I have to seriously give these guys a 5 star rating! They are located in the Mall. I came in with…read morean online order for an exchange. They didn't give me nasty looks like some stores do when you return things. Instead, they went to the back and brought all the 14's they had. Score!!!! I was able to exchange in the store and not reorder my preferred shoe. The two people present were a sales clerk, not sure if he was a manager but he very may well have been since it took him two seconds to hear what I needed and ran to the back. As I waited the cashier and I chatted away. She was very very very pleasant. I have been here several times but never reviewed them. The first time I came in the cashier was pregnant. She was so cute. That time was equally pleasant.

A+ customer service for this Footlocker is in PG Plaza (aka The Mall at Prince George's). I think…read morethey have a great assortment of sneakers. I've been to this store before, but usually I'm browsing, and quickly go in and out. Last night, I went for the specific purpose of buying a pair of sneakers that I'd wanted for a while. I'm specifically leaving this five star review for their sales associate Mario. He was amazing. His customer service skills are bar none. For example, even though this store didn't have my size in the particular shoe I wanted, he proactively asked me if I wanted to try on the style I liked in men's or kid's sizes to see if that was an option. Unfortunately, neither fit me, so he found a store close by that had the exact shoe I wanted in my size. It was still refreshing to experience someone who likes assisting customers. Even though I didn't buy shoes yesterday, I will be back for sure, solely because of that experience. Thanks!

The customer service at this place is excellent. The selection is good as well. I had a pair of…read moreboots that had a minor defect, but they honored the warranty without trouble and replaced the boots. I will be back.

My husband and I were looking for comfortable shoes to wear for work. I definitely needed new shoes…read moreas I walk on concrete all day during work. We were in Skechers at the Columbia Mall location and noticed how busy it was due to it being "tax free week". We were greeted and taken care of by Naikyrah! She was an absolute sweet heart and such a hard worker. We also noticed she was the only one helping other customers. I was comparing three different shoes and in the midst of all that chaos. Naikyrah was kind, patient, and met all our needs. Not only did we appreciate her help finding the right shoe for us to try, she went above and beyond in regards to customer service. My husband and I were so pleased we ended up buying two pairs! NOw Naikyrah was very transparent and let us know one of the pairs of shoes was a return and last item on the shelf kind of deal. I was fine with and when I mentioned that to the manager, Samantha, she was gracious enough to give us an additional discount on top of the promotions that were already going on in the store. Then, on top of that... yes there's more... She asked if I was signed up for their rewards program and made sure I can maximize on all the discounts by applying the rewards that was available for signing up. Samantha went above and beyond to make feel us warm and welcomed as well because even though they were busy, she took her time with us and was 100% engaged! We not only did we get what we were looking for, we were taken care of and never left wondering how long we would have to wait to be taken care of, but both ladies made this experience so wholesome and we feel truly blessed to have met them yesterday!!! Thank you Naikyrah and Samantha once again! We appreciate all you do! *Side note: As a woman, I absolutely DO NOT LIKE SHOPPING! I KNOW I KNOW I KNOW, but they made it so easy and effortless!!!

"The Boss Of Bosses !!!" Hugo Boss has been the centerpiece of my closet for decades now and to…read morethis very day they still bring their unique touch to the fashion industry. From jeans, T-shirts, slacks to undergarments... Boss is the luxury brand that allows me to walk out the door with an undeniable swag to my step. I may not be David Beckham or Patrick Mahomes... but trust me when I say, I'm a brand ambassador in my own right !!! So, actually I don't rock Hugo Boss.. it's a second skin to me !!!

After failing in my first attempt to find a suit that fit well and actually looked good on me, I…read morestopped in at Hugo Boss. Hey, the sign in front said "Sale", so it didn't hurt to look even though I don't come close to resembling a tall, waifishly-thin, Euro-trash, male model a la "Zoolander" type. I certainly didn't look like a million bucks on this particular Saturday afternoon in my faded jeans, fleece pullover and beat up casual shoes, but Kenny, the sales associate, treated me like Warren Buffett and grabbed several suits of varying colors and cuts, dress shirt, and shoes for me to try on. Surprisingly enough, all of the suits I tried on fit really well. To my pleasure, all of the pants were flat front. No idiotic pleats for this guy! Most importantly, the gf REALLY liked how all of the suits looked on me. Sold! Bottom line: A good product almost sells itself. However, great customer service that is attentive, patient, and doesn't make assumptions about you based on your appearance when you walk through the door will seal the deal.

