Ordered 2 2 piece meals, it was around 6:20, at which time we were told it would be a 20 minute wait for chicken, at 6:55 I waited back in line to see how much longer it would and while waiting in line, I watched the drive thru side grabbing the chicken and pushing it out the window while we continued to wait, when someone finally asked what I was waiting on, I told her and expressed if they couldn't fix 2 2 piece meals, I wanted my money back, at which time she got visibly upset and started making excuses, at which time I told her to give my money back, that we would go somewhere else. This is the 2nd time in about a month that this has happened, we left and went next door to Long John Silvers and was served in less than 5 minutes,, and they brought it to the table. I'LL NEVER go back to the Rogersville Tn KFC,. I'd give them a 0 if it was an option. read more