Very kind and awesome staff! Had a hard time committing to a new place here in folsom because we…read moreloved our last dentist so much but glad we found this place!

I took my 2 year old today who doesn't like the dentist and they did so great with him, he actually…read moreenjoyed being there. They were attentive to him and patient throughout the visit. The office staff was friendly and they gave him and his brother balloons to leave with.

I took my 2 year old here for her first dentist appointment and we had a great experience…read more Parking was easy since they are located in a big shopping plaza. Check in was quick (you can do check in online or on your phone ahead of time). The receptionists were very sweet and attentive to my daughter. They let her brush the crocodiles teeth while waiting. We got called back promptly and both the dentist and dental hygienist were so sweet. They answered all my questions thoroughly and were both very patient with my daughter who was at first a little nervous and scared. They did a great job making her feel comfortable and we look forward to our next visit.

I can't say enough good things about this pediatric dental office! From the start, they never gave…read moreup on working with my not-so-great dental insurance and even offered me options that other pediatric dentists in the area wouldn't. That alone already set them apart. On top of that, they did an amazing job with my daughter's dental procedure, which was a pretty big one. The anesthesia team they work with is top-notch, knowledgeable, and made us feel completely at ease. Dr. Arora has been wonderful with both of my kids during consultations--kind, patient, and thorough. A special shout-out to Dr. Truong, who performed my daughter's dental surgery. He truly turned my daughter's life around with her teeth, and we are so grateful. We absolutely love this place and will continue coming here for all of our kids' dental and orthodontic needs. Highly recommend!

We were recommended to Dr. Randolph by some good friends. After several bad experiences for my…read moredaughter she was terrified of the dentist. She has sensory issues, a very sensitive gag reflex and active tongue. I requested the quiet room, where with the use of the gas they were able to get full X-rays for the first time (age 9), and completed some necessary dental work, all with a smiling child afterwards. I would highly recommend this office. The office staff is wonderful, all the assistants and Dr. Randolph is amazing. If you have a child with special needs, they will do everything in their power to make it the best experience possible.

I have mixed feelings about this office. When we first moved to Folsom, the care and…read moreprofessionalism was great from the Dental Techs. Although the age appropriate communication from the physician was not great, the girls were happy. It was the last 2 visits that were horrifying from both the Dental Tech and the Doctor himself. We were the last patient of the day, they had called earlier to ask if we could change the time (no, due to work). Once we were there we were rushed, and the girls (5 yo) spoke of it after. My girls sadly required fillings - oops on mom and dad... When I took the first one, wow was I appalled, demeaned, disrespected, and overall taken back with the poor patient-focused care. The doctor was telling my daughter you're not hurt, I'm not even touching you, there is no pain, you need to breathe through your nose. This is not exaggeration; this is word for word call out. The doctor turned to me after failing the procedure to attempt a disrespectful education. The physician needs education on how to speak with children who are experiencing a traumatic event (there is age-appropriate communication techniques for age groups). Do not take your children to this doctor. There are much better options. The only good comment I can give is the RDA that was there to assist with the filling that day was compassionate, kind, and very age-appropriate with my daughter. I have an acute-care nursing background of 15 years and understand patient-focused care, now in leadership. Do not recommend at all.

Took my three youngest daughters here for their checkups and cleanings and honestly they're…read moreamazing. The front desk ladies were super welcoming and sweet the second we walked in. The assistant who did the cleanings was the best. I sadly didn't catch her name but she talked to my girls the whole time to keep them comfortable. They all loved her. Dr. Tiffany Kwan was also so nice and very informative. She actually explained everything to them and made them want to brush more often which I'm so thankful for bc getting them to listen is usually a struggle lol Plus they got a goodie bag at the end with a toothbrush, toothpaste, floss and a little sticky hand toy. Definitely recommend!

The care has been fine, what you might expect from more of a chain office as opposed to a single…read moredentist's private practice. The part that is horrendous is that they have now outsourced their phone system to what sounds to be India. Can't get any info on billing errors that they have made (saying they sent the insurance bill to the wrong insurance address so I was now responsible for the whole amount). Once I wanted to ask a question the day before an appt for an extraction. Person on the phone had no idea what the terminology was, so no luck there after 30 mins on the phone in circles. Huge mistake on their part to save money on office staff by outsourcing. I no longer have the patience for all this wasted time

these people are not for real, so unorganized, i have upload the summary four times, download from…read moreKaiser website and still saying need more information. These people will cancel the appoint 15 minutes on confirmation. I am ready to drop them. such of bad experience. The dentist doing cleaning are fresh graduates and asking dumb questions.

