My wife and I visited Lapis Spa in Las Vegas twice this past weekend, and it was one of the most…read morerelaxing parts of our trip. We used the sauna, steam room, jacuzzi, and locker room facilities, and everything was consistently clean, peaceful, and well-maintained. My wife had a deep tissue massage and said it was excellent. I even got a pedicure, which was great as well. Even though I don't remember everyone's names, every staff member we interacted with was friendly, pleasant, and incredibly helpful. They really helped make our weekend feel relaxing and stress-free. If we stay again at the Hilton Grand Vacations Club Elara, we will definitely return to Lapis Spa inside Planet Hollywood. Highly recommend for anyone looking to unwind while in Las Vegas.

I've been here a total of three times since 2024. My first two times I had massages with Heidi and…read morethey were fantastic! However, my most recent visit (a few days ago) Heidi was not available and I had Gisele instead. She was kind at pickup, however, as we were talking through the consultation she visibly started becoming detached and I caught her slightly roll her eyes a few times after I asked some questions about add ons. While she stepped out and I was about to get on the table, I stuck my head out into the hall to ask to add an oil add on and she was leaning against the wall on her phone. She immediately put it away and said she could add the oil (I forgot the name of it). I thought this was a bit unprofessional since there are guests walking up and down the hall. During the massage, I asked for her to lighten the pressure and her responses were clipped and she seemed annoyed. I did not feel relaxed after and felt like a huge inconvenience to her. I always go down to enjoy the spa and it honestly was chaotic this time. I always enjoy the sauna shows (Joli is amazing!). The common area was too over crowded and it was LOUD. I get it, it's a social area but the employees should be able to ask to lower the voices in a spa, right? Apparently not. I asked Rolli (he said he was a supervisor) about it and pretty much said that's how it is and I could go to the female only side for more quiet if I wanted. I then saw him approach a female employee with orange hair and they seemed to laugh about it as she looked over my way. Also, all of the warm stone chairs had towels/robes on them to block anyone from sitting while everyone was in the pool. So no one else could enjoy them and again the employees didn't do anything about it. Okay.... I felt unwelcome in that area with them so I went to the ladies side. The hot tubs edges had black/green goop building up. Half the showers are broken. There were dirty cups/bowls everywhere. The star lounge had dirty towels built up. I went to the desk (where they give you your shoes) and there were about 7-8 of them standing inside...men too! Why can they see into the ladies only side? Again, fine I'll move on from that...but they were all so so loud and just laughing and chit chatting. You could hear them in the locker changing areas and the couches where you enjoy the snacks. While the entire spa was a mess! I got changed and left. I didn't even want to mention anything at the reception desk. It was overwhelming and underwhelming all at the same time and just wanted to get out of there. I honestly won't be coming back. The facilities are not being kept up with anymore. The service quality is very low. It was such a bad experience, there are other spas that offer better value for your money.

Returned to Encore for a solo getaway from a Sunday through Tuesday in July! Of note, the wet areas…read more(pool, sauna, steam room, showers) of Encore are under renovation until October, however all of their services are $45 off until then. I booked the 130 minute Deep Muscle Renewal and had Cassidy as my technician. This was literally the best spa treatment of my life and I am someone who goes to spas every month. The treatment starts with a magnesium body scrub followed by a body wrap and scalp massage. Cassidy had excellent pressure for the scrub and checked in with me to ensure I was comfortable. I was then escorted to an attached room with private shower to rinse off while she prepped the room for the most glorious deep tissue massage of my life. It was one of those massages where you fall asleep from it feeling so good and wake up wondering where you are but in the best way possible. I told her I was here for a solo birthday getaway and she included a box of chocolates at the end of the service. She was so kind, attentive, and had the perfect level of pressure throughout the entire treatment. I left feeling like a completely different human!

