Absolutely love Bonnie's boutique, very high-end quality merchandise with excellent customer…read moreservice. So nice to be able to actually go into a store and see merchandise that you can try on and if she doesn't have what you need, she can always order it. Very satisfied with all my purchases they're all beautiful and I definitely will return and tell more people about this place.

I'm leaving a 1 star rating which I'll go through fully and explain my reasoning as to such…read more The neighborhood house clothes closet. This is now a former shell of what it use to be. For context I've been going here since I was a baby, now I'm currently a adult as we speak. When I was a child the staff there use to be extremely kind and greeted people, for clients such as what I and my parents fell under we were able to gain stuff to help us immensely due to low wages. Such as every month you can come in get 3 tops, 3 bottoms, a jacket or winter coat, a blanket/sheets every 6 months, socks, underwear, bra, shoes every 3 months. The staff there would even point out stuff to people there whenever they would have good items such as clothing or furniture, Because the clothes closet was intented for people not making enough money to get clothes on their back, and necessities. Not to mention everything they get is **donated** not sold to them it's given. They didn't have it open to the public originally due to it was connected to neighborhood house, however slowly they started to implement cost if clients wanted extra clothing however at highest something would cost was $5 at most and that's if it was furniture, and slowly was open to the public after years. But ever since they got new management they have become a former shell of what the use to be, now they're using their donations given to them to make a quick buck and it disgusts me. Clients now can only go 6 months out of the year when 2 years prior they could go every month because it was intended for families who make less money. You can only get a winter jacket and light jacket once every 2 years (so if you have growing children good luck keeping them warm) and same thing for bedding. Next they now have become full on money goblins, everything they have is given/donated to them and they are taking those donations and selling them for ridiculously high prices raging as high as $100. In fact they are even putting aside items for resellers to buy off them before anyone else can get to them which I overheard the visit I had today. Furthermore they now have implemented tables/racks that clients cannot even get items off them for free like this was intended for selling purses as high as 20-60 dollars. And due to them now trying to make a quick buck their racks are over filled to the brim with clothes to the point you can hardly move the clothing to see what's there in the racks at times, especially the coats it's absolutely ridiculous. And last their staff is extremely disrespectful. Everytime I try to great them I'm always met with a scoff or annoyed sigh, and they nit pick the clothing like it's coming out their own wallet. Overall I'm disgusted at the Neighborhood houseclothes closet it's a former shell of what it use to be and is now a money grab for resellers or outrageous prices. If you want to donate high valuable stuff to reach a family in need, don't do so here I'd suggest Facebook market place and putting it up for free for or gods helping hand if you want your donations to hit a family in need because they'll use your items here for a quick buck, and very limited for families who actually need it.

Excellent thrifting here! There are great finds every time I get to shop here! It's a great place…read moreto donate used clothing and decorative items. They support the Neighborhood House in supporting the people of the neighboring communities. The volunteers are so nice and helpful too!

I called to get exact location of store so I wouldn't miss it. After driving for over an hour in…read morebad weather, when I arrived the store was closed. They closed 20 minutes before the sign on the door. There was no notice on the door alerting customers of early closing. I would have liked the courtesy of being warned of early closure when I called 25 minutes before to ask for the location! Then when i called to see if someone was actually in the store just PREPARING to close because of the bad weather, the answering machine stated the new hours were even later than the sign on the door! I just left a message to ask for a simple explanation but never received one. I will keep my money elsewhere where i can at least get better customer service! And I have a couple of grandkids and I love to spend money!

Great selection. Excellent customer service. They send coupons in the mail too. Will be returning.read more

Quaint store in Richmond that offers home decor, antiques, farmhouse tables, and so much more. The…read moreowner Melissa is a sweet local Richmond resident that wants to help you find the perfect items to accent you're home.

Richmond has 4 different types of stores with antiques and gifts. Each store has their own…read morepersonality. When you walk into Flora's you feel like you stepped into a beautiful home, where everything is for sale. Very classy. There is something in every price range. A must see shop in Richmond.