I like Old Navy. I have their credit card. I have a handful of "go to" items that I search for at…read moreany location. There is usually a sale each week. I would never pay full price for an item that will be 50% off, the next promo week. The employees are nice. I think there is a clause somewhere that requires Old Navy & Navy Federal Credit Union to be near each other (except National Harbor).

I was in the area and decided to stop by this store. It has been some years since I visited an Old…read moreNavy store (different location) and wanted to see if they still carried some tops I still wear during Fall/Winter months. Either the store overall no longer carries what I was looking for, or I may have missed it during the last season. I noticed they had what looked like a shawl to wear indoors and thought it would be perfect in keeping me warm. At the time I visited, there was a sale going on, so that helped a lot. They also had some sleepwear sets, but when I felt them, I noticed the material was very thin - more for maybe spring weather vs winter. I will look for that at a different store altogether. I did not stay long in this store. It was quick in and out. I still had good service when I checked out.

I love wearing the croc sandals. I own at least four pairs…read more I just bought another pair to add to my collection. Talk about comfort. I can easily walk two or more miles in them. With no problem. I prefer the ones that don't go between the toes. I'm not sure about all the bad reviews but I've never experienced a problem with customer service or rudeness. Actually no one helped me because I knew what I wanted and checking out was a breeze. Maybe timing is everything. I thought the cashier was very nice. No rudeness there. I will continue to get my sandals here. They actually last for years. Price was ok. You sometimes get better deals on two or more purchases. I only needed to add one more pair to my collection. I am now an owner of five pairs. All different styles.

Two things can be true: I have yet to have a positive experience at this location. And, I have…read morepurchased something every time I have visited. The customer service is painfully lacking. Like, absurdly so. Even the inventory is lacking (unless it's hard for them to keep things in stock) given the many options online. There isn't much "outlet" pricing here either. If not for my need to prioritize supportive (and hopefully stylish) shoes, I would indeed shop elsewhere but this is the only location in reasonable proximity. Maybe that will change soon, but perhaps not if employees don't have or receive better customer service training.

Staff is very proactive and quick. I couldn't find a shoe in stock so they ordered it for me and…read moresent it to me within five minutes. Store is clean and shoes of quality.

Upon walking in, I was greeted by staff. The store is very clean and organized. Even the clearance…read moresection, which at most stores is normally disorganized, was clean and the sizes were in the proper areas. I ended up spending way too much money here lol, but it was worth it. I definitely liked how many different options they had to choose from, from sneakers to heels, and they also have a few accessories.

Shout out to Shannon. She was so helpful. I was feeling self counscious about purchasing shorts for…read morethe first time in years. She took care of me and offered to give me an honest opinion about what I was trying on. She offered tips on keeping shorts in place for ladies with big thighs. I am honestly looking forward to throwing out my mom shorts and getting these short shorts on. Thanks for your help and love.

I have a credit card with Torrid and also spent close to $300. They put all my clothing in one…read moreplastic bag. I asked for an extra plastic bag and the the Caucasian ladies in the store refused to give me an extra plastic bag. I mean really after spending all that money tonight. Well I thought about it and retuned everything. I will not give them anymore of my business.

Huge shout out to the friend who told me to come to this store to find what I was looking for. I…read moresaw in one of my community groups that it had opened, but I hadn't made plans to check it out anytime soon. This is my first time walking through PG Plaza in quite a while, and there were quite a few new stores, with a handful of classic ones. My only complaint is that I parked on the opposite end of the mall, not realizing where the store was specifically located, haha. Once I went inside, I really like the variety of what I was seeing. It was very obvious they were showcasing summer clothes, and the women, men, and children sections were clearly marked. The price is for everything were pretty good. I didn't have to use them, but I saw where the fitting rooms were, and from the outside those seemed nice too. I think my favorite part was that they had self check out. There were two separate lines you could go in... One for registers, and one for self checkout kiosks, which of course accepted card payments only. I ended up finding a few pieces I really liked outside of what I originally came for. I do wish they had more jackets, but they were already phasing those out for summer stuff. I look forward to returning to see more!

I like Primark because you can get really cute items you used to only be able to get online, in…read moreperson very quickly. They have a bit of everything but not a whole lot of one style, so if you like something enough and you're not looking for something super specific, they're your place. They have shoes, bags, jewelry, clothes for all ages, and even beauty and home decor. It gets pretty busy throughout the day so prepare for long lines if you aren't doing self checkout. The value is pretty good for what you get, so I don't think I see sales very often.