Depending on what you are looking for, this particular Dick's is your option. I was here for bike…read moreassessories and gear. Unfortunately they have a very small selection of assessories and I did not find what I was in need of. However, this store was very clean and organized. The staff were very helpful and polite. Customer Service was delivered from this particular store.

Poor and unprofessional management. Lack of customer focus as they deflected basic issues and…read moreprovided snarky comments. Don't recommend.

Bottom Line: Wow! A well organized, two-story store filled with sports apparel and recreational…read moreequipment. I had no idea that Dick's Sporting Goods stores were so nice. The new-ish store in Annapolis is a mecca for sports apparel and recreational equipment. It is clean and organized. Downstairs there are seasonal items, general athletic apparel for the whole family and a large shoe department. Upstairs is sports specific with big sections for football, baseball, lacrosse, golf, bowling, etc. We even came across a section with bikes and kayaks. I really enjoyed pursuing the entire store and I spent the most time eyeing up Yeti and Hydroflash drinkware and Lodge cast iron pans. Yes, there is even a small camping/outdoor living section with hammocks, chairs, yard games and such.

Widely advertised that Ed Reed would be there on August 14th and had everyone lined up and waiting…read morefor over two hours. When we got inside, they informed us this was not a meet and greet and that nobody over 18 could talk to Ed. Over 300 people showed up and waited based on this false advertisement and wasted our time. Everything also crazy over priced but that's been known

Great Store, Awesome Selection of Hats! Owner Is Very Jovial and Professional ( Mr Raven )read more

I came to the mall specifically to visit Lids and was immediately greeted by Shay when I walked in…read more She was very friendly and approachable. I found the hat I wanted and ended up purchasing two additional hats as well. Shay let me know that my membership had expired and clearly explained how to renew it, including the discounts I could use that day and after a few days. Overall, I received great customer service and had a very positive experience.

You know, I have to really be unhappy to leave a negative review. I've been a loyal Dick's Sporting…read moreGoods customer for 20 years. I have never had such horrible customer service. I tried to return a brand new pair of shorts with tags that were a gift. All I wanted to do was exchange them for another color because the color I received was light and completely see-through. The gentleman at the counter refused to consider anything I said because I did not have a gift receipt, and he was only willing to give me a third of the value of the shorts. I really like the shorts and would like to keep them. I just am not interested in flashing everyone in the process. I just wanted a different color. Such a shame as I always was so happy with this store's curbside pick up. It's been the best. Unfortunately I will not be back. So disappointed. : (

Visited the Glen Burnie store yesterday and was happily helped by AJ in shoes during my visit. I…read morewanted to try a variety of athletic shoes on and AJ was very knowledgeable and helpful. He knew about the different styles, how they fit, and also what the new improved and popular products were. I will be back to visit again and I hope AJ is still there!

I put in a gift card to use from a previous order and dispute. The gift card was not accepted on…read moretheir website, and was not included. I was forced to pay full cost for it, and just wanted to have it updated to reflect the deduction off the credit card. I contacted the company within 5 minutes of the order being placed to give them more than enough time to update the order or modify. The business has an automated system that continually tells me it can do nothing. Now, in order to get anything back, I need to pay to send the sweatshirt back, and reorder it, and PAY again to have it resent to me. This is an egregious waste of resources, time, and money. The business refuses to adjust the value and close out the gift card in attempt to money grab for higher sales. DO NOT ORDER FROM HERE

Always liked Champion apparel when I was a kid. Problem is that they don't try to keep up with the…read moretrends. Still some nice stuff in here. I think the outlet label is misleading since you only get outlet prices on super sales and clearances.

