My experience at this location was subpar and, judging by the other reviews, that seems to be a common theme. You can walk in and seat yourself, which was nice. However, after being seated, we sat there for nearly 10 minutes before a waitress came over to take our order. Unfortunately, the order was entered into the system incorrectly, so our food didn't come out as expected. Overall, we felt ignored by the wait staff, especially our waitress, who provided the bare minimum: taking our order and bringing our food. There were no check-ins or anything that made us feel welcome. One of the waitresses was even walking around listening to music playing from her phone, which was an odd choice. The food was fine, about what you'd expect from a chain like this. I doubt I'll ever come back to this location, even though it's actually closer to my house. read more

We ordered take out, but ended up eating a couple appetizers while waiting. The sliders and nachos were fantastic! The nachos were far more spicy than expected, but they were still enjoyable and portioned well. The wings were cooked well done (extra crispy as requested) and the seasoned spot on. We sat at the bar and enjoyed chatting with our server. She was outstanding, and was definitely a trooper because she was doing it all and had several broken ribs apparently. They had a variety of options to watch on the tvs, which was cool because we were able to see some horse races which you never really see at the bar unless it's a big derby. Overall, this was a great experience and a relaxed environment. I hope Holly Springs stays more country than city because it makes a huge difference in the daily personal interactions. read more

I haven't been to a Buffalo Wild Wings in probably over a decade. I have a buddy who absolutely loves this place and you might too if you have a similar MO as him. He likes super cheap, fattening food that you get a ton of for a very little price, the more likely to give you diabetes the better. If that sounds like you then BWW is for you! Per my buddy who measures a restaurants value via quantity vs quality, I needed to come here on BOGO (buy-one get-one) boneless wings night which is every Thursday....and can we stop calling them BONELESS WINGS and call them what they are, ADULT CHICKEN NUGGETS. I followed his instructions and go the 10 boneless wings BOGO so I got 20 for $12.49, which results in around 1920 calories if you can eat them all...I couldn't, I could only down about 12 of them. My son got 6 wings (12 for $9.49) and they messed up his order, he likes sauce on the side and they put sauce on them, so they let us keep that order and got him 12 more. I thought that was cool of them versus taking the plate and tossing good food in the trash. He could only eat about 4 so we took home around 28 wings and about 10 blue cheese sauces...I think they give you a dip, ranch or blue cheese, for every 6 wings...we had SOOO many sauces at the table it was crazy. We ordered a large side of potato wedges ($6.49), which to me was the star of the show. I had forgotten how good these things are, they might even be better than the last time I had them. They have a little bit of a crunch to them and a very tender inside...so delicious. Next time I'd order it with bacon and cheese on top for a few bucks extra. My buddy comes in with his bottom and orders 15 boneless wings ($18.49) which is the max you can get for BOGO, so they get 30 wings for that price and split them. They get no sides and only water so their bill when split is literally $9 plus tip. I think he spends $13 each week here. They never take home leftovers. Overall I think that the boneless wings are not that great. They are more bread than anything. I mean a ton of bread. Probably 50% chicken, 50% bread...they are just deep fried bread with a touch of low quality chicken. Size variation was crazy. Some were huge and would take 3-4 bites to eat, others were smaller than a single bite. The sauce was also not put on well. I usually expect adult chicken nuggets to be tossed well in the sauce you order. Some of mine had a bunch of sauce poured on and others barely had any. Super inconsistent. And then the blue cheese...this is the weakest blue cheese I've ever tried. I believe they must water it down because it's very liquidy. And as for cheese....there were absolutely no chunks of blue cheese in any of my sauces...so I really believe this is just blue cheese flavored sauce and not a true blue cheese. Service was okay, I'd say 75%. They weren't busy at all yet when I got in there were dozens of dirty tables that needed bussed, plenty of employees waiting around. The atmosphere was pretty standard sports bar...bunch of screens, a few big screens, lots of competing TV sounds. Would I go back??? Well, not for adult chicken nugget night. However, I will go back one more time on real chicken wing night which is Tuesday for BOGO. You do get a ton of food for a little bit of money so that makes this place on these nights a true value. I was shocked that I was able to feed myself and my three kids for $59+tip and take home a huge bag of leftovers which we had several more meals out of. read more

