lens marked area was scratchy dead cut. the staff would wipe it . say it looks good. 20 min later…read morescratchy fog dead car if pupil. took them back 3 times. finally gave up.. trashed that 450 $ approx... inexperienced tech!! and accusatory follow up with staff right upon entrance...Never been back and will not!!!

Such a wonderful place of business! I had the best care that I've ever had at an appointment. They…read morewere very thorough in their exam and they were so professional. I would recommend this place to all my friends and family. I am in the medical field as well, so I can greatly appreciate great customer service and the efficiency of a well run business!

Dr. Spicer is very professional and listens to concerns. The turnaround time is great! I highly…read morerecommend EnVision and Dr. Spicer.

I recently moved from Austin, Texas to the Maryville area. Moving from a high tech meca with 2…read moremillion people like Austin, I was a little concerned about finding state of the art eye care in my new home. My concerns were completely removed this morning after my first visit to EnVision. The people were well trained, efficient and very polite. The equipment was superior to what was the norm in Austin. Dr. Vines seemed as if I was his only patient. He was very good at what he does, but just as important he spent whatever time was needed to ensure that my vision was the best it could be. I am so happy to have a new home for eye care.

THE nicest doctors I've ever been to. So helpful and great for myself and my kids. Appointments are…read morealways quick and easy.

One of the best (if not the best) eye doctors I've ever been to! Dr. Thompson was extremely…read morefriendly and thorough in his exam. He explained a lot to me that other eye doctors haven't and was very knowledgeable. I feel so grateful to be living near such an amazing doctor! On top of that, everyone else in the office was extremely friendly and helpful.

Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

I have been to several eye care facilities in multiple states (PA, AZ, OH, and TN) and this was by…read morefar the best experience I've ever had. The staff were cordial and helpful and Dr. Best was very friendly, prompt, and informative. This facility also gets extra points for its COVID-19 precautions. This facility lives up to its name. Highly recommend.

Dr Cole the retina specialist is kind, professional and attentive to your comfort and pain. He is…read morealso prompt and generally on time with appointments! I highly recommend him!

Visited Eye Care Optical in Maryville looking for eyeglass frames and professional help since my…read moreprescription has some challenges when it comes to picking out correct frames for optimal vision. I had been having problems with glare and vision with my current glasses, even though the lens were correct prescription. Optician, Megan Bradley, was great! She explained how a different frame shape and anti-glare coating could make a great difference in my vision. She was very patient, informative, helpful and pleasant. I really appreciated her professionalism and expertise. I will certainly be using Eye Care Optical in the future and will recommend to everyone. Thanks, Megan Bradley!! Sandra Bond

This is for Dr. long specifically. Awesome in every way. 'bedside' manner, obvious professional…read moreskill and experience. Very very thorough exam on short notice. She's caring and has great communications skills, she took a very personal and genuine interest in my needs. I live in Lenoir City but I'll never go to another opthamologist again. I very highly recommend her and her entire staff.

Limited selection of glasses for men. Immediately pressured into purchasing a set of frames without…read morebeing provided my prescription from the doctor as required by the government. The lady "selling" me eye glasses stood next to me instead of allowing me space to look for myself. Additionally after review of what was a mistake purchase, I made a call to cancel my frames and requested a copy of my prescription. I was told under no certain circumstances could the prescriptions be emailed to me because of "HIPPA". Drove back to the eye doctor and requested a copy of my prescriptions. I was then only provided 1 of the 2 prescriptions... i had to go back in yet again to get the second prescription because they were trying to pull a fast one on me. As far as not being able to send my prescriptions electronically because of HIPPA the excuse doesn't seem valid to me because when I went in to physically pick them up all I told the front desk was my name. Wasn't even asked to see a drivers license or even check my date of birth. Doesn't sound very HIPPA compliant to me. Know your rights. Just because you see an eye doctor doesn't mean that you need to purchase frames from them especially when they have limited options. They should immediately provide you a copy of your prescription before ever trying to sell you on lenses and frames.

