Excellent customer service, highly reliable, very honest, reasonably priced, and on time on all…read moreappointments.

Very happy with the recent service we received. We made a large insert purchase. Art and his…read morecoworker came out, we're very curteous. Blankets were laid out not to damage our carpet. We had our chimney cleaned first. They both worked quickly and efficiently. Left no mess behind. Didn't leave dirty fingerprints anywhere. Treated out home as their own. We have really enjoyed our insert. Please do your research on the code requirements for inserts. My husband researched this before hand. You may get a cheaper price somewhere else, but are you willing to risk the safety of your home to save a few dollars. Also, please keep in mind the people at clean sweep don't contract their work out. They are the people who work for the business itself. So they see this type of work daily. Also, last thing, Art went over to my father in laws house to look at a problem he was having. Because of the shabby work of another company, art wouldn't touch the fireplace. He said it had to be repaired the correct way before he touched it. Please consider this small business. Pay a little extra and have it done properly.

Tip Top was just here to clean & check the chimney for leaks due to a recent storm when we noticed…read moreleaks. There was no mess left behind, he didn't try to give me any crazy fix costs. He talked to me about what he found, what he could do and what he recommended and when he recommended it be done. He even took a look at the chimney and said if I wanted to put off the cleaning for a year, it would be fine. I love having an honest & reliable company I can turn to for this!!

I had Kevin who is one of the owners clean my chimney. I was able to speak to someone immediately…read morewhen I called and made an appointment for the following week. When Kevin arrived on time he explained what he was going to do and put down drop cloths and brought in his equipment. The cleaning was done from the fireplace to the top of the chimney. I do not use my wood-burning fireplace on a regular basis, but it had been seven years since it had been cleaned and desperately needed attention. He even removed the wood I had loaded for my next fire and then proceeded to remove the damper for access to the flu. Within a half an hour everything was done and there was no dust whatsoever in the house. He then proceeded to go up on the roof and check the top of the chimney and found that I had some cracks in the crown of the chimney. He took photographs and explained what needed to be done. I am very pleased with his thoroughness and professionalism and would highly recommend him to anyone in the area.

Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Andy is a gem. In a world of fast-paced salesmen & many trying to cut corners, Andy still takes…read morehis time, is courteous, & gets the job done right. He recently inspected & cleaned our chimney & I am very happy with the end result. Andy also found a crack at the back of the chimney & filled it in with a high heat resistant compound. He cleaned up after himself & charged a reasonable fee for the job. I will hire him again when we need the chimney cleaned!

Andy came out on short notice to make sure that our chimney was inspected and properly cleaned…read morebefore the recent snow came through. He was incredibly thorough in his work, and spent several hours cleaning out our chimney and fire place insert. His attention to detail was remarkable, ensuring that when he was done the fireplace was re-inserted and properly sealed into the wall. It was clear from the moment he arrived his priority was delivering excellent service, and that he truly cared about the quality of his work that he was putting his name on. Strongly recommend him for anyone else in the market. We will certainly be using Carolina Chimney and Roof for anything that comes up in the future.

So polite, excellent pricing, excellent work. I would definitely call again. He repaired my dryer…read morehose and cleaned the entire line, put a cover on outside and tested to make sure it was functioning properly.

Taras showed up my house on time. He showed me how to operate the fireplace. He was courteous and…read morekind. He cleaned up after himself. I was very happy with the service he provided and how quickly he was able to make it to my place.

Prompt. Arrived on time. And explained what was he was doing. I will definitely use again.read more

I bought a groupon for chimney pro for a cleaning and inspection. I did not get a full inspection…read moreas the technician did not have a camera and he was not permitted by company. in addition to the coat of the Groupon, I had to pay for every foot over 12 feet. I had to call another company for a chimney inspection. they inspected the chimney, crown and cap. supplied pictures. imagine our surprise when the top seven feet of the chimney had not been cleaned. pictures were supplied. I will not use or recommend this company

The guys did a through job. I am very pleased with the results. They made other recommendations…read morethat I will follow up on..

Advanced Chimney Sweep discovered major safety issues with my 32 year old prefab fireplace. I…read moredecided to have them replace the entire system so that I could continue to enjoy my fireplace in confidence for years to come. Hunter and his sidekick Rider did a great job of removing the old firebox out through an exterior brick veneer wall (to keep from removing custom mantle woodwork on the interior). I am very happy with their work and the finished product. I highly recommend Advanced Chimney Sweeps

Do not do business with this company. I contacted them Jan. 12 about my gas fireplace…read moremalfunctioning -- long before the current dangerous ice storm was forecast. The technician came Jan. 16, removed the pilot light and said he would return with the new part. He came back Jan. 19, after the storm forecast. He didn't have the right connection for the new part, but assured me it would be fixed by the end of the week, "even if I have to work on Saturday." On Thursday, he contacted me, said he had the right part, and would be there at 8 a.m. Friday. At 7:30 am, I got an automated message saying my job was canceled. I contacted the tech, who said he knew nothing about it. A short time later, I got a message from the company -- the message was a misfire. But no one would respond or tell me when or if my repair was still scheduled. By Saturday, with the storm bearing down on us, I hadn't heard from anyone. I made repeated calls and messages, to the company and to the technician (704-506-0501). Finally, a man from 888-840-5788 called and told me I was getting a refund. I told him I didn't want a refund, I wanted a working fireplace in an ice storm. He claimed they still didn't have the part, even though I was told Thursday that they did. I would suggest NEVER GIVING THIS COMPANY A CHANCE. I have a handcapped family member, and if the power goes out, I'm stuck. After the storm is over, I'd like to do business with a reputable company, if anyone can suggest one.

I highly suggest giving these guys a chance. I called them for a quote and was happy to see how…read morereasonable their rates are. They were able to schedule me for a chimney cleaning within a few days. The entire process was very smooth and professional. I'll definitely hire them when I need my chimney cleaned again.

I called and requested an inspection on my Chimney, I received Friendly ( Jessica) and prompt…read moreservice. The day of the inspection it was raining very hard but the guys carried out the inspection anyway. The day and time (2:00) of my actual service they were promptly knocking on my door at 1:58. BTW, Columbia, Did you know that we have our very own "TYRUS" aka Anthony. Ryan and Anthony did a great job. Two friendly and hard working guys. Thanks Chimspector for a job well done. Teresa Godard

First time gas fireplace owner. I wanted an inspection and directions on how to use. I called…read moreseveral other companies with no return emails, phone calls. Chemspector was my first return call. Got an appointment quickly. Was on the phone today with Kevin for two calls to inquire about my fireplace and a backup battery. He was patient with my endless questions and offered for me to call when I needed to use the battery in case of power outage. Wonderful support. Worth every penny.

Had my fireplace inspected and swept today and while it wasn't the news I wanted to hear, I'm glad…read moreI chose Smoke Alert. Very nice, very professional and I would definitely use them in the future.

Absolute best! Won't go back to anyone else ever again. Lance was very knowledgeable thorough and…read moreeducational. He communicated clearly when he was going to show up and prepped our fireplace in advance of cleaning. Inspected all of our smoke detectors and carbon monoxide detectors even tested the batteries in each. Explained everything as he went along and gave me some great advice. I ask a lot of questions and he had answers that made sense to all of them! Hands-down would hire again!