The Spa at Encore Las Vegas is, hands down, the best spa I have ever been to in my life! I…read morepurchased a day pass for today as a treat to myself for my off day. IMHO, the facilities here are second to none! Where do I begin: - The 2 large rectangular hot tubs are outstanding! The temperature always feels comfortably warm. (They are marked as being at 103 degrees) Whenever I go to any spa, this is one of the first amenities I head towards. I'm always disappointed when I go to a spa on the Strip and the hot tub isn't even, you know, hot. Not an issue here! The temperature always felt perfect! - The waterfall showers are also a real treat to enjoy! I've been to numerous spas with deluge/waterfall showers, and they are always so freaking cold! Bleh. At the Encore Spa, the water is once again comfortably warm! I had to check out the whole row of showers! They also have a shower where you have 9 different streams hitting you all at once from all different directions! These showers can be set to be cold or warm depending on your preference. - The steam room is also, once again, set just the way I like it! HOT! They have iced towels just outside the door so you can take one in with you. - They also have a row of heated stone loungers in the main wet area room. I've been to spas where you could barely feel the heat on the loungers. Once again, not here! My back was tight earlier this morning after my workout and this was exactly what I needed! They have 2 cold plunge pools as well. Not really my thing, but a lot of people really seem to enjoy them. lol They also have a cozy little seating area with a TV, drinks and snacks. I didn't spend much time in there though. I basically jumped around between the hot tubs, the waterfall showers, the stone loungers, the steam room, and the sauna. After about 4 hours of that, I was feeling like a noodle :) The service here is top notch, as one would expect from the mighty Wynn(/Encore). Vanessa at reception handled my check in and was friendly and pleasant. The attendants were friendly and helpful at every turn! Plus, they were really staying on top of keeping the place clean and looking great! I have lived in Las Vegas for over 20 years now. In that time, I have been to a lot of the spas in this city and Encore is far and away my favorite spa! The facilities are top notch and pristine. The service is always friendly, engaging, and professional. Although I didn't receive a massage this visit, I have purchased treatments here in the past and have always been impressed by the skill and professionalism of the providers. This has always been, and remains, a 5-star experience for me!

My husband and I decided to spend a day at Awana Spa while we were in Vegas to get a little break…read morefrom the kids, and overall we had a really relaxing experience. We purchased the Fountain of Youth experience, which gives you access to the spa amenities without having to book a massage. When we arrived, we checked in and were asked to wait in the lounge until someone came to give us a tour. A female attendant took me while a male attendant showed my husband around. The spa itself is absolutely beautiful. Everything felt clean, modern, and luxurious. I loved that you're given a plush robe, slippers, and a locker that's accessed with a wristband key. It made moving around the spa super easy without worrying about carrying anything. We tried all of the different amenities. The salt room was probably our least favorite. Maybe I just don't understand the benefits, but it felt like we were just sitting in a room and I wasn't really sure what I was supposed to be experiencing. The saunas were nice, although the lights randomly turned off while we were inside. We weren't sure if that was intentional or if they were motion activated. Our favorite part was definitely the hot tubs and the cold plunge. Going back and forth between them was so relaxing, and we probably spent the most time there. The complimentary snacks were also a pleasant surprise. We tried the homemade chips and what I think was a salmon sandwich, and everything was delicious. My only suggestion would be to label the food. We kept guessing what everything was, and it would have been nice to know exactly what we were eating, especially for anyone with dietary restrictions. Overall, we had a wonderful, relaxing day and would absolutely come back if we're in Las Vegas again. If you're looking to enjoy a luxury spa without committing to a massage, the Fountain of Youth day pass is definitely worth considering.

Highly recommended. Top rated in the city. Scheduled 2…read moremassages on Tuesday, locals day. I called outside of 24 hours to inquire what the locals cost would be. The attendant informed me that a $65 service charge is added to the price of the massage, that's divided several different ways among the team. That the masseuse would receive a portion and an additional could be given but not required. I wasn't comfortable about the 20% being a fee that I didn't understand. I cancelled. I called today to confirm cancellation for later today. Asked for call log, sent to the requested email, and yet the card on file was charged before a follow up call was returned. This was not the expected outcome, when I did all the things. I called back because I wanted to confirm both massages were cancelled when the charge came through. Fortunately I used a hold card to make the reservation not the paying card. Fortunately the amount was declined. This is not the level of customer service I expect. So now a few things that I did t expect. I live in Las Vegas, so many other options as will be so many other clients and this is a best fit for them. *when the call was answered, another person resolved the matter after being aware that a review was being made.

