Understaffed I walked into KFC behind another couple and we stood at the register for what seemed several minutes before anyone acknowledged our presence. There were also people in the mobile line that were being ignored. A few people had come in behind me only to leave. When someone finally stopped by it was to speak to us as a group, telling us they were understaffed and there would be a wait to get our food. She said they had 3 full screens of orders and only 2 people. We left. No food, no stars. read more

Driven over there only to find the drive up window closed due to road repair. I am handicapped so it is a problem.

I waited for 17 minutes in the drive thru !!! Needless to say when the guy on the mic said "yes ma'am, I'm still waiting on a customer at the woo doe".... I'm out! No chicken is worth a 20 minute wait at a DRIVE THRU!!!!! read more

I don't know how this location is still open? I've been coming here for over a year because I live down the street and a bunch of times (10-12pm in the morning!) they just close the doors to avoid having customers place orders. Other times I literally had to leave because they don't come up to the register to avoid receiving new orders. Other times when there is someone at the register, the first thing they say is a long list of stuff they are out of (again to discourage you from placing an order). This location is ridiculous. read more

I don't no how they stay in business you can't rely on them to have chicken to feed your family when you go.....and that's all they sell..... like today they had no white meat chicken...... legs and thighs! And it's not like you could wait until they fry more, they had no white meat , who's reviewing the orders from the company! read more

The drive thru lady that is currently working is so amazing and sweet and so smiley! I wasn't having the best day when i decided to grab KFC.. but after dealing with the drive thru lady and her smile... my day is better. Thank you read more

Very rarely do I ever leave a review but I had to for this one. I placed a mobile order for a nugget meal with fries, wedges, a drink, and the potato poppers. The store was out of nuggets, wedges, fries, and tenders and could not complete a refund or exchange in store. I had to call the number they provided and talk to their customer service team in order for them to process a refund. Wasted not only my time coming to the store, but also time after just to get my money back. read more

Worst KFC on the planet!! This is the 3rd, and last, time I have not been able to get what I ordered online or drive thru!!! 6 pm on Sunday all 3 times, no extra crispy or no white meat!! At 6 pm on a Sunday!?!? Are you kidding?!?! I tried to call before I left to pick up my food, but they don't answer the phone!!! When I asked at the drive thru, why don't you answer your phone? I was told they were under staffed!!! This franchisee needs to get their act together!!! read more

Very, very bad location. 11:30am - only limited amount of dark meat ready. Only allowed 8 pcs. 30min wait for white meat. NO fries, NO slaw, No green beans or NO biscuits. Excuse is that the truck hasn't made any deliveries in a while. Place was very dirty. read more

Greasy expensive and stale pieces of chicken are weird looking at super small ! The customer service and staff is the same as their chicken ! If that's what they're really selling Check out the Google reviews too ! Horrible! I agree with other reviewers on here and on Google they need A HEALTH DEPARTMENT INSPECTION STAT!!! CORPORATE read more

Ordered using app -12pc original and 36 piece nuggets. So not even lunch rush. Order was placed at 1:28pm. Time for order to complete was listed as 1:50pm. Got there by 1:55pm and was told it would be another 25min. Was a total of 1 hr. They did at least give me a "free" drink. read more

This KFC continues to go down hill ! Tried to order hot honey chicken today they told me it has been discontinued?? However, their signs still all over showing hot honey chicken. I ended up getting a chicken sandwich and it was terrible! Small chicken and tough not to mention it was cold. I am done with KFC. I'll take my business to Popeyes from now on! read more

Just picked up an 8 piece box. Waited almost 25 minutes for the crew to pull together the order and it ends up being the GREASIEST chicken I've ever seen! Bottom of the box was literally covered with grease to the point the bottom of the box was coming apart. Never again! PS - ended up throwing away 3 pieces as unedible! read more

KFC - Chicken Wings Near Me - Sarasota, Florida

12 piece chicken bucket with seven (7) undersized wings, 1 (one) drumstick and 4 (four) breasts All for $35. So much for smoke and mirrors. Shame on me for not watching read more

I purchased a bowl and 1 wing today. I'm not able to get take out often. I have NEVER seen a "wing" SO small! $2.99 for this wing from apparently a "midget" chicken. Atrocious. read more

KFC - The size for comparison of the bone on the right, was 1 3/4"! - Chicken Wings Near Me - Sarasota, Florida

