Purchased an AT-VM92C headshell and stylus for my 45 y/o Technics turnable. it couldn't have been…read moreeasier -- screw the old one out, screw the new one in and everything sounds brand new. I haven't had the pleasure of testing their after sale customer service but the product itself is fantastic

Bought a nearly $1,000 turntable from Audio Technica. The AT-LP7, which is supposed to be their…read morepremium turntable. After less than 6 months the belt kept slipping off of the the drive pulley. After trying 3 new belts the same things happens with them. What's even worse is I can't anyone from AT to respond to emails or phone calls. Apparently they don't care about their customers. Beware of Audio Technica....they'll rip you off!!!!!

My granddaughter wanted to learn to play guitar and after looking on Amazon, I realize I needed…read moreinformation. You can only get from a dealer. I decided to go to Gattuso's and see if they could help us. Boy am I glad I did this. Everyone in the store was extremely helpful in explaining about the guitar strings and sounds of them. They had a good selection to choose from and after purchasing the one she picked, they tuned the guitar while we were waiting, and the man was explaining what he was doing to my granddaughter as he set it up My granddaughter ended up with guitar for under $200 but I know the value was probably higher for it compared to if I ordered it from Amazon I strongly recommend Gattuso's music store , when you don't know, you have to go to someone who does know

There seems to be a great selection of instruments and cases. I bought a decently priced gig bag…read more The entrance is currently located in the back of the store through a metal door.

We were visiting from out of town and came in for a small repair. We were so happy with the fast,…read morefriendly service! Great selection, lovely staff - wish we lived closer!

I have had two "noteworthy" - no pun intended being a music store- experiences with Pellegrino…read moreMusic. Most recently, I bought a new (used) piano. I began my search at Pellegrino, because they have a large selection of used pianos. I came upon the Kawai model and knew it was the piano I really wanted. Turns out, Pellegrino had sold it as a new piano in the 1990s, and was now consignmenting it for the original owners. The instrument was in excellent condition, and their price was fair. Pellegrino also agreed to take and dispose of my old piano. Totally enjoying my new instrument. There was a significant problem, however, with delivery. I had measured my old piano, the space where it was going in my home, and my door frame. The "new" one was within an inch of the old piano size wise. There shouldn't have been any issue with delivery. The team they sent could not manage the weight of the piano, and almost dropped it ! Very thankfully, I was having new furniture delivered that same day, and the deliverymen from the furniture company actually were the ones who successfully brought the piano into my house. The men from Pellegrino did not even thank the furniture movers for their help. When I went back to Pellegrino shortly after delivery (to buy some sheet music) I informed the owner in person of what had happened with delivery. I got no response - not an apology or any sense of concern. I would have given five stars without the delivery hitch. It would have been four stars if the owner had taken some responsibility for what happened. It makes me wonder what would have happened if the piano had actually been damaged by their delivery team. So, overall, I am thrilled and pleased with the piano, but the customer service/delivery is disappointing. We also had previously rented/leased to own my daughter's clarinet through Pellegrino when she in middle school band. This was a totally successful experience, and we even upgraded to a better instrument as my daughter's skill level and dedication increased.

I always take my guitars to be setup. Johnny is very good with repairs and for sure customer…read moreservice. After you paid for services I find myself staying and hearing loads of stories he has. Johnny's music Shoppe is the place to visit. You'll be completely taken care of.

What a great experience! I googled a place in Massillon that rents musical instruments. I wanted to…read moreget something situated for my niece who is in fifth grade and joining the band. I felt overwhelmed and didn't even know what questions to ask. Cali was awesome! She was straight forward and transparent. She told us about the added fees and what to expect. Cali talked us through the process and helped us make an educated decision. We were in and out within 20 minutes. I feel confident in the decisions we made and the money we spent. What a great local business. I will make sure and continue to support Johnny's Music!

Been shopping at Runzo's Outdoor Sports for many years and never had a bad experience! Good…read moreselection, and better prices than big box stores! Mike and his staff are very friendly and knowledgeable and I will continue to shop there and recommend Runzo's to others!

Bought several handguns here in the past but today's visit will be my last. The woman at the…read moreregister was short tempered and disrespectful. I left without purchasing anything and will not return. Definitely will not be recommending this shop to anyone.

I was coaching at the Hall of Fame and realized my old shoes were doing a number on my back…read more Luckily, I found Second Sole. The employee, a younger guy - I should've gotten his name, was extremely helpful. He helped me pick out new shoes as well as inserts to help my pain. This was two weeks ago and I've felt much, much better since. Highly recommend!

Walked in no one greeted ..walked out no one still said anything…read more... I will be going back to Front Runner

Short and sweet. Everything was great…read more Slightly longer version. The product is great and my wife loves their stuff (and of course is great for me too!) I wanted to just say though, that there staff is awesome. For whatever reason we decided to go the Saturday before Christmas (yikes!) My wife just wanted to get a couple things for herself and we had our 19 month old in tow. She quickly found what she wanted and got in line. And what a line it was!! Needless to say our little one was happy about waiting for three minutes and then was "ready" to move on. What happened next helped to keep everyone calm. One of the store employees who was helping manage the long lines starting cooing and playing games with my daughter. So much so that my daughter was howling with laughter! Even better it was keeping the crowd of people entertained and before everyone knew it, we had checked out and were in our way!

I shop in VICTORIA'S SECRET @ BELDENVILLAGE MALL( which is an hour from my home), atleast 3 times…read moreper month. UNTIL today I've always had wonderful service! Today was the ONLY day the store manager helped me & @ the time I DIDN'T know she was the manager. She was very rude ,smart mouth & when I told her WHY i wasn't happy she argued with me!! All because she was to busy playing on her phone to help me properly! I left without buying anything & very upset!

Exceptional service, value and a great overall customer experience. Nice inventory and accessories…read more Drove from Wooster after finding Gemini Bicycle & Ski Center online and was glad I did. Will definitely be back. Love my new Jamis Citizen 1 hybrid bike. It's just what I needed to get back on the trails.

Great bike shop. Everyone here shows exceptional service and always puts the customer first. I have…read morebeen going here for a couple years and have never had a bad experience.