Dr. Banafshe has taken the time to work with me in order to bring my glucose levels into a healthy…read morerange so as to prepare me for surgery. I developed gestational diabetes back in 2004 and I have had a difficult time managing it. Dr. Banafshe is the first doctor to really listen to me and my concerns. He is very detail oriented and he takes as much time as needed to carefully evaluate the needs of his patients. He has helped me more than any doctor in the last 20 years and I am beyond grateful. I am now cleared for surgery and I am expecting great results due to his comprehensive care. Thank you to Dr. Banafshe and his Medical Team for all of their support and guidance. Best, Nicole S

Dr. Banafshe was amazing! He was kind, friendly & thorough. He made me feel comfortable &…read moreunderstood. All the staff were kind as well & barely waited. I had an ekg, blood & urine & xray plus the evaluation. I was in & out at a decent time & was seen earlier; I was early to my scheduled time.

They can make the appointment but they can't keep the appointment. Just sit and wait. Every time…read more Guess I'll be looking for a new doctor. LA has the worst doctors offices. It's too expensive to have the building lease so they overbook and the patient pays the price. Literally and figuratively.

I found this urgent care facility about 2 years ago and my first experience was great. Not a long…read morewait and the doctor was empathetic and listened to my concerns. However, my last 3 visits to this location - two for urgent care and once for a general check up were not great and I will be looking elsewhere for care now. On my most recent visit, I had cold symptoms, was asked to wait outside and they tested me for Covid, which came out positive. I was told I could not be seen in person and someone would reach out that day to do a virtual appointment. I was never contacted and by the next day my symptoms had become more severe. I called the office again, spoke with the doctor and then the meds she called in were sent to the wrong pharmacy. In June, I came to quickcare for a high fever for over 5 days that I couldn't control and upper respiratory symptoms. The nurse taking my vitals used a forehead thermometer and said my temperature was normal. I knew that wasn't correct, she tested again with the same result. When I saw the doctor she was pretty dismissive and only agreed to a chest x-ray and breathing treatment after hearing me cough. While doing the breathing treatment, she came back in and saw that I physically did not look well. She retested my temperature (I asked her to) and I was nearly 103. She then was much kinder and I received proper treatment. In probably the worst experience, I came to their office for an overall health exam with their general practitioner. Essentially, I have a mental disorder that cause me to do some repetitive behaviors. I explained to the doctor and he asked me to hold out my hand and then he proceeded to slap it and told me to "not do that anymore." He did this again at the end of the visit. Overall, the wait times are minimal, however, you need to be ready to advocate for yourself and risk things being overlooked. I understand the medical industry is strained. I've worked in medical before myself. However, these behaviors and oversights can't be overlooked.

Dr Richards is knowledgeabl and caring. He explains medicine in understandable terms and encourages…read morepatients to live a healthy lifestyle.

Dr. Richards is incredible. He explains everything in detail and answers all my questions…read more The staff is also amazingly friendly and well trained. I see Dr Richards for all my Healthcare needs.

I don't know what I'd do without Dr. Rieux!…read more She carefully monitors my health changes over the years, gets me appointments for any specialist, and same-day prescriptions and helped me get a much-needed surgery. I'm generally healthy and she still takes special attention to detail. Some of these low reviews seem less than balanced, and it's important to think about the expectations we place on doctors to intuit everything about our health and emotional state. Come to your doctor with details and questions, concerns about medications, family history and health goals, and realize that many of them on your side. (This info helps to weed out the bad practitioners, and after YEARS in her care, I believe Dr. Rieux is GOLDEN.)