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Took 2 minutes to get a greeting. When I said hello? I was greeted with thank you for choosing kfc. Give me one moment I'm doing something. The cash out was fine. Got home and I'm missing the biscuits I ordered a la carte. Went back. The person that assisted me stomped over to me, said what, I explained the situation, she said ok. No apology, no let me fix that, she just stomped away, grabbed my missing items (no gloves) and halfway tossed the bag at me. The drive through was super slow while I was waiting to order. But there were 3 EMPLOYEES IN THE LOBBY, on break, but being rather disrespectful. At least from my pov they were. The chicken thighs were so small they may as well have been wings. There was so much grease it practically dripped off. read more

KFC - Smallest thigh I've ever seen - Chicken Wings Near Me - Sarasota, Florida

The second time I've been down here in the area and the last time (3 months ago) this place was terrible, over priced, order totally screwed up and not given what was promised and attitude of manager was in the toilet Here I am 3 months later and it's still the same!!!!! Never again!! Too many other places to eat than their overpriced food and crappy service and attitude wish there negative stars to post read more

I'm a KFC customer and have been since 1965. I also used to work for them when I was in high school for 5 years or more. I love KFC . Since I moved here in 2012 I've been going to FFC on Bee Ridge. It's not consistent. Sometimes its ok and sometimes it horrible! I'm wondering why? The coleslaw is so disappointing. It's always been my family's favorite! It's so dry! What happened to that wonderful creamy coleslaw everyone raved about????? Please ! Im sure they haven't changed the recipe. What's wrong! read more

This will be the last time I try to order food from the KFC on Bee Ridge. The young staff there has no manners, no work ethic and no supervision. They only wait on the customers when they feel like it. They are outright disrespectful. The drive thru line is ridiculously long. I was the only person inside the store and no one was around to wait on anyone. I could clearly hear two staff members arguing in the back. There was no one cooking or filling any orders. After several minutes I just left. 2 weeks ago I went there for the first time and stood there for several minutes while the staff intentionally ignored me and just stood around talking. If there is a store manager there, he or she isn't doing a good job. Stay away. It's not worth the aggravation. read more

Wish I could give a halve star. I'm not sure how this place is open still. over 30 minute wait for two meals, wasn't even that busy. Needs new management. read more

They forgot an item for my order and then took over 40 minutes to make didn't even start making it until I pointed out that im missing part of the order and halfway through asking me if its ok to not use all the ingredients, no i want the order that I asked for and they didn't even cook it correctly read more

Absolutely ridiculous the drive through wait when they have no customers in the lobby because it remains closed 15 min trapped in the same spot blocked in manager should be ashamed at 8pm on a sat night and out of original breasts? Come on read more

KFC - Sitting trapped for 15 min in the same spot - Chicken Wings Near Me - Sarasota, Florida

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This food is not the same it used to be flavorful and crunchy but recently it has gone bland make the chicken better and I will give 4 star review because I saw a and it doesn't deserve a five star review read more

Hadn't been for a while but when I went back it was possibly the worst meal I have ever had. Dried up overcooked chicken sandwich. Their bowl is a joke. Full of grease, very small amount of potatoes and 4 overcooked and burnt nuggets. Not enough gravy to cover even the smallest portion. If I never go back it will be too soon. If you want some really good chicken go the extra mile and head to PDQ.. read more

Good food, very understanding workers very polite, the girl with the piercing definitely needs a raise she was the best person behind the counter very on point an seemed like she was constantly 2steps ahead also looked like she was the only one who cared about her job an thanks to her doing so well I'm definitely going back!! thank you read more

Chicken is crispy and still tastes like it did when I was a kid. This location recently had a huge remodel and it looks clean and inviting. The food is fresh and the portions to pricing are fantastic. My main issue is that it is understaffed and always has a wait of over 15 minutes from point of ordering to getting your food. The staff tries but it is not happening. Plus, they seem to be out of plates, sauces often. Why is that? I do not mind waiting for dinner so that's all I will go here for. Unfortunately, I do not have the luxury to sit around for half an hour to get my food, eat and drive back to work. I will come back in a couple of weeks and see if it has improved. read more

. waited 10 min. by the drive thru to order nobody even said anything so I drove to the window finally princess shows up what you want lol I said 8 pcs family size super crispy. Ok dra I've by the curb and wait. 10 min later nim come I swear he look loke he was sleeping on the street. And brought me a food $32 later so I drove home not crispy looks like I ordered from Popeyes. !!! Taste like shit !!!! Never again !!!! read more

