Dr. Sumina is very caring and knowledgeable. She spends appropriate amount of time with me to explain my condition. The office is very accommodating and takes an extra step in providing care. I feel taken care off and seen. read more

Caring, loving, understanding will go the extra mile for you. Care quality is outstanding.

I love Dr. Sumina! She takes the time to listen to me and is very thorough and detailed when I have an appt with her!

Worst doctor ever I know I've had several And she is evil the worst of the worst Under her "care" I went from have some pain chronic (that I later found out was just stretching lactic acidosis build up from being an ex athlete) to looking for wheelchairs She treated me as a number for 3 years didn't accomplish anything but getting ALL HER SPECIALIST paid. It's a huge racket, I'm all for private doctors who actually CARE! I'm also for education and science as well as doctors who utilize this. One day I came in to get just a parking plaque and she left without anything! I literally had to chase her down the hallway. Then she ended giving me a shower chair and some bs arm bar I still can't install 4 years later nor do I need to because I got OFF HER DRUGS and saw a real doctor and got real help! Real physical therapy... that I asked for and said worked for three years with sumina. My new doctor gave me physical therapy first visit! After three years she finally told me about the "East/west center" UCLA has where you can get free chiropractic and acupuncture angler she knew I'd been paying on my own twice a week... wtf now I didn't even live in the area but before I was RIGHT DOWN THE STREET. Her lack of caring put me on drugs made me bed ridden and loose the use of my lower body. I was thinking assisted suicide would be my only option. I lost years with my son and thought being with an abuser was my only options since I couldn't move. (She saw the abuse first had by the way and did nothing) Yet now here I am healthy, a health and wellness life coach who plays hockey!!! Yeah Sumina you took years away from me and my son... I can't get those years back and I won't change my review only edit as I think of more to add And if there was any way I could get her for medical malpractice I would but doctors have used that up too much and I can clearly see why... The pills she gave me was just repackaged Neurontin which I have been known to not react well with in my charted notes on the first day of meeting. The second I said I don't want pills and do things naturally she rolled her eyes sat back in her chair and really stopped caring. She sent me to a new specialist every other week who all fat paid to tell me nothing was wrong. Since educating myself on the pills the FDA And how doctors are not even taught nutrition science (8 hours out of 8 years) I learned that doctors like her out on a fake smile as long as they can get the insurance money out of you. Time their visits to 15mins tops and get paid. Here's a pill. Call me for another one. That's it. No thank you! It's clearly about money and kick backs not health CARE The office is poorly ran And after three different sets of X-rays they couldn't get a "clear picture" seriously you're UCLA do better! read more

Beware this office up charges during visits for services they never provide. Had my preventative exam and during routine evaluation of my neck I mentioned I do have neck pain because I work at a computer for work. And too my surprise I was billed nearly $300 because the office billed a with cervical/spine diagnosis. Very interesting! I didn't know I was a neck patient. I walked out of the appointment with no idea the physician was not billing a preventative visit only. Although no medical discussion transpired or neck/back treatment or therapy ordered. I would avoid this office if you want to avoid surprise billing. I won't be returning to this PCP anymore. read more

Horribly inefficient and rude. Does not care for her patients or take their concerns into consideration. Do not recommend.

Dr. Sumina and her whole staff are great. Fast, knowledgeable, professional, organized. She knows other UCLA providers and will provide quick referrals. No long waits like Kaiser and other providers! Also, free and easy parking here. read more

I have been visiting Dr. Natalya Sumina for about 4 years now. She is very thorough and has a great chair-side manner. The receptionists are always very friendly and professional. I have never really had to wait very long as their process is very efficient. Well, I recently changed insurance and I can no longer go to Dr. Sumina! Super bummed. She was really one of the best doctors I have ever had. Patient and caring and asked many questions. Sometimes when you go to a doctors office, you get the feeling that their time is more important than yours and this never happened with Dr. Sumina. She was exacting in her ability to keep an appointment and never make me wait, even taking me in early sometimes. Any tests I have had done can be accessed online in a bout a day or so, even through the UCLA app. She can be easily reached by email to discuss any issues with medication etc, and she has been very responsive. Highly recommend if you like a doctor who delivers quick results and is kind and approachable. read more

She listens. She's smart. She knows how to navigate UCLA Healthcare system. I highly recommend her. I'm an RN and have encountered more physicians than most, at several different hospitals and clinics. Trust me, she's a gem. read more

