Make sure the food is not cold and small for 6 dollars just a super big wrap with no chicken read more

KFC - KFC TWISTER - Fast Food Near Me - Temple Hills, Maryland

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I ordered through UberEats at 8pm and was confused as why three drivers canceled my order. After texting my fourth driver for info, he said that they told him they didn't have chicken to complete my order (a four piece special featured on their website). Did they explain this to me? No Did they explain this to the drivers? Also No So, I wasted all that time waiting because Kentucky Fried CHICKEN had no chicken at 8pm on a Tuesday night. So unprofessional. Why are they open? read more

I just left this location and whoever the young black guy is working the drive thru. He is rude.He gave me attitude when I was asking about the status of my pickup order.When I approached the pickup window I asked if there was a straw in my bag and he shrugged his shoulders at me, without responding or making any eye contact with me. He doesn't need to be working there with that attitude. read more

This is the worst idc know to man and someone needs to contact corporate they will hand you stone cold chicken a hot sides and they close early when it says they close at 11 pm and they sit and listen to Ppl asking for help in the drive thru while ignoring them read more

worst employees, so rude, everyone had their earphones, not even trying yo help us, do no come here. ALL I WANT RESPECT, these people dont know clue about respect read more

Just plain ghetto. Went in instead of drive thru due to a long line. Let's just say I will never go into this place again

Go else where this place is the worst. The food is horrible and the staff is even worst. They should just shut it down. It's nasty dirty and I must say one of the worst customer experiences I've ever received. After waiting 3 minutes for someone to take my order as the employees walked around like they didn't see me, they got the order wrong and the employee had the nerve to act like I was bothering her. Here's the bonus my elderly father gets out the car because he has to use the restroom. He went to the door and it was locked, so I asked for the key and was told that someone has to let me in because it's for paying customers. I said well I just paid and he needs to go & she took her time. My father was saying please and he started to soil himself, so now she let's him in the bathroom still with an attitude. Yes, I called the manager and I see where her employees get their RUDE attitudes from. She had an attitude because I requested for my order to be corrected and a receipt and of course the printer was not working. I promise you I will never-ever go back to this location or any other locations again. The food was horrible as well. The chicken thighs was about the size of a 50 cent piece. SMH they need to do better. If people stop patronizing, just maybe they will improve on their customer service and the food that they serve customers. read more

Went thru the Drive Thru for a chicken sandwich . It's KFC , so I expected a wait. When I got there the cars were of course in the parking lot . Theresa , the lady taking orders was super energized and patient. She offered their deal, & told me to order when I was ready . I promise ya, the wait wasn't long ... order was correct . read more

This particular location advertises it's open until 11:00pm. However, it's only 9:53pm and once again there's no one here to take my order. I will not waste time or gas to support this establishment again. read more

My order was totally wrong. From now when I'm in the drive thru, I don't care if it takes me 30 minutes. I am going to check my order to make sure it is right. It is frustrating when you get home and not have what you ordered. It happens too many times with this KFC. Do BETTER! mvjones7@comcast.net read more

Five star rating is especially for Lisa at the window on Tuesday, March 16,2021. Up one driving to the voice box Lisa remained courteous as she listened attentively to my hesitation with my order. Nonetheless, when I ordered a similar meal she suggested another that would be cheaper with more items than I initially intended . I know first hand customer service can be challenging as I am a hostess. Lisa! Continue your due diligence you never know who's watching. read more

This spot is extremely slow, I ordered online and waited outside until its time for my pickup. Unfortunately both doors were locked and i had to wait another 45 mins for them to serve 7 people in drive thru. If you need food fast then don't waste your time here. read more

KFC - the back end of a white car - Fast Food Near Me - Temple Hills, Maryland

Worst kfc ever. U wait atleast 15 minutes for your food and when u get it it's wrong 90% of the time. No sauce when clearly u ordered twnders. No biscuits with your food although the picture of the meal says it comes with it, you've gotta pay extra for it. 10 tenders 1 sauce, pay for extra. No ice for your drink, this place continues to go down. So sad it's the only one on this side of town. Please bring back the old one on benning road, I'll even take the one that was on good hope road, smh. read more

KFC - Messy a$$ bag. Am I supposed to put this in my clean car? - Fast Food Near Me - Temple Hills, Maryland

If I could give 0 stars I would. This was the worst experience I have ever had at a KFC. I arrived around noon on 12/17/17. The store was only accepting the correct change and debt cards. The food was horrible and looked like it was saved from the day before. My biscuit was so hard it was ridiculous (see picture attached). Two females were working on the floor who looked like managers one at the drive through and the other on the front line. The one at the drive through at one point answered a personal call on the line and started fussing with someone on the phone. She asked why the person keep calling her about the other persons baby daddy. I couldn't believe it. She then went on the office and kept yelling. The other girl was very rude on the front line. Another customer took her food back and requested fresh food she had a nerve to roll her eyes at the one and get smart asking do you want another meal or your money back. The women was old enough to be her grandmother. She also keep threatening the staff advising them that they would lose their job if they didn't listen all in front of the customers. Also they only had the small cups. I have never gotten a small cup with my meal. Everyone in there was complaining. The guys on the line were ding a good job the two females need to be fired or retrained. I was really disgusted so much so that I had to write this review almost a week later. Please talk to your staff about the importance of providing great customer service and always showing professionalism. Both skills can be utilized throughout their career once they move on to other jobs. Please see the pictures attached you can look at the food and tell it's not fresh. Now this was noon on a Sunday. Why is the food not fresh if the store just opened. read more

