Great customer service. Go the extra mile to help out there customers any way they can.read more

Half the stuff I try to get is "in the back"... it's on a shelf, in the store, but in the back…read more So, they want to charge us a "small fee" for a team member to retrieve the items from the back.... a separate fee for each item we went there to buy. No, I'm not paying them an extra fee to get items just because they are no long on display in the store. These are items we've bought there regularly for years... Menard's can GTH; we won't ever go back.

Employees are available if you have questions. Friendly service. Good sales. I was looking for a…read moresmall patio table and chairs. Menard's have a large variety of sets. One excellent feature was being able to select a table with an assortment of chair styles in the same brand. Also, lots of chair cushions to choose from.

The store is really great. It is our biggest Home Improvement center in town. The staff was very…read moreprofessional and helpful. I had something that was not rung upright and it was the wrong product given to me from the secured lockup area and they self checkout guy really was on top of things and found the right item got it rung up correctly was very professional and helpful. The other staff in the store is Welp helpful as well. Great value for your money and you can save a lot of money. They have a lot of things on sale this weekend. Selection is always good and always an abundance never really find anything out of stock.

Got a rider tractor had lowes to put it together. Was deliver with no instructions. No book.i asked…read morethe two boys where .y book was.they did not know so they said .asked them to return it to the store . They refused. Called the store. Got told to down load the over 100 page book. Do not have a cuputer.called the store several times with no luck. I got Chris and he agreed to print the pages. Went to get the pages no one knew where they were. One worker agreed to print them again. Had to wait a long time to get them. Got home still did not have all of the pages. Was told they sold all the tractors so they did not have the book.still selling the same tractor. Not a happy customer

Very nice people and great to see a local store still operating. Has saved me many trips into town.read more

they talk trash about their lost customers.and honestly was glad to find out how and where the…read moreproblems started..

Rural King is the spot in Olney to go for farm supply, tools, feed, gravel or rock, outdoor…read morefurniture, boots, clothing, old fashioned candy, toys, housewares, animal cages, and what-have-you. It's a southern illinois fixture and a great place to meet the locals and pick up that odd-sized bolt or to get advice on how to resolve a problem with a gate or a canning problem. If you can't find it at Rural King, you probably don't need it!

Literally so incredible, we walked in and immediately were helped. The staff are super nice and…read moreknew exactly where everything we needed was.

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

This is a REAL hardware store. They have everything and the people that work there know what they…read moreare talking about. I was looking for a special part and they were the only people that had it in all of tri-state. Of course their prices are a little higher than the big corporate stores, but you get everything, knowledgeable staff and easy parking. And you support the last great hardware store in the tri-state.