Don't waste your money…read more This used to be a decent location, but no more. Quality slipping steadily - burgers thrown haphazardly together, long LONG drive through waits, etc. This morning I grabbed a breakfast sandwich on my way to Nanaimo. It. Was. REVOLTING! Stone cold. Not the type of cold when been left a bit too long while waiting for other food to cook - I'm talking refrigerated cold. Stale and dry. It didn't cool on my way as was in my hand less than a minute after leaving the drive through. Sort of suspect yesterday left over that someone tried - extremely unsuccessfully - to reheat. Not edible - was discarded and went to another chain drive through - at least hot and fresh. This location also doesn't bother with the latest promotions - no frozen root beer or coffee drinks. Seems a bit like they are sinking and cutting corners/expenses wherever they can. If this is all they can do, suggest they close - absolutely not doing the brand any favours.

Food is always great and their speed has really improved now that they're drive thru only for…read moreCOVID! I've eaten here consistently for six years and have rarely been disappointed. On those rare occasions, the staff have been wonderful at correcting the mistake and making it right.

3-4 stars bc burger and cheese curds were good but the shake was too sweet in my opinion plus the…read morelong wait. If wait was smaller it's worth it for a few items. I ordered the sweetheart burger which was fantastic. The cheese curds, good, loved the inside- it's so fluffy! But the breading was too much in my opinion. The shake was a regular sized Reese's peanut butter crunch flavor, after a few sips I ended up pulling over and getting water because it was way too sweet and unbearable. Overall this is a mid range place, it has its negatives and positives.

Pretty good, slightly better than Mcdonald's burger. Kind of reminds me of the Seattle chain…read moreBurgermaster. Drive thru only. There are a lot of options but still I wish there was even more ability to customize within the menu options. There was a double cheeseburger that was $2 more than the single cheeseburger. There was a mushroom swiss cheese burger, but not an actual mushroom swiss double cheeseburger. When i asked for one, they sounded confused. They made one for me, but it ended up being way more expensive than it should of been based on the pricing for a double cheeseburger with added mushrooms. I kind of wanted to order a combo with milkshake on top of that but decided not to, because I decided there was enough confusion already

My daughter and I went there for a quick meal. The staff and burgers were great. service was good…read moreburgers where hot and juicy. Only complaint was the floors where very slippery like there was a layer of grease on them so with our wet shoes made for very difficult walking. Anyone with a mobility issue it would have been extremely difficult for them.

We had a great experience here. Ordered two burgers, the service was friendly & brief. They kindly…read morewarned us that our particular order would take upwards of 8 minutes, which we were fine with. At about ten minutes, Catherine (assumably the manager) came to us with an apology that our order had been mixed up and not servable. She insisted on making us an entirely new order AND refunding our payment. She was so kind & hospitable, we were blown away by how well she handled a situation that could have left a bad taste in our mouth as first time guests. Good on you guys!

I take the ferry once per month. I really enjoy the chili and hot dog. Those are my favor. Great…read morefood and excellent service. See you next time guys

For fast food BBQ this isn't bad. I had some the last time I came out to Courtenay and on the way…read moreback. There are other better BBQ places. The line up is long, however, a lot better than the other places in the terminal.

Stopped in for lunch. The chicken tenders were tender and juicy with a flaky crust. The fries were…read moretasty as well. The service was good and patient with my wife 20 questions. The restaurant was clean but a little run down.

Everything about my first time at hi five chicken, makes me want to rush back for a 2nd visit…read more The counter staff service was top notch, and considering the less than stellar location they are in, I was pleasantly surprised by the warm welcome I received. I ordered the home style chicken burger and jalapeño poppers, both which were made fresh to order. While I wanted the manager offered me a piece of their spicy chicken to try, it was perfectly seasoned and delicious. The restaurant was spotless and cleaned to a shine. My only hiccup, the music is way too loud for such a small space. I can't wait to come back

We pulled into the DQ as we where traveling on the highway and wanted a snack. We ordered a couple…read moredipped ice cream cones. There was a order taking a little time in front of us but we did not think too much of it, However when we got our cones they were half melted. I asked the staff member that served us and he just shrugged. I drove away not wanting to deal with it.

The best DQ in all the land. These 1 star ratings are far too harsh. Always treated great by the…read morestaff and the food has been tasty.

Fried Chicken Poutine was great Nicely agitated fries and…read morerich chicken gravy We also had a mexi chicken chimichanga which was really good as well!

The portions were huge but the flavors were a bit one dimensional. Everything was a bit soggy even…read morewhen made fresh. The chicken was well marinated though!

The ability to screw up this heavily with processed food is staggering!…read more My ability to even chance getting "food" from this A&W went from slim to nonexistent! Thanks for the lesson! Looking forward to not coming back!

The food is very good and the service is very my only complaint is the parking lot is a way to…read moreslippery in this very cold winter whether and it is a safety issue but otherwise things are all good.