This place is the worst. We purchased a bike for my son here and a few months later the derailer…read morebroke. We live right around the corner so we took it here, but they said they weren't taking any bikes because their tech was out for an extended time. We'd check back every now and then but got the same answer, so we packed it up for the winter and just a few weeks ago I had my son and daughter bring it back. The staff, instead of just taking the bike back (which is still under warranty) chose to make a big fuss and turn us away for not having a repair #, but also stating that the bike couldn't have been damaged the way my son had stated. We call asurion and get a repair number, and then resubmit the bike. They never called us, or have me paperwork, so 2 weeks later when I pop in the guy says they can't repair the bike. At the time I thought nothing of it, and was prepared to take it to Annapolis, which is out of the way, but it was the only option. However when we came back to pick it up, I read the sign that said clear as day "if we can't repair the bike we will replace it" and we questioned the staff member about it. Scott, who we initially talked to when my kids brought the bike in, and the same day when I brought it back stated that he was the tech that was out when we initially were attempting to get it fixed. He is solely focused on the fact that the bike couldn't have broken the way my son stated, and was personally refusing to fix the bike, even though we already got the go ahead from the warranty people. Scott, is telling us that him and another manager CJ, have deemed what happened to the bike to be neglect, and have decided that they won't help us any further. They just let the bike sit in the rafter for 2 weeks, and never contacted asurion to submit any update on the bike. We argued for about 30 minutes, but got nowhere. They tried twisting our words, and down right lying about what had taken place in our prior dealing with them, and now Scott all of a sudden says he wasn't even the bike tech, but he's the person most hell bent on not honoring our warranty. Which the store doesn't even have to pay to fix, because it's under warranty. The neglect that they speak of is that they don't believe how my son claimed it broke, but let's be for real he's 15 and could possibly be withholding some details, but regardless the bike is under warranty and we didn't even need to offer an explanation. They fully refuse to help us, and we take the bike outside and call the warranty company in the parking lot. The lady from Asurion is shocked, and saying she's never heard of such a thing happening. She stated that they have already given us repair number, and given an okay for the bike to be fixed. She stated that the matter in which the bike was broken had nothing to do with anything, and that the tech just needed to assess the bike and then send them a report. We went back into the store with the lady from Asurion on the phone, and let Scott talk to her. Then after being told they didn't have a tech that could fix the bike (even though initially Scott stated he was the tech that was out the summer before) and after they said they wouldn't fix the bike, they now had a tech named Andy that would be in on Tuesday to take a look at it, and contact Asurion. However Scott, was like parts take a long time, and made it seem as if they were salty and would just stall everything to spite us, and we just really wanted to have the issue resolved. So we took the bike to Annapolis, and they didn't even care how the bike was broken, they just said we'll fix it. It could be about 2 weeks for the part and another week for the repair. Scott and CJ were rude and unprofessional. They fought us every step of the way, and even made up their own rules to impede us, when they couldn't justify anything with an actual policy. The guy from Annapolis said that they see broken derailers all of the time, and they even have a name for it, that's kind like an inside joke with the people in their department. Scott and CJ acted as if there has never ever been a broken derailer from the GT brand ever in life, and were insulted at the idea of it. Like these guys were fully invested in fighting us tooth and nail instead of giving us the service they we deserved. They went above and beyond to their duty to see that we would not have our bike serviced at their store (which is where we purchased the bike) and I can only assume that this strategy has worked for them in the past, because of how adamant and aggressive they were with my family and myself. In the end Scott had to eat humble pie as the lady from Asurion told him that they couldn't do what they were doing. They had made such a big deal about us getting the repair #, and then when we did they didn't even touch our bike.

Walked in and asked for help, was helped right away and made my stop super fast!! Wide selections…read moreof whatever you may be looking for!

Shopping at this location was blissfully a wonderful experience…read more I discovered so many beautiful,and sexy outfits for my Carnival Cruise to Southern Caribbean. I also purchased early Christmas presents for my grandchildren. The customer service I received from the following sales associates was awesome: Joy F, Ebony, and Jeremiah. Under the direction of the manager Isaiah created a more smooth check-out and every item I needed and wanted was found on the floor or in the back inventory. The sales were to die for and I will never shop at a corporate store again. My Go To Store in Under Armour at Arundel Mills. Thank you everyone that helped me in making my experience a happy one!

Came here to look for a men's warmup suit. They had a nice sale going on: 50% off the lowest price…read moreand clearance items an additional 60% off. The store was clean and well laid out. The staff were very pleasant and the service good. The selection of items was great as well. I found the perfect warmup suit for him! All in all, a great place to purchase athletic items for the family, especially when they have a sale like this.

I used to really enjoy this store but it seems, at least as of March 2025, they have eliminated…read moretheir plus size offerings. Nike isn't known to be the most size inclusive but there were at least a few racks dedicated to sizes 1x - 3x. On my most recent visit, even XLs were few and far between. Yikesssssss.

