Bad service Went to the drive through to pickup a mobile order and when I got home, I found my sides were only half filled, not even close to the fill line. Considering I ordered an 8 PC family meal for $23, feels disrespectful to have only partially filled sides. Especially when the large side retails for 6.79 each. At least have the decency to fill the bowl fully. Called customer support and they refused to refund the sides amount offering a meagar 500 loyalty points, barely anything. Popeyes will give you a full size side even though their price is cheaper... Chicken also wasn't the most fresh as it tasted greasy read more

KFC - Coleslaw and Mac cheese tiny portions - Fast Food Near Me - Streetsboro, Ohio

Just left the KFC in Streetsboro....the food was outstanding! ...hot and fresh! Even better than the food....the Staff!!! They need to be commended for their "service with a smile"...and know what a difference that it makes in the total experience! We WILL be back! read more

After placing an online order, I arrived at the store to find that it was closed. Probably not wise to place any orders here.

Placed a mobile order at 6pm on a weeknight.went to picked it up doors were locked went through drive thru they stated they were closed. When i asked how to get refund for my order i was verbally assaulted cussed at by the manager telling me to figure it out myself. Called corporate and nothing was done.only way to fix problem is for people to stop giving them business they will be forced to fix problem or shut down. They will never get my business ever again and i suggest anyone reading this do the same. Stand up for whats right , stop being complacent . Corporate machine doesnt care as long as you keep giving them your money read more

Absolutely disgusting food and equally disgusting service, especially at the drive-thru. I've given this place enough chances, I'm done with this crapshack. read more

Okay, your biscuit making machine was down. BUT, you didn't tell me that when I ordered, or at the window, or when you delivered the order to my car in the parking lot. No, you waited until I called, after getting home from an hour long round trip, and I discovered the biscuits missing and I called in. Then I got what has become the typical American customer service response: OK...sorry... May I suggest (upon placing my order): 1) Sorry, our biscuit maker is down, would you like another side dish? 2) Sorry, our biscuit maker is down, we're going to take $2, or whatever, off your Bill. I might add that when we went to the window, it was total confusion. The order wasn't accurate and the receipt didn't reflect our order. When I returned the receipt to the worker, she sad, "Oh we just push random buttons..." fortunately, the total was correct. Maybe I'll try a different store, or since it is also about an equal distance, I might just have pizza. read more

As much as I appreciate the food, the service is really starting to aggravate me because every Door Dash order I have delivered from this location always is missing something from my order. So far every order I've ordered the combos, and every time they never give me the drink. I ordered the bacon and cheese chicken sandwich combo which comes with fries and a drink of my choice and I selected Dr. Pepper this time. On top of the combo, I ordered a 12 piece chicken nuggets and a large thing of fries, and extra dipping sauces. Got everything else, but my drink. And it seems like my fries are lacking a bit so I think they need to be making sure everything is in the bag SEALED and ready to go BEFORE they give it to the door dash delivery driver. read more

Paid 60 dollars for burnt chicken and biscuits chicken was cooked in old oil food quality is horrible do yourself a favor choose a different restaurant.will never go back!!!!!!!!!! I can't give a rating because there isn't a zero to use!!!! read more

Out of everything that the chain promises. They usually forget everything you ask for. Overpriced and uncoordinated staff. Terrible experience. I go to alternative places for chicken now until they get their act together(never). read more

KFC are you serious. I ordered the chicken strips with fries KFC sauce and a lemonade. You could tell just by looking that they were old and dried out and hard as a rock. No flavor at all I need to stay away from that place! read more

The FOOD is standard KFC which I enjoy, however the service seems inattentive. My last 2 visits in the drive thru I've tried to get simple 1 person chicken dinners with "Fries and Cole Slaw" - pretty standard. First time I got mashed potatoes & gravy instead of fries; not terrible so I ate them as I was already at home. 2nd time I simply JUST got the Cole Slaw with NO other side dish. So I've tried twice to get the new "colonel seasoned fries" and been unsuccesful - PLUS I overpaid since I didn't get a side item I was charged. SO CHECK YOUR ORDER BEFORE PULLING OUT OF DRIVETHRU - even though it as slow as molasses. BTW: I answered the survey, specified my issue, and said "please contact me" after 2nd incident - so far, 5 weeks later, NOTHING. Caveat Emptor. read more

