I took my 2 year old here for her first dentist appointment and we had a great experience…read more Parking was easy since they are located in a big shopping plaza. Check in was quick (you can do check in online or on your phone ahead of time). The receptionists were very sweet and attentive to my daughter. They let her brush the crocodiles teeth while waiting. We got called back promptly and both the dentist and dental hygienist were so sweet. They answered all my questions thoroughly and were both very patient with my daughter who was at first a little nervous and scared. They did a great job making her feel comfortable and we look forward to our next visit.

I can't say enough good things about this pediatric dental office! From the start, they never gave…read moreup on working with my not-so-great dental insurance and even offered me options that other pediatric dentists in the area wouldn't. That alone already set them apart. On top of that, they did an amazing job with my daughter's dental procedure, which was a pretty big one. The anesthesia team they work with is top-notch, knowledgeable, and made us feel completely at ease. Dr. Arora has been wonderful with both of my kids during consultations--kind, patient, and thorough. A special shout-out to Dr. Truong, who performed my daughter's dental surgery. He truly turned my daughter's life around with her teeth, and we are so grateful. We absolutely love this place and will continue coming here for all of our kids' dental and orthodontic needs. Highly recommend!

Took my three youngest daughters here for their checkups and cleanings and honestly they're…read moreamazing. The front desk ladies were super welcoming and sweet the second we walked in. The assistant who did the cleanings was the best. I sadly didn't catch her name but she talked to my girls the whole time to keep them comfortable. They all loved her. Dr. Tiffany Kwan was also so nice and very informative. She actually explained everything to them and made them want to brush more often which I'm so thankful for bc getting them to listen is usually a struggle lol Plus they got a goodie bag at the end with a toothbrush, toothpaste, floss and a little sticky hand toy. Definitely recommend!

We have been long-time patients at Kids Care Dental in Folsom, and our children have always loved…read moreDr. Shaw. We have had a great experience with her as their dentist, which makes this situation especially disappointing. We recently received a bill for a cleaning that was dated back to December 2022. Because we had dental insurance coverage at the time, I immediately contacted the office and our insurance company to find out why we were receiving a bill so many years later. After speaking with our insurance company, I learned that Kids Care Dental had never submitted the claim to insurance. Because so much time had passed, the insurance company would no longer process the claim. I made multiple attempts to resolve this issue, both over the phone and in person. Unfortunately, I could never get a clear answer or a resolution. I ultimately refused to pay the bill because this was not an error on our part. We had insurance coverage, and the claim was never submitted by the dental office. Despite my repeated attempts to resolve the situation, Kids Care Dental eventually sent the bill to collections. That was extremely frustrating and, in my opinion, completely unfair. We did everything we were supposed to do as patients and had insurance coverage at the time of service. I don't feel we should be responsible for a bill that resulted from the office failing to submit the claim in a timely manner. The customer service throughout this process was also extremely disappointing. When you call, you are directed to a call center, and the representatives often don't seem to have the information or ability to actually resolve the issue. I made multiple attempts to get help and repeatedly felt like I was getting nowhere. It is unfortunate because we truly loved Dr. Shaw and had a positive experience with her as our children's dentist. However, the way this billing issue was handled, the lack of communication, and ultimately sending the bill to collections when the issue was not caused by us led us to leave the practice. I hope the office takes situations like this more seriously in the future, especially when insurance claims are involved. Patients should not be held responsible for an office's failure to submit a claim on time.

so I suffer one of the most horrific experiences of my life at the hands of this man; Dr. Eric…read moreOsmolinski. And I just want to say I can't even imagine taking that unholy ride with anyone else. And thank you so much for clearly being a straight bad ass @what you do. Cause I know I made you nervous. I was lightweight losing my sanity :/ but you caught that& went in there like a cut throat savage that you are and you handled it. That was stupid fast and efficient under all that pressure. Thank you so much. Ps. That Apple Watch though...It might be a deal breaker for the rest of my life Ps. To the wingman who wiped my tears and held me down. Imagine if people like yall didn't exist. Thank you

Everyone at this office is so friendly and helpful! My toddler loves going here and is always…read moretreated with patience. Definitely recommend for the kiddos!

We were recommended to Dr. Randolph by some good friends. After several bad experiences for my…read moredaughter she was terrified of the dentist. She has sensory issues, a very sensitive gag reflex and active tongue. I requested the quiet room, where with the use of the gas they were able to get full X-rays for the first time (age 9), and completed some necessary dental work, all with a smiling child afterwards. I would highly recommend this office. The office staff is wonderful, all the assistants and Dr. Randolph is amazing. If you have a child with special needs, they will do everything in their power to make it the best experience possible.