At 40+ Years I have been able to visit numerous doctors and this has to be the most amazing…read moreexperience I have had to date. I would recommend that anyone considering this doctor ABSOLUTELY choose somewhere else. This doctor came up with the wrong prescription, was unable to provide my glasses for over a month and when I asked about being provided the wrong prescription he got mad at me, started to throw a bit of a tantrum and hung up. That said there are numerous other eye doctors in the area that are capable of performing this work. There are high odds that this office will close soon given the complete lack of professionalism of the doctor. That said using the term doctor is a disservice to all of the actual doctors working hard at their profession. Once again I recommend that you DO NOT consider this doctor. If this is the only doctor within 50 miles then just drive out there. I would even consider flying to another state before I considered visiting.

Horrible! I went to this eye doctor back in May for a routine eye exam. I opted to a contact lens…read moreexams as well as a pair of glasses. After rummaging through the few, out dated frames, I finally was able to settle on one that would be ok. I was charged $150.00 for the contact lens exam and left with ONE pair of trial lenses. I was told to return in 7 days for a follow up and to pick up my glasses. That follow up appointment has yet to happen. The office hasn't been open since. I was given the wrong prescription of contacts and have yet to receive my glasses. I have made NUMEROUS attempts to make contact with these people via phone and in person, but have not success. I was able to stop the claim filed to my insurance company by these schmucks, but I have not been able to recoup my $150.00! The first red flag should of been the condition of this office! A complete disaster. STAY AWAY FROM THIS PLACE! I would give -1 if Yelp would allow it! I would like to know if this has happened to anyone else. Feel free to contact me, if so. There has got to be a way to stop this con artist. aburgess1121@gmail. com

The employees disrespected us because we were TENNCARE PATIENTS. And, the supervisor is absolute…read moreGARBAGE. we had to wait 10+ minutes to even talk to her. She was always avoiding what we were saying to her. All patients deserve to be treated with dignity and receive quality care, regardless of their insurance status. but they DO NOT CARE! The employees are garbage, they also dont keep up with optical center schedule date. AND the supervisor is trash. never coming back. i have found a actual place WAY better than this place.

Great location, awesome staff. Very professional and knowledgeable team. Went above and beyond for…read moremy 95 year old mother. Thank you to Yvette, Brittany, Kristen and Dr. Sarah for all you help!

They are competent providers but they overbook appointments. There is always a long wait. I was in…read morethe waiting room 20 minutes., and in the exam room for 11/2 hours.

I have been going to UES for 10 years and been very happy with all facets of their care. Want to…read morethank Melissa informing me of the bibles. I love my Lord Jesus and His word...so I will be sure to look for one tomorrow when O have my eye exam.

Absolutly terrible experience. I had a 9:20 appointment and at 10:40 I finally left. The…read moreplace opens at 8:30. How they can get that far behind in less than an hour is beyond me. I will not be returning.

This has been my long-time Optromist location. My recent visit will be the last. I ordered glasses…read moreon 5/27, it's now 7/25 and after multiple tries, The Eye Group just can't get anything right and still hasn't fulfilled their obligation. 1st try, they left off a key part of my prescription with the lens order and took another 1.5 weeks to get them right. 2nd order arrived also missing a key component of my prescription, sent back to the lab to correct. Now the fun. No one calls to let you know your glasses have arrived. You will just need to call and check. Since they couldn't get the second pair right I decided to take them someplace else and requested a refund and told them they could just keep the frames I brought just so I wouldn't have to go back to that store. I took my prescription to Walmart where the glasses were made in less time, they were correct on the 1st try AND Walmart called to let me know they were in and ready for pickup. $180 less than The Eye Group for the exact same prescription! More Eye Group missteps even after losing my business. The manager called to ask once again what I wanted to do with the glasses, now that they arrived with the correct lens. Once again I told her to donate, and throw away, whatever they wanted to do because I would not ever set foot in one of their locations ever again. She said I'm sorry and that they would ship them to me to make up for all the inconvenience. Shipping label was created on 7/13 but never shipped. Sealed the deal, The Eye Group has lost my business as well as anyone that asks me "where is a good place to get glasses?"