Sometimes you win. Sometimes you lose. But when you always lose, that's a problem, and since MD…read moreRieux was my primary Dr. and is part of the Prospect Health Medical Group, I was losing consistently. Here's why.... In the course of the last few months after suffering from a litany of ailments ranging from a back and leg injury (due to a vehicular accident-not my fault) and a subsequent 7mm kidney stone, it became clear to me that neither MD Rieux nor her staff were in any position to really be of assistance-not really. Her personal follow up was poor, and she was rarely, if ever, in the office. In fact, there were days I would stop by and the entire half of her side of the front entrance reception (I guess she shares the building/floor with another physician) would be staffed by none other than Casper himself-and HE was alone. I believe she had the good fortune of being able to take not one, but two vacations within a two months' time frame-must be nice ha? Meanwhile, she/her office are referring me to physicians/urologists, etc who are not able or willing to be seen for months at a time-despite the urgency that was generated by the sciatica (back and leg injury) and or the kidney stone. If their immediate availability on schedule was not enough of a setback, their physical locations were nowhere close to my residence-we are talking like an hour or more away. So your losing on both ends with all of her referrals-all via Prospect Medical Group. What became clear here is that MD Rieux has her hands tied, and for that matter handcuffed, to a seemingly incompetent medical group, this one being that of Prospect Health Medical Group. Either way, it was time to move on and not just to another MD or Primary, but to another medical group altogether. Avoid Prospect Medical Group like the plague, and for that matter ANY MD who affiliates with or is a part of their medical group. Adios muchachos!

Dr Veretta Deorosan is kind and attentive, but when it comes to her staff if not her on the…read morebusiness end there is noything but INCOMPANTENCE at the highest level. Please do not choose this Dr. Unfortunate for many who experience this.

I am Dr. Verretta Deorosan new patient March 31,2026 together with my husband both of us were her…read morenew patients. She is calm, accomodating, and asked a lot of our prvious health issues. She's detailed and warm in taking to us her patients. She even asked about our present conditon on what we feel since our previous network is out of network with our insurance. It's a lot of choosing and looking for ke for the best accomodating doctor that i want to stay for longer period of time. She is concern about my medications since i am A1C and i a low with my medications and needed her attention for refills. I am totally surprised the fast action she did and refill some of my medicines that i needed most. Even my husbnad medication is being refilled too. I didnt't expect that fast. The doctor and the staffs are working hard to accomodate the needs of all of their patients. There are more to come. She's a doctor we can trust our lives right now. It's really hard to look for a doctor like her. It takes months for me to find her. I waited for this koment to be her patient and my prayers were answered. If you want her to be your doctor better see her in person. I am and my husband are both Asian. I am a retired Dentist and Chef and I am meticulous when it comes to doctors and medical attention. It is God's will to have found Dr. Verretta Deorosan. Thankful for her warmth acceptance and welcome for me and for my hubby as her new patients. And thankful for great job her staffs did.

Dr Mellman is a fine doctor, but I have had nothing but disagreements with the receptionist, who…read moredo not listen to the patient and want you to see the physician's assistant. Now I have found another doctor, as it became impossible to deal with the receptionist; I have been trying to get my medical records for 3 weeks, and as of today, I still don't any anything positive to say, they say they mailed the form, and I never received, I called again today, and she told me, it was mailed yesterday, I asked her if I can ask one question, she doesn't let you speak. She hang up on me twice. Doctor Mellman needs to hire someone who is respectful to the patients! I still don't have my records to go to a new doctor.

I drive 45 minutes to Dr. Mellman's office not because I like driving but because it is the most…read morecomfortable, pleasant, polite and efficient office I have ever seen. Both Dr. Mellman and Physician Assistant Rebecca Pestle are knowledgeable and, what is so important for me, act as my professional advisors, not bosses. They hear me out, check out my symptoms and complaints and kindly suggest the course of action. Today I had an additional pleasant experience, drawing blood, which I am normally terrified of. Nurse Angie made the ordeal painless and uneventful. (See attached photo). I can wholeheartedly recommend this office to anybody who wants to get kind and competent medical care.

My father, a senior citizen 74 has been a patient for Dr Mcdow over five years. He misdiagnosed my…read moredad with neuropathy when in actuality he has. Parkinson's disease I am very disappointed in the healthcare that he provided and I don't understand how you can sign a hypocritical oath that you would take care of your patients or at least let them know what they need to do if you don't know what to do and where they should go I just pray I love you have a getting a position that you get a better doctor than you were to my dad. God bless you.