I have mixed feelings about this office. When we first moved to Folsom, the care and…read moreprofessionalism was great from the Dental Techs. Although the age appropriate communication from the physician was not great, the girls were happy. It was the last 2 visits that were horrifying from both the Dental Tech and the Doctor himself. We were the last patient of the day, they had called earlier to ask if we could change the time (no, due to work). Once we were there we were rushed, and the girls (5 yo) spoke of it after. My girls sadly required fillings - oops on mom and dad... When I took the first one, wow was I appalled, demeaned, disrespected, and overall taken back with the poor patient-focused care. The doctor was telling my daughter you're not hurt, I'm not even touching you, there is no pain, you need to breathe through your nose. This is not exaggeration; this is word for word call out. The doctor turned to me after failing the procedure to attempt a disrespectful education. The physician needs education on how to speak with children who are experiencing a traumatic event (there is age-appropriate communication techniques for age groups). Do not take your children to this doctor. There are much better options. The only good comment I can give is the RDA that was there to assist with the filling that day was compassionate, kind, and very age-appropriate with my daughter. I have an acute-care nursing background of 15 years and understand patient-focused care, now in leadership. Do not recommend at all.

I scheduled my daughter's dentist appointment six months ago for her routine cleaning at their…read moreFolsom location. We've been coming here for two years without any issues. However, when we arrived today, the office was closed with no notice whatsoever. I called the number listed, and they informed me that only their Elk Grove location was open today. When I asked why our appointment--booked specifically for Folsom--was cancelled, they could not tell me who cancelled it, why it was cancelled, or why I was never contacted. There was absolutely no explanation. This level of miscommunication is extremely unprofessional and shows a complete lack of respect for their patients' time. I had to take time off work and pull my daughter out of daycare early, which cost me money--all due to their mistake. Because of this experience, I'll be taking my business elsewhere.

Ever since the former dentist Dr.Ian left it has gone downhill. The dental assistant put fluoride…read moreon my child teeth without permission and even admitted to the dentist that she didn't ask like she was supposed to and the dentist turned around and blamed me for their error. Then they never send important paperwork to insurance like they claim they will by numerous staff members over a span of months. Will not be returning.

We have been with Little Marvels for the past year. My kiddos are on the spectrum and have a lot of…read moredental anxiety as well as a lot of difficulty maintaining teeth care routines. Our situation was met by the staff at Little Marvels with a lot of compassion and patience. Dr. Jeff has been gentle and kind. We are moving out of state and wish we could take them with us!

My son is 3 1/2 and has a horrible anxiety around going to the dentist. We tried Little Marvels and…read morehe is actually talking about much fun he had with Sarah (reception), Sid (hygienist), and Doctor Dexter. Doctor Dexter and Sid were able to calm my son enough to be able to a partial exam and cleaning without sedation (building up the trust and comfort). The office is extremely clean and the theme is amazing.

After 16 years of being in the dental field, I'm a little picky when it comes to my dental…read morepractices. Our first time at Smile Pediatrics was great! I wanted to get my one year-old in for just a regular check up, and it was very easy to make an appointment. They are also in network with my Aetna PPO insurance. Score! The assistant Hunter was very sweet, and Dr. D took his time to make sure that we were comfortable and to address any concerns I had. Although there were a few tears from my one-year-old during the exam, she left with a smile, a goodie bag, and a balloon! I would highly recommend this Pediatric office!

Shout-out to Smile Pediatric Dentistry! We started our…read morejourney here and, out of concern (not dissatisfaction), sought additional opinions for our little one after hearing a treatment plan that felt scary. Based on community recommendations, we consulted other pediatric dentists--and every single one confirmed that Smile's approach was conservative and age-appropriate. That reassurance brought us right back to where we started. The team at Smile was incredibly patient, kind, and nurturing with my son--and so supportive of my anxious self. They were truly receptive to our fears and concerns, and I'm deeply grateful for the care and compassion we received. A genuine 10/10 experience

Dr. Tran & Leslie @ Oak Dental, they're the best wonderful couple. They treat you like family and…read morevery professional. The staff are also very professional, very friendly and very kind. Highly recommend, they're a real asset to the community.

Between the office staff, the hygienists, and Dr. Tran, this is by far the best dentist I have ever…read morebeen to. The cleaning was extremely thorough and they give a very detailed breakdown of what you need to work on. I would recommend Oak Dental to anyone. P.s. his wife who helps with all the scheduling is one of the warmest people you will ever meet.

My son just had his first dental appointment, which can feel a bit stressful to think about going…read moreinto it. Pediatric Dental Specialists of El Dorado Hills was recommended to us and we couldn't be more grateful. Dr Joe and the entire staff were amazing, as they made the process very friendly and easy going. I also want to compliment them on having a welcoming and kid friendly environment. We look forward to having a long relationship with them.

I can't say enough good things about this practice. Every single staff member in the office is…read moreincredibly friendly and makes you feel so much better when you're dealing with a tough situation involving your child's teeth. Dr. Ryan is amazing! Also, I can easily say this is one of the most beautiful offices I have ever seen :)

I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

The doctor is patient, informative, and knowledgeable. Victor is the best hygienist, he cares. He…read moretakes his time. He's gentle. The office is clean and calm. Hands-down, the best dentist I've ever been to. Blessed to have found this dentist 2 years ago.