Sometimes you win. Sometimes you lose. But when you always lose, that's a problem, and since MD Rieux was my primary Dr. and is part of the Prospect Health Medical Group, I was losing consistently. Here's why.... In the course of the last few months after suffering from a litany of ailments ranging from a back and leg injury (due to a vehicular accident-not my fault) and a subsequent 7mm kidney stone, it became clear to me that neither MD Rieux nor her staff were in any position to really be of assistance-not really. Her personal follow up was poor, and she was rarely, if ever, in the office. In fact, there were days I would stop by and the entire half of her side of the front entrance reception (I guess she shares the building/floor with another physician) would be staffed by none other than Casper himself-and HE was alone. I believe she had the good fortune of being able to take not one, but two vacations within a two months' time frame-must be nice ha? Meanwhile, she/her office are referring me to physicians/urologists, etc who are not able or willing to be seen for months at a time-despite the urgency that was generated by the sciatica (back and leg injury) and or the kidney stone. If their immediate availability on schedule was not enough of a setback, their physical locations were nowhere close to my residence-we are talking like an hour or more away. So your losing on both ends with all of her referrals-all via Prospect Medical Group. What became clear here is that MD Rieux has her hands tied, and for that matter handcuffed, to a seemingly incompetent medical group, this one being that of Prospect Health Medical Group. Either way, it was time to move on and not just to another MD or Primary, but to another medical group altogether. Avoid Prospect Medical Group like the plague, and for that matter ANY MD who affiliates with or is a part of their medical group. Adios muchachos! read more

Sherril Rieux, MD - Internal Medicine Near Me - Los Angeles, California

I don't know what I'd do without Dr. Rieux! She carefully monitors my health changes over the years, gets me appointments for any specialist, and same-day prescriptions and helped me get a much-needed surgery. I'm generally healthy and she still takes special attention to detail. Some of these low reviews seem less than balanced, and it's important to think about the expectations we place on doctors to intuit everything about our health and emotional state. Come to your doctor with details and questions, concerns about medications, family history and health goals, and realize that many of them on your side. (This info helps to weed out the bad practitioners, and after YEARS in her care, I believe Dr. Rieux is GOLDEN.) read more

I just listened to this supposed Dr take an emergency call from someone close to me. It was shocking. She showed zero concern for someone calling in serious need of help. Instead of caring at all, she gilted my friend for calling the emergency line, which we were well aware that we called, because it was actually an emergency. Amazingly, this "Dr" decided it was a "non-emergency" immediately without asking any questions. What a joke. She was extremely rude and then promised to give her a "non emergency number", but abruptly hung up. On a side note, because no one reading this knows me, it takes an incredible level of incompetence to get me to write something like this. Dr Rieux, you should be ashamed of yourself and I would be happy to say it to your face and discuss this with you or your superior. Zero stars and it seems like you have several bad reviews. Maybe it's time to change. read more

I've had 3 Dr's in my entire life. A (family) childhood Dr. , the Dr. I chose when I joined the workforce and his replacement (Dr. Rieux) when he passed away. I have been a patient with Dr. Rieux for over 20 years now and the longevity of that statement is a testament to the wonderful Dr. she has been to me. The Dr. Patient relationship is just that - a relationship. If there were any issue I had with Dr. Rieux or her staff, I would bring it to her attention and she would act accordingly. Nobody is perfect; Dr.s, service providers nor their staff. When we know better we do better. Dr. Rieux is personable, she doesn't rush me when I see her and she listens to whatever I have to say or talk about that brings me to her office. She's guided me through deaths, breakups, and aging - for that I appreciate her!! I don't even want to think about what I am going to do when she retires! read more

Never again. I wanted to support a woman and minority as a working professional and someone as important as a doctor. Very rarely do I give Yelp reviews so please read as a factual report and not as an emotional one. Bottom line: she was never available (not in the office, on vacation, out of the country, etc), there was constant run around and lack of urgency from staff/receptionist (I would consistently have to call), there was misinformation or no information given which resulted in CONSTANT mistakes (no appointment scheduled when it was supposed to, no one calling when they received exams/call backs, etc), and she herself was inconsiderate when discussing sensitive subjects. My purpose in this is to share how disappointed I was and to let you know so you dont waste your time. read more