After searching for a good, reliable doctor, I finally found Dr. Sumina. She was kind, attentive, and caring. She explained everything carefully and asked me more questions than I could ever think of. For most doctors, I have to come up with all kinds of questions to ask, or else they don't bother to cover them. And I would have to constantly ask questions so the doctor won't leave after just 5 minutes. But Dr. Sumina stayed with me for a good amount of time and she asked the questions herself!! The nurses were great too. The lady at the receptionist desk was friendly. AND MyUCLA website makes it easy to check your test results. read more

I really don't want to recommend her to anyone because I LOVE her and don't want her to be too busy! She is knowledgeable, kind, caring and really cares her patients. She is also very easy to talk to and she make sure all of your concerns and questions are answered. I've been to this clinic for years and she is the best. read more

UCLA West Washington is apparently known, even among UCLA administrators, for not getting or keeping the best doctors. UCLA Santa Monica, for instance, has a reputation for a better caliber of health care. Because of convenience, I've gone to this location for something like 15 years. Many internists have come and gone. Dr. Natalya Sumina seemed bright and personable, and I saw her something like two or three times. I would not recommend her because she is the kind of doctor when you are very ill, when you have a high fever and can't move, who refuses to call in a prescription for you that you've had before, and that has always agreed with you and worked successfully. And I am talking about pain meds or medication that might be suspect. When told her patient couldn't make it in with a high fever and much pain, she simply said, "Go to the emergency room; take a cab." Very cold. There is another doctor at this practice, Dr. Azarian, I believe is the name, who has the same callous attitude. I believe most people above all else want a doctor who is knowledgeable and caring. She falls down on the "caring" part. I am giving the whole practice a 2 star (maybe 3 star). Yes, I am looking for a new internist. read more

DO NOT GO TO NATALYA SUMINA. I took off work to drive all the way from Universal City to this doctor because I live in Culver City, so it's closer to home, and she had good reviews. My appointment was at 4:15 and I arrived at 4:25 due to awful LA traffic ( I left my office with 20 minutes cushion time, but still was 10 minutes late. The place is grimy and did not make me feel comfortable from the start. I walk up to the receptionist and he tells me he has to ask her if she'll see me because I'm 10 minutes late and my check in time was at 4, which NO ONE said on the phone, to which the receptionist said "Well he should have told you." He goes to ask the doctor and comes back after 10 minutes to tell me she's with a patient and I need to sit down and wait for her response before he can check me in. I wait for 20 more minutes in an EMPTY waiting room, between 4 doctors. There was 1 woman there when I got there that got called in while I was waiting. Then he finally calls me up to the front desk to tell me she won't see me. ARE YOU KIDDING? I took off work and drove 50 minutes for her to say she won't see me, although there is nobody in the office? She didn't say I could wait an hour and she'd see me or anything, no explanation. She just wouldn't see me. I never write reviews, but this was just ridiculous. Now I have to take off work again to see a PROFESSIONAL. read more

A little background: having had a high-risk pregnancy 1+ yrs ago, I spent a LOT of time seeing various physicians and their staff, so I have had quite a bit of exposure to different offices, bed side manners, etc. I am VERY impressed with Dr. Sumina. WRT to logistics, there was no wait, my insurance was verified ahead of time, the receptionists and the nurse were very efficient. The Dr. herself is very professional, attentive and thorough. She also comes across as a very caring person, with excellent bedside manner. RECOMMENDED. read more

I agree, Dr. Sumina is great. One of the best things about her is that she runs a tight ship, you have a 10am appt, and its knock knock on the exam room at 9:59. read more

She us thorough and cares for her patients . Been going to her for 4 years now. Love her! Very knowledgeable. Not ever leaving Dr. Sumina. The one bad review by someone here is for the staff and I disagree. To be honest the staff is awesome too. read more

Natalya treated me with kindness and respect. She listened to my concerns and helped answer and questions I may have. She made me feel comfortable and safe. read more

Saw Dr Sumina for the first time today. She was very personable without being condescending and took the time to thoroughly go over my extensive medical history and latest lab results. I'm glad I consulted Yelp when looking for my new doctor! read more

Dr. Sumina Is very thorough, provides very detailed and clear explanation and very good bed side manner: gentle in her gesture and message delivery. One of the staff (I think his name is David) is extremely helpful and kind. The other staff keep changing and are neither very kind or very professional. They make faces when examining you, speak loud in the phone, asks too much questions from patient over the phone and with some not nice tone. They probably need some training... read more