My husband and I went after a night of Dashing. I got the 3 piece tenders combo. Replaced the fries for mashed potatoes. My husband got original dark 3 piece combo. We also orders 3 extra biscuits and a large gravy. The lady read the order back over the speaker. Then when I pulled up the young guy read it back to me. I paid and we went on our way. We got home my tenders was crispy but so crispy they had NO meat. We was missing our large gravy. Also my husband got mixed meat when he ordered dark meat. We will not be going back. read more

Came at 7:20pm Unaware new closing time is 7:30pm This is first time I've ever noticed that mashed potatoes are "instant" they were horrible! Used to be my favorite item with gravy. Won't ever come back except to get coleslaw. Chicken tasted like it sat in grease and under heat lamps for hours. read more

I went to the drive-through at the Streetsboro location and ordered the Ultimate Barbecue Chicken sandwich. The entire thing was cold. The bun, the chicken itself, the greasy bacon and the cheese wasn't even melted. As if that wasn't bad enough, the yourg woman who took my order said they were all out of barbecue sauce. I proceeded with the order, expecting the sandwich to be warm and delicious because I have barbecue sauce at home. Nah! I won't be going back there -- ever. read more

KFC are always so wildly inconsistent between locations it's odd to find a place that messes up so little. Having eaten here many times they have only messed up my order once and honestly that's worthy of great praise for a KFC. read more

This place is the real deal when it comes to Chinese food.Lots of real chinese food like hot pots & lamb dish's

This is the worst KFC I've ever been to. The staff is unprofessional and rude, a couple of the employees have the classic tweaker twitches. I wouldn't trust food from here if I was starving. read more

We ordered a very large order Christmas Eve and it was perfect .On time ,hot, and delicious. It was our first time going there but we will be back .good job! read more

Order is wrong or missing something EVERY. SINGLE. TIME. Given them multiple chances to keep me as a customer, but I'm done going here.

How does the health department not close this place down. I've been here before when it was dirty but now it is amazingly filthy. I posted pictures of the men's bathroom. The grimiest door to get in, the urine all over the floor, the rusted out wall next to the urinal, the empty hand soap container which employees are required to wash their hands before returning to work. Just unbelievable. read more

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Pull up to drive thru at 1052. Waited 5 mins no one bothered to take my order. Hours state open till 11p. I get it it was close to closing. When I pulled around people just standing around. A little hard to wrap your mind around raising minimum wage to $15 when this is the type of service you receive. For KFC info. This was Friday night 9/13. Hoping someone looks into this. read more

I went in on an Wednesday night and ordered 10 Extra Crispy Bucket and waited almost and hour. Being frustrated and annoyed by the duration of my order I was very impressed by the manager and employees that were working that night. Especially the manager where he was very respectful and kind. That's why I gave them 4 stars instead of 1, so thank you and please continue this good service. read more

I can't address the inside of this KFC since I always go to the drive thru. I can say that their chicken (regular recipe) is great, always moist and tender. We normally get the the 2-pc. white meat, green beans, potatoes/gravy plus plus their legendary cole slaw. Everything is hot and tastes home made! So, if you like chicken, head up to the Streetsboro KFC...you can't go wrong! read more

Nasty place. I've seen cleaner rest areas. Soda scum across the counter. Out of forks. Smelly smoker employees. Layers of greasy scum on the front door. A black path of grease from the front door to the parking lot. Busted lights and cobwebs in all the windows. Frosted streaky windows. One wet napkin used to wipe down 10 tables. I think this place is going to put my Obamacare to the test in a few hours. read more