I'm a current patient. I moved to Los Angeles from Fontana almost 2 years ago. I saw Dr. Rieux once in two years. I'm a Addison Disease (adrenal failure) patient and have had absolutely no followups from our initial visit. My prescriptions are still in my old doctors name. I tried supporting a woman doctor of color but not in this case. I will be changing doctors ASAP. I know its covid, but it would be nice if she read my medical records since I had to get them myself because her nurse wouldn't bother. That goes for my prescriptions too. I mean what is her staff here for if I do everything myself. read more

Absolutely the worst doctor I have ever seen. Upon calling for my first time appointment, I was told that I would have to wait three weeks in order to see Dr. Rieux. Off to a great start! When that date arrives I describe the extreme pain I was in and she told me to take some aspirin (because obviously up until this point I was only drinking soda for relief). She then refers me to a different doctor who again I have to wait weeks for and only works one day a week. Nice. That doctor then sends me back to her because apparently she did not do the appropriate tests before sending me his way. I'm only about a month in at this point, and considering the only medical advice I've been given to this point is to take some aspirin. I would call this entire experience a FAIL! This story continues but I'm not going to waste your time like she wasted mine. Seriously. Why I am I paying for insurance? read more

I had an excellent experience with Dr. Rieux for my appointment yesterday. She's smart, friendly and answers all questions, puts you at ease and you can trust her. I appreciate her treatment and recommend her. She took every one of my questions seriously and answered patiently and not many doctors do that. Two thumbs up. read more

I've been a patient of Dr. Rieux for years, and I love how she gets to know her patients, our needs, and is responsive! Great Doc, and she is definitely Black Girl Magic! read more

I've been w/ Dr. Rieux for over 10 years and 3 moves. She's very capable and competent and her staff is very friendly. The move Westchester/Airport area is a big plus for me; ample free parking, large, comfortable waiting area, and short wait time! read more

Dr. Rieux had been my doctor for over 20 years - w/ a break for a couple of years w/ Dr. Pamela Davis. I switched doctors recently because Dr. Rieux has moved far from me. I asked that my medical records be sent to my new doctor. Crickets. Apparently my records have been lost..MRI's, living trust medical directive, mammograms - all of it - some had been entered online..I stayed w/ Dr. Rieux because she didn't overdoctor me. She was kind and smart. But now I see why she didn't seem to know what my problems were. FYI. read more

After several years away, I've returned to Dr. Rieux. I forgot how much I love and appreciate her practical, no-nonsensical, yet caring approach to managing my health. I'm glad I'm back!! read more

Love my new doc. She listens, cares and respects appointment times. Best of all, her staff is helpful and kind.

I've been a patient of Dr. Rieux for 15+yrs. I continued to see her through all the several office moves from Cedars Sinai Medical Towers to her current location on Airport Blvd. I am truly thankful for her services to me all these years. With regards to the phone system, it could be updated slightly. Her assistant Freda works the front and back office, so she might not be able to get to the phones right away. Overall, Dr. Rieux is very professional and does care about her patients. I would recommend her to anyone. read more

Dr. Rieux is one of the best Doctors that i have ever seen in my whole life. She is really serious and passionate of what she does. When you go see her she will listen to you and she will tell you exactly what is wrong. She will give the best medicine, she will only order tests tha you might need and not just because she felt like sending you to the lab. She is an amazing doctor. If you are looking for a primary doctor this is the place to go. read more

Let me start with, I like my doctor, her staff is nice and friendly, and the office is clean. My only complaint is regarding the phone and no one ever answering it. Maybe that's only when I call. I don't call the doctors office often but whenever I do call the doctors office no one ever answers the phone and it's always a recording which gives you a choice to hold on where you will be on hold for a very long time and no will ever pick up or you can leave a message and someone will call back by the end of business day. Which they usually don't. Then it tells you, if they didn't call back, for you to call the next day and their phone system is new and they are still in training. Well, they have been in training since moving into that office and that's been at least a year. If the staff has not learned that system by now - at least well enough to answer the phone and put you on hold so you won't feel like you are being ignored, seems they won't learn it or they would need a system more user friendly. I know a doctors office can get really busy but I've never seen one where the phone is hardly ever answered by a human being. read more