KFC - Fast Food Near Me - Temple Hills, Maryland

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So anybody that knows me know I love to cook. So, as we were out shopping we decided to stop at the kfc in the Marlow Heights shopping center. First off the young man in the drive thru kept cutting my husband so no surprise they got our order wrong. I called asked for a manager and understand why he felt like it's alright to be rude because the young lady who is the manager was the same way. Then she says well I'm not going to argue with you save your food and bring it back next time. WTF, I will NEVER EVER PATRONIZE THIS PLACE AGAIN. read more

They are rarely open when they say that they will be, the customer service is horrible, and they didn't have anything that I need. Everything that I tried to order was not there. read more

Customer service is terrible , cashier at the drive threw at like she hated her job , was very rude when asking questions ,

This location is consistently horrible. I only go to this location because my husband likes KFC and this is the closet to us. He went today and his order was short two pieces of chicken. They consistently have a crowd of card in the drive thru and a line inside the store, so I am sure they may be overwhelmed. However, we all want what we pay for and they for sure cannot do the task. CLOSE THE ENTIRE STORE read more

Horrible service! Horrible food! Just all around bad.. I went to this KFC a little while ago and I completely forgot to post my experience. I ordered a chicken little miniature sandwich and thank God before I pulled off something told me to check the sandwich as I un-wrapped it I saw that there was a corner of mold on the side of the bread I gave it back to the employees immediately. I didn't get an apology or much of anything except my money back of course I also called the health department I have not heard anything from the health department just yet. Stay away from this kfc the service sucks the workers are rude very young no hospitality at all and definitely stay away from the food! read more

Cashier Carlita has great customer service, her smile and friendly attire could keep me coming back. She's extremely helpful, very outgoing, and very nice. Great job Carlita! read more

The only KFC in PG County that I have been to, on multiple occasions, without having to wait 20+ minutes. Like they understand how important it is to have the chicken ready at KFC. The guy even made recommendations for me to get the most for my money when I was ordering different options. I'm sure I looked like a crazy person triple checking my food when I pulled up astounded that my order was already ready. It's 7-10 minutes past the one by my house, but will save me 20 minutes waiting in line/drive thru. read more

Got in line ordered my food and when we got to cashier, she said we don't have any more grilled chicken. So we ordered original chicken and she went over to the cook and came back and said we don't have that either. Ordered a kids meal for my granddaughter and they gave her no napkins or fork . This was at 4:30 pm. The cashier rolled her eyes at me because I said it makes know sense that you run out this early in the evening. I don't know what is going on but corporate needs to investigate. read more

Didn't get my order right and raw chicken ticket number #4592 at 8:15 pm cashier kaila. I order a two pc combo a leg and breast gave two thigh one was raw my name is Howard number is 2403925721 . Ps I pay more for the breast and leg read more

Terrible experience this morning 9/15/18 at 10:45 am horrible customer service (Salena) I think that's what her name tag said was the bagger, and she consistently slam customers food in their bags so much so, that when I got home the mashed potatoes container had a hole in it, she was rude and evil, the manager watched her behavior and did nothing read more

It's been one of the worst experiences I've ever had. The temperature was colder then Outdoors on a cold winter's day at about at least 20 degrees inside, I know it's more like 45°. Customer service was worst than I've ever seen or experienced in my life. The owner needs to get on her job, take care your business, while you still have one, please. read more

My cashier (kaila) was really nice I wasn't sure what to order and she was very patient and helped me figure out what to get she kept a smile on her face the whole time her customer service was great will definitely come again read more

This is the WORST KFC, I've ever been to. I go to this one,twice a month,because it's 4 mins,from my home. They're always out of items etc.(napkins, straws, cups, sauce) They get the order WRONG every time smdh. You can't make this stuff up.The staff is rude and unprofessional. When you bring it to the management attention, their attitude is no better. Don't give the customers your attitude, we didn't pick the job for you read more

terrible customers service at drive thru, need to replace the person..never get this service in NW

Cashier had no change for a $10 bill when ordering a two meal. Trash can overflowing with trash. No wings in regular chicken. There was no line on the inside, but there were plenty of workers. No reason for the trash build up and no lids for cups and soda spillage around the soda machine. read more

At least can people get the order right to start off. Nope not at this place they choose to get it wrong every time and then half the time they are out off stuff it makes no sense. These places just don't care I had trouble at another kfc we are not expecting you all to be perfect but at least decent we are still spending money and for a fast food restaurant kfc is def not the cheapest. I do not recommend this place if you are really hungry just keep driving a little longer and find somewhere else to eat. They probably are out of what you want anyways. read more