Place is amazing. They were able to get my wife in sooner for her root canal. They are courteous…read moreand professional. Would recommend to family and friends. They were also able to get my kid in for an emergency ortho appointment at the last minute.

I scheduled my daughter's dentist appointment six months ago for her routine cleaning at their…read moreFolsom location. We've been coming here for two years without any issues. However, when we arrived today, the office was closed with no notice whatsoever. I called the number listed, and they informed me that only their Elk Grove location was open today. When I asked why our appointment--booked specifically for Folsom--was cancelled, they could not tell me who cancelled it, why it was cancelled, or why I was never contacted. There was absolutely no explanation. This level of miscommunication is extremely unprofessional and shows a complete lack of respect for their patients' time. I had to take time off work and pull my daughter out of daycare early, which cost me money--all due to their mistake. Because of this experience, I'll be taking my business elsewhere.

Ever since the former dentist Dr.Ian left it has gone downhill. The dental assistant put fluoride…read moreon my child teeth without permission and even admitted to the dentist that she didn't ask like she was supposed to and the dentist turned around and blamed me for their error. Then they never send important paperwork to insurance like they claim they will by numerous staff members over a span of months. Will not be returning.

After 16 years of being in the dental field, I'm a little picky when it comes to my dental…read morepractices. Our first time at Smile Pediatrics was great! I wanted to get my one year-old in for just a regular check up, and it was very easy to make an appointment. They are also in network with my Aetna PPO insurance. Score! The assistant Hunter was very sweet, and Dr. D took his time to make sure that we were comfortable and to address any concerns I had. Although there were a few tears from my one-year-old during the exam, she left with a smile, a goodie bag, and a balloon! I would highly recommend this Pediatric office!

Shout-out to Smile Pediatric Dentistry! We started our…read morejourney here and, out of concern (not dissatisfaction), sought additional opinions for our little one after hearing a treatment plan that felt scary. Based on community recommendations, we consulted other pediatric dentists--and every single one confirmed that Smile's approach was conservative and age-appropriate. That reassurance brought us right back to where we started. The team at Smile was incredibly patient, kind, and nurturing with my son--and so supportive of my anxious self. They were truly receptive to our fears and concerns, and I'm deeply grateful for the care and compassion we received. A genuine 10/10 experience

My son just had his first dental appointment, which can feel a bit stressful to think about going…read moreinto it. Pediatric Dental Specialists of El Dorado Hills was recommended to us and we couldn't be more grateful. Dr Joe and the entire staff were amazing, as they made the process very friendly and easy going. I also want to compliment them on having a welcoming and kid friendly environment. We look forward to having a long relationship with them.

I can't say enough good things about this practice. Every single staff member in the office is…read moreincredibly friendly and makes you feel so much better when you're dealing with a tough situation involving your child's teeth. Dr. Ryan is amazing! Also, I can easily say this is one of the most beautiful offices I have ever seen :)

I went to Dr. Sandhu's office for the first time yesterday on a referral from a trusted friend. The…read morefirst appointment was long because of x-rays and measurements, etc. But the atmosphere is warm and gentle, I was comfortable the whole time. I am almost 70 years old and my teeth are changing -- they helped me upgrade how I take care of my teeth and offered suggestions for protecting them. Very happy I found them!

I've been coming here for about 7 years now. Dr Handhu is such a warm and caring dentist. The…read morefront staff and hygienists are always very friendly and make me feel at home. A couple years ago my oldest son broke one of his incisors and they were able to work him in the next day. Seeing the dentist is not one of my favorite things but I truly enjoy coming here.

Dr. Tran & Leslie @ Oak Dental, they're the best wonderful couple. They treat you like family and…read morevery professional. The staff are also very professional, very friendly and very kind. Highly recommend, they're a real asset to the community.

Between the office staff, the hygienists, and Dr. Tran, this is by far the best dentist I have ever…read morebeen to. The cleaning was extremely thorough and they give a very detailed breakdown of what you need to work on. I would recommend Oak Dental to anyone. P.s. his wife who helps with all the scheduling is one of the warmest people you will ever meet.