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OK. You know that sports bars are loud, however, I think 85 dB inappropriate. The service was OK but she could barely hear what we were asking for. The food was cold. No refills on drinks were offered. Complete waste of money and time. read more

I had the best bartender a couple days ago I believe her name was Skylar she was amazing and I was just amazed by the energy and I will definitely be coming back and asking for her again I hope she gets some kind of reward for her awesome service read more

Order took almost an hour to get. The food was cold. They also forgot a part of my order read more

Worst place ever!!!! My order was not complete they left out certain items after charging me $79. When I called to ask the person on the other end was so rude! Told me off and hang the phone!! This place needs to be shut down or they need to hire new people. Terrible experience. Never again. Zero star read more

This place is a disaster. There were hardly any patrons here, yet the place was filthy. Had to clean our table ourselves, looks like the place has been cleaned in weeks. Even smells dirty. A large fry was $6.50 and was the equivalent amount of a fast food small. Management needs to go, as it's evident they're failing miserably at running a restaurant. read more

We have been here a few times. Never dine in, always carry out. The lunch hours are the worst. They are never well staffed, none is ever on the front or at the bar to greet people, and always out of a product. We went in for an online pick up today that we placed on the application and there were multiple people standing at the counter who were not helped. One person walked in and sat at the bar. However they sat there for 10min or so without being greeted and left the establishment. The food was packed well but we were missing sauces. We had silverware and the food was hot. We love the sauces they have to offer and often have gift cards. Ordering on the app is much better than in person or on the phone. It's hard to get anyone on the phone. The evening service is slightly better than the afternoon. read more

Not very good. Hardly anyone in the restaurant (New years eve around 3pm) but it took almost 45 minutes to get all of our food. The server we had, which I think may have been a manager, wasn't very good at checking in with us. (She had maybe two tables)The food was warm, but not very good at all. We ordered 3 orders of 6 wings, wedges basket, plain hamburger/fries and 3 drinks and bill was 70.00. Luckily we had a $50.00 gift card...only reason why we came.With everything becoming more expensive, and you receive less for your money, this was a pretty pathetic meal, combined with not so great service........ don't waste your money. Order from another wing place. I hate to say it, but wings would be better anywhere else. read more

Buffalo Wild Wings - the interior of a sports restaurant - American Near Me - Holly Springs, North Carolina

The wings and sauces are great. The ambiance is okay. Loud. A bit unnerving to call ahead to be sure they'll be broadcasting a certain college game and told they will, only to show up and they do not. Ended up leaving and missing the game due to the inconvenience. Lesson learned. Get the food to go and eat it at home if we want to watch the game. read more

Burnt onion rings. I did not ask to replace. They still charged me. I still tipped good for the service. Food was ok. Burnt rings sucked.

Dined in after seeing a movie. The sign says SEAT YOURSELF. We asked for the table to cleaned off so we can sit there. From the start the original waiter didn't want to deal with us. So my husband went straight to the Manager on duty John McBride to let him what we encounter the 1st few minutes. So the original waiter saw my husband talking to John. So she skipped over us. Then we had a sweet young lady by the name of Olivier Howard. She said I can help you with your order. So I placed my order while my husband was still talking to John. John and the made sure that everything we need was taking care of. We would go back there . we don't let 1 bad apple spoil our experience. Thanks John McBride and Oliver Howard read more

Sitting in here for my birthday this evening, it's been over an hour and our food isn't here yet. Our original waitress said someone gave our food to the wrong table (there's only 4 tables besides us and no one got what we ordered) then she dipped. So the other lady finally came to help us and we got our food 15-20 mins later... never coming here again they say we will get a discount for this but idk if they really will.. read more

First time at this location. It was pretty empty. There were a lot of tables open for seating. Our server was constantly moving and busy working while the other 3-4 staff members clicked away on their cellphones at the counter. I don't know what each of their roles were but from a customer view, that was not a good perception. The wings was mediocre. We tried four different sauces with the traditional wings. I wasn't impressed, it was very basic. Do appreciate that they allow you to choose 4 different sauces with this combo. Gives us an opportunity to try multiple flavors. The lemon pepper dry rub was way too salty for my taste. Also tried their $3.00 tall tap beer. Just ok! Great place to catch the game. They have multiple flat screen TVs in this establishment. read more