Look .. this place doesn't know what good costumer service is, everyone in there has an attitude, okay so that's that but then the food .. I ordered a meal that came with mashed potatoes .. as I'm eating it I notice it was grainy and dry in the inside .. disgusting and a waste of money .. honestly close this down for good or fix the issue asap cause this is bs don't recommend this place at all read more

KFC - Chicken Wings Near Me - Sarasota, Florida

This is the best KFC I've been to since moving to Florida. I've ordered take out four times from this location, and everything has been on point during each visit. The staff is friendly, and you can tell they take pride in serving food, which is refreshing as a customer. Plus the food tasts great. The chicken at this location is very tender. Kudos to this the team at this KFC, please keep up the great work. read more

bad bad bad uneatable i live 25 miles away didn't check at store black dried out crap read more

This place sucks. Extra small tenders. Extra dry chicken. Pretty sure it was cooked a month ago. Hoping to God I don't get sick tonight. Pray for me. read more

As KFC goes this one's a keeper. Kudos to Savannah who was the friendless server ever. I liked the double down but only with coleslaw. The chicken was outstanding. Biscuits a little dry, but the coleslaw was great. 4 * because of the great service by Savannah read more

Just went thru the drive thru at 6:10 pm. No one in front of me and I had to wait about 5 minutes for my order, which I found to be wrong when I got home. I ordered a 3-piece meal, dark meat, original recipe. I received 2 pieces. Someone owes me $4. The chicken was not fresh, so not sure why it took 5 minutes for my order. This store should close. Period. read more

Rude restaurant. Complete turn off by their service. Ordered a meal and they didn't have coleslaw, but the way the cashier changed her mind and made a lie that "they were running out". I knew it was complete bs. Also picking up my order asked to get honey mustard sauce and manager marry said she would have to charge me.. seriously you going to make me go stay in line so you can charge me 25 cents for a sauce that should could come with my meal in the first place..look if you hate your job, please please go find something that's suits you read more

We always eat at this location but usually go through the drive thru, tonight my husband had an hour break so we decided to eat inside and that was a big mistake. It was about 8:15 pm There was one cashier in the front and about 5 people in the back we waited about 15 minutes before our order was taken, my husband decided to go use the restroom and it was filthy and stunk, there was a dead cockroach in the corner. My husband asked the cashier if there was a manager available and she hesitated and said there was but he was busy. My husband showed her a picture of the cockroach and bathroom and suggested she get the manager which she did and someone did eventually go clean up the roach but not the rest of the bathroom. My daughter ordered the chicken breast fill up and got a 2 piece thigh and drumstick instead. As we sat at our table and started to look around we noticed that the fake plants were coated in dust and the walls and floors were filthy. Our days eating at this location are done. read more

KFC - Chicken Wings Near Me - Sarasota, Florida

OK, fair is fair. Yesterday I posted a not too favorable review of this KFC and it's chicken little's and potato wedges. That has not changed. I also posted that we had bought 2 chicken pot pies for dinner. I was worried and that I had a Plan B in place. Plan B is now Plan A for dinner tonight! The pot pies were delicious ! We have said for years that KFC had the best pot pies of any restaurant in town, and these were very good, and in retrospect, the staff was indeed very friendly and courteous, someone just had no idea when certain items should be tossed, and fresh stuff should be served ! And most of your commercials are still dumb !!! read more

This KFC has recently been remodeled and is clean and attractive. The food was fresh and hot. We ordered 6 pieces of original chicken. I asked for plates, but they did not have any - which I thought was odd. But the chicken was good. read more

Absolutely THE WORST KFC I have ever been to and I've been to KFC's in and out of the United States ! Chicken was terrible as were the sides. The restaurant itself is GROSS. Dirty floors, greasy glass on doors and employees (like Tyrone) that keep touching their nose and mouth while also touching your food. Do yourself a HUGE favor- Avoid this KFC and let it go out of business...you'll be doing the dining public a tremendous favor. read more

Waited 20 mins in drive-through placed my order and get to the window and told they do not accept blue face bills... Which should have been posted somewhere BEFORE I was stuck sitting in a line wasting gas read more

Disgusting. Every single time I have been there, the chicken has been horrible. Dried out, stall and far from fresh. Nothing like i remember from years ago back home. If this is representative of KFC in general, I dont see the company surviving. Go to publix for fried chicken. 1000% better!!! read more