other drinks bc I did get three drinks in order number one at drive through, finally came out with my other meal and I left. We ate, went to bed a couple hours later, as we were laying down older son bad stomach pain, we were about to walk out to er and SPRAY, throw up soooooo much chicken chunks and KFC smelling throw up, then my other then me up all night no school good times. read more