Unprofessional and not genuine employees. Sarah Or Ashley I'm guessing who is the optometrist or…read morecoordinator didn't even bother to come in and explain the process after finding out I had a baby last month. Which meant my vision had changed. They advised me to go to my own optometrist and get a exam. She sent in her front desk associate to explain the process and she handed me a folder, when I came out Ashley was just sitting up front on her phone with her cowboy boots looking cute. No wonder you have no customers.

Dr. Colby Stewart is the coolest and most easygoing doctor I have met. The procedure went…read moreflawlessly (as of 2 weeks after). Dr Stewart and his staff made me feel comfortable throughout my time at the clinic while also explaining clearly what to expect, and now I have better than 20/20 vision. I'm a student here in knoxville, 25, my eyes were -4ish. I found Tennessee lasik through researching different facilities for the most experienced doctor. It's my eyesight so I obviously wanted the best. I thought about making a trip to Nashville but after seeing the cost difference, and how they have the same top of the line equipment here in knox, as well as the amount of experience of Dr Stewart, I decided on Tennessee Lasik for the procedure. I would recommend Dr. Colby Stewart to everyone, but especially anyone who might be scared of having lasik done. The lasik procedure seems scary when researching but the staff truly did a great job. I have never had such a wonderful experience at any medical facility before now.

Dr Cole the retina specialist is kind, professional and attentive to your comfort and pain. He is…read morealso prompt and generally on time with appointments! I highly recommend him!

Visited Eye Care Optical in Maryville looking for eyeglass frames and professional help since my…read moreprescription has some challenges when it comes to picking out correct frames for optimal vision. I had been having problems with glare and vision with my current glasses, even though the lens were correct prescription. Optician, Megan Bradley, was great! She explained how a different frame shape and anti-glare coating could make a great difference in my vision. She was very patient, informative, helpful and pleasant. I really appreciated her professionalism and expertise. I will certainly be using Eye Care Optical in the future and will recommend to everyone. Thanks, Megan Bradley!! Sandra Bond

Limited selection of glasses for men. Immediately pressured into purchasing a set of frames without…read morebeing provided my prescription from the doctor as required by the government. The lady "selling" me eye glasses stood next to me instead of allowing me space to look for myself. Additionally after review of what was a mistake purchase, I made a call to cancel my frames and requested a copy of my prescription. I was told under no certain circumstances could the prescriptions be emailed to me because of "HIPPA". Drove back to the eye doctor and requested a copy of my prescriptions. I was then only provided 1 of the 2 prescriptions... i had to go back in yet again to get the second prescription because they were trying to pull a fast one on me. As far as not being able to send my prescriptions electronically because of HIPPA the excuse doesn't seem valid to me because when I went in to physically pick them up all I told the front desk was my name. Wasn't even asked to see a drivers license or even check my date of birth. Doesn't sound very HIPPA compliant to me. Know your rights. Just because you see an eye doctor doesn't mean that you need to purchase frames from them especially when they have limited options. They should immediately provide you a copy of your prescription before ever trying to sell you on lenses and frames.

Dr. Dix at Volunteer Eyecare is the best optometrist I have ever seen (pun intended)…read more I have an unusual prescription, thanks to astigmatism and monovision correction via LASIK surgery 20 years ago (which I would totally do all over again - life-changing, truly). Anyway, as I've gotten older, my vision has naturally deteriorated. I've been to other optometrists who have tried to give me corrective prescriptions (glasses and contacts) but they never seemed to get it quite right. I know there is an adjustment period anytime you get a new prescription but prior to my Volunteer Eyecare appointment, I would try to wear my "new" glasses for a week or two, but I always ended up back in the old ones. Dr. Dix gave me a thorough examination and talked with me extensively about my options. He was able to determine why prior O.D.'s had difficulty pinning down an optimal prescription, and he patiently answered all of my questions. The solution? One contact! One contact in my right eye has completely resolved most of my vision challenges. I still need glasses for computer work and reading smaller print, but for driving at night, reading road signs ahead, and seeing my neighbor down the street waving at me... I see these and so many other things clearly with the addition of just one contact. Perhaps there are other great eye doctors in Maryville, but I'll never know because I found the very best one for me.

I went in for an ordinary eye exam for my contact lenses. I didn't have any extra services. I…read moreprovided my current contact lens exam so they knew exactly what contacts I am wearing and all of the prescription information. I didn't even have my eyes dilated. They are IN NETWORK on my insurance. They charged me $45 that day, and today I received a bill for $150 more to be paid. The total charge for a standard eye exam for contact lenses was $483.00!!!!!! FOUR HUNDRED EIGHTY THREE!!! I have a $10 co-pay on an eye exam. And they have billed me $195. Thank goodness my insurance covered some of the charges. I can't imagine if I didn't have coverage! I must return to pick up my contacts and hopefully the new ones are correct. I can't imagine what I will be charged if I need an adjusted prescription! Once I am all set with contacts I will NEVER use this group again. My husband has also been a patient of this group in the past but will find a new provider for his exam this year. Unless cost is not a concern, I absolutely do NOT recommend this provider

Dr. Cunningham did cataract surgery on my left eye. That didn't work for me so I had to have Lasix…read moresurgery. Dr. Cunningham and 2 ladies came in the surgery room, Dr. Cunningham let on of the women do the Lasix surgery ended up getting a very bad infection in it so I had to go to the Dr every 3 days to see if it was getting well. I'm still having issues from the eye surgery it caused several issues that I deal with daily because of Dr. Cunningham negligence.

