Under 24 hours before appointment, received a message that "new policy for all patients is there…read morewill be a 25 dollar charge for not calling and confirming the appointment by 4pm the day before the appointment." Is this even legal to charge for not confirming--not for not showing up--simply not confirming? This policy was not in place when I made the appointment for my kids and I, by luck, happened to get the message in time, under an hour and a half before their new deadline or they would have shamelessly charged me 50 dollars before we even showed up tomorrow to our appointment. When I called the office for clarification from Ashley, she went silent before answering my question, then she said there must be a bad connection. She was incredibly rude, condescending and unapproachable when I sought clarification for this strange policy change. I cancelled the appointment for my kids, and we are now happily going to another dentist with a more respectful and professional practice.

This dentist called the police on us because my granddaughter had a scab on her forehead she picked…read moreoff (for the tenth time), and she is two. The scab was from a minor fall in the backyard while she was playing. This resulted in a case against us for their allegations. You could have asked? Assumptions?? Also, my granddaughter went crazy after her surgery when she woke up. My older granddaughter it took her about 35 minutes. The younger one took almost three hours due from overdosing her with anesthesia. I would NEVER RECOMMEND THIS CHILD DENTIST, to anyone ever.

Staff is extremely rude, they're very condescending and don't truly care about their patients.read more

I have been taking my legally-adopted grandchildren to Kids Little Smiles for FIVE years…read more Throughout this time I have complied with all requests to update health and contact info, and my personal information is on all their documentation. Yesterday, after regular check-ups and cleanings (no x-rays), staff demanded to see proof of legal guardianship (which I originally provided 5 years ago) to talk with me about a treatment plan for a small cavity. When I asked why, I was told that this was because my grandchildren referred to me as "grandma" when asked who brought them to the office. This was clearly discriminatory as staff doesn't require proof of legal guardianship from any other client's parents (which they confirmed). When I asked for written procedures of how to file a complaint I was offered the Havasu office manager's name and phone number, clearly to avoid escalation or resolution of my concern. I insisted on contact information of someone who supervises the entire office and, after 3 verbal requests, I was given a post-it note with handwritten info. I WILL NOT be returning to Kids Little Smiles in Havasu. I will not refer any of my parent friends to this place. I will make friends aware of this discriminatory practice through social media, and I will take my business elsewhere

It's a great place for kids! They have a jungle gym, video games, prizes. Dentist and staff was so…read morenice.

Nice establishment with a cute "child-sized" door for kids and a regular door for adults. Sets the…read morescene for the child-like atmosphere. My girls were able to play on the exquisite activity center while I handled the paperwork. A bit expensive at $318/each (cash client w/o dental insurance). The girls were seen at the same time in a large, open dental facility with side-by-side chairs. They had x-rays, flouride, and exams. One child has a cavity on a loose baby tooth; no treatment necessary. Second child has two cavities; extraction of one plus the addition of a spacer, and a crown for the 2nd cavity (both on baby teeth). Might get a 2nd opinion before acting. I do like how the children were completely at ease. This is a child-friendly dentist & staff.

Fast friendly painless quality Timely service. Excellent staff and doctor. Thank you for caring and…read morebeing there.

My family and I have seen Dr White for at least 15 years. It's like going to visit family when we…read morewalk in. They have a wonderful staff. I have always felt they are honest and we get great care. I seen Lindsey today for my cleaning and X-rays which went great!

They don't accept insurance! They're the only person in town who does root canals and they can't…read moreget their act together to take insurance? What the hell?

I'm a parent of special needs children and I have to have my children fully sedated for treatment…read more I was so nervous until I walked in and immediately the atmosphere is welcoming and the entire staff is very kind, the doctor was awesome, you can tell he truly cares about his patients and they all smile and that means so much. Multiple times now I have been guided through this stressful process by Talullah and she is so thorough and knowledgeable, she answered all my questions without even having to ask, super professional while compassionate and kind. I am so much more confident in the team and the sedation process because of her and the kindness received from each person we encountered today.