Greatest massage ever, Deep tissue, no joke to die for…read more The other reviews are people complaining about it too hard I go for a massage every week for 20 years , I requested a guy for a heavier massage , Ended up with an angel with the heaviest hands, The hotels would charge three times as much

Foot massage was good. Back massage was not even mediocre. The place is dark and dingy. Don't…read morebother reading the price board. They'll double the fee in the end for no good reason.

I came here for a spa day (included with booked service I.e massage). It's located in the Augustus…read moretower--floor M (can be accessed from any elevator). They have a room with hot tub, cold plunge, and body temp pool and heated stone lounge chairs; and a sauna, steam room, and arctic room that dispenses ice from the ceiling. I liked the cold room, which doesn't seem very common in spas. There's also a larger heated whirlpool. None of the pools/rooms were overly hot/cold except for the cold plunge, which I thought was nice. Snacks included small apples, dried apples, granola bites, and chocolate biscotti. They also have coffee machine, herbal tea, and flavored water machine. There is a red light mask and a pair of compression boots you can use. It's gender-specific and clothing optional. They give you a robe and slippers. When I went, we were the only ones that went nude; everyone else wore bathing suits.

I just wrapped up a spa day at Qua and had a lovely time! I'm so glad I got to visit after their…read morerenovations which are modern and beautiful. The facility was clean, well stocked, well maintained, and everything was in service. With any spa treatment, you have all day access to their amenities including a large jacuzzi, various baths, wet and dry sauna, Arctic room, showers stocked with shampoo, conditioner, and body wash, a waiting area with complimentary use of a LED mask and a leg compression machine, various snacks, fruits, and drinks including a customizable sparkling water and coffee machine, and locker access. Customer service was top notch. Everyone from the front check in desk to the ladies helping to restock towels and bathroom amenities were all professional and helpful. I opted to try their new Aescape massage which is a massage conducted by a robot. You are given workout attire to wear and once in the room, you lie down and start your self guided and customizable massage controlled by the tablet in front of you. It scans your body and shows you visually which part of the body the robot is working out. You can control the pressure, type of music, and area you want to focus on. The robot's hands are heated so it felt like a human was massaging me! I wouldn't say it's equivalent to a human masseuse but worth a try! TIP: make sure to have ride share drop you off by the Augustus Tower. Once you enter, take the elevator up to the spa floor. Unfortunately ride share will only pick you up at the coliseum valet which is on the other side of the hotel so do not order your ride share until you're closer to that location.

It's just a rub and tug joint. I wanted a real 2 hr massage, but that's not what they do. If you…read morewant a real massage, go elsewhere, I did.

They offer sex here , the lady tried to make me pay for sex and threatened to make me pay for tip…read morewhen I didn't want to

Need makeup done? Need someone to hear you say: I need it special but not crazy because I'm 51 and…read morefrom Arkansas (ha)...visit Miss Behave at Resort World & ask for Julia! Eye makeup was on point with minimal touchups from 4:00pm Friday thru 8:00pm on Saturday! 5 Stars for Julia specifically.

This place is super expensive. You're really just paying for the location if you're staying inside…read morethe hotel. I got both a pedicure and manicure gel set, no acrylics and no removal prior, for $278!!! What the heck. I didn't ask for the price so my fault but I was expecting $200 max. The service itself is basic and the techs are nice enough. Would not return based off the price.

They are amazing! Highly recommend! Best massage I've had! They are very kind and take great care…read moreof you

Fantastic experience! Peter is an amazing masseuse. He listens to your needs and does an excellent…read morejob!