Dr. Michael Oswald is one of the kindest men I've ever met. His professionalism and interpersonal…read moreskills are very impressive. He is kind and presents in detail his findings during the exam. I hope to have him for the rest of my time.

Staff was super friendly, ophthalmologist was knowledgeable and gave us clear directions. Assistant…read moremade sure we were comfortable and cared for. Highly recommend!

Deceptive billing practices. Saw a doctor I always see and who was in the network. However…read moreWoolfson took over the practice. They took my insurance card at the visit and when I saw my insurance was denying the claim I called them and they told me don't worry that they were working on getting into the network. However the doctor I saw was in the network but billing went out as Woolfson so they billed me. What a scam.

This is definitely a "special" place for a PRK or LASIK surgery in 21st century. You won't see the…read moredoctors and laser machines here for laser surgery in normal days. They (doctors and machines) are all on the truck and traveling around in southeast USA. There are only a few empty rooms which David Smith share with them for "your surgery". Those rooms are only filled with equipment on the so-called surgery day. Before the surgery, you can see Woolfson once, he would give you a very brief examination and then tell you if you are suitable for PRK or LASIK (only these two). (their staff even doesn't know the new techniques which have been developed so far).(In other places, where the doctors are stationed in the city, they would give you more examinations before the surgery). Then on the surgery day, you would see him one more time. After that, you are left with David Smith. David Smith is just a ordinary doctor with a very limited knowledge on laser surgeries in Knoxville. This means if you have a problem, it is extremely difficult to see Woolfson. You would have many useless conversation with David Smith. (David Smith even said the lotemax would mess up your visions if you use it more than one month....) I told David Smith I need to see Woolfson from July of 2018, you know what? I was finally able to see him in December of 2018 after I asked them for refund. If not, I would not be able to see him forever...Woolfson is not visible after your surgery. They are traveling with the laser machine, such delicate machines are moving from time to time on their truck. If you have a problem after the surgery, Amy would not be as kind as the first time. Can you imagine that for my surgery here, even nobody told me to watch the red spot before the procedure....?????????? In the middle of the surgery, Jonathan stopped the laser and told me to focus on the red spot.....This is really ridiculous!! For him, it is just a surgery case using their cheap laser, for us, it is the entire life.... Can you imagine that after my second correction, I asked Woolfson if the thickness of my cornea is safe, he just said HOPE SO... David Smith is a good person but definitely not a good doctor on laser surgery. Jonathan Woolfson is kinda a good doctor but not a good person, he is rude and extremely difficult to meet again after your surgery. They are doctors and equipment on-the-wheel. Don't come to this place! See that truck?

Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

I have been to several eye care facilities in multiple states (PA, AZ, OH, and TN) and this was by…read morefar the best experience I've ever had. The staff were cordial and helpful and Dr. Best was very friendly, prompt, and informative. This facility also gets extra points for its COVID-19 precautions. This facility lives up to its name. Highly recommend.

As a first-time patient to this optometrist, I wasn't quite sure what to expect--but I was…read moreincredibly impressed from the moment I walked in. The eyeglass showroom is absolutely stunning, offering a wide variety of shapes, colors, and styles, including an impressive selection of designer frames and sunglasses. The staff were warm, welcoming, and worked together seamlessly like a well-coordinated team. Dr. Fry was not only professional and knowledgeable but also genuinely friendly and attentive. He took the time to answer all of my questions thoroughly and never made me feel rushed or like he was in a hurry to move on to the next patient. I was especially pleased to learn that Dr. Fry is capable of performing nearly all of the services an ophthalmologist can--aside from surgery--which gave me great confidence in the level of care I was receiving. The entire office was spotless, modern, and equipped with the latest technology, all of which appeared to be in excellent condition. I will absolutely be recommending Premier Eye Care and Dr. Fry to anyone in search of an exceptional optometrist!

Everyone is super friendly at Premier Eyecare, they make you feel at ease and don't pressure…read moreupsells to much like other places. It's clean and bright and they have a great selection of glasses and contacts. This will be my family's go-to place now for eye-care!

I'm not sure why my original review never posted. Dr. Tarr is very professional. I don't like the…read moreglasses sales pitch at the end so much, but they will give you a copy of your prescription if you ask for it and you can go online if your insurance is lacking, as mine is. The eye exams are always very thorough. I do agree with some on the other reviewers about the time sitting alone in a room waiting for the Doctor, but not enough to take away from the 5 star rating.

All the staff is extremely nice, but this office is EXTREMELY SLOW!! I am not sure what takes so…read morelong, we have had appts at 8a and didn't even check out till after 10a!! We sat in the room for over a hour before the provider even came in. We will use them if needed but will be searching for a new provider as well.

So glad we chose to come here for our exams. The staff was so friendly and quick. They also had a…read morereally nice selection of eye glasses and the process was so smooth. They even did a fitting when the glasses came in and made sure everything was just right. I would 100% recommend this place to anyone looking for a speedy and efficient eye exam!

This was my first visit here after relocating from Florida. The staff is very friendly and…read moreprofessional. The office is spotless, and they ensure that they keep the "dirty" pens separate from the "clean" ones, to help prevent the spread of COVID. Very good location and the exams are very thorough. I will definitely be back.