Dr. Natalya Sumina is a great physician with good bedside manners. She takes the time to explain in detail what she is going to perform and while performing the task, what you can do to eliminate the ailment. She also explains in detail what may have caused the ailment. My wife and I both see Dr. Natalya Sumina and are Blessed to have her as our primary care physician. read more

Dr. Sumina saved my life by diagnoising a Pulminary Embolis and sending me to the er. The ER docs doubted it but the mri showed it. They were impressed and so was I. The only down side is has gotten too busy. read more

Dr. Sumina was pleasant when I was face to face with her, and spent a good amount of time in the exam room politely answering my questions, however I was appalled, over and over again, at her complete lack of bedside manner when it came to sharing my test results with me. After two rounds of blood tests (which cost me $1200 out of pocket because they were not sent to an in-network lab), I received several messages through the myUCLAhealth system from Dr. Sumina which were alarming and stressful at a time when I was already anxious and suffering from multiple unexplained symptoms. After my first tests she said I might have lupus. She dropped this casually in a message. I did not, and while I was glad to know the thinking behind her next barrage of tests, it was poor bedside manner to write this in a message and cause unnecessary panic and distress on my end. After an MRI, she messaged me ON A SATURDAY with the news that I had a "cystic focus" near my brain stem. Google that and tell me how you feel about it. I responded, panicked, to ask whether I should see a neurologist and it took Dr. Sumina two full days to respond that if I needed additional information, I would have to schedule a follow up. While a quick phone call would have cleared up my confusion and fear, it seems Dr. Sumina was more interested in the $$ from a third office visit for an issue that, in the end, she did not understand or intend to remedy. A neurologist I visited that week explained that my "cystic focus" was a developmental cyst, also known as "a tiny space in your brain filled with spinal fluid" which is completely harmless, has likely been there since my brain formed in the womb, and is not worth 3 office visits and an anxiety attack. I would absolutely not recommend Dr. Sumina. See a horror movie instead. read more

I couldn't agree more with the first post. I am looking for a new internist, as well. I told them I had new insurance and when i went for my annual, Dr. Sumina rushed in and told me she had little time. She went over my blood work with much speed and ordered me to the nurse to take more bloodwork. When I told her that I didn't understand, she told me not to worry. and that this was covered. Needless to say, i was stuck with the labwork bill and am still in the process of disputing it. The nurse was crazy/busy and bruised both of my arms while taking blood. I had bruises for over a week. Also, the billing on my preventive visit was completely inaccurate and was billed as medical instead of preventive. When you have a PPO, this is important because it went to the deductible instead of the preventive visit. This has caused me much anguish and work to fight back because they weren't mindful and wrote up things incorrectly. Their billing department hasn't kept their word on getting back to me in a timely manner. It's been more than 2 weeks when they said they would resond within 48 hours. I've been very unhappy with the patient care at this facility as well as other UCLA departments. It appears they are on a clock and that patient care and good bedside manner has gone to the wasteside. read more

Dr Sumina is very knowledgeable and has a great 'bedside manner' . She is one of the best doctors I have been to AND is always on time! I'd give her 10 stars if I could. read more

Wow! My wife and I just LOVE Dr. Sumina. We have been patients at UCLA West Washington for the past 6 years. Previously we saw Dr. Raskin, who was a wonderful "old school" Doctor. You know the kind who gets to know you and makes you feel like he cares. When Dr. Raskin retired we were very concerned who would replace him. Well our concerns were allayed when we met Dr Natalya Sumina. Dr Sumina may not have the same bedside manner as Dr Raskin, but that is not a bad thing. Dr Sumina is a bit more direct and no nonsense type of physician. Dr. Sumina is probably among the most thorough doctors that we have come across. She really wants to understand the full scope of your issues and will not hold back in her opinions about the severity and treatment of what is the underlying cause. We have never felt like she was rushing through her examinations or impatient with her time. She also has been great about referring to other specialists when she feels that they will be better able to treat the condition. In addition, she has always followed up to make sure that something has not been missed. Once after my Cardiologist ordered a stress EKG, Dr Sumina actually contacted me prior to the cardiologist and told me about some results that might be of concern and told me to make sure the Cardiologist explained those results to me. What else can you ask for in a primary care physician? Not only does she refer appropriately, but she follows up to make sure that any abnormal results are addressed. I read in the previous review that the reviewer had a problem with Dr Sumina not prescribing over the phone. I can understand how that may be frustrating, but I also would agree with Dr Sumina that if you are so ill that you cannot come in for an office visit then you should go to emergency. We have grown to really rely on Dr Sumina's straight forward and sage advice. We cannot recommend her highly enough! read more