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Wings were great, beer was cold Morgan's voice was beautiful When she found out, I turned 49 years old .......i was a poet, and didn't know it. Thanks Morgan read more

Hate leaving 2 stars but the service wasn't great. You seat yourself, we walked by 3 staff members at the counter and they all looked annoyed when guest walked in. Our waitress was ok, she didn't offer to tell us about their daily specials. Looked online and saw their specials, it was too late to reorder. Food was quick but staff wasn't welcoming. read more

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Updated review - Disappointment settled in after picking up some food from takeout today. (Because they said the bar was full, yet there were only 3 ppl at the bar) I ordered the new bacon hatch burger.. The double hamburgers looked deformed, and were overly dry, as if they were pre-cooked. Sauce on the side, came on the side, after what looks like they wiped off the sauce from the Burger. They forgot to add the request of onions, as well as the lettuce, tomato and pickles (which was standard with the Burger). The bacon that came in the Burger liked like bacon bits or the crumbs of the bacon. In the fries I found a piece of white hair! read more

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Do not go here for SuperBowl wings. Absolute nightmare of an experience. No organization and manager didn't want to deal with it. People ordering days/weeks in advance only to show up and be told it would 1-3 hours past your scheduled time. Meanwhile some people who placed their orders 20 minutes before their time slot got their order right away because their ticket system is "random" according to the manager. They acted like they didn't realize a lot of people would want wings on Super Bowl Sunday. read more

This is my go to when I want a wide variety of wings and great customer service. I was the only person who asked to sit outside the other day (during pollen season!) and both the hostess and server were super attentive, wiping down the tables for me and checking on me often. I had the honey sriracha special and it lived up to its reputation. Hope they make it a regular! read more

Never received my meal even after the rest of the table finished eating. Manager was not concerned and just took my food off the bill. Never going back to this location. I say avoid this location at all cost. read more

If I could leave zero stars I WOULD! The worse service I have ever had for Buffalo Wild Wings. Party of 11 which we asked if they could accommodate us. No refills on drinks. Food missing. Over 40 minutes to get the remaining of our food. Asked for dipping sauces for wings and never received them. Typically we are very patient and have no problem waiting but completely ridiculous. Worse service ever! Don't bother coming to this location. read more

Waited 45 minutes for 2 sodas. Pretty sure she didn't put our order in yet. Overall extremely disappointed with the experience. They have 2 waitresses for the entire building running their butts off. You seat yourself and now they want you to order on a QR code from your table. read more

Ghetto servers. My kids and I were sitting in a booth and two of them came leaned against the back of it while they were all standing there talking. Food was disgusting and took forever even though we were four of the maybe 10 people in there. Utensils were all visibly dirty, floor was dirty. read more

This was the most disappointing visit to this BWW of all time. Service was bad, didn't seem like anyone gave a rat's azz including the so called manager; whom ever that is. The restaurant claimed to be out of chicken wings. Wow, they should have closed early today. The order was late to the table. There were two of us that ordered at the same time but I got to sit there and watch home eat all of his food before my POS order came. They forgot my fries. I don't have to spend my money at this one. read more

Attempted to go into Buffalo Wild Wings on Saturday night for the main card of the UFC fights. On the door was a sign stating that they would only be doing Take Out orders for the rest of the evening. This is a restaurant that I would assume if you were going to do anything it would be sit down and not take out. read more

The service was absolutely horrible. We waited 30 minutes for our order. Family of 4. 1/3 of the order came out in 30 minutes. The second plate came out 10 minutes later. The final 1/2 came out 10 minutes later. They took the original plates back and microwaved them. Still came back lukewarm. Hard to mess up a microwave, but they found a way. They gave us cocktail napkins and to go silverware. Holy crap. This place sucks!!!!! read more

I ordered prepaid takeout that was supposed to be ready for pick up by 6:30 and placed my order at 6:09pm. It is now 7:05 and I am still waiting. I chose pick up because I had my dog in the car. 3 times I had to go back to my dog after being told only another 5 minutes. It is now 7:10 and I'm waiting on hold ... read more

For $80 I expect you to double check for the sauces - particularly when the meal is so dependent on it and especially when you inform my wife when picking up, while about to check the order, that you've already checked it. read more

