After 16 years of being in the dental field, I'm a little picky when it comes to my dental…read morepractices. Our first time at Smile Pediatrics was great! I wanted to get my one year-old in for just a regular check up, and it was very easy to make an appointment. They are also in network with my Aetna PPO insurance. Score! The assistant Hunter was very sweet, and Dr. D took his time to make sure that we were comfortable and to address any concerns I had. Although there were a few tears from my one-year-old during the exam, she left with a smile, a goodie bag, and a balloon! I would highly recommend this Pediatric office!

Shout-out to Smile Pediatric Dentistry! We started our…read morejourney here and, out of concern (not dissatisfaction), sought additional opinions for our little one after hearing a treatment plan that felt scary. Based on community recommendations, we consulted other pediatric dentists--and every single one confirmed that Smile's approach was conservative and age-appropriate. That reassurance brought us right back to where we started. The team at Smile was incredibly patient, kind, and nurturing with my son--and so supportive of my anxious self. They were truly receptive to our fears and concerns, and I'm deeply grateful for the care and compassion we received. A genuine 10/10 experience

I can't say enough how thankful I am for the whole staff at smile pediatrics. Andrea, Dr Danielson,…read moreDr young and all of the kind hearts who work there really went above and beyond for my family. In light of covid restrictions, we were struggling to find a pediatric dentist for my daughter who was complaining about pain and needed extensive dental work. Our main dentist wasn't answering my calls, and so was another that we tried. Dr danielson came highly recommended by other parents in our area. As soon as I Inquired about an appointment online Andrea texted me to get the details and Dr Danielson personally called me back and assembled a staff to come check her for the very next day. Dr Danielson was kind, knowledgeable, and did a wonderful job explaining what procedures they would be performing on my daughter while still being respectful and comforting of my high emotions and fears about my daughter having to be put under for the first time. The whole staff made my daughter feel so special and loved and did their best to make me comfortable. On the day of surgery we met with the anesthesiologist Dr Young. He was also very knowledgeable and reassuring. He took the time to talk to my daughter and make her feel as calm as she could. It's never easy on a parents heart to see your child have surgery and the whole staff did a wonderful job on updating me, reassuring me, and most importantly taking care of my baby. They practiced the best safety protocols, making sure my daughter was healthy enough to go through surgery as well as healthy enough to go home. Never did I feel rushed or inconvenient to them. I am so thankful to have found this practice. I will now have all my children seeing Dr Danielson in the future, including my special needs son. Their office is beautiful and clean, the staff is professional and loving and I love how available Dr Danielson makes himself. I am able to text or call Andrea any time with any concern and hear back from the dentist right away. I could not have asked for a better experience.

Had a good first visit. My daughter is under 2 and I was hesitant as a mom to take her to a dentist…read morebecause I didn't know how she would respond. The staff was great and they where gentle and kind the whole visit. Great feedback and care from the staff too.

My son just had his first dental appointment, which can feel a bit stressful to think about going…read moreinto it. Pediatric Dental Specialists of El Dorado Hills was recommended to us and we couldn't be more grateful. Dr Joe and the entire staff were amazing, as they made the process very friendly and easy going. I also want to compliment them on having a welcoming and kid friendly environment. We look forward to having a long relationship with them.

I can't say enough good things about this practice. Every single staff member in the office is…read moreincredibly friendly and makes you feel so much better when you're dealing with a tough situation involving your child's teeth. Dr. Ryan is amazing! Also, I can easily say this is one of the most beautiful offices I have ever seen :)

We were recommended to Dr. Randolph by some good friends. After several bad experiences for my…read moredaughter she was terrified of the dentist. She has sensory issues, a very sensitive gag reflex and active tongue. I requested the quiet room, where with the use of the gas they were able to get full X-rays for the first time (age 9), and completed some necessary dental work, all with a smiling child afterwards. I would highly recommend this office. The office staff is wonderful, all the assistants and Dr. Randolph is amazing. If you have a child with special needs, they will do everything in their power to make it the best experience possible.

I have mixed feelings about this office. When we first moved to Folsom, the care and…read moreprofessionalism was great from the Dental Techs. Although the age appropriate communication from the physician was not great, the girls were happy. It was the last 2 visits that were horrifying from both the Dental Tech and the Doctor himself. We were the last patient of the day, they had called earlier to ask if we could change the time (no, due to work). Once we were there we were rushed, and the girls (5 yo) spoke of it after. My girls sadly required fillings - oops on mom and dad... When I took the first one, wow was I appalled, demeaned, disrespected, and overall taken back with the poor patient-focused care. The doctor was telling my daughter you're not hurt, I'm not even touching you, there is no pain, you need to breathe through your nose. This is not exaggeration; this is word for word call out. The doctor turned to me after failing the procedure to attempt a disrespectful education. The physician needs education on how to speak with children who are experiencing a traumatic event (there is age-appropriate communication techniques for age groups). Do not take your children to this doctor. There are much better options. The only good comment I can give is the RDA that was there to assist with the filling that day was compassionate, kind, and very age-appropriate with my daughter. I have an acute-care nursing background of 15 years and understand patient-focused care, now in leadership. Do not recommend at all.

