I have been going to Rivers Edge Family Medicine since switching my PCP (Primary Care Provider) in…read more2017. Six years and and have had nothing but positive experiences. Dr. Weiss is my PCP and provides excellent care and counsel. Also, I have always had a nice office experience and good staff interactions. The only negatives I could think of would be the walls between rooms are kind of thin. You cannot really hear conversations or make out what is being said, but you can still hear people next door. The only other thing is that office scale. The scale and I have different opinions on how much I weigh, but it is probably right. The office and facilities are always clean, and there is plenty of parking in the shared lot.

I have been a patient of Dr. Weiss for almost 30 years - I followed him from Beechwold Medical…read moreCenter in1997 and would never consider going to a different practice. The entire staff is caring, compassionate, and treat their patients with respect and dignity. I recently had a condition where it was necessary to be seen ASAP - the office staff did their magic and I had an appointment the next day! I've seen all the doctors, nurses, and CNP's and have had nothing but positive experiences. Last month I had a horrible experience with a specialist - I was rushed through and he gave "rudeness" a new name. I was so grateful to follow up with REFM - Dr. Bloor listened and made sure any questions were answered before I left. I can always count on a big smile and warm greeting from the front office staff - they are outstanding! I have referred friends and family to this practice. Kudos to REFM - keep up the stellar work!

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

Didn't give me enough meds to get rid of my condition even though I am severely allergic, so I had…read moreto go in a second time. Gave me the incorrect dose the second time and didn't believe me when I called in to tell them they gave me the wrong mg. Was told it wasn't possible. They finally looked it up and then realized they were wrong. Imagine that! Told me the 3rd time that they wouldn't give me any more meds even though the condition is life threatening for me and they didn't give me enough to take care of the issue the first two times. Told me just to apply cream even though I said the cream doesn't work for me. They said, "yes it does." The arrogance to ignore your patients when no 2 people are the same. Playing with people's lives. The entire situation could have been avoided if they would have just listened to me the first time and given me a couple more days' worth. That is all it would have taken because the condition was almost gone. Will never go back to this dangerous place

It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

Brought someone here for a procedure. Staff were great throughout. The place is fairly new, some…read moreconstruction and additions still going on. Easy to get around, plenty of parking, great signage. In and out relatively quickly. Good communication with phone calls and texts. Our check-in card got us a free drink at the little Bistroh! downstairs. All in all a great experience for something that can be not a lot of fun.

Began working out and of course my spine decided to be a problem. (I have a an old injury that…read moretends to be problematic). Went to the urgent care to see if this is a pinched nerve/slipped disce Of course before coming I was literally screaming in pain, so loud that the dogs became concerned and flanked me. Once at the urgent care all my muscels loosened up. I can see how they may not have understood my pain was past a ten five minutes before I checked in. Parking was easy. Big lot. Not a lot of people here Saturday evening. I got checked in. Waited maybe three minutes. Was taken to an exam room. Jerico took my vitals. Was pleasant but could noticeably tell he hated chit chat. Lol He excused himself and the wait for a provider began. While waiting I noticed this room smells weird. Gross weird. I dont even want to think about what it is but it smells like the trash needs emptied and the trash smells for lack of a more descriptive word. yucky. I think that conveys it. Kind of smells like a mixture of puke and disinfectant. Ew. See. Yuck. Doctor Haynes come is. Was relieved it wasn't another NP. Especially due to it being an upper back/neck injury. Thats mg big beef with this place the NPs. I explain some of my medical history. Explain the injury. She does an exam concluding its soft tissue causing the pain. And doesn't need an x-ray. I agree it doesn't need xrayed, but was wondering why she didnt lean to mri. Never did she mention it. Still holding fast to its an pulled muscle. I am 100000000000% sure it is more than that. So I ask for a referral to the spine clinic. She gives it to me I was sent home with lidocaine and muscle relaxer. I agree, those I needed. The entire visit took less than 30 from the time I sat down in the waiting room. The only thing I was surprised by there was no follow up call. Usually when you go to an ER in urgent care, especially with a neck injury staff follows up the next day That was not the case here no follow up was received.

Seriously, this IS as good as it gets. Long weekday hours make it easy for people who work. A…read morebeautiful lobby is a great place to wait for an appointment or as a walk-in. Billed in 15 min increments, you pay for exactly what you get. Tests and materials are only slightly above cost. If you don't have insurance, or ghastly insurance with high deductibles, this is the way to go. I can meet with the nurse practitioner for 30 min and pay $60 when my old insurance had bumped the copay cost of a regular office visit to any dr to $80 JUST TO WALK IN THE DOOR. Other medical places charge you in tiers --- you will never be able to get out the door for anything resembling a reasonable rate. And, if you need to submit to your deductible, yes, you do it yourself, but they have a printout and all the paperwork done. You just drop it in the mail. The real beauty? You only tell your story one time, to the person who sees you... each and every time. I bet this was what it was like in the "olden days" to have a true family doctor that knew *you* and your history. Aces all around. Easy on the pocket book.

I have tried to come here once before and could never get in. Mostly because the doctor was sick or…read morejust was not there. So that's the downside - its hard to get a walk in. But I got an appointment and went in a few days later. Great location, Fast service, very clean and friend staff. Never had a staff that would take time to explain things So thoroughly and even offer you coupons for your medications. Hopefully I won't need to return, but If I need to - I will be happy to come here!

I wouldn't recommend them. Refills and renewals take forever to call into your pharmacy, and the…read moredoctor rarely responds promptly to messages. His staff is rude and more responds more than the doctor himself. Don't come here.

Dr. Foley takes the time to sit with you and really dig into any problems there are with your help,…read moreand gets to know you as a person, which helps support the patient!

Considering the fact that every time you go to a free clinic, you get a different doctor, and have…read moreto spend a large amount of time retelling your story, I am happy to say I haven't had a bad experience yet. Yes, it is a bummer that you have to get to the building so early, and very well might not get out till 9:30-10 pm, at least there is action taken to solve health issues. I was set up to see a gastroenterologist, on my first visit there, and given further information about the health options that are out there, for people without health insurance.

I Highly recommend Dr. Schlessel. He is easy to talk to and listens to what I have to say. He…read moreseems interested in my life and my pursuits. He adjusts my meds as needed.

Follow up, joint injection. Provider gave options for plan of care & let me decide. Excellent…read morecare.