The actual Dr that sees the kids for check ups is fine. Its the Office Manager/ treatment…read morecoordinator and the traveling dr that comes in for treatment My son was seen in June 2024 for 2 extractions. He was taken back and we were asked to leave. He came out 30 minutes later crying excessively. He told me they tied him down and the dr screamed at him. I brought this to the office managers attention and she canceled his future treatment. I told her i dont feel comfortable my son being tied down and screamed at. My son needs treatment and they refuse because i asked to go in the back! Its very upsetting knowing if the slightest thing is wrong they want to extract or cap the teeth. They have extracted 3 teeth capped 2 and want to extract another 2. None of the 3 extracted teeth have grown back either! Definitely feel very un easy and upset!

The 5-star reviews are completely true. From the moment you walk in, the entire team is bubbly and…read moregenuinely welcoming. Dr. Sorenson was fantastic with my son--personable, patient, and thorough. I never felt rushed while asking questions. He took the time to listen to all my concerns and gave us a great recommendation for a second opinion on my son's tongue tie. To top it off, we were called back barely a minute after checking in for our 4PM appointment which is practically unheard of these days. The level of care and respect for our time made this such an easy and positive visit. I would definitely recommend Dr. Sorenson to anyone looking for an exceptional pediatric dentist.

Wow wow wow! this was our first time and everything was amazing from booking the appointment to…read morecheck out. Dr. Sorenson and his staff went above and beyond to make my 2 year old feel completely at ease. The appointment was quick and we didn't have to wait at all. 10/10 recommend!

Decided to take my son here for his tongue tie after reading reviews on another practice. My son's…read moredentist recommended the other place, I had high hopes considering her background and cert as a lactation consultant. Our pediatrician office uses Summerlin Pediatric Dentistry and I had a really great first impression upon calling and speaking to staff. She explained and taught me so much over the phone since I had questions such as cost, recovery ect. Fast forward to day of appt. Didn't know the office is on the 6th floor and only a certain set of elevators go to this floor in the building! I think when patients are making a NP appt, a heads up about this is necessary. It took over 10 mins for the elevator to arrive and get on. I also went to a different set the first time and ended up being a bit late. Dentist was nice although interaction was short, but informative and thorough.

We were recommended to Dr Hoban when we found out our middle child was tongue tied. We eventually…read moredecided on surgery after some pronunciation issues and a few cavities. Dr Hoban and her whole team were awesome! Fast forward years later now and we are still going there! We drive from henderson and we wouldn't go anywhere else. My youngest has ASD and has chronic illness and Dr Hoban has always modified his care and made it as pain free and stress free as possible. I can't recommend them enough!

I recently took my 2 young boys there for their first dentist checkup and I am so glad we took them…read moreto Anthem Pediatric Dentistry. The woman I spoke to to schedule their first appointment was extremely helpful and patient. She got all our information and was able to get us a date and time that worked for our schedule. The reception area is great. The office is so spacious and while it was busy, it didn't feel cramped. We were able to fill out our paperwork and didn't have to wait long until we were called back. Dr. West and his assistant were extremely patient and caring for our 2 kids who were nervous. I was so relieved to have a dentist for them who was so kind and understanding. Would definitely recommend to anyone and will be going back again for routine checkups!

We went in because my son had a major toothache. After going to another dentist we were referred…read morehere for a pediatric root canal. The dental assistant was so kind and went out of her way to make sure my son was comfortable. She made conversation with him that was relatable to his interests. It quickly helped him to be at ease. The dental exam and consultation was quick and as the parent we were given options which I appreciated verses being "forced" into a procedure. 10/10 would come back for future care.

This dentist group over charges, i was told i needed a deep cleaning, 2 vists and a total of 30…read moreminutes later i was charged $700.00 for nothing!!! Thieves!!

I have been going to Cerbat Dental for close to 10 years and am a huge fan so imagine my…read moredisappointment when they changed their dental coverage to Wellcare only. They have their reasons, which I respect, but they are going to be a really tough act to follow as I go into 2026. I will miss this dental practice, doctor and staff more than words can express.