We first discovered this dentist because I take my son to the donut store before daycare 3 days a…read moreweek - yikes. Boy was that an awkward finding - but I am delighted to recommend Smile Kingdom Dental, as much if not more as I delight in eating donuts! There are many things about this dentist (and staff) that I would rave about - the ambiance, the games and toys for kids, or the incredible decorative way they have set it up... all of these things are spectacular, however, it was the consistently kind way they approach EVERYONE both in the lobby and in back in the examination area. I was very impressed as well as grateful as it was my turn to bring our 3 year old son into the office - and he wasn't thrilled to say the least. Regardless of his initial doubts, he was treated kindly, gently, and expeditiously and I cannot be more grateful. I very much enjoyed and appreciated the kindness and personality of both the hygienist and the dentist - both were incredible and both deserve numerous compliments. I appreciated their great advice as well as the gentle way they gave it - my wife and I aren't the greatest at having the kids brush, but the wonderful way they understood the difficulties with kids and they way they expressed it was truly appreciated. In the end my son, while a bit short of happy, tolerated it better than I could have possibly hoped and it makes me far less anxious about follow ups. Definitely a strong recommend along with a true appreciation for the way the staff and the dentist conduct themselves. Andrew Whitaker

Dr. Juarez and his team are a parents dream. They are so friendly every time we come in. The…read moreenvironment is warm and gentle, which is ideal for our kids when they're getting fillings/more serious procedures done. Our kids love the paintings and prizes!

Took my three youngest daughters here for their checkups and cleanings and honestly they're…read moreamazing. The front desk ladies were super welcoming and sweet the second we walked in. The assistant who did the cleanings was the best. I sadly didn't catch her name but she talked to my girls the whole time to keep them comfortable. They all loved her. Dr. Tiffany Kwan was also so nice and very informative. She actually explained everything to them and made them want to brush more often which I'm so thankful for bc getting them to listen is usually a struggle lol Plus they got a goodie bag at the end with a toothbrush, toothpaste, floss and a little sticky hand toy. Definitely recommend!

We have been long-time patients at Kids Care Dental in Folsom, and our children have always loved…read moreDr. Shaw. We have had a great experience with her as their dentist, which makes this situation especially disappointing. We recently received a bill for a cleaning that was dated back to December 2022. Because we had dental insurance coverage at the time, I immediately contacted the office and our insurance company to find out why we were receiving a bill so many years later. After speaking with our insurance company, I learned that Kids Care Dental had never submitted the claim to insurance. Because so much time had passed, the insurance company would no longer process the claim. I made multiple attempts to resolve this issue, both over the phone and in person. Unfortunately, I could never get a clear answer or a resolution. I ultimately refused to pay the bill because this was not an error on our part. We had insurance coverage, and the claim was never submitted by the dental office. Despite my repeated attempts to resolve the situation, Kids Care Dental eventually sent the bill to collections. That was extremely frustrating and, in my opinion, completely unfair. We did everything we were supposed to do as patients and had insurance coverage at the time of service. I don't feel we should be responsible for a bill that resulted from the office failing to submit the claim in a timely manner. The customer service throughout this process was also extremely disappointing. When you call, you are directed to a call center, and the representatives often don't seem to have the information or ability to actually resolve the issue. I made multiple attempts to get help and repeatedly felt like I was getting nowhere. It is unfortunate because we truly loved Dr. Shaw and had a positive experience with her as our children's dentist. However, the way this billing issue was handled, the lack of communication, and ultimately sending the bill to collections when the issue was not caused by us led us to leave the practice. I hope the office takes situations like this more seriously in the future, especially when insurance claims are involved. Patients should not be held responsible for an office's failure to submit a claim on time.

I scheduled my daughter's dentist appointment six months ago for her routine cleaning at their…read moreFolsom location. We've been coming here for two years without any issues. However, when we arrived today, the office was closed with no notice whatsoever. I called the number listed, and they informed me that only their Elk Grove location was open today. When I asked why our appointment--booked specifically for Folsom--was cancelled, they could not tell me who cancelled it, why it was cancelled, or why I was never contacted. There was absolutely no explanation. This level of miscommunication is extremely unprofessional and shows a complete lack of respect for their patients' time. I had to take time off work and pull my daughter out of daycare early, which cost me money--all due to their mistake. Because of this experience, I'll be taking my business elsewhere.

Ever since the former dentist Dr.Ian left it has gone downhill. The dental assistant put fluoride…read moreon my child teeth without permission and even admitted to the dentist that she didn't ask like she was supposed to and the dentist turned around and blamed me for their error. Then they never send important paperwork to insurance like they claim they will by numerous staff members over a span of months. Will not be returning.

Dr. Kwong and his team are the absolute best.Each appointment was tailored to perfection and the…read morevibe in the office is always so genuine and upbeat! You all have truly set the standard for dental and ortho care! Thank you Dr. Kwong for making my smile dreams come true!

We have had the absolute BEST experience with Dr. Kwong and his entire staff. From the moment you…read morewalk in, you are greeted with warmth, kindness, and genuine friendliness. Every single team member is thoughtful, patient, and truly cares about the kids and their families. The doctor is exceptional -- knowledgeable, professional, and incredibly compassionate. He takes the time to explain everything clearly and makes both parents and kids feel comfortable and confident every step of the way. The office runs smoothly, appointments are efficient, and the level of customer service is truly outstanding. You can tell this team takes pride in what they do. We are so grateful for such an amazing experience and would recommend this office to anyone without hesitation. If I could give more than five stars, I would!