There are a lot of really amazing and unique items. I felt some of the clothing items and you can…read moretell they were hand made, and are really beautiful. The only issue is that some of the items were way over priced. I saw some necklaces/bracelets 4x the amount I have seen elsewhere. For example, the crystal ones have been sold on wish and are cheaply made, they were marking them way up. I also saw some cute figures for $20 and they were super tiny. I understand though that a lot of these items were made by hand. I just do not think I would pay the price for them. One of the sweaters was $85 but really pretty, unique, and super soft/warm. If you are into unique items, then this is a place for you. I think they have a sale going on as well. You can pick up figurines or mugs, or even a quilted rug. It is also just a cool shop to look through.

My sister gifted my mother and I two beautiful alpaca ponchos from NKA. They are warm, soft, and…read moreAmazingly beautiful!

I came here to buy the items necessary for a Greek Orthodox Baptism a few months ago, in which I…read morewould be the Godmother. I am a recent convert to Greek Orthodoxy, and I was not too sure about all the things I would need. The owner was so helpful, she told me what I was responsible for purchasing, and what would all be packaged together for me to take to the church. Then I left the things I purchased there and she got everything ready for me. A few days later, she called and told me that I had forgotten to buy a bonnet for my Goddaughter, which is customary. So she told me about a few she had, and that one of them matched the dress very well. Knowing that I was very pregnant at the time, she asked if I wanted her to just add some stuff to the bonnet so it would match even better and then include it. Not wanting to take myself out & about too much, I agreed. She made the whole process very easy. Recently, I got a call from the store, notifying me that they had moved their business. I thought to myself, "Now that is good customer service, calling to tell me that they moved!" and I have to say, I am still a big fan of theirs.

I have been purchasing my wedding favors here since 2006. The owner is so helpful she order close…read moreto what I needed this way I didn't have so many favors left over. Last August 2015 my 2nd daughter was getting married in the Greek Orthodox Church. She was so helpful and everything came out so beautiful. She puts her special touches on everything and makes it just perfect!!! Will always be doing business here!!

Love the brands, color selection, and variety of styles. Customer service is always top notch.read more

Great selection of brand new pieces for spring. Good prices & value for previous seasons items &…read morepersonal, patient service!

It can be a bit difficult to shop here with the cramped isles and overwhelming smell of…read moreperfume/cologne, but I do like their jeans- specifically the jeggings. Jeggings are jean leggings that are super stretchy feeling and comfortable- perfect for me. I usually do not stop in here because a lot of their apparel has the words Hollister written across it for $25-50, which is insane to me. I do not buy clothes to have the brand name written across in odd lettering. I stopped in for a comfortable $11 sweater my sister found at another location, and I was dissapointed to see they did not have it. I tried to get a worker's attention, but she was too busy chatting up her male coworker folding jeans. She saw me and ignored me, and I could not find any other workers on the floor. I decided to wait in line to ask about the sweaters that were similar to one I found in store - sadly they did not have them. I was still able to score a pair of jeggings and two plain shirts - one blue and one red. Oddly enough, the red one was $11.99 before sale and the blue $7.99. The guy tried to play it off as the red was "newer" which makes no sense because the shirts are the exact same. Even the original prices were the same - and I made him aware of the black being $7.99 as well. He told me that they were told to price it this way and could not change it. Sadly. I will include the shirts in photos- and I still bought it because I needed a red one. Oh well.

I used to have to shop here because they made their jeans in such a wonderful way that they fit…read morereally well. Over the past few years I've bought a size 1 jeans. Fit fine. Then today I actually went into a store and held up a size one and it seriously looked like it was made for a 6 year old. So I grabbed a 3. Now the 3 fits like a 1. I got home and compared the two. They are THE EXACT SAME! It's not the numerical number that is the issue. The issue is the sizing keeps changing. A 1 this past year is now a 3. Why is it so hard to just keep things the same? Even their tops change in sizing but not nearly as often. Also, quality has gone way way downhill. Girls jeans have almost ZERO material. May as well just not wear pants!