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    Ki Spa

    4.1 (20 reviews)
    Closed 9:30 am - 10:00 pm
    Updated 2 months ago

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    Maria D.

    Had a 60 minute massage with Ellen. The massage spa has a nice ambiance, clean and very friendly staff. Accommodating to type of pressure requested. They give you a bottle of water after your massage. Felt so relaxed after.

    Reception area
    Teresa K.

    I had one of the best massages here. From the moment I walked in, the atmosphere was calm, clean, and inviting. My massage therapist Alison was kind and warm, she spent time finding every tight spot without me even having to say a word. The pressure was perfect firm enough to be effective but never uncomfortable. I left feeling lighter, looser, and totally relaxed. Highly recommend! I'm a very happy customer.

    Confirmation email

    NEVER COME HERE I booked my appointment for a Swedish/Deep Tissue massage on September 1 for an appointment on October 18. I was gifted a gift card in March that specifically said that the gift card never expires (photo attached). When I made the booking online, i put in the gift card code to pay and it was accepted. I got a confirmation email (attached). I spent a month and a half looking forward to this. My appointment was booked for 9:30am. I arrive at 9:23, so yes, technically before my appointment and before they opened. The door was locked. I gave them a call just let them know that I was there. The lady who answered the phone seemed really surprised that I had an appointment. She told me that she would give me a call right back. She called me back about five minutes later and let me know that somebody was on their way and would be there soon. My masseuse came to open up the store around 9:50. When she opened up, we both walked in and she was seeming pretty frantic. She asked what service I was getting and I told her. She asked me how I was going to pay and I let her know that I had already paid online via gift card. She said ok and brought me back to the room. She left and had me undress and get on the table. As I was waiting for her, there was a loud beeping that kept going off whoever someone would walk past outside the shop... super annoying and not relaxing. She came in (not knocking) and was on the phone with the manager. Manager told me that she doesn't see that I had paid. I told her the same thing I told my masseuse. They hung up the phone, my masseuse started to play calming music on her phone and began my massage. Not even 2 minute in, my masseuse's phone rang and SHE PICKED IT UP. She started talking on the phone and was massaging me with one hand. Then she put it on speaker and it was the manager again. She told me that she doesn't have my payment because they don't take gift cards. I reexplained everything and told her that I could have my husband send her all the confirmation emails, which we did. They hung up the phone waiting for the emails. We immediately sent the emails. For 20 or so minutes I waited, naked on the table, while the masseuse was scrolling through TikTok. Finally the manager called me back and told me that I need to call my bank and ask for a refund because they were under new management and don't take gift cards. I told her that I can't call my bank because I paid using my gift card that never expires, not my own bank card. She said there was nothing she could do. My masseuse didn't leave the room until I got off the table, naked. Outrageous that they didn't honor the gift card. I truly tried to see where I could have done something better, but they were wrong on all parts. If they don't take gift cards it shouldn't have been accepted online when I made the appointment. This ruined my day. I would never go back or recommend.

    10/10 very clean nice space, great service would recommend !!

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    1 year ago

    Amazing service and great massage. Booked 90 min couple massage great price will come back again.

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    1 year ago

    Very friendly and would definitely recommend coming back. amazing massage and clean place!

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    11 months ago

    Training for the attendants would be nice. Professional; however, I definitely will not return

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    11 months ago

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    2 years ago

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    1 year ago

    francis is good for my back,the strength is moderate and thetechnique kajes me feel comfortable. thanks

    Business owner information

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    Sophia L.

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    1 year ago

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    Sophia L.

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    1 year ago

    Allison was so amazing and made our time here amazing, the best message ever and so clean and efficient! Totally recommend this place!

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    2 years ago

    Great massage, 100% recommended! The massage was relaxing and gentle. The employees and masseuse are very friendly.

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    Sophia L.

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    Review Highlights - Ki Spa

    I have visited several times and had a 60 minute massage with Ellen.

    Mentioned in 4 reviews

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    Ki Spa - beautysvc - Updated June 2026

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