Expect straight trash. For a $15 meal you'll get a half ass ham sandwich and 6 curly fries. Don't…read morego here . Ever.

Oh my goodness, this place is so FAST!!! They have some of the sweetest employees. There is this…read morelittle blonde boy there and every time I see him he is so nice!!! 10/10 Recommend this for a quick, yummy meal!!

it's just every location gets worse and the person who answered the phone says they'll give me a…read morecredit? How is that gonna fix the fact that the person that ordered it now has 12 French fries as a meal Good job I'll take my money elsewhere moving forward as I don't think a simple lunch that costs 40 dollars should be messed up at all get it together it's just a disappointment

The place is consistently great, when you go to pick up your pizza, you can see back into the…read morekitchen and it's always clean and well-maintained. The food is always hot and delicious.

The service was terrible the waiter was very short with us and didn't check in on my table after…read moreshe took our order. The food was left out for over an hour. It came out ice cold and the bacon was as hard as a rock. The Mac-n-cheese was in edible. I would not suggest eating here this is one of the worst restaurants experiences I have ever had.

I love BDubs. This is the worst I've had in a long time through 10 states…read more The kitchen barely put any dry rub on my wings when I asked for heavy. And they sent ranch instead of Blue Cheese. The manager tried to make it right but the kitchen must have just added more seasoning then refried them and sent me the sand ones. They were so dry and so mo taste. If that's your best effort close the doors. And it's not cause they were busy. The bartender was great. The kitchen and management sucks.

Tried to order online, didn't work, called to order and got directed to a call center in India and…read morecouldnt understand what they were saying to get the order placed. Will never order from here in the future. Get ur phones connect directly to the store for crying out loud!

Ordered the special because everything is always so overpriced. Used to be really good but today…read morethe dough was bland and didn't have the pillow fluff it usually has. I won't be back. It was not good. :(

We stopped at the Dairy Queen in Jacksonville, IL and the girl who waited on us, leaned over the…read morecounter and looked like we had woke her up. As soon as we had ordered, she got something and went over and sat down behind the counter and didn't get up until the next person came in. She looked like she just got up from sleeping. Our blizzards were good though. Glad she didn't make them.

ordered our food at 6:38 - went to get soda and literally every soda is flat - so we drank…read morejacksonville water - we went up 30 minutes after we ordered and they forgot to make 1/2 our order - the 2 meals that were made the fries were cold - we asked for fresh fries - the fries we got back were just tossed back into the fryer because they were hard and orange - barely even edible - yall need to get it together respectfully it wasnt even busy

They never get my food right, Never any mayo on my chicken sandwich lucky if i even get my chicken…read moresandwich asked for barbecue give me hot sauce i'm 99.9% positive any night shift workers their any-night are ALWAYS on drugs DO NOT GO not worth it doesn't matter if it's 6$ i would've rather thrown it away and saved my gas and energy 0/10 going to tbell next time (i've tried to like wendy's for 3 years nothings changed here)

Ordered a classic chicken . It was horrible cold, tiny piece of lettuce and a barely there tomato…read more Chicken was way too salty. Fries we just ok. No one that was with me had anything good to say about the food. Don't think we will be returning.

This was the first Burger King we ever been to that 100% got our order correct!!! :)…read moreWe have never ate in Jacksonville before 2-24-26, because we were there for another purpose and it was lunch time, so we stopped in at the drive-up. We both like pickles cold and NOT on a our sandwiches hot and that is 100% what they fixed and gave us, "THANK YOU for Doing It Right!!" :) Our BK In Springfield, on North Dirksen Parkway, NEVER get our sandwiches right! :( But this store #6084 at 905 West Morton Jacksonville Illinois got all 5 of our sandwiches 100% correct, "THANKS SO MUCH!!!" Sincerely Keith & Jo Allen

This place can't count to 12. I've order mozzarella fries three different times and always get 10…read morewhen it's supposed to be 12. I don't know if the cook is in the back counting off his toes and when he gets past 10 he gives up. I'm paying for 12 I expect 12 not 10. If I wanted less than 12 I'd pay for the 8 piece. Get your crap together people

I stopped by Steak 'n' Shake for dinner with my husband. We were enjoying the food (which was…read morefreshly cooked and great as always) when a woman at another table complained about her food. The waitress helped the lady who continued, along whomever was eating with her, continued to complain about everything they could, including that the burgers were flat (had they even eaten here before?) In front of the staff. Loudly. Despite seeing her shoulders slump and the smile leave her face for a moment, she kindly gave the couple their check, asking if there was anything she could help them with. She wished them a good night without a response and still managed to check on us with a smile on her face.

I am lactose intolerant but I swear to you I will risk it all for a Steak 'n Shake Milkshake. To…read moredate I haven't had one better... that is all.