Service here is great, my grandchildren be excited to come to the dentist. Everyone is very kind…read more Thank you all for your help and support.

This is the best pediatric dental office I have ever taken my kids. The facility is large and…read moreclean. There's so much space in the seating and procedure area. My kids have been going here since they were 2 years old. It's been over 1Oyears now. Dr. Echandy is so experienced and so detailed when looking at my kids teeth. Karla in the front has been there giving top tier customer service for all the years I been coming here. I can't take my babies anywhere else. Julissa was so nice as well! Such a welcoming vibe here.

We started going to kids smile based off a recommendation from our pediatrician. The dentist and…read morestaff are polite but the office lacks space. All of the chairs are in one area and patients don't have their own rooms. The space is tiny. Patients and staff are squeezed into one area and I feel like I'm going to bump into someone or something expensive. They really max out the space. In some ways, it's a sign that they're busy but at the same time, it just lacks personal space. It's an issue when the child next to yours is crying because they're scared that causes your child to panic. It's also an issue because parents don't have much room to stay with their younger kids. The hygienist does most of the work and the dentist just pops in at the end to make sure everything is okay. Also, scheduling is such a hassle. My daughter needed to get her cavities filled and they didn't have any availability for about 4.5 months. We also were unsatisfied with their handling of insurance/billing.

I took my grandsons for their first dental check up. They were very nervous at first but the staff…read moremade them very comfortable by explaining the whole procedure to them. They were watching a movie the whole time. At the end they got rewards and token to use at the prize machine. They had a great experience and everyone was extremely nice and very professional. I highly recommend kids smile to your family.

The team was amazing with my autistic child. They were patient, gentle, and took the time to make…read morehim feel comfortable instead of rushing the process. They explained each step and were very understanding of his needs. It made a huge difference for us. I truly appreciate a pediatric dental office that knows how to work with children on the spectrum.

I was struggling to find a dentist for my child and thankfully I googled pediatric dentistry then…read moreDream Smiles popped up! The building is tucked away by the flagship car wash, there's also a McDonald's near it, and the Labcorp in a different building - once I recognized my surroundings it made it easy to find. Walking into the suite and not knowing what to expect, my breath was taken away, the decor and the footprint of the space are really nice. It's kid friendly for the littles and yet mature enough if a 16 year old has to come here for dental care. The front office team, dental hygienist, dental assistants, and (most importantly) the dentist are so kind and supportive. I couldn't find my dental insurance card and they waited till I could locate it instead of rushing me out the door. 10/10 recommend this place

We went in for a basic check-up before kindergarten starts and it was a miserable experience. They…read moredid not have any other patients and the dental hygienist tried to sell other​ services and even asked if my other son needed work done. After the assistant properly prepped my 5 year old, th​e dental hygienist with little patience, did a very poor job of communicating my son for the x- ray which was hurting his mouth. Because she was marketing​ other services earlier, I inquired if an x-ray was required for a basic check-up and she insisisted it was. Dr. Khoi ca​me into the room and raised his voice insisting that it had to be done or he would not sign off for the check-up. I had to ask him to lower his voice and calm down in front of my children. When things settled, we left without the x-ray or a document stating which services were completed​. I can understand if the X-ray was required, but an educated doctor should know how to communicate especially in front of children. Staff should not be selling services outside of what was required. They should also be aware of how to communicate with kids at a "kids dental clinic". I never write reviews but this was by far the worst experience and I am up thinking about it a day after the incident.

Our insurance changed so we had to leave a great dental practice for one that would accept our…read moreinsurance. This place did and is close to our house so we we went ahead and gave it a try. I have to say, my kids were pretty happy with the visit and we even had a follow up, which went well too. They got stickers, and the techs and dentist Dr. Bhanot were all very very nice. My 2 year old made it for a full cleaning without crying until the very end. And at the time, they didn't have tvs in with the patients so that's saying a lot! We were very very happy with the visits because of the wonderful techs and doctor; close location and accepting our insurance sealed the deal. HOWEVER -- the front desk staff really leaves something to be desired. Whenever I called or spoke to them in person, they were not very friendly and even rude at times. I really didn't appreciate the way they treated us, and for that reason, when our insurance changed again, I pulled us out of that practice immediately. For a kids dental clinic, I expected more from the reception staff, but was displeased every time I interacted with them. If that doesn't bother you, go ahead, your kids will get great treatment. But you, the person that pays the bill, will not.