Quality care that made it easy to get in for yearly physical and get in when I'm not feeling well,…read moreso I don't need to go to urgent care or the ER. I love that they are in network with my insurance and I really enjoy how much the female nurse practitioner listens to me and values my input about my own care. i'm so grateful that I found them after my primary care doctor closed their practice. My brother also goes here and has had a really good experience with them. I have a PPO insurance and my brother has an HMO and we were both able to receive care at this office which was amazing.

I love Dr. Leitner. He's been a wonderful doctor to my elderly mother and to me. He specializes in…read morepulmonology which is great for patients with asthma. I go into his office for my annual check-ups, and I don't get sent to LabCorp or such, because the bloodwork gets drawn in the examination room. He also has an ekg machine in the exam room which is part of the annual check-up. He's been patient with me, and never turns me away when I have a concern. Even during the pandemic, I could still get in to see him twice for issues unrelated to Covid-19. I never have to wait when I arrive, because they seem to time the patients just right. He can also be paged outside of office hours. I find him to be very understanding and knowledgeable, and so do a handful of centenarian patients that he has. I like his Hungarian accent too!

The Doctor was very knowledgeable and helpful. The nurses and other staff were very kind and…read morepatient as well. Easy parking right inside the building (not free or validated - only validated with a paid prescription at the pharmacy downstairs). Not a bad wait time either

I think this is a multidisciplinary office with several doctors on staff. I've been here and they…read moresee many many many patients in a single day. I had a work injury and this is where my attorney sent me to. I had severe neck and lower back pain with some tingling in my legs and arms. I got some relief from PT, but it didn't resolve like I was pre-injury. It was a continuous trauma type injury or CT for short. Parking here is easy and free. You park in the back. I appreciate all the help I could get. I am waiting for a referral out to another specialist for further treatment.

Dr. Pachtman is awesome. He is one of the few doctors left that will actually take time for you…read more When my husband was sick, he called us after hours three days in-a-row to check on him. He did the same with me when I thought I was having trouble breathing. He has done the same with two of our very good friends. We would recommend him to anyone looking for an internal medicine doctor!!!

Ever since moving to West LA I've been looking for a great doctor to assign as my PCP. Lucky for me…read moreI was able to find Dr. Ko at the recommendation of a friend and through online research. My entire experience during my visit today was A++ The staff at UCLA Health West Washington is awesome. Everyone at the receptionist desk was friendly and made the checkin process very simple. Helen, the nurse who took my blood was funny, interactive, and really took care of me when drawing blood - probably the best experience I've ever had with drawing blood. Dr. Ko was direct, very professional, and very thorough. I felt very comfortable talking to Dr. Ko about my health and look forward to many years of relying on her to manage my health. Another great thing about this UCLA Health location is that they actually have a parking lot which is free. 5 stars in my book and I'm really glad that we still have medical offices here in LA that don't only look for famous patients in the film industry (hint: read my other review of another medical office)

I like the people here and wish I could give a better rating but... Buyer Beware UCLA health…read morebilling. Beware the "convenience" of the video visit. The $500 for 5 minutes call. The convenience is all for UCLA. They will charge you for an in-office visit. Additionally, if the video call is 5 minutes, they will also use a 20-29 minute in office visit code, which is their minimum charge per the billing rep. Potentially understandable if a semi-complex medical question and semi-complex medical files. That means if you have an HDHP that is $500 for a 5min phone call to ask if a common medication may be right for you. I emailed to ask for advice and they say, oh ok, let's get a video appointment. Did I know I will be charged? Yes. Did I think it would be more like $200? Yes. Was it? No. No matter how many times I asked them if this was correct after I got the bill. Did I pay it? Unfortunately, yes. Lesson learned and hopefully this review is a lesson for UCLA office to make it very clear to advise patients that a Video Visit will be charged as an in-office visit. At least offer the cheaper phone call consult. Also, 500 for an in office visit is also exorbitant. Anyways... PS. Also, beware of hidden charges for an annual visit. They tried to charge $100 for a portion of the annual screening that should havr been covered under preventive care or something they did not do (extra consultation). They force you to spend an hour with billing to get them to waive it and you have to research and explain why they made a mistake.