Nice agents , beautiful places to travel too , it's very cost efficient as well , so go take a look…read morethen a trip

Our agent was responsive and helpful throughout the planning process. The locations of all our…read morehotels made travel around each city easy and accessible. Their service was also excellent. It was, however, the assistance from the agency staff in Japan that cemented my review. After my granddaughter broke her ankle, they were in touch repeatedly to tell us where and how to get a wheelchair for the day; offer suggestions for alternative, accessible, sites; and negotiate with organizers of scheduled tours. They were fantastic! While I was certainly pleased with the pre-planned aspects of our trip, the level of local support is invaluable.

Our South Pacific vacation to Tahiti, Moorea, and Bora Bora was flawless. Frank did an excellent…read morejob with our accommodations and activities! The Conrad Hilton in Bora Bora was exceptional. The hut over the ocean, private pool, snorkeling at your fingertips was a dream come true.

Frank at South Pacific Vacations did a fabulous job creating a very special getaway to French…read morePolynesia and The Cook Islands All arrivals and departures over the two weeks went smoothly. If you're considering a South Seas adventure, Frank at South Pacific Vacations is the GO TO guy.

When we confirmed our family of 4, plus my MIL, will be headed to Italy for 3 weeks, I found…read moreNatalie with Dreamavoo on line to help me with booking our flights and finding hotels. The plan was to first fly to Sicily to see family, then Rome and Florence, and back to Sicily for the remainder of our vacation. Natalie was amazing. She gave us a few options for hotel stays in Rome and Florence. The hotel we selected in Rome was the Hotel Della Concillazione, close to the Vatican, shops and restaurants. The hotel itself was nice, clean and included a complimentary breakfast. We took a train to Florence, which Natalie booked, and we stayed in a quaint, remodeled apartment called Villa Tolomei Hotel. It was outside the city, quiet and a beautiful county-like setting. It was a nice change from being in a busy city in Rome. The apartment was perfect for our family. From Florence, we flew back to Sicily and spent the rest of our stay with family. For our travel back home, we had to fly to Zurich and stay overnight. Natalie booked the Ibis Hotel, close to the airport. It was perfect and inexpensive for a 12 hour stay. I couldn't have done it without Natalie. She was always available via text and responded immediately, even in Italy with the time difference of 9 hours. I will be connecting with her on my future trips, domestic or abroad...she's awesome!!

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

Very Impressed with the local Staff at the Agency. Would recommend this Team without hesitation. A…read morebespoke seamless experience.

Lili LeBaron planned an incredible 1 week trip to Cambodia in February 2025 for my husband and me…read more It was above and beyond in terms of the accommodations she selected for us at Shinta Mani in Siem Reap and the Royal Sands in Koh Rong, as well as in terms of the seamless transportation and connections. We never waited for any drivers-- someone was always there to greet us and take us to our next destination in comfort, which made our travel days so easy and efficient. I also wanted to shout out the unbelievable Angkor Wat tours she booked for us-- it was so educational and stunning to be at these ancient temples. They were also timed perfectly so that there were fewer tourists while we there, allowing us to really soak it all in. Lili's attention to detail made our week in Cambodia one of our favorite trips yet. She ensured that each day included tours tailored to us as well as accommodations perfectly suited to our needs. I can't recommend her services as a travel specialist enough! She will take care of you.

I just returned from the trip of a lifetime to Ireland & Scotland. Ed & Amy run the itinerary like…read morea well-oiled machine. There is just enough free time to explore on your own, but they handle all the details and you really get to just enjoy! This is my second trip overseas with SIP and I can't wait to go again! Highly recommend this group for travel.

Great trip to Fiji this summer. Awesome hotels and excursions. Met new friends and will continue to…read moreuse their travel services.

Last year Nancy help me plan an amazing European vacay for my daughter and I. This year she…read moreplanned an outstanding trip to India! I can not say enough good things about her. She really knows her stuff. Besides that, she is lovely to work with, answers all my questions and is extremely detailed with itinerary's. I would never plan another big trip without her help. That's saying a lot from me, because I'm very picky!

From the owner: Experience the Experience. Specializing in Luxury Vacations: River Cruises, Adventure Travel,…read moreRomantic Getaways.

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.