As a local DoorDash delivery driver, I can say with plenty of experience that this is the SLOWEST fast food place in town. Every pickup I do is 10-15 minutes past my expected pickup time. And it is becoming all too common for the staff to snap and yell about how busy they are (in an empty restaurant) when a customer dares to ask, "about how much longer?" They just yelled at me for this after I'd been there for 15 minutes, and at another in-store customer who was already waiting when I arrived. There are plenty of good chicken places in town with excellent service. I recommend you try one of those! (And if you DoorDash from here, don't worry. I won't be the one delivering this store any more.) read more

The absolute worst food I have ever paid for. 4 warmed over hard chicken tenders and a hard biscuit. Got this to go and didn't discover how bad it was until I got home. I'll accept giving them a one because the potatoes were at least warm! This KFC is not even close to their competitors, I.e., Popeyes, Golden Chick and Chic Fil A! read more

The food is amazing and the employees are so nice. And special thanks to Charles Harris who helped me out so much and gave me great service.

Service was very slow for my order. The speed of service can be improved upon by a large margin.

My wife went to mount pleasant KFC and it took a while to get her called in order to go They were out of Cole slaw and the ckn was cooked on old grease. This seems to be a on going thing .it was the same thing 3 weeks ago. No more for me read more

The ladies dont know anything about their product i asked to change a meal to a certain chicken they serve she had no idea and made it apparent at the drive thru she said we dont serve it but i had just ordered the day before PLEASE STOP HIRING THESE YOUNG RUDE KIDS IF THEY DONT NEED A JOB AND JUST WANT ONE ITS PRETTY USELESS HIRING THEM read more

We went there yesterday. No customers at all in the store. That should be the first clue it's not good. I stood at the counter for 8 minutes waiting on someone to come up and take the order. At least 4 employees saw me there and just looked away and kept walking. The girl in drive-through kept looking at me as she was leaning on the counter doing nothing. I was loudly asking someone to come up and take care of business. After 8 minutes, I said rather loudly "Obviously they don't want any business because it's easier to stand there doing nothing". Didn't get as much as a blinked eye at that comment. We walked out and went across the street to Schlotzskys. read more

I came through the drive through. I ordered crispy chicken. I drove off then looked in the box. It was the original recipe. It was so greasy that grease ran down my hand. I've never had chicken this greasy before. Was very disappointed. read more

A bit to grease. Fast service Forgot to order extra crispy Clean drive up and parking lot Fast walk in grab order walk out

Great service, excellent quality chicken. Jacori and Perry were courteous and efficient!

Amazing customer service! It was a joy to order from this location, a place where people know how to have fun and brighter your day just by being them! Thank you for the laughs and smiles! You made our day read more

Absolutely TERRIBLE service. We were the only ones there or in the drive through. After ordering and paying we were asked to pull up and wait. We waited so long for ONE combo meal that we reversed back up to the window. We were told that due to the 90 sec rule we needed to move or the employee would have to take a 7am call from corporate. We did once again and then were yelled at to scoot farther up bc he may have another customer. We let him know we would contact the manager at which point he hollered back, "I am the manager!" We decided to just leave after that. Not worth the craziness. Too bad we had already paid and didn't get our money back. read more

This place used to be do good. They used to have a buffet ya'll! Now the staff is rude and takes long time to even take an order. Talked with a manager or owner (older white guy) who seemed like he could care less. Unfortunately it's just gone downhill read more

This is as pathetic as it gets. KFC is pretty Ugh, to begin with, but this particular restaurant just doesn't seem to get it right at any time I have ever been in there. It's a toss up between them and Taco Bell on the don't give a damn award. They just don't seem to care if you come in or not. Poor poor service. The chicken pot pie is pretty damn tasty I have to say. That is if they ever have any ready. read more

I visited this restaurant last month and upon placing my order, I requested fresh tenders (cooked at the time I placed my order). However, instead of fresh tenders, I received some that had been previously cooked and had obviously been sitting awhile, as they were lukewarm and dry when I bit into one. I drove around to the drive thru and told the cashier that I requested fresh tenders. He responded by saying "All the food is fresh." I told him I didn't want the tenders and he refused to take them back. I asked for a refund and he stated "I'm not given any money back." I requested a manager, who apologized immediately and provided me with fresh tenders and potato wedges after I informed him of the cashier's poor customer service skills and lack of common courtesy. I revisited the restaurant last week at which time I requested fresh tenders and potato wedges. The same cashier held up the drive-thru talking to two young ladies in a car ahead of me AFTER he had given them their order. I could hear him telling one of the young ladies to call & talk to him and that his name was on their receipt. Once he saw me at the window, he asked a coworker to take my money, which was fine because I didn't want to deal with him. Once I received my order, I opened the bag to inspect my food. This guy comes to the window and says - "Can you move 'cause you holding up my line". This guy was sweating profusely, was wearing a fake set up gold teeth that were about to fall out of his mouth, and had the audacity to say I was holding up the line while making sure my food was acceptable. This was the same guy who held up the line asking someone to call him at his place of employment. I told him I wasn't moving my vehicle until I examined my food. He says "You can do that somewhere else." I told him instead of worrying about me he should be more concerned with his personal hygiene due to his neck and the upper part of his chest being covered with sweat, which in my opinion is insanitary due to the fact that he's working with food. His name is Tony, as it was printed on the receipt. Once I made it back home, I called the restaurant to inform the manager of this guy's unprofessional behavior. I requested to speak with a manager and someone hung the phone up. I called back and spoke with the so-called manager who paused when I asked for her name. She hesitated and then gave me a bogus name. My husband heard the conversation, gathered the KFC bag, and returned the food and was given a refund. He was upset, just like a was, that I had to put up with nonsense all because I requested my food be cooked upon order. I will NEVER return to this restaurant and neither will my friends are family. In addition, I was telling a co-worker about my experience at KFC & he was like, "Oh, I only went to KFC once since we moved here. I saw a roach when I took my wife and son to the buffet and we never went back. I showed the roach to an employee and even though the roach was killed, I just couldn't sit there and eat thinking maybe there were more." WOW KFC! A roach and an unprofessional, rude, and sweaty cashier? read more

Unlike the other reviews, I assert my love for KFC, particularly this one. Anyone who is willing to offer a buffet of fried chicken, mashed potatoes, and some scrumdidlylicious biscuits to a person like me has my respect. In addition to the concept of a KFC buffet being brilliant, the staff was very kind and brought us out an entire plate of grilled chicken just for us per request. I would highly recommend this location and can not wait to try the KFC Cheetos Chicken Sandwich on my next visit. read more

Incompetent. I order (2) 5# boxes after having to get someone's attention in the drive-thru. Neither order is correct when I get home. Staff has no desire to please or take pride in what they do. Highly dissatisfied. read more

Arrived at 11;30 to beat the lunch rush so that I might be able to get at least one grilled chicken breast and was told they were out. How are you out at 11:30 on a buffet. The only thing I got was an attitude and the suggestion that I talk to the cook. Exact words "If I had a breast, I'd put it out here - we're out, you need to talk to the cook". This isn't the first time I've gotten an attitude from this particular employee, but you can rest assured its the last time. read more