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    Kids Dentist Plus - Folsom

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    4 months ago

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    The Tooth Station - Out kid-friendly waiting room and play room

    The Tooth Station

    4.7(44 reviews)
    0.4 mi

    We were recommended to Dr. Randolph by some good friends. After several bad experiences for my…read moredaughter she was terrified of the dentist. She has sensory issues, a very sensitive gag reflex and active tongue. I requested the quiet room, where with the use of the gas they were able to get full X-rays for the first time (age 9), and completed some necessary dental work, all with a smiling child afterwards. I would highly recommend this office. The office staff is wonderful, all the assistants and Dr. Randolph is amazing. If you have a child with special needs, they will do everything in their power to make it the best experience possible.

    I have mixed feelings about this office. When we first moved to Folsom, the care and…read moreprofessionalism was great from the Dental Techs. Although the age appropriate communication from the physician was not great, the girls were happy. It was the last 2 visits that were horrifying from both the Dental Tech and the Doctor himself. We were the last patient of the day, they had called earlier to ask if we could change the time (no, due to work). Once we were there we were rushed, and the girls (5 yo) spoke of it after. My girls sadly required fillings - oops on mom and dad... When I took the first one, wow was I appalled, demeaned, disrespected, and overall taken back with the poor patient-focused care. The doctor was telling my daughter you're not hurt, I'm not even touching you, there is no pain, you need to breathe through your nose. This is not exaggeration; this is word for word call out. The doctor turned to me after failing the procedure to attempt a disrespectful education. The physician needs education on how to speak with children who are experiencing a traumatic event (there is age-appropriate communication techniques for age groups). Do not take your children to this doctor. There are much better options. The only good comment I can give is the RDA that was there to assist with the filling that day was compassionate, kind, and very age-appropriate with my daughter. I have an acute-care nursing background of 15 years and understand patient-focused care, now in leadership. Do not recommend at all.

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    The Tooth Station
    The Tooth Station
    The Tooth Station

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    Kids Care Dental & Orthodontics - Folsom - Kids area in the lobby/Waiting room

    Kids Care Dental & Orthodontics - Folsom

    3.9(133 reviews)
    0.4 mi

    Took my three youngest daughters here for their checkups and cleanings and honestly they're…read moreamazing. The front desk ladies were super welcoming and sweet the second we walked in. The assistant who did the cleanings was the best. I sadly didn't catch her name but she talked to my girls the whole time to keep them comfortable. They all loved her. Dr. Tiffany Kwan was also so nice and very informative. She actually explained everything to them and made them want to brush more often which I'm so thankful for bc getting them to listen is usually a struggle lol Plus they got a goodie bag at the end with a toothbrush, toothpaste, floss and a little sticky hand toy. Definitely recommend!

    The care has been fine, what you might expect from more of a chain office as opposed to a single…read moredentist's private practice. The part that is horrendous is that they have now outsourced their phone system to what sounds to be India. Can't get any info on billing errors that they have made (saying they sent the insurance bill to the wrong insurance address so I was now responsible for the whole amount). Once I wanted to ask a question the day before an appt for an extraction. Person on the phone had no idea what the terminology was, so no luck there after 30 mins on the phone in circles. Huge mistake on their part to save money on office staff by outsourcing. I no longer have the patience for all this wasted time

    Photos
    Kids Care Dental & Orthodontics - Folsom - Ortho consult room

    Ortho consult room

    Kids Care Dental & Orthodontics - Folsom - Dental hallway side for patients

    Dental hallway side for patients

    Kids Care Dental & Orthodontics - Folsom - Lobby view today

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    Lobby view today

    Kids Dentist Plus - Folsom - pediatric_dentists - Updated June 2026

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