If could give this spa more than 5 stars, I would! The…read moreservice is unmatched and the spa offerings are more diverse than other spas of its caliber. I did the 80 minute Good Luck ritual massage, which included personalized body massage, facial, hand/foot massage and scrub as well as aromatherapy. The entire massage experience was fantastic. Don't skimp on the time to get the full experience! If you're lucky, you'll get Monroe, who may have been the best masseuse I've ever had. Perfectly tailored depth of massage, excellent technique and very professional. Almost as good as the massages are the facilities, which are top notch- both beautiful and functional. The eucalyptus steam room is a must and the pool area looks straight out of a movie it's so beautiful! Overall, as someone who has been to multiple spas (four seasons, canyon ranch etc), save yourself the effort and choose the Encore spa instead- you won't regret it!

loved this spa so much it was so beautiful and I want to come back. I loved the saunas and the room…read morewith the pools, the entrance to the spa is lovely. The hallway that leads into the massage rooms is other-worldly.

Decided to book a facial at the Awana Spa since I was staying at the Conrad at Resorts World. They…read moreoffer a variety of different facials and it was difficult to pick which one was suitable for me. I chose the '"Queen Facial'" and my esthetician, Asia was very accommodating and explained the facial to me in detail before we started the facial. The massage portion of the facial originated from Budapest and it was the first time I had this type of massage on my face. I give Asia and the facial five stars! The spa facility is very nice and spacious, and offers many amenities, however I was not able to spend much time there because I had another event to go to. It was unclear that I could spend the whole there if i chose when i booked the appointment. I called and left a message for the facility the day before to see if I could move up my appointment but was disappointed that no one returned my call. They said a manager would get back to me but never did. So unfortunately for that reason, I will need to lower the ratings to four stars.

Check in went okay. Waited for someone to give us a tour and show us our lockers. My mom walks a…read morelittle slower because of a recent surgery and the girl seemed annoyed about it. The tour was okay but after hearing other tours throughout the day they gave way more info about the facility. I checked my mom in and had to run back down to the genting desk which I almost wasn't able because the girl at the front was shouting at me as I was trying to leave and told me there are no in and out privileges and asked if I was told if I could leave. This is ridiculous to me. All of my stuff was there. I hadn't received my service yet... the whole interaction did not sit well with me. What if I forgot something in my hotel room? Needed to run to my car? Left my car keys next to a slot machine? I need permission to leave for a moment...??? Payment is collected in the beginning so it's not like I could run out on a check. When it was time for our services we sat in the waiting area five minutes prior. I'm gonna go ahead and say we sat there for more than five minutes. Then you get walked back and they sit and talk to you about scents, the typical focus area questions, and then the up sales which I asked to skip. By time all of this is done and the massage started it was 10-15 min past the start time. The masseuse was nice but the massage itself was mediocre. Which in a high end spa like awana I should not be feeling like that. Also feel like mentioning focus points doesn't make a difference. At the end you lay there while they wash their hands, move your robe and sandals, flatten the table, and idk what else was getting fiddled with. I laid there for that, got my robe back on. Walked back out of the massage area into the main spa, waited a minute or two for my mom. Went to the bathroom and went back to my locker and when I saw the time it was when my massage should have just been ending! I paid for 90 minute massages but we probably only got about 70 minutes worth of a massage. The late start and talking beforehand and cleaning up after should not be taken out of my massage time. VERY DISAPPOINTED with this. The facility itself is gorgeous. No complaints there. The steam room was great. Sauna was a little weird. The first 15 minutes I was in there there was no sound and then out of nowhere. The lights shut off and then came back on and there was music playing. Almost like a glitch. But it's a really nice sauna either way. They have nice lounge places, although it did get very crowded and there wasn't really anywhere to sit. It is coed, which is nice if you ever came with a significant other. The snack station was pretty elite. They had all different kinds of sandwiches scones muffins crostinis etc. And they did a great job keeping it restocked. I unfortunately didn't get to have any due to my dietary restrictions but they looked delicious. I will say I am a little disappointed because the only thing they could offer me was fruit, which was there when I did the tour, but when I went to get some after I was checked in, they were out and never refilled it. Same with a small hummus cup. I got one and then went in for my massage and every time I check back afterwards, they never refilled it. There's also a menu that list items that they don't have out there. Like different flavored chips that I could've had but the only chips they served were ranch and due to the dairy, I could not have them. The salt room was a little lackluster. Beautiful room, but nobody stayed in there. Amenities are decent. They have shampoo, conditioner, and body wash in the showers. Combs and brushes in case you forget yours. Hairspray, hair gel and mousse. Makeup removers and a few basic necessities. The drink stations could be a little better. This is the only spa that seems to not have a hot tea station. And there's only one infused water area, which I think they refill the water, but not the fruit because it did not taste infused whatsoever. I would possibly come back to use the facilities. I would not come back and spend this kind of money on a mediocre and shorted massage from here though. Did not have that ahh relaxed feeling afterwards that I expected from Awana Spa which is why I came here. This was a late Mother's Day celebration. Wish it was a little better. Resorts world is my most frequently visited hotel on the strip and I was hoping to love the spa and come back, but I think we will try some other spots instead. Not many pictures due to it being a spa and you aren't supposed to take them.