Let's face it going to the Dentist is not your favorite activity. But you will feel differently…read moreafter going to see Dr. Johnson and her staff. Latest dental technology, informative and thorough hygienist. Most importantly Dr. Johnson provides outstanding care and will answer any question. I recently switched to her practice after being with another dental practice for over 10 years. Definitely the best move we made- my entire family now sees Dr. Johnson and my two kids love the practice as well and feel welcomed and comfortable. It is great to have this level of care in Germantown. And for parents in the area it is not necessary to visit a "pediatric dentist" take your entire family here.

I have a troubled mouth and had bad experiences with every dentist I ever went to until I found…read moreGermantown Smiles. Though they have had some employee turnover troubles in the past, particularly with the reception area, they have quickly addressed the issues in a most professional manner. Now, after more than 10 years seeing Dr. Johnson, I wouldn't think of going anywhere else. I have been recommending Germantown Smiles to all of my friends and family and have never heard anything but positive feedback about my recommendation.

My son has been going to Kids Teeth for many years. It's so…read moreinviting for kids and adults. The decor is so cute and happy, which helps put kids at ease. The staff is great.

The dentists are nice and professional. But the front desk people is so rude. No patience at all…read more Very very bad experience with making appointment. I will never coming back again and don't want to talk to them anymore!!! They decorated in a nice way for kids but they are not that sunny and nice in heart for people.

The staff are amazing! My daughter actually likes coming to the dentist because of their team…read more They have made sure her teeth stay healthy and helped her keep good dental practices at home. Highly recommend. The little touches like choosing her tv show while things happen, the flavors of items are kid-centric and they talk her through all things really well.

I have never been here before and already have had the worst experience. Alicia is rude and very…read moreunprofessional. Would not recommend just off of the service given by the supervisor in charge!

So this is our first family visit in this pediatric dentist office And I am so grateful that this…read morelong journey of searching for the perfect dentist has come to a conclusion that this is the look no further destination. The dentist office has everything I've ever looked for for my children. They are so comfortable here. The staff is so educated and experienced and work so well with children. I am so impressed the front desk receptionist is so helpful. She communicates so well she's very detail oriented and she's so accommodating and the office is amazing as well. Their customer service is unmatched and their attention to detail and just covering everything I am so excited for my children to finally get the proper dental care and education. The wonderful office staff accommodated me and my large number of children working around my work & my home schedule to find the perfect appointment and I'm just so grateful they met all of our needs. I really appreciated the follow up cause in constantly checking back in until everything was needed prior to the appointment. It really helped me stay organize and focus and to show up at an appointment having everything is such a stress, relief and I give credit to the office staff for being on top of everything and helping work with me and get it all together.

My daughter hates going to the dentist, but this place made it a walk in the park on a Saturday…read moremorning. The tech, hygenist, and dentist were all on their A game. They were funny, lighthearted, efficient, and quick. And they sent my little on her way with a bag of goodies: toys, toothpaste, toothbrush, and stickers. We found our spot. Couldn't be happier with this team of ladies.

My husband found this dental practice for us and I must say that he struck gold. I have never had a…read morebetter dental experience and the entire practice and staff are amazing. The care we receive is top notch, and each person in the practice is always efficient and friendly. I have seen Dr. Gregg Taira and Dr. Janine Taira and would highly recommend both dentists. Thank you for making our visits so much fun!

Dr. Taira is hands down the best dentist in the area! He is extremely knowledgeable, but explains…read moreeverything in a way that is easy to understand. He makes you feel comfortable even during tough procedures like getting your wisdom teeth removed or a root canal. Everyone who works at the office is very friendly! Don't hesitate to book here, you won't regret it!

I brought both my 4 year old and my 2 year old for their first dentist visit. I was a bundle of…read morenerves about their first experience at the dentist since I knew this would set up the comfortability for them for future visits. The experience was a 10/10 for both. Both of my kids were welcomed upon arrival with their names written on a large blackboard wall. They were extra excited that they could watch whatever tv show they wanted WHILE getting their teeth cleaned. Though this feature was available, they ended up being more interested in learning what Dr. Ball and her team were doing. Each tool was introduced to them first and they got to explore them before they were used (ie.feeling the suction on their hands). Everything was tailored to my kid's comfort level from the toothpaste flavor, to the bright lights (cool character sunglasses are provided!), to the survey that is to be completed beforehand asking about any special interests to make conversations and treats personable. It was overall a wonderful experience and I am so thankful we found a dentist that knows how to make it a productive but fun experience for kids!

My 4 year old went to an appointment with Dr. Ball, and had a truly great experience. The space is…read morebeautiful, new, and clean, and fun for kids, and you could tell both the Hygenist and Dr. Ball were really good with children. They kept it a fun environment to put our boy at ease during the whole process.