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Extremely enjoyable. I only go through the drive through, As I only come through after work, and I have to say, this kfc is rather alright. The inside doesn't seem to be the greatest, but that's not what I'm reviewing. I'm here to speak on my experience, and the food. I use to work at burger king(for a year) and I know that the quality of food gets lesser as the night goes on. But I've never had that experience here. Food is extremely tasty, they always have what I need. Staff is usually young people when I come through, so the service isn't top notch, But that doesn't bother me. I enjoy the food, the wait is relatively minimal, and the food always tastes like I expect it to. A+ drive through service! read more

Ugh this place is so infuriating! I have been here three times and the last time was the very first time they ever got my order right, but also the third time I had to wait 5+ minutes for my food. On top of that, I was given ELEVEN, count them, 11 packages of flatware to go with my 3-piece meal. I mean, I guess she thought I would need one fork for every napkin?? I don't know, it was odd, and now I feel all of this guilt about wasting plastic utensils. The other two times I've arrived home to the wrong food and one of the times they literally told me they were out of green beans. How is that even possible? This is also the only fast food place where I've ever been compelled to call their customer service WHILE I was in line. There were tons of kids roaming around in there (I was in the drive through) and only one poor girl was making any attempt to prepare my meal. Trust me, I had plenty of time to chat with the lady in Kentucky. I wish I could count on this place to get my order right every time as we really do like their grilled chicken and mashed potatoes (when we actually get them). read more

Took my order wrong. Told my to pull up and wait for the right things. 30 minutes later they told me they totally forgot it and I still got the wrong items. Never waste your time and money here. read more

I can't understand the negative reviews on this KFC. I can't speak for the dine in experience as I always pick up my order from the drive thru window. Every time I go there the original recipe and crispy chicken is always fresh, juicy, and tender. It's always a good experience for me whenever I pay them a visit. read more

The worst chicken i ever had. Burnt and cold. tasted like it was made two days ago. Never again!!

I order off door dash and got diarrhea and my dad too never ordering again plus it was messy my biscuit and potatoes were smash to death

Came here at 1pm on a Sunday and they were closed for "another 20minutes"..... since when are the KFC hours 120pm-10 pm? Also the dining room was closed with chairs up on tables from the night before? Why? read more

I agree with the other reviewers that say this place is nasty. It's dirty and needs a do-over. The lady who takes the drive thru orders is rude and unfriendly. The chicken is dripping grease and tasteless. The mashed potatoes are from a mix and not homemade. I wish we had a Popeye's closer or even a Mr. Chicken. read more

I don't come here often. It is the closest to my house at a 15 minute drive. It is clean, neat and customer service is great. I've never had a problem here and the food is excellent, considering it is fast food. read more

Went inside to order on a Saturday night since there were 4 cars in the drive thru. I stood at the counter watching 4 women fill drive thru orders for close to 10 minutes and nobody even said they would be right with me. Walked out and will never go back. read more

This use to be terrible but they have improved drastically. Fresh chicken, always hot and good. I have not had the bad experiences others have written about. read more

This place is dirty and the employees are lazy. This is my least favorite KFC around.

Prior to tonight, the last time I ate at a KFC was 5 years ago at the Barberton location before it closed down. I thought there was no way it could be as bad as it was then, where they had only two people working and it took 15 minutes to get our food. Well, this experience was pretty darn close. First off, the smell from the bathrooms near the front counter was absolutely nauseating. Pretty sure they hadn't cleaned in there for a few days. Next, it took 5 minutes of us waiting before they told us they were out of mac n' cheese. While waiting, we also noticed multiple pieces of dropped food clearly visible on the kitchen floor. I thought the quality of the food was okay, while my fiance said his original recipe was greasy. While we were eating, we heard someone in line being told that they were out of dark meat, and that it would be at least a half an hour before they had any. Seriously? It wasn't like it was the end of the night...it was 7:30. Needless to say, it will probably be another 5 years before I visit a KFC. read more