Pleasantly surprised I ordered a smashed cheeseburger and fries sat at the bar after playing 12 Oaks golf course. The food was was perfectly cooked and fries were the best they had draft beer specials and got a 20 oz pernicious for $5!!! I was surprised that there weren't more patrons eating and drinking there. read more

Bad customer service fr, i waited 30 min for a drink and the lady threw the straws at the table, maybe she had a bad day or sum but still, wouldn't go again fr but the waiters were bad ngl. read more

The seating process was terrible. No one knew what is going on. I called ahead to see if there was a wait. They said no but if I wanted take out food it would be 45 minutes. When I got there I was told I could be seated but it would take 45 minutes for our food. We ordered cauliflower wings, chicken wrap with a garden salad and the mac and cheese burger with a garden salad. Both salads were ordered with Caesar dressing. After 5 minutes the wrap and the wrong salad came out. I said we were told 45 minutes. The food server said "I don't know, the food will come out one at a time". I flagged down the waitress and she apologized and confirmed all the food should come out together and she apologized. The chicken wrap was very basic. The chicken had no flavor. The mac and cheese in the burger tasted like Parmesan's and the habanero aioli completely overpowered the burger. The zing wings were way too heavy on the breading. I am assuming they are frozen. I think the server was nice and she did offer a free side of tots. Over all, I wouldn't recommend this place. The manager really needs to do a better job training and supervising. Who ever is in charge of the kitchen really needs supervision and retraining on how to manage the flow of food and hire the appropriate number of competent cooks. I really would give them a 0 if it were a choice. read more

Won't be coming back. 35 min wait, tell us to sit wherever. No one comes by for at least 15 mins. Server seemed nice. Got my garlic park wings and there was so much sodium I about gagged. Husband went to the men's bathroom and the floor was literally covered in piss and no towels. They put a wet floor sign up and ignored it. Whoaaaa. read more

There was a nice crowd and most of the tables were full but the service was good and the food too. I tried the traditional wings in the Nashville Hot sauce and they were terrific. Too bad the Cowboys lost to the Cardinals. See you again soon BWW. read more

They get our order right 99.9% of the time which is better than most of these places. My issues are that they constantly seem to be removing menu items which is frustrating but could be due to covid impacts... aside from that- its not the cleanest of places- the floor is always sticky a bit which is a huge peeve of mine... the food is consistent however. I would say its middle of the road but typical of most bww. read more

Wings were good. Drink was good too. That's all I got. I was going here weekly and tonight is the last time. They try and have the solo bartender cover being the waitress for half the restaurant. 15 min wait just to order a drink. Another 15 to order food. Another 45 for it to come out. God forbid you want a second drink. Bye, you can keep my 3k wild wing points. read more

This was our first stop for tonight for dinner. There was a lot of customers on both the dining area and the bar area. We went and sat at the bar seating area and watched a few servers walk by, but no one bothered to stop or even say they would be with us shortly. So we thought maybe it was just understaffed on that side so we went over to the dining room side. Sat there probably 10 minutes maybe longer made eye contact with at least two different servers. No one bothered to take our order. The QR code on the table, we scanned it and it would time out and not open up to anything on two different phones. We did overhear the server. Tell the people next to us that they were out of french fries. That was fine for us. But still, no one stopped to get a drink order. No one stopped to tell us that they would be with this momentarily. We were just ignored. So we got up and we left and went to a neighboring restaurant. read more

Had a terrible experience here. This was the worst service I had in a very long time. The workers were rude and unappreciative toward the customers. Never again. read more

The most disgusting dish I've ever had in my life not even close to what was represented the sauces weren't included the chips were soggy and wet all the food was mush together my kids wouldn't even touch it and they're six and eight would never ever want to eat it again wish I could just get my money back horrible experience read more

Buffalo Wild Wings - House Sampler - American Near Me - Holly Springs, North Carolina

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been to many different buffalo wild wings locations all over the country and I've never had as poor of service as I had at this location. my partners food came out and we sat waiting for about 10 minutes before we had to physically go up and approach our waiter who was just standing chatting with 2 other waitresses to ask where my food was. waiter did not check on us once the entire time we were there, any time I saw him he was just standing or leaning up against a wall. had to grab a different waitress in passing just to get a refill on a drink that had been sitting empty. food wasn't terrible and that was the only saving grace, but this was by far the worst and absolute laziest service I've ever had. unfortunately won't be returning because of that. read more