Not bad at all. I came here on Black Friday....pretty much asking to be a glutton for punishment…read more lol. As you can probably guess, it was a madhouse and very crowded! But, surprisingly the store was fully stocked, well organized and full of great stuff. I bought two pair of shoes, a couple of running shorts, gym gear and a hat for less than $120 bucks! Talk about a deal...Anyone who knows about a Nike store, you can pay that price for just one pair of shoes or hoodie alone!! LOL! The floor plan is open which is great for accommodating large crowds, and this place tends to get crowded for sure but, what I've noticed is that the lines at check out move fast and they tend to have a good rotation of inventory. There were a couple of items on the floor where I needed a different size and one of the staff members were able to check their stock and pull the size I needed from the inventory room. I really appreciated that as to he could've been lazy, and not even bother to put forth the effort, giving that the store was so crowded. In all, easy to shop because of the set up and attentive staff. Also, great prices and return policy. The store is large, clean with lots of rotating stock and items for a factory outlet store. Will definitely come back. * YELP ELITE TIP: Get the Nike app and sign-up/become a Nike Insider Member for 15% percent off your first purchase, monthly exclusive deals, sale offers and a 20% off special discount for your Birthday! Can't beat that. And, the best part of it all....is it's $FREE.99! :)

I have never written a review before but, my experience today was so bewildering and unprofessional…read morethat I feel compelled to let people know. I have shopped at this store before for mouth guards and shin guards and it's always been a fine experience. Today I brought my daughter to buy her first field hockey stick. A young man approached us and it was clear from the get go that he didn't have any real knowledge of field hockey. He kind of stared at the wall of sticks for awhile as said "I think it needs to reach her hip". Then he handed her a stick that was 32" (clearly too small) and said "it should be alright". Sensing that we were "not in good hands" I said, "would it be better if we came back when someone is here who knows field hockey?" He responded "Oh, Erin knows field hockey, she's in the back." I felt relief because my logical assumption was that this knowledgeable person would now come out and help us purchase a Field Hockey stick. Instead, the boy came out again mumbling "she said the sizes are marked on the back of the stick" and handed my daughter a 36.5" stick and said it Iooked fine. At this point I was getting irritated. Ten minutes of my life have just been wasted staring at a huge wall of field hockey sticks that I know range in price and size and the person who knows Field Hockey can't be bothered to come out and help us?? We were the only people in the store! So, at this point I said "Look I'm a little confused. No offense, but you clearly don't seem to know about Field Hockey. Why is the person in back not coming out to help us? I'm kind of irritated. All I want to do is buy my 10 year old daughter a stick. I think we're going to leave". Now this experience would have been chalked up as bewildering if I had just walked out the door. End of story. But, as I was walking out the door, the woman in back emerged! She strode up to me saying "I don't appreciate how you just spoke to him." What??!!! I truly thought she was coming to apologize to me for ignoring us as customers. I've just wasted 15 minutes of my life (with 3 kids in tow) with a teenager who clearly has NO idea how to help me. She then tells me he's new. Well, if he's new to the job, why on earth didn't she come out and show him how to sell a field hockey stick???! Train him! When I protested that I didn't think I was being rude but, didn't understand why she didn't come out to help me- she replied "well, you don't need to buy your stick in this store". Am I crazy? This is a business, right? I truly felt like I had entered an alternate universe. I was the customer. I was ready to purchase something. Shouldn't the knowledgeable salesperson come out and do her job? And then I get told off for mildly expressing my dissatisfaction with the service I received.. This is truly a shame because this is a local business which I would love to support but, now I'll never go back. If this woman is the owner of the store- good luck! But, if she isn't- I truly hope the owner realizes she is an awful manager.

Great experience with Manager Trent making an exchange of a pair of strong ,sturdy ,great range of…read moreselective colors and styles of water sandals . No hassle and showed the most respect. Trent was very professional from the beginning to the end of our transaction. The value was worth the return.Thank you sir Trent,Day W.

I have had nothing but great experiences at this store over the many years that I've been shopping…read morehere. With that said, Tavis somehow went above and beyond all of those experiences this weekend. I felt so awful asking him repeatedly to go hunting for a specific pair of shoes that I wanted but he did it without even an inkling of frustration. When it turned out that they didn't have exactly what I was looking for, he went hunting for it as different stores until they were found. While we waited, we chatted about how much he enjoyed working at Merrell's Outlet Store and how they treated their employees well. He was an absolute pleasure to interact with and I will be looking for him the next time I swing through. Oh yeah...their Jungle Mocs are literally the world's most comfortable shoe and the sales they have on apparel are amazing!