Greatest massage ever, Deep tissue, no joke to die for…read more The other reviews are people complaining about it too hard I go for a massage every week for 20 years , I requested a guy for a heavier massage , Ended up with an angel with the heaviest hands, The hotels would charge three times as much

Foot massage was good. Back massage was not even mediocre. The place is dark and dingy. Don't…read morebother reading the price board. They'll double the fee in the end for no good reason.

Spent all day there and it was wonderful however a few things:…read more Bring something to put on your robe like a hair clip to identify your robe. Someone grabbed my robe from a hook outside the steam room I didn't realize I had someone else's robe I was a bit grossed out they gave me a fresh robe. My robe had a pocket with a lip balm the robe that was left didn't have a pocket and it was a while before I realized it Ladies who come together in groups. Yes it's whatever special event you're celebrating but there are other people there for peace and serenity and we don't want to hear your loud conversations please save it for the casino. The refreshments isn't a buffet and social hour. Please keep it down.

I just wrapped up a spa day at Qua and had a lovely time! I'm so glad I got to visit after their…read morerenovations which are modern and beautiful. The facility was clean, well stocked, well maintained, and everything was in service. With any spa treatment, you have all day access to their amenities including a large jacuzzi, various baths, wet and dry sauna, Arctic room, showers stocked with shampoo, conditioner, and body wash, a waiting area with complimentary use of a LED mask and a leg compression machine, various snacks, fruits, and drinks including a customizable sparkling water and coffee machine, and locker access. Customer service was top notch. Everyone from the front check in desk to the ladies helping to restock towels and bathroom amenities were all professional and helpful. I opted to try their new Aescape massage which is a massage conducted by a robot. You are given workout attire to wear and once in the room, you lie down and start your self guided and customizable massage controlled by the tablet in front of you. It scans your body and shows you visually which part of the body the robot is working out. You can control the pressure, type of music, and area you want to focus on. The robot's hands are heated so it felt like a human was massaging me! I wouldn't say it's equivalent to a human masseuse but worth a try! TIP: make sure to have ride share drop you off by the Augustus Tower. Once you enter, take the elevator up to the spa floor. Unfortunately ride share will only pick you up at the coliseum valet which is on the other side of the hotel so do not order your ride share until you're closer to that location.

It's just a rub and tug joint. I wanted a real 2 hr massage, but that's not what they do. If you…read morewant a real massage, go elsewhere, I did.

They offer sex here , the lady tried to make me pay for sex and threatened to make me pay for tip…read morewhen I didn't want to

This place is super expensive. You're really just paying for the location if you're staying inside…read morethe hotel. I got both a pedicure and manicure gel set, no acrylics and no removal prior, for $278!!! What the heck. I didn't ask for the price so my fault but I was expecting $200 max. The service itself is basic and the techs are nice enough. Would not return based off the price.

Can't believe they were able to fit me in with no reservation before they closed! Very grateful!…read moreHair looked fabulous but it went from $85 to $162 with service fees and even $20+ for using a hot tool ie curling iron which is standard for blowouts but it's Vegas. Just be prepared to pay.